Lennar Reviews

Whole home buying experience was not good still waiting on supervisor to call me back.

Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.

On a 2021 visit with our daughter who lives in Cape Coral we noticed Heritage Landing, We stopped and picked up some information but there wasn't much to see. We began to get updates from the Lennar sales people and on future visits we toured some of the homes. We also sought information on Lennar homes in other area locations and for the past 2 years we became more serious about relocating and visited a lot of homes in other communities with a realtor. In June of this year we were at our granddaughter's baby shower and dropped by Heritage Manor to look at Lennar's advertised closeout homes and decided to make a purchase even though we would be a few months away from being able to actually relocate. All through this process the Lennar sales staff have been helpful, informative and always ready to provide us with answers to our questions. The closing process was virtual and wen smoothly. I would add that we compared the homes of many builders for style, quality and value as well as the pros and cons of living in a community like Heritage Landing or just a neighborhood without amenities to reach our decision. We will be coming down soon for a week of preparations and should be moving possibly within a month. ... More

Our new home experience has not been overwhelming. Average quality of construction, no attention to details, contractors don’t care about your experience. Building around us is messy, dirty, and they make no honest attempt to change and clean up. Amenities are started, but almost no push to complete. Days go by with no real manpower to make progress.HOA does not respond or return phone calls.

I could bore you with a full story of my experience, but this was our first home buying moment and it was worth it...

Closed the house. Pointed out lot of issues especially with paint touch ups. Was promised that it will be taken care. Now i was told last week that lennar can provide me paint and i can do by myself

Lennar has taken care of any issues that we have had,very professional

I cannot say enough good things about my home-buying experience with Lennar, thanks to the incredible team of Marco, Jose, and Donny. From start to finish, they went above and beyond to make this journey smooth, exciting, and stress-free. Marco’s knowledge and patience made me feel confident every step of the way. Jose’s attention to detail and willingness to answer every question (no matter how small) truly put my mind at ease. And Donny’s follow-through and genuine care showed me that they didn’t just want to sell me a house—they wanted to make sure I felt at home from day one. It’s rare to find a team so professional, dedicated, and personable all at once. Because of them, I not only found my dream home, but I enjoyed the process more than I ever thought possible. Thank you, Marco, Jose, and Donny—you’ve earned my 10 out of 10 and my lifelong gratitude. ... More

I was so pleased with my experience with Lennar. I had never purchased a new build before, so I was a little wary. The buying process was really smooth and I felt like they were really willing to work with me to make it happen. The whole crew was friendly and responsive. When final walk throughs were happening, I felt like they really wanted to make sure that any/all issues were addressed so that my home was perfect. There were only a few minor touch ups (mostly cosmetic). I truly only have two things to say that aren’t positive. First of all, my HOA fee was never accurately disclosed - it ended up being about 40/month more than what was on paper. Second, I have an EV and was told the garage had an outlet for charging. There is a NEMA 14-30 R, which technically could work, but the vast majority of home charging equipment has a NEMA 14-50 plug, so I will either need to hunt down a unique box or have a NEMA 14-50 installed in order to fully charge my car overnight. Other than that, I am so happy with my new home and my home buying experience. ... More

Home is beautiful Everyone is helpful and nice

Sales team was awesome! Didn't have a good experience with lennar lenders.

construction mngmt was very helpful

Good people very pleasant to work with. Wish’s could customize the house more while they are building.

A lot of cut corners

We do like our house but throughout the process we’ve realized we will likely never use Lennar again. The lender we used (through Lennar-Sam) was horrible to say the least and obviously only had Lennar in mind throughout the process. Our appraisal was much lower than we paid and that component was very unsettling with how it was taken care of. Sam was pretty manipulative when speaking about it. I have a mortgage background so I found many errors however when brought to Sam he assured me I was wrong when in the end—I was right and our numbers were completely off. The fees for closing in itself was enough for me to never refer Lennar to anyone. We’ve been having issues with an excessive water bill and Lennar seems to not want to help. The issues brought to Lennar have been fixed ONLY if Lennar is not out any money. All in all, I wouldn’t do this again. ... More

Our sales rep Sung was amazing.

