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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21694 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21694 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Purchase Experience

  • Alexios P.
  • Verified HomeBuyer
  • July 04, 2025
  • Winston-Salem, NC

Dear future Home Buyer, Lennar took care of us (my wife and I)front to back service… We certainly enjoyed the whole process of purchasing a home! We finally moved into our new home and we are absolutely loving it ! What a great thing to have all new! The work done so farm.., we are impressed. Thank you Lennar and team for servicing our housing needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lita

  • Gabriela H.
  • Verified HomeBuyer
  • July 04, 2025
  • Hemet, CA

Buying experience was not like any I have expienced before. Communication was horrible. Loan requirements were ridiculous. Took forever to get loan approved and then rushed to close and got keys before home was entirely complete. Still working on the solar to complete process. Streets in front still have construction wear and damage and markings because I got a model home location so streets look old. Was not happy that quality of work is not a guarantee to upgrade shower heads and design of bathroom door in master bedroom is so difficult to close as it’s maybe an inch from toilet and no ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Did not listen

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2025
  • Punta Gorda, FL

I was very disappointed in the service. The contact before closing did not listen to anything intolerant him. Half the item we discussed in the walk through never made it to his list. He closed all of them, and never did anything We did have a paint come out, we left, and came back and he was sleeping on our lania.

Lennar responded:
We’re sorry to hear about your recent experience with one of our trade partners. That’s not the level of service we strive to provide. Your feedback helps us identify opportunities for improvement, and we appreciate you taking the time to share it. If there are any outstanding warrantable issues, please email us at CorporateCustomerCare@Lennar.com with the details and referencing this review so we can follow up directly.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Overwhelming at the end

  • Stephanie S.
  • Verified HomeBuyer
  • July 03, 2025
  • Athens, AL

Things went pretty smoothly until the end when the fence was being put up in the wrong place, and we had to threaten to back out of the contract to get it out in the correct place. Also, we didn’t have much guidance on closing day about how to pay the closing costs. Fortunately, the title manager was able to help us, but it was very nerve racking and could have gone much more smoothly if better preparation had been done by someone before closing day to prepare us, and if someone had been assigned to meet us at closing to walk us through things. I had no idea I had to wire money straight from ...

Total Score 3


Quality 4

Trustworthiness 1

Responsiveness 3

Great home, great value, love the next gen concept!

  • Scott C.
  • Verified HomeBuyer
  • July 03, 2025
  • Apache Junction, AZ

Can’t beat the price for two homes in one!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr.Frank

  • Frank M.
  • Verified HomeBuyer
  • July 03, 2025
  • El Dorado Hills, CA

Not impressed with house set up process.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

The best builder in the market

  • Chudomira D.
  • Verified HomeBuyer
  • July 03, 2025
  • Las Vegas, NV

We highly recommend them, great team, great company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unsatisfied buyer with warranty issues that are not being fixed.

  • Anonymous
  • Verified HomeBuyer
  • July 02, 2025
  • Middletown, DE

I suggest before you buy a Lennar home, do your research. Unfortunately, I did not and now I’m paying the price.

Lennar responded:
We truly appreciate you taking the time to share your experience. We’re sorry to hear that things haven’t gone as you expected, and we understand how that can impact your confidence in us. Please know we’re committed to improving and hope to rebuild your trust in the time ahead.

If there are any outstanding warrantable items that need attention, please email CorporateCustomerCare@Lennar.com and reference this review so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great builder if you want your house to almost be finished

  • James L.
  • Verified HomeBuyer
  • July 02, 2025
  • Middletown, DE

Overall we love the home and community but the major issue is the fact that they just will not finish the house. It’s been 2 months since settlement and we’ve had multiple appointments no showed by the builder to fix issues that should have been done prior to settlement after promised that things would be resolved. Honestly our next step will be a lawyer. It’s unfortunate because most could have been done quickly…. Would not recommend the builder to anyone.

Lennar responded:
Good morning, James. Thank you for bringing this to our attention. We’re genuinely sorry to hear that your experience hasn’t met expectations, and we understand how disappointing that can be. We hope to regain your trust moving forward and ensure your experience as a homeowner improves from ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Eagle

  • Nancy L.
  • Verified HomeBuyer
  • July 02, 2025
  • Eagle Mountain, UT

We had a great experience we used all the Lennar products it made it easy to purchase from 360 miles away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I will only buy my next house with Lennar.

  • Yuliia L.
  • Verified HomeBuyer
  • July 02, 2025
  • St Augustine, FL

I am very pleased with the work of the entire Lenar team and especially the manager who helped me a lot, Tracey. I am simply incredibly grateful to her. Thank you all, guys.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just ok

  • Marissa B.
  • Verified HomeBuyer
  • July 02, 2025
  • Lakewood Ranch, FL

So many issues and lazy work that led to dozens of warranty claims in the first month. We were unable to move in as scheduled due to the volume. Was a shame to have so many issues including construction debris clogging pipes, electrical work not done correctly, etc.

