Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21535 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21535 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Computers

  • Janice J.
  • Verified HomeBuyer
  • June 18, 2025
  • Princeton, TX

The only trouble I had was with the technology and computer experience. Sorry it was difficult for someone who did not grow up on computers.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience!

  • Aleah C.
  • Verified HomeBuyer
  • June 18, 2025
  • Princeton, TX

The home buying process was smooth and well-organized. My agent, Michael was knowledgeable, responsive, and guided me every step of the way. From getting pre-approved to closing day, everything went as planned. Since closing, any issues we've encountered have been promptly addressed by Lennar, and they've been helpful in getting things resolved. My family and I are so happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Michael W.
  • Verified HomeBuyer
  • June 18, 2025
  • Ennis, TX

Brandy was great to work with. I was looking at a Horton home. And figured out the Horton home was going to be over 40,000 more I’ve done about $10,000 worth of upgrades but wouldn’t trade my house for the Horton house and also I love the development the pool area and play area which I don’t know is I’ll use much is absolutely gorgeous. You won’t be disappointed moving here.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great, none stressful.

  • Deyci V.
  • Verified HomeBuyer
  • June 18, 2025
  • Sparks, NV

I thought buying a house was going to be a big process, stress and so much more. I’m glad I was wrong or at least that’s how my realtor, lender and Lennar made it seem for me and as a single parent I’m so grateful for them. Overall the buying process was great! Only down side is they are building 2 story houses behind us on a higher ground level where they can see everything towards my home literally window to window. you would think they would build single story homes instead and leave the 2 story homes for the other side of the street for a little more privacy or make you aware of ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

James T.

  • James T.
  • Verified HomeBuyer
  • June 18, 2025
  • Woodburn, OR

Each level of the process was prompt and professional. Being the purchase was from out of state we relied a lot on each member of the Lennar team at each phase of construction. Communication was informative and when questions arose each team responded timely addressing them. Post closing service team addressed our punch list timely too! Overall, a great home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2025
  • San Antonio, FL

The purchasing experience was smooth and organized. My only issue is the amount of registering required for each Mirada association after purchase. This is my second Lennar home. I would recommend Lennar if you are looking to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was sort of OK

  • Rajendra S.
  • Verified HomeBuyer
  • June 18, 2025
  • Princeton, TX

It's ok, and they could have given bigger incentives.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Review

  • Angela M.
  • Verified HomeBuyer
  • June 18, 2025
  • Ennis, TX

Everyone was wonderful except the mortgage side. No communication blamed me for all the problems asked repeatedly for items they already had rude to me my gpa my attorney horrible stressful experience with the mortgage company

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 1

Mixed bag

  • Ashley J.
  • Verified HomeBuyer
  • June 18, 2025
  • Raleigh, NC

LOVE: 1. The floor plan and size 2. The screened porch 3. The absence of a garden tub in the master 4. The bench in the master bath shower 5. The linen closet in the master bath 6. The size of all the rooms, very spacious 7. The loft/flex space on the second floor 8. The layout of the neighborhood, plenty of distance from neighbors 9. The walking trails are wonderful 10. The tray ceiling in the master bedroom Do not love: 1. No peephole on front door or other way to see who is at the front door, forcing me to use Ring, which I despise and don’t want to pay for. 2. Finishes ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Process - Mortgage

  • Nicholas F.
  • Verified HomeBuyer
  • June 18, 2025
  • Punta Gorda, FL

Working through the Mortgage process was excellent. The people at Lennar Mortgage basically walked me through everything including the closing. It was very easy, thank you Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Ignacio E.
  • Verified HomeBuyer
  • June 18, 2025
  • Aurora, CO

Matt was very helpful during the entre process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience with Lennar builders

  • Sarthi P.
  • Verified HomeBuyer
  • June 18, 2025
  • Hutto, TX

The whole team was quite attentive minus the Lennar Sales Concierge, calls or emails were almost ever returned. I was unsure what this role entailed as there was no assistance in that matter. The lender side was extremely responsive and attentive, quick as well.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Seachase Way new home purchase

  • Paul G.
  • Verified HomeBuyer
  • June 18, 2025
  • North Myrtle Beach, SC

All Lennar staff we interacted with were helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John

  • John E.
  • Verified HomeBuyer
  • June 18, 2025
  • Ave Maria, FL

Very professional Morgan and Kristian

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Work

  • Ivette M.
  • Verified HomeBuyer
  • June 18, 2025
  • North Fort Myers, FL

The Sales person Iolanda is amazing she is definitely making a difference at Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Experience was non-existent

  • Michael W.
  • Verified HomeBuyer
  • June 18, 2025
  • Punta Gorda, FL

The entire process with Lennar was very poor. Minimal communication and unresponsive. The best part of the process was communication and follow through with Lennar Mortgage, Ali was outstanding!

