Lennar Reviews

seller concierge was not accurate in communications, gave flat out wrong info multiple times which jeapordized escrow. would not work with lennar again.

There were some concern areas but they were quick to assist.

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I forgot to look for and no outlets down one complete side in the garage. The sod that was used is smack full of weeds, the sod I bought outside of what was provided has little to none. ... More

These homes are basically mass produced…. Almost assembly line. Above average quality, and like the fact that change orders not allowed. Appliances decent quality, pool and Lanai/ lanai cage are very good. Understand that home will not come with ceiling fans, smart switches or extra light fixtures. I would advise buyers to review MODEL home CLOSELY as that’s what you get…no differences. For example, only some kitchen cabinets had under cabinet lighting, junction boxes for hanging lights over kitchen island were not even close on position over island. In addition, instead of three lights over island only two as third was LED. Island lights were wired to kitchen ceiling lights instead of having their own switch to separate them. Clearly the blueprints for the model home were drafted wrong ... More

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

I love my new home even though I had to wait until around retirement age. I got a good deal and I like Lennar homes. They have come right out to fix any problems. You can't go wrong

We previously had a Lennar home and welcomed another! Erik in sales is a Rockstar! Knowledgeable, personable, experienced just an all around great person. We went thru 6 other builders here in Babcock and he is light-years ahead of all of them. Joshua our customer relations - after-build, is exceptional. Knowledgeable and helped us navigate our new home, he was effective and expedited our punch list! From start to finish we couldn't be happier!

The process of buying the home was a mess.

The construction manager for this development either doesn’t know what he’s doing or he doesn’t care!! We have caught him in falsehoods (many). We had are home inspected and the multiple things that were bad were not addressed (yet) and we were told that they were amazingly well had our inspector take a second look and it wasn’t addressed on our home and sadly the construction manager still has a job. I would say it’s a fluke but we purchased a villa in this same neighborhood and same experience with the same construction manager

I purchased my Villa virtually. I was being treated for cancer in Philly and the sales associate Sonia was very accommodating taking me on virtual tours from my hospital bed to see properties. Also Connie in the Title Department was so nice and accompanying for my closing. Thank you both. I sincerely appreciate the two of you and what you did to make my experience easier.

Everyone has been great thank you

My agent told me that my work vehicle would be okay to park in the neighborhood, but a week or two after moving in, the Hoa President stated that it was not allowed. Now we’re in a big financial bind to either find another place to live and move or to find a place to move my truck and end up paying a monthly rent for that. It was a terrible lie that got us in this place.

The experience was Great. All steps were in appropriate order and as told how it would go. Recommend Lennar to anyone.

So far we are loving our new home.

Hello, well, almost everything was wonderful, until I found a damaged kitchen drawer on the second walk-through. Submitted a service ticket. I got the response from the agent that Lennar does not cover that. Wow, what a surprise. The agent sent me to the kitchen cabinet company, Distinctive Kitchens and Baths, and left a message. will see what happened.

From the beginning of the process with Damen the new home consultant, the experience with Lennar was excellent. Rodney the Loan Officer explained and delivered all necessary paperwork for our application approval. David our Quality Assurance guy was able to assist with our concerns prior to moving in. Once we moved in we noticed a couple of items of concerns and notified Ken the Customer Care Representative. Ken communicated with us immediately, stopped by to see the issue and contacted the appropriate person. He then followed up to make sure we were satisfied. Ken’s professional attitude and knowledge was key in solidifying our very positive outlook with Lennar. ... More

The money at least we can have floors that can be washed meaning to be able to use water

