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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21973 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Fantastic

  • Roseanne S.
  • Verified Homebuyer
  • September 15, 2026
  • Wimauma, FL

The people who helped us were amazing and with us every step of the way!!! We love our new house!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nekka is absolutely amazing. She made the home buying experience worth it

  • Valerie L.
  • Verified Homebuyer
  • September 15, 2026
  • Florence, SC

Had a few issues reaching out to banker. Nekka was able to assist and get the process moving again

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Communications were easier before closing

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Thornton, CO

Quality of cabinets not as good as they seemed. Overall quality of workmanship not as good as expected.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Purchased 2nd home from Lennar. Some concerns we had with the first one. We hope this one will not have issues with the floor tiles workmanship.

  • Brenda G.
  • Verified Homebuyer
  • September 15, 2026
  • Homestead, FL

Overal the staff were pleasant and helpful. Closing online was extraodinary. Very happy.!!

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Helpful sales, quality through inspection then difficulty at delivery.

  • Robert D.
  • Verified Homebuyer
  • September 15, 2026
  • North Fort Myers, FL

Our sales agent was very responsive and helpful. I would recommend Kate. Most everybody we had direct contact with was also very helpful including Steve at Inspection however, much of the repairs and touchups from inspection were not completed and we are still waiting for follow up on a damaged door. Follow through at delivery was disappointing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nice community, nice staff

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Lakewood Ranch, FL

Lennar process for purchasing home all online on a daily basis. Buyer wakes up to an online request daily to login for signatures or provide information. They need a title agent on property for ease and communication.

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 4

Easy but draining

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Zephyrhills, FL

While the experience was very easy and life-changing the quality of the home is mediocre .

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 4

They are no different than any other corporation. They will tell you anything to get the sale.

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Cleburne, TX

I can say they made it easier than most to purchase the home because its all done within Lennar so its more of a one stop shop. They left glue and paint drippings all over my flooring and left it up to me remove. Poor and very sloppy workmanship no doubt. If you just want a home, then they are probably the easiest to get you in. But you will need to blindly enter the contract and ignore a lot.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

Beyond amazing very efficient

  • Yadira M.
  • Verified Homebuyer
  • September 14, 2026
  • Florida City, FL

I was influenced by the layout of property and professionalism of the team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasantly surprised

  • Matthew G.
  • Verified Homebuyer
  • September 14, 2026
  • Myrtle Beach, SC

First time buyer with Lennar properties. From start to finish was about a month and probably the easiest transaction Ive done in real estate. The home was exactly what we wanted, in our price point, and the financing through Lennar was a wonderful surprise at the rate we got. Jessica was our property manager, and she was absolutely phenomenal in answering any questions we had and making sure we were happy with our home and when an issue came to be She was very responsive and helped solve within a day.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar made this fast and easy. im so happy with the price, location and staffs help. thank you

  • McKinley A.
  • Verified Homebuyer
  • September 14, 2026
  • League City, TX

i feel like i had like 4 different websites to login to. cut this down and they would have a very great system

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

VERY EFFICIENCY WHEN FIX PROBLEMS. AFTER THE CLOSING CUSTOmerR SERVICE WAS EXCELLENT. Very good in most part

  • Josefina W.
  • Verified Homebuyer
  • September 14, 2026
  • Lehigh Acres, FL

MY EXPERIENCE was excellent they promise what they offered. Roy my sell guy was wonderful and patient

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy Home

  • Anonymous
  • Verified Homebuyer
  • September 14, 2026
  • Tucson, AZ

We are happy in our home! We fell in love with the Next Gen model called Bella:)

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

It was good.

  • Anonymous
  • Verified Homebuyer
  • September 14, 2026
  • Millsboro, DE

I felt the quality of the building the villa was rush and I keep finding things that need to be addressed. The house is beautiful, but the craftsmanship needs improvement

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

overall happy

  • Anonymous
  • Verified Homebuyer
  • September 14, 2026
  • Tuxedo, NY

Overall I am happy with my decision to buy a Lennar home. Not all things were fully explained. Otherwise, the location and quality of home is very good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great but…

  • Jonathan G.
  • Verified Homebuyer
  • September 14, 2026
  • Johnstown, CO

Everyone I physically talked to and met was awesome and very helpful in the experience. However, Lennar mortgage and the people that work there were an absolute nightmare to deal with. Highly would recommend new people to replace the current ones there; they were rude and quite problematic constantly.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

I have asked Savanna for help with something several times. My opinion? Lazy and unwilling to step out of her lane to provide quality customer service

  • Jessica M.
  • Verified Homebuyer
  • September 14, 2026
  • Summerville, SC

Again, being old school, customer service means just that: serving the customer, regardless of how inconvenient!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

bought a townhouse and just after closing washer and dryer stolen and back sliding doors forced open and damaged

  • David E.
  • Verified Homebuyer
  • September 14, 2026
  • New Market, AL

breaking in townhouse just after closing. damage to back door and drywall

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

mediocre at best.

  • Anonymous
  • Verified Homebuyer
  • September 14, 2026
  • Madera, CA

Terrible communication throughout the entire process.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

The house is poorly built and my overall experience with Lennar was very poor.

  • Anonymous
  • Verified Homebuyer
  • September 14, 2026
  • Seguin, TX

The craftsmanship of the home, the follow through at closing, the home was not clean, and over all customers service was lacking in every way.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Not totally dissatisfied!

  • Alan C.
  • Verified Homebuyer
  • September 14, 2026
  • Plainfield, IN

I should not be so surprised that a production builder would do things just good enough to close and hope the homeowners would not notice. This was our third different home built by a production builder and they are all the same. Over promise and under deliver. I feel that they strive for mediocrity. Overall quality would seem to be what you would get from a house half the price.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Absolutely amazing!!!

  • Kayla Leeann M.
  • Verified Homebuyer
  • September 13, 2026
  • Lafayette, OR

My husband and I were blown away with our experience with Lennar! We are absolutely in love with our home and so thankful that we chose Lennar for our first home! They were incredible with communication and helped make the process incredibly easy, which as first time home buyers we greatly appreciated. Mike was amazing through out our new home orientation and made sure to throughly explain everything to us and what to look out for in the future with our home! Thank you so much Lennar for helping us get into the most perfect first home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was done.

  • William S.
  • Verified Homebuyer
  • September 13, 2026
  • Stillwater, OK

Everything was done to expectations. Problems were fixed in a timely fashion

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Bad experience with lender they had 10 months to work on, never follow throught.

  • Phillip Shin C.
  • Verified Homebuyer
  • September 13, 2026
  • Irvine, CA

The house is good but all the things having issue with damage

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Cannot be trusted

  • Anonymous
  • Verified Homebuyer
  • September 13, 2026
  • Fresno, CA

Different statements at different times. Ever changing scenarios. Difficult to understand and difficult to trust

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

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