Lennar responded:
Good morning Michael,

We’re sorry to hear that your homebuying experience did not meet your expectations. Thank you for your positive comments about Lennar Mortgage, we appreciate you sharing that.

If you have any warrantable items, we encourage you to submit them through your Lennar Account, as this is the most efficient way to reach your local Customer Care team and ensure everything is properly documented for follow-up and tracking. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar Home

  • Joseph C.
  • Verified HomeBuyer
  • June 18, 2025
  • Sacramento, CA

Buying process and moving in was smooth Unfortunately a week or two upon moving the dishwasher started leaking which cause a lot of damage on the surrounding cabinets and flooring. Lennar team was quick to assess the situation and provide solutions. However the new parts needed takes time to arrive so we dont have a kitchen for more than two weeks now. Hopefully once parts arrive it will be seamless process moving forward.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Ring doorbell still doesn't work

  • Kimberly M.
  • Verified HomeBuyer
  • June 18, 2025
  • Arlington, TX

I really like my new house. Great quality home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Mixed experience on purchase of condo.

  • Timothy H.
  • Verified HomeBuyer
  • June 18, 2025
  • Punta Gorda, FL

Sales/Purchase contract was very long (60 some pages). The sales rep expected our signature in a day or two. It was unrealistic to review the contract and many condo docs so promptly. Construction manage Devin was very responsive and summoned trade resources the same day as the walkthru.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Great Home, Great Team

  • Kevin G.
  • Verified HomeBuyer
  • June 18, 2025
  • Durham, NC

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Chris

  • Christopher J.
  • Verified HomeBuyer
  • June 18, 2025
  • League City, TX

So the walls feel like primer not paint. The kitchen and bathroom drawer slides are not centered.Not the craftsmanship that we expected in a new home. Overall, just a lack of craftsmanship.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

Lazy drywall work, all the door knobs loose

  • Anthony R.
  • Verified HomeBuyer
  • June 18, 2025
  • Kissimmee, FL

We initially loved the home as we settled in we seen more and more imperfections, laziness pure laziness. Take your time why push and try to get the house done I’m spending money on a house ALOT of money! Just do it right. Very frustrating all the walls you can see the imperfections you can see the joins where the next wall meets. My garage floor was cracked how In the world do I buy a brand new home a week old and they don’t fix anything, poor customer service don’t let them treat you like they treated us.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Never Again

  • Christina V.
  • Verified HomeBuyer
  • June 18, 2025
  • Menifee, CA

This is the 3rd new home I’ve purchased, but the first from Lennar. And while they did provide a very competitive closing deal package, the endless disclosures, the “have to do it the Lennar way or no-way” , the incompetency, broken promises or down right lies by some of the folks we worked with in the mortgage department, Sales team and warranty/customer service folks, never again. They cheated our Agent out of her commission! We purchased a model home and we’ve had to have suppliers out to fix a broken irrigation system, correct electrical wiring (who puts a refrigerator and microwave and ...

Lennar responded:
Good morning Christina,
Thank you for sharing your detailed review with us. We’re sorry to hear that your experience with the Mortgage, Sales, and Customer Care teams has not met expectations.

If there are any unresolved, warrantable issues related to your home, we encourage you to email us at CorporateCustomerCare@Lennar.com and reference this review. We’d appreciate the opportunity to follow up on anything still within our scope of support.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Satisfied

  • Jeffrey F.
  • Verified HomeBuyer
  • June 18, 2025
  • Venice, FL

Ed our salesman was fantastic!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Frustrated with issues

  • Frank R.
  • Verified HomeBuyer
  • June 18, 2025
  • Stockton, CA

Loan process was horrible, takes over four minutes to get hot water at the kitchen sink and they’re telling me that that that’s normal solar company went bankrupt. We can’t get hook up, Plumbing fixtures very not very good. HOA is a disaster. I am a general building contractor, great value for what you get. Just having issues. We shouldn’t be having no mail delivery yet. They told us six months or more. I have to go to the post office to get our mail which is 17 minutes away. I know most of these problems are not Lennar directly, but this neighborhood needs help just setting up our basic ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Narrow Reviews by Area