Purchasing was smooth less with sales and closing. All personal on these two teams very responsive and helpful. Closing in relation to date to close walkthrough was subpar. We were given a date to close in purchase order and then was moved up 3 weeks. House was not in shape to close as the construction to finalize was being rushed with new move up date, end of fiscal quarter. We used our own inspector which picked up the same amount of items to be corrected and even more which lennar refused to make fixes. We were told our inspector takes the place of our walkthrough and if something isn’t noted on the inspection report they won’t fix and would go to warranty if needed after closing. Also informed it’s not on Lennar in relation to concrete once laid unless uneven. I explained I did not want to deal with warranty for items that could be corrected or noted to be correct prior to closing. We were also not informed that there is a one year plumbing warranty so if you want to change out anything in relation to plumbing you have to call the plumbers and schedule them to install otherwise your plumbing warranty for the first year will be void. Thankfully we found this out when we were having our dishwasher installed. So now moving forward I call, but the construction manager stated he didn’t even know when I called him. That is concerning they he didn’t know and it was never stated. Dealing with warranty has been a lot of back and forth. Minor items are quick and corrected. The blinds company used was amazing as the supervisor told his employee servicing the house “use replace it and make her happy.” The trade that have come has been nice and pleasant. However my biggest concern is the amount paid for the home and the final touches, quality of the small items and the fixtures. The fixtures looked as if they were purchased and did not match the price of home. Basic chrome and laundry fixtures in kitchen and other areas. My BIGGEST issue is with the installation of the tub and enclosure products. The enclosures shake so much they have a give that doesn’t seem secure. I was informed by “higher ups” that the construction was to specs, the enclosures was installed to company’s specs and there is nothing that can be done. I was also told there is caulking (subpar) and no water intrusion so not to worry. Red flag this is something I worry about and rather be agreed of that issue. Also the fact the tub and enclosure are not flush and “no caulking needed due to the way it fits”. Water that stays in the craves is a concern. Overall Lennar purchase is a 3 star. For the price paid for the cookie cutter layout, fixtures and no choice of updates. The personal has been helpful for the most part. However, beware of quality of items and the amount you will have to fight for quality of expectations when paying almost 500k for a forever home. We had to add gutter as that was cut back, no outside lights near garage doors, patio is a small slab, 18in x 36in, to step on outside the slider. Had double sinks in model- now single, had impact windows- now metal shutters. This means even more money to spend to make the home to standards. ... More

First off the buying process step by step was good. As far as the quality material of the homes wasn’t great. A lot of the items can be damaged and If carefully found during walk through it will not be covered under warranty after closing. Tree’s that was planted were not deep enough and was knocked down on a windy day also not covered warranty after closing as well. We had to dig the hole deeper and re planted ourselves. It feels like the home was built/installed in a rush.

We moved across the country to this Lennar community. Everyone we have dealt with from the realtors, to the closing agents, to the construction and warranty people have been a delight to deal with. We have only been here a couple of months, but we have no complaints.

Let’s see…a 55+ active adult (retirement) community (old people) where the house thermometer is so small you can harder read it. Makes absolutely no sense. A front door that is 8’ tall which means you must purchase a customized screen door to fit. Super large,oversized garbage and recycling cans with no where convenient to store them.

My home buying experience with Lennar has been overwhelmingly positive. The purchasing process was smooth, the financing team was fantastic to work with, and the sales staff were helpful and responsive throughout. Even after the sale, the people who have supported me with warranty issues have been excellent—professional, prompt, and thorough. However, the one major downside has been my experience with Lennar’s virtual call center. In particular, I had an extremely frustrating and disappointing interaction with a phone representative named Shannon, who abruptly hung up on me mid-conversation. This left me uncertain and concerned about whether my warranty issues would be addressed. Despite requesting to speak with her manager, I’ve still heard nothing back—only silence from that part of the organization. Thankfully, the local team handling the actual repairs has been great, but this call center experience was unacceptable and left a lasting negative impression. ... More

Lennar made it so easy and helped us through the entire process!! I am so grateful for them and that we got our dream home!!!

The process was easy. The entire team was responsive and professional every step of the way,even after closing.

Overall horrible experience from the building manager lieing to me and trying to hide things down to a bad experience with closing with Lennar.