Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21534 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Chase was excellent
- Dora L.
- Verified HomeBuyer
- July 16, 2025
- New Caney, TX
home is very spacious and has a great lay out and a good size backyard. Lennar home prices are vey affordable and will work with you to achieve where you want to be .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The overall product was great; however, getting the electrical issues fixed (over 2 months now and not complete) and the stove vent delivered without issues has been a challenge.
- Felicia D.
- Verified HomeBuyer
- July 16, 2025
- San Antonio, FL
PLEASE double check all plumbing and electrical before you accept the home. My home has an issue with the lights dimming when you plug in the vacuum. NOT acceptable and still not fixed after 45 days. It's been a challenge to have the electrician address any electrical issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lack of responses, lack of care and quality work
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- San Antonio, TX
Was always told never to buy this builder by multiple realtor friends but went ahead anyways because I liked the house itself. Getting a response or getting them to take care of pressing issues was like pulling teeth. If you’re not prepared to continuously harass them for a response on any issue you have don’t buy here. As a first time home buyer this was an extremely disappointing and stressful experience. All these people want is your money, they don’t care about anything else. Good luck getting a hold of anyone once you close as well. Just go look at the community reviews. Now I know ...
Lennar responded:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations regarding communication throughout your home purchasing journey. Moving forward, we hope to have the opportunity to regain your trust. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
It is very nice nice company thank you everybody
- Abiy D.
- Verified HomeBuyer
- July 16, 2025
- Princeton, TX
Thank you I’m happy for this company
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful
- William S.
- Verified HomeBuyer
- July 16, 2025
- Monroe Township, NJ
We had a fantastic sales rep (John). He was wonderful
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Love the house wish it had more quality materials
- Gayle H.
- Verified HomeBuyer
- July 16, 2025
- North Fort Myers, FL
I love this house, Summerville II, house of my dreams. I just wish the materials used were better quality. I have had to put in warranty tickets every week since living here for the last 2 mths, Wayne the warranty man is very responsive and he is great to work with. Brad P who sold us this house was great to work with also, he sent updated pics and videos of the building process since we were not local. Brad P also responded to all my questions and calls. He explained how the buying process would work. Very happy with the Lennar team and my new house. Just wish that they used better ...
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
THE WORST EXPERIENCE!!!
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Jarrell, TX
Not happy with the service that was rendered. It seemed like they just wanted to push the sale through and move on to the next sale. Told things would be fixed before closing but even though the issue was small was not completed but I fixed it myself.
Lennar responded:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations with your new ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent!
- Lori E.
- Verified HomeBuyer
- July 16, 2025
- Central, SC
From start to finish was seamless. Great experience from the sales team, mortgage lender, walk thru, contractor, and welcome team, My experience couldn’t have been better. The entire team was professional. Communication was effortless. The couple of minor details that were picked out during walk thru could have waited but the team insisted they would be fixed before close and were done within hours. I didn’t have to ask of fight for anything. Plus, I was moving from out of state and they did everything possible to make my purchase painless. Out of 5 prior homes, this by far was my best home ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Azle Grove
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Azle, TX
Overall purchasing experience was great. The whole Lennar team was very helpful and responsive to my concerns. Buyers should be vigilant hiring a qualified independent inspector and insist on being allowed enough time to address any issues before the final walk through. Finance and sales team were top notch. Quality of the home is good, but first time buyers need to understand the difference between a move in ready home and a home that needs upgrades from builder grade materials, paint, etc. The design of the house is nice and the yard is spacious. Buyers appreciate the home warranty as it is ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
walk thru with Kevin was thorough and informative.
- Susan K.
- Verified HomeBuyer
- July 16, 2025
- Dover, DE
From beginning to end all Lennar employees were attentive, responsive and helpful. They made the process easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Customer Service
- Wanda P.
- Verified HomeBuyer
- July 16, 2025
- Houston, TX
My buyer experience was something to be desired. I have purchased several homes from Lennar without any significant problems. They were not prepared to provide service from financing, closing and move in. If you. Had a question regarding anything, there was either no response or you had to go through numerous people. The did not know the correct post office to establish mail delivery. We were very disappointed. No one was in charge of this new community. This was not a good experience.
Lennar responded:
Good afternoon Wanda, Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations regarding communication and the information ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 2
Great and Smooth Transition
- Jerry W.
- Verified HomeBuyer
- July 16, 2025
- Middletown, DE
The sale staff and grounds men are great and very professional. I would of love the overhead desk, but I'll reach out to Lennar builders to install the deck after market. Overall, my wife and I love our space. Please fix the drainage outside. When it rain, the street gets flooded very fast.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Happy with home but with issues
- Russell S.
