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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21694 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21694 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Not the best

  • Juan P.
  • Verified HomeBuyer
  • July 02, 2025
  • Lemoore, CA

The house has a lot of issues like it was rushed

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

It’s very smooth transaction

  • Xiaoyu L.
  • Verified HomeBuyer
  • July 02, 2025
  • Clermont, FL

It’s the third house I bought from lenna during last year. Very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Roaches!!!!! Broken oven.

  • Tina S.
  • Verified HomeBuyer
  • July 02, 2025
  • Conroe, TX

My home is brand new! You did not treat for roaches spiders. You left my front door open over night and I am still dealing with all the bugs in my house. I open my door the washer and dryer and we are hit with roaches that fall from the ceiling!!! We asked several times if the house was exterminated and we are told we don’t do that???? So we buy 270 dollar home for our first home ever and we paid for roaches!!! They are in my attic and my backyard is covered with them at night!!! I now have to pay for an exterminator to come to my home for a problem you guys gave me. When I asked the lady ...

Lennar responded:
Good morning Tina, We appreciate your feedback and are sorry to hear about your disappointment. That’s not the experience we strive to provide. If there are still outstanding was outstanding warrantable issues, please email us at CorporateCustomerCare@Lennar.com with the details and a reference to your review so we can follow up directly.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Great experience

  • Joseph D.
  • Verified HomeBuyer
  • July 02, 2025
  • St Augustine, FL

Best experience. My sales person Tracey was awesome. The whole team of Lennar was very helpful. Would recommend Lennar for home buying. Thanks for all your company did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High end prices subpar workmanship.

  • Daniel C.
  • Verified HomeBuyer
  • July 02, 2025
  • Puyallup, WA

The homes are beautiful and the buying experience was really great. But after we moved in we found that there was a lot of attention to detail and uncompleted work. Good thing is that Lennar does react quickly to issues. I bought new instead of old home because I didn't want to deal with these types of issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Love my Lennar Home

  • Daniella C.
  • Verified HomeBuyer
  • July 02, 2025
  • Edgemoor, SC

I had a great experience after the real estate agent handed me off. Lauren gave us incorrect information about the home that would later cause issues for me. Everyone else was great. Jake especially, the construction manager, was really on top of everything. He handled all issues seamlessly. Love my home!

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Experience with lennar was good

  • Jyothi B.
  • Verified HomeBuyer
  • July 02, 2025
  • Angier, NC

The Lennar team was very good in communication and understanding throughout the journey of buying a house. Highly recommend buying homes with them.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Quality control issue

  • Kathleen W.
  • Verified HomeBuyer
  • July 02, 2025
  • Fort Myers, FL

Damage to window glass and other issues. Also electrical outlets not installed properly. Requiring calling warranty to repair.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Quality workmanship and attention to details

  • John F.
  • Verified HomeBuyer
  • July 02, 2025
  • Summerville, SC

Th total buying experience was fantastic. The sales rep and construction supervisor kept us informed of ongoing progress through the building phase

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Smooth Experience

  • Karen A.
  • Verified HomeBuyer
  • July 02, 2025
  • Apopka, FL

We had a very positive experience. Maria explained the process and made us feel very comfortable. It was like we were talking to a friend. She gave us a lovely tour of the community and our future home. Jodyann was our concierge. We heard from her soon after we had our meeting with Maria. She explained what our next steps were and what to expect moving forward. She was so sweet. Cyle did the walkthrough with us. It was very informative, it included the maintenance of our home and what certain things were and gave us our warranty information. Kirk our builder was with Cyle, as we did the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Misty

  • Misty L.
  • Verified HomeBuyer
  • July 02, 2025
  • Bulverde, TX

Poor quality for price. Every home on my block looks the same

Lennar responded:
Good morning Misty, We're grateful you took the time to share your experience, though we're sorry to hear it wasn't a positive one. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you deserve. If there are any warrantable items, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account. This allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Owner

  • Rick M.
  • Verified HomeBuyer
  • July 02, 2025
  • Fort Myers, FL

Very efficient, left home clean and complete

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

McGill

  • Thomas E.
  • Verified HomeBuyer
  • July 02, 2025
  • Smyrna, DE

Home could have been built better, a lot of issues with the whole system.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Need new painting contractor with fresh paint

  • Robert H.
  • Verified HomeBuyer
  • July 02, 2025
  • Ave Maria, FL

The place was painted with half dried up paint Walls look terrible. Make me send poor quality workmanship to warranty when it should be sent to contractors. They rush the sale should have done a proper inspection before closing

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Slow approval, poor communication

  • Anonymous
  • Verified HomeBuyer
  • July 02, 2025
  • Providence Forge, VA

From the start the buying process was terrible. It took up until closing to know if we were good to go for the loan from lennar mortgage. We were originally scheduled for a walk through the beginning of May. When we drove 4 hours for a 9am walk through, we were notified on site at the house that the walk through was moved. No one communicated this with us. The only formal documentation was sent 24 hours after our walk through. Do not trust the settlement contact to reach out to you. They will be unresponsive, and unprofessional. During our final home inspection walkthrough, there ...

Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. This is the best way to document your concerns and ensure timely follow-up from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Mortgage team and inspection team: Gary, and Daniel

  • Robert C.
  • Verified HomeBuyer
  • July 01, 2025
  • Henderson, NV

Daniel from the mortgage team made this process amazing. Gary was honest with us and really helped when it came to the inspection. I trusted Gary the whole process and he is a great guy.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Just ok

  • Anonymous
  • Verified HomeBuyer
  • July 01, 2025
  • Blaine, MN

They make it seem like it will be awesome and “everything is included” but as soon as you sign the contract they become less and less responsive. We’ve had numerous issues that need to be addressed. Have 3 open service requests right now. Upon closer review after move-in we’ve noticed some corners have been cut and cheaper materials used. No closing/welcome home gifts like we’ve gotten from previous realtors. Lennar mortgage sold our loan right away but all the paperwork wasn’t turned into the new mortgage company in time so we still don’t have an account number to pay our first mortgage ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great

  • Norman L.
  • Verified HomeBuyer
  • July 01, 2025
  • Hockley, TX

The experience was great

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Loan process

  • Ethan V.
  • Verified HomeBuyer
  • June 30, 2025
  • San Antonio, TX

The process was easy, smooth. The Loan Officer was great Michael that handled our loan was easy to talk to and contact through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Haven't moved in yet and already an electrical problem.

  • Joseph W.
  • Verified HomeBuyer
  • June 28, 2025
  • Punta Gorda, FL

Have not yet moved in and no electricity. FPL says power to unit but nothing is working.

Lennar responded:
Good morning, Joseph. Thank you for letting us know about your experience. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great buying experience!

  • Jeanneth B.
  • Verified HomeBuyer
  • June 28, 2025
  • Henderson, NV

Great buying experience. Everything went smooth. All structural issues were resolved quickly. Any concerns were solve asap. I would definitely recommend it to others!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very poor craftsmanship, support and service

  • Simon S.
  • Verified HomeBuyer
  • June 28, 2025
  • Irvine, CA

Lots of issues. Poor craftsmanship and design. Took us many times of requests to simply fix a door handle. Lots of things are not covered. Windows are scratched up and they won’t take responsibility. Gas was leaking the day we moved in. Dishwasher was dented. Rep said she would replace but later we found that order was never placed. We need to keep following up. They also are being cheap and always try to omit simple, essential items, even if it’s visible (imagine if things are hidden, what would happen). For example, they don’t even put on closet door cover (which is only $10 for 6 pieces on ...

Lennar responded:
Good morning, Simon. Thank you for bringing this to our attention. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com and reference this review, so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Great experience overall

  • Joseph A.
  • Verified HomeBuyer
  • June 28, 2025
  • San Antonio, FL

The builder offered its own financing, gave us a great price and it was all done in a month.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No complaints

  • Todd K.
  • Verified HomeBuyer
  • June 28, 2025
  • Post Falls, ID

Creative parking is an issue. Blocked sidewalks, driveways, and fire hydrants.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Bad experience with the construction manager

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2025
  • Georgetown, TX

We had a bad experience with the construction manager in charge. The house wasn't ready to move in because it had too many things to repair after three visits. They didn't follow up on what needed to be repaired. We moved in and realized that the kitchen tiles still hadn't been repaired. They told us it was too late and we had to call the warranty company, even though it was on the previous list. The warranty people told us they weren't going to repair it because we accepted the kitchen tiles as they were. They tricked us, and no one took responsibility. Very angry and frustrated, after many ...

Lennar responded:
Good morning, and thank you for your detailed review. We’re genuinely sorry to hear that your experience hasn’t been up to par. If there are still outstanding items to be resolved, we’d appreciate the opportunity to review them. Please contact us at CorporateCustomerCare@Lennar.com with details of your concern and reference this review so we can share this with the appropriate team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

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