Lennar Reviews

Everyone was wonderful except the mortgage side. No communication blamed me for all the problems asked repeatedly for items they already had rude to me my gpa my attorney horrible stressful experience with the mortgage company

LOVE: 1. The floor plan and size 2. The screened porch 3. The absence of a garden tub in the master 4. The bench in the master bath shower 5. The linen closet in the master bath 6. The size of all the rooms, very spacious 7. The loft/flex space on the second floor 8. The layout of the neighborhood, plenty of distance from neighbors 9. The walking trails are wonderful 10. The tray ceiling in the master bedroom Do not love: 1. No peephole on front door or other way to see who is at the front door, forcing me to use Ring, which I despise and don’t want to pay for. 2. Finishes and fixtures look and feel cheap and flimsy 3. Having to install my own blinds has been a much bigger headache and expense than anticipated. I asked for blinds before purchasing and was told no. 4. I really hate the glass door to the screened porch. It makes me feel very unsafe and I wish I could have chosen a different door. Replacing it has been expensive and difficult. 5. Unclear communication about warranties. 6. No hand towel racks installed in the second floor bathrooms. Not expensive or difficult to install myself but feels cheap to have omitted them. Overall, I don’t know if I would have bought the house knowing what I know now. It was the best option for the price at the time. I really like the house overall, but the fixtures/finishes, back door, blinds, and Ring (and not having options) are reasons I would not recommend Lennar. ... More

Working through the Mortgage process was excellent. The people at Lennar Mortgage basically walked me through everything including the closing. It was very easy, thank you Lennar!

Matt was very helpful during the entre process.

The whole team was quite attentive minus the Lennar Sales Concierge, calls or emails were almost ever returned. I was unsure what this role entailed as there was no assistance in that matter. The lender side was extremely responsive and attentive, quick as well.

All Lennar staff we interacted with were helpful and professional.

Very professional Morgan and Kristian

The Sales person Iolanda is amazing she is definitely making a difference at Lennar.

The entire process with Lennar was very poor. Minimal communication and unresponsive. The best part of the process was communication and follow through with Lennar Mortgage, Ali was outstanding!

Buying process and moving in was smooth Unfortunately a week or two upon moving the dishwasher started leaking which cause a lot of damage on the surrounding cabinets and flooring. Lennar team was quick to assess the situation and provide solutions. However the new parts needed takes time to arrive so we dont have a kitchen for more than two weeks now. Hopefully once parts arrive it will be seamless process moving forward.

I really like my new house. Great quality home

Sales/Purchase contract was very long (60 some pages). The sales rep expected our signature in a day or two. It was unrealistic to review the contract and many condo docs so promptly. Construction manage Devin was very responsive and summoned trade resources the same day as the walkthru.

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

So the walls feel like primer not paint. The kitchen and bathroom drawer slides are not centered.Not the craftsmanship that we expected in a new home. Overall, just a lack of craftsmanship.

We initially loved the home as we settled in we seen more and more imperfections, laziness pure laziness. Take your time why push and try to get the house done I’m spending money on a house ALOT of money! Just do it right. Very frustrating all the walls you can see the imperfections you can see the joins where the next wall meets. My garage floor was cracked how In the world do I buy a brand new home a week old and they don’t fix anything, poor customer service don’t let them treat you like they treated us.

This is the 3rd new home I’ve purchased, but the first from Lennar. And while they did provide a very competitive closing deal package, the endless disclosures, the “have to do it the Lennar way or no-way” , the incompetency, broken promises or down right lies by some of the folks we worked with in the mortgage department, Sales team and warranty/customer service folks, never again. They cheated our Agent out of her commission! We purchased a model home and we’ve had to have suppliers out to fix a broken irrigation system, correct electrical wiring (who puts a refrigerator and microwave and 2 other outlets on the same breaker?), water lines under kitchen sink and now repair water leaking from the ceiling due to the air conditioner, whose drip pan is now broken? Pretty sure it was broken when installed into the ceiling, in a location designed by Lennar that no way can it be serviced/maintained. It’s literally crammed into this space. Our neighbor is having similar issues. Never again will I purchase a new home from Lennar. ... More

Ed our salesman was fantastic!!

Loan process was horrible, takes over four minutes to get hot water at the kitchen sink and they’re telling me that that that’s normal solar company went bankrupt. We can’t get hook up, Plumbing fixtures very not very good. HOA is a disaster. I am a general building contractor, great value for what you get. Just having issues. We shouldn’t be having no mail delivery yet. They told us six months or more. I have to go to the post office to get our mail which is 17 minutes away. I know most of these problems are not Lennar directly, but this neighborhood needs help just setting up our basic needs. ... More

Benjamin was wonderful. Extremely knowledgeable. The staff is a true asset to Lennar. Especially Trent. Get's the job done. A true winner to your company. No matter what the situation is he is always pleasant and extremely helpful follows up and makes sure the job is completed and done correctly.

I would recommend Lennar to my friends

No problem with my home

We went from we’re just taking a look at an open house to unexpectedly buying a new construction home. For years we had been eyeing Medley homes for when the time was right. Then we met with Joe and we went over all the incentives and before you knew it we were putting a down payment. The entire purchasing process went incredibly smooth. Everything was transparent and amazing communication from everyone involved. We used Lennar Mortgage and title and it was all seamless. I’ve worked in the mortgage industry in the past and know home buying perils. I was completely in shock at how smooth everything went as they prepared us for everything. Have been in the house for over a month and just last week entered three work orders and was impressed at how fast all were fixed. Really have nothing but praise so far. Very happy in our decision. ... More

The project manager seems a vase, do not really control job qualities.

Been a great experience so far. Been in the home coming up on 60 days and the one issue we had was addressed the same day I brought it up.

Great experience from the salesperson to the loan agent to the builder