- Verified HomeBuyer
- July 16, 2025
- Georgetown, TX
Happy with home but some issues. One appliance did not work from start and instead of replacing appliance we had to go through warranty repair that has taken 6 weeks so far. Interior paint is subpar not best quality.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Courteous and knowledgeable loan process
- Lourdes F.
- Verified HomeBuyer
- July 16, 2025
- Palm Bay, FL
Loan processors were available to answer questions at any time. Knowledgeable and professional people
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Quick & shoddy work.
- Jeff H.
- Verified HomeBuyer
- July 16, 2025
- Summerville, SC
Although Pam, my sales rep, and Des, my builder rep did their best to accommodate, it’s obvious to me that Lennar’s puts profits over customers. No blinds or even towel / to racks. Lawn is embarrassingly awful. Kitchen island crooked. Kitchen countertops amateur job. Light switches in random /stupid places. I have 3 Lennar homes now. Won’t do it again.
Lennar responded:
Good afternoon Jeffrey,Thank you for taking the time to share your feedback with us. We truly appreciate your continued loyalty as a Lennar homeowner and are very sorry to hear that this time around, we did not meet your expectations regarding the quality of your ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 3
Unhappy
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Shakopee, MN
Lennar is dishonest, deceiving, and shady
Lennar responded:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your homebuying journey was not what you were expecting. ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar Homes is the worst company I have ever done business with.
- Timothy M.
- Verified HomeBuyer
- July 16, 2025
- Ave Maria, FL
Lennar Homes needs to be investigated for shady unethical business practices. They sold me a home that they appraised at $545,000 and 2 days after I closed they reduced the sales price for the same exact home for $495,000, $50,000 less than I paid 2 days prior. Not only that the quality and workmanship is so bad that I'm not sure its safe. The first night I went to turn the bathroom light on and the plate/cover came off and then got hit with a bolt of electricity that didn't feel good to say the least. House was infested with mice both dead and alive because every door had gaps.. Gutters that ...
Lennar responded:
Good morning Timothy, We’re sorry to hear your homebuying experience did not meet your expectations.
We hope to earn back your trust by continuing to support you in your homeowner journey. If there are any outstanding warrantable concerns, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account to ensure proper documentation and timely follow-up by the appropriate team.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar mortgage company is very professional when it comes to to purchasing a new home.
- Art R.
- Verified HomeBuyer
- July 16, 2025
- Maricopa, AZ
Their staff is very professional, very helpful, and answers questions, and goes above and beyond to satisfy their customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful
- Angela S.
- Verified HomeBuyer
- July 16, 2025
- Shafter, CA
I am very pleased with my new home. Its a great neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gr8 value...
- Murugan R.
- Verified HomeBuyer
- July 16, 2025
- Kyle, TX
Gr8 Value Investment in right pricing strategy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Hutto, TX
The entire home buying process went very smoothly from initial signing to closing. All parties involved were very helpful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Quick Closing, Nice Features In Home
- Gavin S.
- Verified HomeBuyer
- July 15, 2025
- Liberty Lake, WA
Nice home but make sure to hire a home inspector before closing. Found things that needed to be addressed, but Lennar fixed almost everything by closing. Final walk through I found a few things not fixed which they addressed right away upon my walk through on day before close. Just had a warranty claim on an electric outlet and they arrived and repaired within an hour. Great service!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Check and double check
- Robert R.
- Verified HomeBuyer
- July 15, 2025
- San Antonio, TX
Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.
Lennar responded:
Good afternoon, Robert, and thank you for sharing your experience with us. We're sorry to hear that we haven't met your expectations. We hope that as you continue your homeownership journey, we’ll have the opportunity to provide you with an improved ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent buying process but unresponsive on Sunova Chapter 11.
- Timothy T.
- Verified HomeBuyer
- July 15, 2025
- Santa Clarita, CA
Our sales contacts Jim and Lori were outstanding and very helpful at each step along the way. An excellent process. The site team was responsive to our snag list items and made the move-in much easier. Lennar has however to date been completely unresponsive on getting the solar working after Sunova went into Chapter 11.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Lennar Home Purchase: Efficient Process, Mixed Construction Quality
- Praneeth V.
- Verified HomeBuyer
- July 15, 2025
- Rancho Cordova, CA
I recently purchased a home from Lennar, and overall, my experience was quite positive with a few areas for improvement. What I liked: The offer process was smooth and well-coordinated. Lennar's team communicated promptly and ensured that everything progressed as expected. Both the loan officer and the customer sales agent were extremely helpful, making the home-buying journey seamless and less stressful. The construction manager was receptive to any issues I pointed out and was always ready to address them. He also provided some valuable tips on home ...
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 4
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