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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21128 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21128 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Katy home warranty person is great

  • Billy C.
  • Verified HomeBuyer
  • May 14, 2025
  • Conroe, TX

Responsive and attention to detail

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Ok quality. Can be much better

  • Sai P.
  • Verified HomeBuyer
  • May 14, 2025
  • Fishers, IN

Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Great Value Home!

  • Cheryl A.
  • Verified HomeBuyer
  • May 14, 2025
  • Westfield, IN

I moved from a lovely Lennar 55+ community in NV, so I was comfortable with the quality of homes and communities they build, before I moved to a Lennar 55+ community in the Midwest. I’ve had two significant issues during my six weeks here, but Lennar’s Customer Care reps (warranty support) are very responsive and do their best to resolve issues. In my experience, Lennar homes are more affordable than others I’ve looked at, too.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

John, NaShae

  • Sonia A.
  • Verified HomeBuyer
  • May 14, 2025
  • Hutto, TX

Excellent experience from the beginning to the end. It didn’t feel like a sale was made. Rather that a home was found.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience . Pleased

  • Elliot M.
  • Verified HomeBuyer
  • May 14, 2025
  • Sherman, TX

We can't say enough about the quality and service provided by Lennar corp.We would definatly recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic

  • Kevin P.
  • Verified HomeBuyer
  • May 14, 2025
  • Madera, CA

We have been thrilled with our experience dealing with Lennar. They have kept us informed during the entire process. From qualifying to lending and moving in it has been smooth as can be. Even after moving in, Lincoln and Gabe have been excellent dealing with small issues that have come up. I would highly recommend Lennar . Sincerely, Kevin & Katie

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

overall experience

  • Betty M.
  • Verified HomeBuyer
  • May 14, 2025
  • Caldwell, ID

The whole experience of purchasing a home with Lennar was seamless and easy. Love that they had a dedicated person for our walk throughs and he was on top of everything. He did a fantastic job at doing the new home evaluation. They were super helpful in answering our questions and when we have had a few small issues they are quick to respond and get it fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mike and Kristen

  • Kenneth K.
  • Verified HomeBuyer
  • May 14, 2025
  • Delray Beach, FL

Always a pleasure working with Lennar, I bought several homes and it’s been a pleasure…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication needs work

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Fortville, IN

I wish we would have shopped around. Once we signed it was difficult to get a response. Trust was broken several times and we debated whether we should cancel and call our deposit a loss. Look around.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

My experience

  • James L.
  • Verified HomeBuyer
  • May 14, 2025
  • Cypress, TX

There was no hot water when we moved in, the washing machine didn't work. The dryer was tripping the breaker, which needed to be replaced. The front door entrance was poorly designed, causing you to get drenched from rain, making it virtually impassible. We requested several times for the front door area to be power washed from excessive dust, it never happened! Stay on top of Lennar for these types of things. That said, they did respond fairly quickly to address most issues. We will have to come out of pocket to fix the rain/front door issue.

Lennar responded:
Thank you James for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we aim to uphold. If there are any remaining concerns, please contact us at CorporateCustomerCare@Lennar.com so we can address them directly. We hope to have the opportunity to regain your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Good experience

  • Daniel S.
  • Verified HomeBuyer
  • May 14, 2025
  • Land O' Lakes, FL

Overall good experience, good communication and great people from the realtor, mortgage broker to the title company.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

We LOVE our Lennar Home!!

  • Nathaniel E.
  • Verified HomeBuyer
  • May 14, 2025
  • Lake Wales, FL

We moved from out of state and feel so lucky to have found Lennar. The process of buying from across the country was made easy and stress free with the virtual walk through and great communication that was fast and friendly. When we arrived at our new home in Lake Wales FL, it immediately felt like cozy and welcoming. Upon moving in and getting a chance to see it all up close, we are truly thankful and blessed to have such a quality built home. Solid and built to last through all that Florida can throw at it. We've watched the work crews during the day and I must say, these guys are hard ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Sandra P.
  • Verified HomeBuyer
  • May 14, 2025
  • Elizabeth, CO

Overall was good experience - did have some issues with "extras" have had to have some things fixed. Carpet layers left bumps under carpet. Garage door had bent rollers. need to check check and check - eerything was taken care of in a timely fashion.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Buying a New House

