Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Overall all good
- Sumanjit K.
- Verified HomeBuyer
- May 07, 2025
- Plumas Lake, CA
Everything was great . Tally is the best one among all. We love everything about lennar. Deal was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Move in ready
- Alvira R.
- Verified HomeBuyer
- May 07, 2025
- Perris, CA
Team isn’t always on same page.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Not great, did not feel like a new home. Plenty of issues
- Banipreet S.
- Verified HomeBuyer
- May 07, 2025
- Fremont, CA
Water leakage at home in first week. Lennar took care of it but took a month to have everything back. They ordered new flooring and waited for weeks and they had new flooring available in under construction units in our community. Did not give a water filter for drinking water in kitchen island. The window size is not the same at bottom and top. Had trouble installing blinds
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Another Positive Experience with Lennar
- Antietam L.
- Verified HomeBuyer
- May 07, 2025
- Parrish, FL
Our construction supervisor Chase is awesome! We had a couple of minor issues after purchase and he jumped all over it immediately. Our sales person "T" and both Homebuyer Concierges (Patricia and Misty) are also very responsive, professional and "get things done." Would rec Lennar to anyone
Total Score 5
Quality 3
Trustworthiness 1
Responsiveness 4
Mediocre
- Katherine N.
- Verified HomeBuyer
- May 07, 2025
- Forney, TX
Personnel very polite but not easy to get in touch with. Call backs sometimes are a day or 2 out from your request. Had to send same documents several times. Once all requirements were met, everything went smoothly.
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 2
On time delivery
- Afi A.
- Verified HomeBuyer
- May 07, 2025
- Summerville, SC
The builder delivered within the specific time frame. Our complaints were handled in efficient manner. We are. Very pleased with our house and design as well as their prices fit the middle income bracket. Our goreman was super nice and attentive. We will highly recommend Lennar to other friends.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Samuel H,
- Samuel H.
- Verified HomeBuyer
- May 07, 2025
- Hutto, TX
I had a marvelous experience buying from this builder. The builder’s agents from the beginning of the process to closing, were all experienced, kind and helpful. I was particularly impressed with loan initiation team and the closing concierge. I am preparing to buy another property because of this very positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nestor
- Nestor A.
- Verified HomeBuyer
- May 07, 2025
- Camarillo, CA
Responsiveness to issue... The telephone that I RECEIVED WAS not the right phone to report my issue.. To request or report my sliding door is not smooth or easy to open and lock the Sliding door.. For your information IStill need correct number to report of any issue concerning the Home.. Thank you..
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Coco bay
- Lori H.
- Verified HomeBuyer
- May 07, 2025
- Englewood, FL
Overall, we love our new home. I am, however, very disappointed that the community area at the clubhouse and pool are still not done after being told many dates for completion
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good experience
- David B.
- Verified HomeBuyer
- May 07, 2025
- San Antonio, TX
For the most part it went well.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
home owner
- David S.
- Verified HomeBuyer
- May 07, 2025
- Dayton, NV
Overall great experience dealing with some very capable people.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Josh has been excellent
- Robert D.
- Verified HomeBuyer
- May 07, 2025
- Punta Gorda, FL
My house has no shutters on small windows like other houses that are the same model. I was told because my house has a right facing garage I didn’t get them. Houses on my block have them even though their garage faces right. Then I was told it was because of the altitude of my house was why I didn’t get them. Which is it? My garage floor had numerous cracks and looked like (I won’t say) but had to be finished costing me 1400 hundred dollars. My microwave frame had dents and as I watched it be replaced it was dinged and dented. Josh has taken care of my hot water heater and front door, thank ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Excellent
- Lomi A.
- Verified HomeBuyer
- May 07, 2025
- Indianapolis, IN
Lennar are wonderful people to work with, when you called them they always responded immediately. From beginning to finish the are wonderful, I’m glad I joined Lennar family. Lomi
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builders did a good job with the house. I will have wish for a basement to be built and not scroll space. Thanks
- Jude G.
- Verified HomeBuyer
- May 07, 2025
- Aurora, CO
The whole process was easy. All my questions were answered. Great team. keep up the Good job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Preston was ok in the purchase process
- Christopher G.
