Lennar Reviews

Lennar's buying process was completely disorganized, there was a complete lack of communication, and there are still defects in the home that are not up to code months after my closing. I was passed around to nearly a dozen different people throughout the process from Lennar's sales rep, to Lennar's concierge, to Lennar's lender, to Lennar's designers, etc. To make matters worse, no one seemed to have any information and frequently no one would answer my questions. For instance, I made a request for extra outlets to be added as a disability accommodation at the very beginning of opening escrow which was an option in the papers to open escrow and kept asking my sales agent about it but she ignored my requests all day until I had to submit the paperwork before the deadline or lose the home. Then when I spoke to her about it the next day she apologized, said it was her fault and would correct the issue in my paperwork. That was a lie. She said that my request should be fine and she would let the construction manager know. However, I had to keep asking for weeks and was brushed off by my sales rep and concierge each time until finally at the close of escrow they told me they couldn't help. The construction manager said that he could easily insert the additional outlets as long as corporate approved but that he never received any request. The request should have been honored and could have easily been done before the drywall even went up since I made it at the very beginning of escrow. I also asked to do a pre-drywall inspection since drywall had not gone up when I opened escrow. Again I was brushed off repeatedly for weeks until they told me that it was too late because they put the drywall up in my home without telling me. I did get a chance to do a pre-drywall inspection of another unit but that's not what I asked for and there was no reason I should have been denied the ability to do the inspection on my actual home before they put the drywall up in my unit. The community also requires me to submit design applications for my front yard yet no one at Lennar knew who I should contact, where I should send my application, what forms I needed, etc. And then when I was going through Lennar's home insurance arm, the agent was repeatedly given the wrong information about my home which didn't match the type of home, the square footage, the community, nothing was correct. I was the one that had to point out the deficiencies and it took multiple iterations before a correct quote was eventually made. Throughout the process I was never told about the schedule of final dates leading up to my closing such as when the initial walkthrough would take place, the new home celebration, the final walkthrough, etc. Lennar has a set process for these items and I should have been told these specific dates when I opened escrow so I could make the necessary arrangements with my work to take the time off. Then when I was closing escrow, virtually none of the issues identified by Lennar itself were finished by the time I took possession including failing to adhere to local building codes to have carbon monoxide detectors outside the living area on each floor... in fact, no carbon monoxide detectors were installed in the home. And it has now been 2 months since I closed escrow and there are still carbon monoxide detectors missing from my home even though I have messaged the construction manager and my afterpurchase home service rep multiple times over the past 8 weeks to fix that issue. I also had my own home inspection done and provided the extensive list of items that my inspectors said needed to be corrected and I was told that Lennar would go through the list and let me know what items they would agree to but it's been months and Lennar is just ignoring my messages. ... More

The loan officer made the experience almost impossible to comprehend because of the demands and mismanagement along with the lack of communication skills.

I love my home. It's beautiful.

Overall the experience was good but I am having lots of challenges in getting driveway pavers replaces as the originals were defective. While someone came to partially replace some of the stones the coolers were completely different. Getting very little support from people I spoke with

If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.

Lack of communication on her part was ridiculous! Started buying process 8/24 and was not informed about a project manager until home was 6 weeks from being COMPLETE! No one called me for any inspections (drywall) of which I wanted to be included in. The only way I found out anything was that I went to the house EVERY weekend since August and made a list of questions and had to contact her for answers which took days for any response. My new neighbors informed me about a project manager and weekly emails of updates on the house of which I NEVER got. Paying this price for a home should include someone who cares about keeping the buyer informed. Jenny made a handsome paycheck on the sale of my house and it wasn't deserved. ... More

It will be great when the pool and all of the construction, including the park across the street, are completed.

My experience with buying a home with Lennar was amazing. Everyone was friendly, knowledgeable, patients and always ready help. The home was delivered on time and exceeded our expectations. I highly recommend this team to anyone looking to buy a new home

Very easy from start to finish. Very professional group of people.

Everything was quick and easy really. Nice sales guy. Great finance dept., and very nice warranty team. So new is what I wanted and new is what i got. Didn't even really need a realtor honestly, it's best without one in my opinion, for new homes. Affordable, and my VA home loan worked great. I moved in in under a month. So I really couldn't ask for more than that. Thanks Again Lennar Homes!

The experience will be very memorable from the sales ageny Max. To my realtor Ms. Clark. The home is beatuiful. I only hope in the next two years, I can buy a second Lanner home.