  • Christina P.
  • Verified HomeBuyer
  • May 14, 2025
  • Port Charlotte, FL

Home buying experience was nice and smooth.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Unbelievable

  • Ian R.
  • Verified HomeBuyer
  • May 14, 2025
  • Loxahatchee, FL

Rachel was superb, she thoroughly explained all the features and benefits of the complete Arden experience. She introduced me to Sean and Jennifer who were both excellent in keeping me informed every step of the way and made what can be the wirst part of the process a breeze. I did my walk through with Jasmine and everything was explained and demonstrated first hand, she was great. The process of getting the gate passes could be easier for new residence but the guards were excellent and understanding. I have had so.e repairs done with Samantha and Gisele and they were both excellent as well. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying experience

  • Ann M.
  • Verified HomeBuyer
  • May 14, 2025
  • Pembroke Pines, FL

Process was smooth from start to finish. Closing team was phenomenal!!! Construction team was very responsive to my request. Julio (the project manager I believe) and his team including Sergio was extremeky engaged, professional and responsive to ALL my request. The master suite was big and spacious but the other two rooms were smaller than I would have liked especially for the cost I paid for the townhome. I would have liked to have had options to select my flooring and bathroom tiles but there were no options/choices provided to buyers. These are by no means negatives but instead my ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Hoping it gets better soon

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Parrish, FL

The title company was not very organized The warranty department is extremely slow in responding to issues with our home I’ve been waiting over three weeks for them to get back to me with a date that they will be here to fix my issue Our sales person was nice It’s been very disappointing

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Below average at best

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Owens Cross Roads, AL

Buying a Lennar home was a frustrating experience from start to finish. Closing was delayed, and the house wasn’t ready for inspection — the HVAC wasn’t installed, and the gas wasn’t on. Basic features like light fixtures, cabinet pulls, and lawn irrigation weren’t included, which is disappointing for the price. The yard is thick clay with no topsoil, causing drainage issues and sod that struggles to take root. We also faced a significant problem that Lennar refused to address until the city got involved. In hindsight, I’d spend a bit more on a builder that stands behind their work.

Lennar responded:
Thank you for your feedback—it’s never easy to hear we’ve fallen short, but it’s important. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you deserve.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Constant issues

  • Brandon C.
  • Verified HomeBuyer
  • May 14, 2025
  • Daytona Beach, FL

One month into ownership and this couldnt be going worse. Every other day there is something new that is going wrong. The grading on the yard is absolutely horrible and everyone is pointing the finger at something else. This is AWFUL and I am beyond disgusted with the way Lennar is handling this. I have standing water in my yard constantly, it smells awful and I cannot mow my grass.

Lennar responded:
Good afternoon Brandon, thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com. Including your review and additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

homeowner

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Myrtle Beach, SC

it was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ms

  • Kimberly C.
  • Verified HomeBuyer
  • May 14, 2025
  • Ennis, TX

The home itself is beautiful and just right for me!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home sweet home

  • Rozele L.
  • Verified HomeBuyer
  • May 14, 2025
  • Jarrell, TX

This is my first home Cindy and staff were absolutely amazing any questions I had they answered all of my questions, everything was explained in detail. They made the homebuying process painless. My house is beautiful. Kudos to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tonge

  • Olney T.
  • Verified HomeBuyer
  • May 14, 2025
  • Lehigh Acres, FL

Had a great experience. I have to say my sale person LISSETTE make the experience great she was so kind hard-working. She was there for me 110%. I didn’t felt push. I felt that she was there for me. I will recommend LISSETTE to anyone when I felt like I wanted to give up and felt like I’m not going to get this house she pushed me. She encouraged me. She was there for me. I felt like she was my friend. I felt like I am here for you to help you to this experience. Thank you for for having what an amazing amazing sales person if it was not for her for the encouragement and being there for me, I ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Townhouse

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Lindenhurst, IL

The overall moving experience was great. However, I find that the workmanship is less than subpar. Maybe it’s just me, but I’m into the details. Some of the doors are rough on the bottom. There are spots on the doors where paint is missing. The kitchen cabinet doors should have stoppers on them so that when you open them, they don’t bang against the wall.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar review of new house

  • Zane R.
  • Verified HomeBuyer
  • May 14, 2025
  • League City, TX

Quality is pretty poor and we were lied to about a lot of pricing

Lennar responded:
Good morning Zane, We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

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