- Verified HomeBuyer
- May 07, 2025
- Loris, SC
I will say that the home is built with the lowest cost of materials possible, the interior paint is very poor in quality, and I believe it is only a primer coat, there was no garage door opener installed and we had to pay $500,00 to get that installed, the water pressure in the neighborhood is very poor and most of the new owners are very upset with the water pressure because you can't water the lawn because there is not enough pressure to run a sprinkler, take a shower, do laundry! I have had several issues with the house that need repair and can't get anyone to come out and repair it! I get ...
Lennar responded:
Good morning Christopher, Thank you for taking the time to share your thoughts. We're disappointed to learn that your experience didn’t meet expectations. If there are still any unresolved concerns, please don’t hesitate to send us an email at CorporateCustomerCare@Lennar.com. We’d like to ensure your feedback is heard and properly addressed.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Construction and quality control is horrible. Many items could have been avoided by proper build construction inspection.
- Peter M.
- Verified HomeBuyer
- May 07, 2025
- Lake Elmo, MN
Walls not plumb and square. Flooring not square. Exterior walls bowded and sidding severely rippled. Soffit trim rippled nor square. Foundation wall pour is rough and one area whete the form had slipped out causing uneven wall. Garage floor, concrete chips are poping put.
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 2
Great home but lack of communication
- James H.
- Verified HomeBuyer
- May 07, 2025
- Conroe, TX
The home is great just had a lack of good communication during buying process. Times we did get communication it was 3 different people telling me different things.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 5
Great Experience With Loan Officer
- Darryl W.
- Verified HomeBuyer
- May 07, 2025
- Angleton, TX
Ashleigh was great to work with throughout the process. She was always quick to respond to any of my question and helped resolve issues quickly. Everyone involved help the process go smoothly.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Absentee owner
- Anonymous
- Verified HomeBuyer
- May 07, 2025
- Troutman, NC
House is nice. Purchase was not. The person I dealt with at Lennar’s office seemed to think it was a privilege to be buying this house. If it were not for the real estate agent, Barbara, the sale might not have happened. After the sale, Lennar has been good about addressing a concern with the backyard , and helpful with info to assist in upgrading the electric service beyond what would be needed in most residences.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Best team to work with
- Tiffany I.
- Verified HomeBuyer
- May 07, 2025
- Boiling Springs, SC
Being a first time home buyer this was the best team of people to work with from the start of it to finish
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kris
- Matthew B.
- Verified HomeBuyer
- May 07, 2025
- Palm Bay, FL
Kris is very knowledgeable and took care of all my needs in the purchase of my new home..
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Lennar Experience
- Paul M.
- Verified HomeBuyer
- May 07, 2025
- New Caney, TX
Dealing with our sales person Jenna was good. Dealing with the QC person Lauren, bad experience, unprofessional and couldn’t care less. Dealing with construction manager Brian, wasted time, bad experience. Dealing with Lennar Mortgage Shana /Kara, worst experience, poor communication, unprofessional. Dealing with Lennar Title Hayley and team, good experience. Dealing with repair team / warranty / repair request, total failure. Love the location, love the house. The Lennar experience, would not do it again.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Verry nice house . I love my house
- Tich D.
- Verified HomeBuyer
- May 07, 2025
- Winchester, CA
I love my my house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a great experience with Lennar
- Abhinav G.
- Verified HomeBuyer
- May 07, 2025
- Crystal Lake, IL
This is our second home with Lennar, and unfortunately, the experience this time was disappointing, especially with their financial services and closing process. There was no formal welcome or acknowledgment during the closing — not even a basic walkthrough or someone to greet us. For a repeat customer, this felt impersonal and careless. What made it worse was the complete lack of any gesture of appreciation. No closing goodies or even a simple thank you — something we had received before. This change made it feel like Lennar is now more focused on profits than on customer ...
Lennar responded:
Good morning Abhinav, Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar is not a great company.
- Anonymous
- Verified HomeBuyer
- May 07, 2025
- San Antonio, TX
I was verbally promised backyard grass and 3 trees upon moving in to my new Lennar build (as incentive). It’s been 4 weeks since move in and I have 2 trees and no grass in the backyard. Lennar will do the bare minimum for you as a customer because they only care about moving you in fast! Be careful.
Lennar responded:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and if there are still outstanding items to be resolved, we’d appreciate the opportunity to address them. Please contact us at CorporateCustomerCare@Lennar.com and include a reference to this review so we can get the right team involved.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
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