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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Quality & Experience

  • Tarek S.
  • Verified HomeBuyer
  • April 24, 2025
  • Magnolia, TX

Cindy was very friendly and attentive. She addressed and resolved all our concerns and was always there when we needed her. We appreciate the excellent quality of building material and appliances. We only wished the sprinkler system was included :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Vijay K.
  • Verified HomeBuyer
  • April 24, 2025
  • Summerville, SC

had a great experience buying my home! Everything moved so fast and smoothly — from contract to closing. The team was professional and kept me informed every step of the way. The home orientation was really helpful and made me feel confident about moving in. I’m so happy with how everything turned out!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Marcia W

  • Marcia W.
  • Verified HomeBuyer
  • April 24, 2025
  • Fort Pierce, FL

My home buying for me was a great experience. I had no issues with the sales person the contractors. My realtor was very great all of the personnel that handled everything that needed to be done with my home buying was excellent. I had a few hiccups, but nothing major and it was resolved in a timely manner, I would prefer Leonard to all of my family and friends. The price of the house was excellent in my price range that I was looking for everything was just great and I am just loving my new home. I am a first time homebuyer and it was a great experience for me and I just want to thank all of ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience was not good,

  • Pavan B.
  • Verified HomeBuyer
  • April 24, 2025
  • Apex, NC

I had very good opinion about Lennar before buying the house. After seeing process and the way it was constructed. My feeling is construction quality has reduced a lot. Also major concern is addressing the identified issues. The team is closing the issues with out properly addressing which is not fair.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

Mr.

  • King-David J.
  • Verified HomeBuyer
  • April 23, 2025
  • Middletown, DE

Outstanding and excellent work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LENNAR Town Home

  • Uzma A.
  • Verified HomeBuyer
  • April 23, 2025
  • Cypress, TX

Ideal space for empty nesters or young couple . Well thought layout and modern appliances . Could have done better with storage /closet space in rooms but overall a good buy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Windstone

  • Cruz A.
  • Verified HomeBuyer
  • April 23, 2025
  • Surprise, AZ

It was a pleasant purchase and move in. Max, Jake, Elaine, and everyone else were all terrific.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

PCT

  • Meseret S.
  • Verified HomeBuyer
  • April 23, 2025
  • Crandall, TX

I do have very bsd experienced with real stat i would not recommended no one Lennar

Lennar responded:
Thank you Messeret, for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Nice people, but not first time homebuyer friendly

  • Brittany E.
  • Verified HomeBuyer
  • April 23, 2025
  • New Caney, TX

Overall, I had a good experience with Lennar. However, I felt like I was just a number. This was also my first time ever purchasing a home. So nothing felt personable or anything. Because Lennar is such a large builder and they have so many clients, I felt like a a dollar sign to them. The financing and sales people have this demeanor about them thats like okay, we just want the money. We dont care if you are having any anxiety about anything. We wont be lenient to your feelings about making probably the largest purchase of your life. We just dont care cause we got others who are willing to ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Austin

  • Hunter A.
  • Verified HomeBuyer
  • April 23, 2025
  • Land O' Lakes, FL

Austin is the best! He served us exceptionally and he helped us in so many way!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Value for Size

  • Kyle Y.
  • Verified HomeBuyer
  • April 23, 2025
  • Madera, CA

Our Lennar was a good value for the size of the home we go in the price range we wanted. The buying process was smooth, other than the lending side. We were given the Lennar lender, and we submitted the paperwork, but didn't like the payments. Our Lennar consultant suggested another approved lender who was amazing and got us a CalHFA loan with better payments and rate. After this, the Lennar lender reached out with a better loan offer but couldn't beat the approved lender. Then attempted to send us a Lennar loan document tying us to her after we said we weren't going with them. I did not like ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Not very up front

  • Rodney T.
  • Verified HomeBuyer
  • April 23, 2025
  • Henderson, NV

Have a tape recorder with u recording everything the agent says

Lennar responded:
Good morning Rodney, thank you for sharing your feedback. We are sorry to hear you feel the need to record your communications. We hope that moving forward, we can earn back your trust. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Overall, our experience was a very good one

  • Brian B.
  • Verified HomeBuyer
  • April 23, 2025
  • Madera, CA

The beginning of the experience was great. The sales team was helpful and understanding. Couldn't rate that part of the process higher. Much of the process was done online, which I didn't like. I have bought several houses in my life and the online experience was confusing and upsetting. What I assume is your idea of simplifying the process, only made it more confusing to us. We were inundated with emails, many of which required different ways of accessing the information. An in person option would have been very much appreciated. Not all of us are 25, yet we seem to have most of the ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Down to the wire closing

  • Matthew H.
  • Verified HomeBuyer
  • April 23, 2025
  • Firestone, CO

The lender department was incredible! The worked quickly with underwriting to get us into our new home and had amazing communication! Thank you to Kelsey and team for all the hard work!!! As for the house it’s pretty good we moved from a new build DR Horton and the quality is better for the most part. Our new house has solar panels and we closed on 2/28 and we still have not heard when they will be turned on so we are currently paying a full electric bill as well as a monthly rate for the panels so they are basically just a decoration at this point which is frustrating. As far as the ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Great house and great price!

