Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21128 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Customer relations with the Lennar team was truly exceptional!
- Wayne L.
- Verified HomeBuyer
- June 12, 2025
- Ave Maria, FL
Sales and customer support were knowledgeable and responsive. Their willingness to deal with issues was truly appreciated.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Sales Experience for Home Purchase
- Robert G.
- Verified HomeBuyer
- June 12, 2025
- Summerville, SC
Our Sales Representative was awesome. He was thorough, patient, and responsive. We looked at a mortgage loan, and our mortgage Representative was also outstanding. The process can seem annoying at times, but understandable. The home build has not been as stellar, and somewhat disappointing. Mudding, caulking, and paint priming has been the source of frustration. Cabinetry quality is satisfactory, at best. Still moving in.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lack of communication and misleading information
- Tian T.
- Verified HomeBuyer
- June 12, 2025
- New Braunfels, TX
During the 2 video tours the different functions didn't talk through what the process should be, and they didn't know who should go first or who had done what and whatsoever; the construction gabbage was there on the site for 2 weeks without people cleaning up; the landscape team that works with Lennar didn't check whether all sprinkles work properly; and I don't know why landlord needs to turn on gas within 3 days of closing since nobody needs to take a shower or cook during rental house showing, that led me to a $150 gas bill with no usage of gas at all.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Good workmanship, friendly building crew; Gross errors poor customer relationship; zero senior friendly features; cutting corners
- Sundaram t.
- Verified HomeBuyer
- June 11, 2025
- Charlotte, NC
sold house based on wrong lot#; incorrect wire instructions; no provision for senior grab bars in bathrooms; mortgage lead will not make appointment; no blinds on windows, no towel rack or shower curtain rod in bathrooms; top shelf in cupboards too high to be usable; hard to use lower shelves; ground beyond front porch to steep with chances of guest falling
Lennar responded:
Good morning Sundaram, Thank you for taking the time to share your feedback with us. We’re glad to hear you had a positive experience with the building crew and that you were pleased with the workmanship. At the same time, we're sorry to learn there were areas of your experience that fell short, particularly around communication, design features, and overall ...
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 1
Excellent
- Eugene P.
- Verified HomeBuyer
- June 11, 2025
- Englewood, FL
Excellent response to warranty work
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Jacob
- Jacob T.
- Verified HomeBuyer
- June 11, 2025
- Von Ormy, TX
Horrible purchase. There was nothing good to discuss in terms of me closing on my new home. The only good thing to talk about was that the warranty people were great at responding to issues because they had to see me many times in the first month of purchase. On the other hand, for my blue tape inspection, they simply removed the blue tape off the wall and did not paint over where I asked them too. Also, the fridge that I negotiated to be apart of my closing deal did not have the water line installed correctly, which I thank the warranty people for fixing quickly. Another issue was that ...
Lennar responded:
Good morning Jacob, thank you for sharing your feedback with us. We're very sorry to hear about your experience with your New Home Consultant and understand how frustrating it can be to feel overlooked during such an important stage. That’s not the standard we strive for, and your feedback helps us identify opportunities for training and ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 5
Very pleasant and helpful experience.
- Judith R.
- Verified HomeBuyer
- June 11, 2025
- Lehigh Acres, FL
I absolutely love my new condo at Ibis golf community. I am looking forward to the pool and other amenities being completed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Quick move in
- John J.
- Verified HomeBuyer
- June 11, 2025
- St Augustine, FL
I was staying in a hotel after selling my home and wanted to move in quickly. Ethan was able to get my home finished early. KC with Lennar Mortgage finished up my financing and a quick closing date was set. The house has been great and I haven’t had any issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Jeannese M.
- Verified HomeBuyer
- June 11, 2025
- San Tan Valley, AZ
Have nothing but greatness from this team of leader's Ashley Leslie of Lennar and can't forget about Realtor and Broker Lana with IG Isham made purchasing a home process smooth and Awesome experience Thank you so much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Feels Like Home
- Lisa M.
- Verified HomeBuyer
- June 11, 2025
- Taylors, SC
From start to finish, this was a seamless and quick process. I already had a real estate agent and lender, but if I had it to do over again, I would have done everything through Lennar. The communication was quick and supportive. Some agents were assigned to me but everyone at Lennar assisted when needed. I'm usually a skeptical, person but I am truly impressed with Lennar and the honesty, quality, and genuine desire to make customers happy. The house itself is spectacular with gorgeous details, especially in the kitchen. I love the layout, the loft, fireplace, HUGE pantry, laundry room ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience
- Lisa C.