Lennar responded:
Good morning Marissa, We’re very sorry to hear about the issues you’ve encountered so early in your experience. That’s not the standard we strive to uphold, and we regret that your move-in was affected. We understand how disappointing and disruptive this must have ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Some minor repairs were skipped over

  • Jacklyn W.
  • Verified HomeBuyer
  • July 02, 2025
  • Converse, TX

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Good Experience so far

  • Richard S.
  • Verified HomeBuyer
  • July 02, 2025
  • San Diego, CA

They have been really responsive when a question or problem has come up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lead

  • Francis V.
  • Verified HomeBuyer
  • July 02, 2025
  • Indianapolis, IN

It’s the best company Great people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could Be Better

  • Tracy L.
  • Verified HomeBuyer
  • July 02, 2025
  • Rialto, CA

Our buying experience started great, we were very excited to get approved for the home. The home-buying process started great and then continued to go downhill. By the end of the process we still had no idea what day we would close. It was very stressing. The workmanship on the home varies. Some things are done really well, like the appliances, but the attention to details is lacking. For example, where the countertop pieces in the kitchen meet, one side is cornered and the other is not. There were scratches on the island that didn't come out. There are clumps of paint on the underside of ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

FIRST TIME HOMEBUYER

  • Katherine M.
  • Verified HomeBuyer
  • July 02, 2025
  • Hardeeville, SC

I am writing to express my appreciation for my new home. Buying my first home was a dream come true, and I love both the house and the neighborhood. However, I am also writing to share some concerns regarding the communication and efficiency of the homebuying process and subsequent support. Throughout the entire process, I experienced significant communication issues. For example, no one showed up for the initial walkthrough appointment. After closing, I was locked out of my home, and although the construction manager did respond, it took over an hour for someone to arrive and open the ...

Lennar responded:
Good morning Katherine, Thank you for sharing your experience, and congratulations on your first home. We’re truly glad to hear that you love your new home and neighborhood. That means a great deal to ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Totally unresponsive

  • Stephen O.
  • Verified HomeBuyer
  • July 02, 2025
  • Santa Clarita, CA

I have been trying to get two issues resolved, and your people have been totally unresponsive. Additionally, I was supposed to have a 45 day touchup, and nobody has contacted me even though I have reached out. The homebound experience was awful as well as it was delayed months until I actually reached out to the department of real estate. Lennar has been a total letdown.

Lennar responded:
Good morning, Stephen. We appreciate your feedback and are sorry to hear about your disappointment. That’s not the experience we strive to provide. If you have warrantable issues still outstanding, please email us at CorporateCustomerCare@Lennar.com with the details and a reference to your review so we can follow up directly with the appropriate team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Amazing!

  • Omar L.
  • Verified HomeBuyer
  • July 02, 2025
  • Punta Gorda, FL

All the experience was great and easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar in mn

  • Monica H.
  • Verified HomeBuyer
  • July 02, 2025
  • Lino Lakes, MN

Lennar was very responsive and help us move quickly. Driveway and yard has been getting installed shortly after moving in. Looking forward to making it more homey thank you

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Poor workmanship and materials throughout the structure.

  • Roger C.
  • Verified HomeBuyer
  • July 02, 2025
  • Corpus Christi, TX

Their biggest problem is no quality control, no management to oversee overall construction. No responsible leadership, of so many beginners in all of the labor trades. Lots of Lannar money being wasted due to no management of the many different trades.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Desperate

  • Anonymous
  • Verified HomeBuyer
  • July 02, 2025
  • Myrtle Beach, SC

The Muirwood Model is ridiculous. The pantry is to big which caused the island to be to far from stove-especially when taking full pots of boiling water off the stove-the primary bathroom has doors banging into doors along with the shower door encroaching into the water closet door way, the stove is horrible. You have 3 very heavy grates and a griddle which have to be removed to clean the stove properly. The quality of the fit and finishes are pathetic and cheap. Typical of Lennar. House was way overpriced.

Lennar responded:
We appreciate your feedback and are sorry to hear about your disappointment. That’s not the experience we strive to provide. If there are any outstanding warrantable issues, please email us at CorporateCustomerCare@Lennar.com with the details and a reference to your review so we can follow up directly.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Good thing

  • Mayelin H.
  • Verified HomeBuyer
  • July 02, 2025
  • Alachua, FL

I like Lennar's style !!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My new home

  • Beth M.
  • Verified HomeBuyer
  • July 02, 2025
  • Myrtle Beach, SC

I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Issues with Lennar Home purchase

  • Paula N.
  • Verified HomeBuyer
  • July 02, 2025
  • Floresville, TX

I bought 2 homes and had the worst experience with Marshall the loan officer. He treated us like 2nd rate citizens and gate kept the entire process. We are seasoned home purchasers and have never had this worse of an experience. Derek the construction manager was also awful. The house was supposed to be ready for a final walkthru and wasn’t ready, we had to come back. He was complacent and really uncaring. I will do my business with another home builder than Lennar.

Lennar responded:
Good morning Paula, We appreciate you bringing this to our attention. We’re truly sorry to hear that your homebuying experience was an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward, we hope to earn back your trust. If you need assistance with any warrantable items, we encourage you to reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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