Generally everything went well before we moved in. Well, there were issues along the way, but Lennar responded appropriately to them. Lennar told us the internet will be available by Fision provider the day of closing. We were happy about that. We thought if Fision does not work for us, we can change it to At&t right? No, WRONG. Now we have problem with Fision. Called HOA office. HOA office told us we can change it but still we have to pay for Fision too because Lennar has contract with them. What? That is the biggest betray from Lennar. How they can do this to people. This is America. America is America because consumers have options. Now we don't. (I do not know the term of the contract yet. But here I am asking Lennar do not do that again.) ... More

Our Lennar home is very spacious and has a wonderful floor plan. That’s what sold us on the home. Our salesperson was very welcoming and seemed to really care and helped us in our search. She told us what our Lennar home came with and even wrote it down in an email. However when the home was being built things were different. We were told that sprinklers would be installed. She actually wrote it in an email along with our appliance package and garage door opener. We didn’t get the sprinklers and we’re finally told we should’ve looked at the option package that we signed. There were so many emails sent by Lennar about the home and the process with messages that it had to be sent back immediately. I didn’t really care for everything being done online. We didn’t really feel like things were personal and we had questions that didn’t get answers. The actual finish work was quite disappointing. Things were done haphazardly and we had to insist that many items be reinstalled and fixed. There were also some design elements that made no sense whatsoever. The utility room had a space for a fridge next to the dryer. However there was no plug and we were told that Lennar stopped putting them in for that several years ago. Lights were not centered and only the master and the family room were wired separately for ceiling fans. That seemed a bit cheap. We couldn’t even put a light over our dining room table because it had two can lights at either end. We were also told that plugs could not be installed on the island due to new building codes. However homes across the street and around the corner have them. It makes me wonder about the honesty of the builders and their representatives. There were several other designs that just didn’t make sense. Our Lennar loan officer on the other hand was absolutely terrific! She was so helpful and responded quickly to my questions and issues that came up. All in all we are glad we went with Lennar but would be much more content if there were some design changes and communication had been better. Right now we’re dealing with a roof leak and some AC issues. We’ll see how their service team responds. Hopefully they’ll do the right thing! ... More

RJ, our realtor, was extremely professional, knowledgeable and answered all of our questions. He was able to refer us to Eli, with Lennar Mortgage, who was a wealth of information. Eli was always available to answer any questions and it was a pleasure to work with him. Austin, our Construction Manager, was professional and great during the walk-through. Mark, our Quality Assurance Manager, was incredible on the walkthrough and supplied us with many helpful documents., including QR codes for registering the appliances. Everything was stored exactly where promised. There were 2 glitches along the way: 1.) Robert, our Homebuyer Concierge was horrible and of no use. He never returned phone calls and missed many emails. His knowledge base was lacking and he kept using the excuse that he just moved from FL (3 years ago) and didn't know the answer' 2.) Melissa, the SR. Loan Processor was horrible and needs some additional training. The phone recording system she is using via her computer is horrible and she could never seem to find anything, asked for the same documents numerous times, and almost caused us to have to change our closing date, which we had flown out to NC for, because she had not completed tasks prior to her leaving for vacation. This was a 2-month process which seemed to be daunting. All other aspects of buying the home through Lennar was great ... More

Overall did not have a good experience. Aaron and Lennar Title were amazing, but everyone else was extremely unresponsive and unprofessional. We were given an interest rate during our initial purchase agreement that later turned out to be nothing but a dream. They made promises they couldn’t keep, and it was nothing short of a nightmare. We also had a serious grading issue that we addressed during our walkthrough, and after badgering numerous people the day before our closing date because it still had not been addressed, we did not even know if we were going to close the day of or not until late afternoon. Steve the construction manager was extremely unresponsive during this whole process. We did close on the house and are enjoying it, but would not buy a lennar home again due to such a poor and unprofessional experience. ... More

From the time we picked out our home to closing working the Lennar team went very smoothly. They are organized and our home closed on the day they said it would. We have had no hiccups and everything is in good working order. Our neighborhood is quiet and clean. Thank you Christine, Betty and Tony!

We are enjoying our new home!

Beautiful home! Great experience! Just bought my new LENNAR home in Red Rock Village, AZ. Everyone, and I do mean EVERYONE, was so kind, friendly, upbeat, helpful, knowledgable and professional. They answered ALL of my questions, accommodated ALL of my requests, always responded quickly to any of my communication. Just can't say enough great things about my experience. The home is an exceptional value for the price, and the builder incentives that were included made this a miracle for me. If you're even just starting to dream of a new home, DEFINITELY check out www.lennar.com Special shout out to Larry D. Tim M. and Brian N. THANK YOU !! ... More

Buying a home through Lennar was a smooth and satisfying experience. From the initial walkthrough to closing day, the process was well-organized and professionally handled. The home itself reflects solid craftsmanship and quality materials, and I feel I recieved good value for the price I paid. Lennar's team was responsive and helpful whenever questions came up, and they made sure any issues were addressed in a timely manner. While there's always room for improvement, I felt confident working with them and woul recoomend Lennar to any looking for a reliable homebuilder.

Great prompt & friendle thus far really easy going