This was the first time purchasing a home through Lennar, I've purchased about 6 homes in my lifetime, must say Lennar has topped them all. From the young lady in the office to the title/closing folks, everyone was top notch, they know their job, very polite, patient, and considerate. Additionally, they offer so many amenities to their homes, nicely built, and very much up-to-date with the latest technology. They worked diligently to close the loan, I've never closed on a loan from day 1 to finish in 30 days. The loan was fully funded in 30 days. If I ever purchase again, it will be through Lennar, hands down. ... More

We’re thrilled to share that we’ve found our dream home! It’s a stunning 3-2 bedroom home with a spacious outdoor living area. The community is peaceful and quiet, and the sunset views are breathtaking. It’s the perfect location for our family. We’re so excited to meet our new neighbors and start this new chapter of our lives. This home is truly a dream come true, and we’re incredibly grateful to our real estate agent for finding us this incredible place. From swimming pools that look like you’re on a beach resort in Bora Bora to outdoor barbecues and fitness centers, there’s something for everyone. This is the perfect life for my family and I, and we feel incredibly lucky. Thank you to everyone who helped us achieve this goal. ... More

Overall the buying experience hasn’t been terrible. The house is nice and the process was fairly smooth. I’ve been a little disappointed with the communication though. Trying to find the right person to get answers from for certain questions has been challenging. Sometimes I didn't even get a reply at all. When I did finally get the right person to help me, they did help me to the best of their ability. Overall it’s been a good experience, but there are definitely some areas of communication with Lennar that could have been better.

Great building, Straight walls Good flooring, Excellent response to maint issues

We had bought a new build, but pre-built Woodstock model home and have been very happy with it. The process for going through approval and closing was very fast (almost too fast to get ready for the move). We love our new home and only had less then a handful of minor, minor issues to address and Jamie with the Warranty Dept. and Kamryn with Compliance Dept. are fantastic to work with. Very responsive, knowledgable, and caring that the issue's are addressed. We were happy with the process and very happy coming up on two months in our new house

Be sure to check things like cabinet & drawer spacing. Can't open drawers if you add handles because they're too close together. Not covered by warranty to fix after the fact, so you're stuck. Spacing in carpet pad which causes issues with trip hazards in carpeting. Did not include patio pad in backyard nor a level area for trash bins. Have to jump through hoops with HOA to get those things added.

When I request anything from Lennar, they are very responsive. When requesting something from third parties, like Edmonson, they are not as responsive. This was a first time contacting Edmonson, so they get a mulligan. But when you leave a message and a call back number, and no one calls back, that's a problem.

All was well. The home design and floor plan are perfect for our modern family. Sales team was wonderful. I’ve only had minor issues and have found that the builder’s rep is apparently too busy and some are addressed timely and some are ignored, luckily all are truly minor (and not related to construction) and I fix myself, but he should have. Lennar financing and incentives were the best offered at the time and made ownership possible. However, the Lennar Lender was a chaotic, lengthy, and untimely situation that ultimately resolved in my favor and I was approved for a VA mortgage and we are delighted to be in our new home!!! I just referred a friend to Lennar because we should all be so happy in a new home. ... More

Foi uma ótima experiência negociar com a Lennar, respeitou o prazo do banco.

Customer service has been excellent so far, and the walkthroughs with the builder representatives were extremely helpful. The level of some items are low grade and it would have been nice to be able to upgrade. For instance, the cabinets are cheap and don’t even have soft close hinges and drawer slides. The washer and dryer must be the most basic models and are very loud. The blown-in insulation in the attic appears to possibly be lacking. There is none over the garage. The darker color of the garage doors are nice, but they soak up heat from the Sun and turn the garage into an oven. The paver driveways are very nice but also too narrow. ... More

Lennar mortgage was one of the worst experiences ever. My family was lied to and told so much incorrect information. We were told we had to pay 60k in taxes that we actually didn't even have to pay. We ended up using NFM lending and had a much better experience.

All in all our experience was not too bad was very disappointed that the sales person did not tell us of another property same model that was available because she didn’t think we’d want to be on a corner lot. I only found out because I looked at the on line map on the availability and noticed that there was a corner unit available for less than what we were going to pay!

The amount paid of the house is too much as compared to quality of materials used in the house. False information provided that Lennar don't install blinds for windows and gutter line. I have checked other houses build in the same area with lennar builder and they all have blinds and gutter line. Builder don't response to the email after they sale you the house. Lots of space was wasted in building the house like big bathroom and no store closed provided

I got sold a pretty affordable home. I had to put in a warranty claim to fix the floors and it’s been almost two months as of writing this review and it’s still not done. I’ve attempted to get a hold of people from Lennar all the way up to the CEO and have had little to no communication. They closed the warranty ticket over a month ago while I’m still waiting on a flooring company to come and rip out all the LVP flooring and replace it. I will never suggest someone buy a Lennar home at this point and highly discourage doing so if you can help it. No one has reached out to attempt to make things right while I still wait to be able to move into a house I’ll be paying a mortgage on before I can live there. ... More