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2025
  • Fort Myers, FL

Lennar homes gives you a blank slate to finish your home the way you want to. You get a great house for a good price. They exceeded my expectation on the walk through punch list and their employees are very knowledgeable and respectful. Our final walk through was with Corey, she was very informative and helpful with all of our questions and issues. The value and quality was on par with what you pay for. I would reccomend thier product to friends and family.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Review by Douglas on my new Shannon Home

  • Douglas G.
  • Verified HomeBuyer
  • April 23, 2025
  • Maiden, NC

Overall was very good, but responsiveness to issues was pretty slow.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

service stinks

  • Enrico P.
  • Verified HomeBuyer
  • April 23, 2025
  • Dover, DE

No TV No Mail No Internet. Been almost 2 months, I Would not recommend Lennar to anyone.

Lennar responded:
Good morning Enrico, We are sorry to hear that you did not have access to TV, Mail or internet for the first two months as a homeowner. If this issue is still outstanding, please send us an email to CorporateCustomerCare@Lennar.com so we can look into this and follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Happy with purchase. Not happy with Mortgage and Title

  • Jaqueline S.
  • Verified HomeBuyer
  • April 23, 2025
  • Lakewood Ranch, FL

I am pleased with the quality of the home for the price I paid. I have had a few issues and they have been quick to respond. However, Lennar mortgage and Lennar title were awful! Mortgage company messed up loan, blamed me, threatened me and delayed closing. Cost me extra to close. The title company did not send the homeowner's insurance payment (which I paid to them in closing) to the insurance company for over a month. I had to pay the insurance company and wait for them to receive payment before I got reimbursed.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Smooth transaction

  • Pamela C.
  • Verified HomeBuyer
  • April 23, 2025
  • Delray Beach, FL

The whole process was smooth. Wasn’t a hard pitch at all. Homes are made with the lowest grade quality though. Already need to do some basic renovations which is a disappointment. But other than that everyone is super nice and pretty responsive.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 4

Everything seemed very organized and efficient.

  • Mary M.
  • Verified HomeBuyer
  • April 23, 2025
  • Ocean City, MD

Courtney made our experience exceptional. Our home is everything we have dreamed of! Could not have asked for a better experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Todd

  • Elyce M.
  • Verified HomeBuyer
  • April 23, 2025
  • McCordsville, IN

We had a great sales person, Todd. He went out of his way to make sure we planned the home we wanted, even last minute changes. He was always pleasant and upbeat. Thanks Todd for making this experience a great one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience in buying this Lennar house.

  • Yushan Z.
  • Verified HomeBuyer
  • April 23, 2025
  • Athens, AL

I bought my first Lennar house during its February production event. I got a very good promotion package. Quality is good, layout is super.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not hearing the customer. Lennar just wanting a sale.

  • Omar H.
  • Verified HomeBuyer
  • April 23, 2025
  • Katy, TX

From the beginning I said I did not wish to do things electronically but was forced into it. Then I was told after everything was done I being transfered to another mortgage company without any reason or notification. Bad communication on getting back to fix issues. This refrigerator is faulty it keeps beeping when I heard the beeps when looking at the house before buying I thought It was a security alarm on the house. I've been calling in about it but getting no one to get back with me on the issue then on left side of house there looks to be a problem with the bricks. I need the correct ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

The best home ever at Lennar.

  • Raul M.
  • Verified HomeBuyer
  • April 23, 2025
  • Menifee, CA

Rosalie was the first person to help me to choose my home. She was the Best ever. SHAWN help me with all paperwork to accomplish the Mission . Gorge helping me to move and make sure everything was good in the home. Thanks to all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This has been a nightmare of an experience

  • Jessica D.
  • Verified HomeBuyer
  • April 23, 2025
  • Parrish, FL

If I can give zero stars I would. This is the first time buying a house and I’ll never buy a house with lennar again.

Lennar responded:
Good morning Jessica, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

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