- Verified HomeBuyer
- June 11, 2025
- Ennis, TX
Everything went smoothly and communication was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Tamara C.
- Verified HomeBuyer
- June 11, 2025
- Fairfield, CA
Matt w Lennar Emerald was great and so was Tiara Great customer service helps make experience better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience, staff were very responsive
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Ontario, CA
Overall good experience, staff were very responsive
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
TERRIBLE SALES EXPERIENCE- TOO MANY LIES
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Johnstown, CO
Had a terrible sales experience. OUr sales person lied to us over and over again. The build quality is average. There were several bowed walls throughout the house. There was little attention to detail. Get an inspection PRIOR to closing . We were missing roof tiles and joists.
Lennar responded:
We’re very sorry to hear that your experience with our sales process was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that we missed the mark. If there are any unresolved warrantable items related to your home, please submit a warranty service request through your Lennar account so we can ensure those are addressed appropriately. Moving forward, we hope to provide you with an improved and more positive experience as a homeowner.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
A Seamless Homebuying Experience Thanks to John Malone
- Olga N.
- Verified HomeBuyer
- June 11, 2025
- San Antonio, FL
Working with John Malone at Lennar was one of the best parts of buying our new home. From day one, John was attentive, straightforward, and genuinely committed to helping us find the right fit. He never made us feel rushed or pressured — instead, he listened closely to what we wanted and offered thoughtful guidance based on our needs. What really stood out was how organized and responsive he was. Anytime we had a question or needed clarification, John got back to us quickly with clear answers and helpful solutions. He made the entire process feel manageable, even during the more complex ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great purchase experience
- Diana R.
- Verified HomeBuyer
- June 11, 2025
- Richmond, TX
Purchase process with Lennar was a breeze. The team worked hard to find us a the right house, quickly process our loan, and complete the house to allow us close just three weeks after signing the contract.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Manly
- Michelle M.
- Verified HomeBuyer
- June 11, 2025
- Crandall, TX
The closing process suck. The rest of the buying process was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Home Buying Experience
- Dewey L.
- Verified HomeBuyer
- June 11, 2025
- Seguin, TX
Overall, we were pleased with your home buying experience with Lennar. We were guided pretty much by Lennar and guided through the process. It helped greatly having a realtor working with us to ensure things went smoothly. I’m pleased with my home buying experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Mr Joe
- Giuseppe F.
- Verified HomeBuyer
- June 11, 2025
- Punta Gorda, FL
Smooth transaction Would have liked a full paper print out
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Quality Control
- Mitchell R.
- Verified HomeBuyer
- June 11, 2025
- Seguin, TX
The entire experience was unpleasant. We have also had several big water leak problems. The warranty may cover the problems but does not cover lost wages or other expenses due to the issues. Highly recommend better quality control. They build them so fast that they miss a lot of things.
Lennar responded:
Good afternoon Mitchell, We’re truly sorry to hear that your overall experience has been an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
I m very happy the way they handled
- Mahesh S.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
I like the most is the place & price it’s fit to my budget
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding service!
- Lasonji L.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
Everything about it was great! Everyone made sure I understood everything, and made process as smoothly as possible
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very poor work Manship
- Ian M.
- Verified HomeBuyer
- June 11, 2025
- Arlington, TX
This is my second Lennar house, our experience with our 1st house in CO was outstanding, 2nd in TX is not good, very poor work Manship, QC extremely poor, baseboard is, in some places 1/4" off floor, just filled with a massive amount of caulk looks terrible, millwork is all dented, door frames cut way to short & filled in where frame meets door with a massive amount of caulk, door hinges painted white, paint already coming off
Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This ensures the issue is properly documented and allows our team to respond promptly and thoroughly.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 3
All good
- Rina D.
- Verified HomeBuyer
- June 11, 2025
- San Diego, CA
Everything is taking care of, and on time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Lennar.
- Ronald D.
- Verified HomeBuyer
- June 11, 2025
- Indian Land, SC
We have been living in our home for 2 months and it has been a great experience all around. From having the original sale with Catlin to our interaction with Tony M. Keep up the good work.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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