Lennar Reviews

First thing was over a $5 dollar part, as not both cat 6 are operational, only need a small extension which I found on amazon for a pack of 3 for $5. Second was when I left closing the person gave me a nice and neat folder and went over the utilities that I have 3 days to take over, one of which was the trash. I called and setup which was a listed on the sheet that was provided by during closing. Come to find out that it was the wrong company, which I had to inquire about, and now I have to pay, and everyone at Lennar and Butler are pointing the fingers at each other, I am caught up in the middle, with the last contact information I got was "Talk to our ***** dept., you can find the information yourself". ... More

My issues.

Quite a jarring and eye-opening experience. I could have spent my time better eating yards like a goat for the way we were treated once put into the "system" it's completely a **** show. You do what they ask but you're not really in the neighborhood they want you in and they are not going to tell you that your kind should be across town for the "system" to approve you. The originators and humans in the company have no power to stop the "system" #argawityamammy

Home is beautiful, but after some time spent here we've noticed small builder issues like a broken stair step, a dented dishwasher and small errors like hinges, etc. that show it may have been rushed to complete. We have had service to fix these issues, but the communication is somewhat poor as the maintenance windows are usually slightly off from what is communicated to us (arriving earlier than expected etc.) Aside from that house is wonderful, but the buying process was a pain as there were too many hoops to jump through and it seemed as though there wasn't a dedicated agent who truly cared about securing our sale and finding our home. It felt like we were a hot potato in a daycare game as every step someone referred us to someone else to move forward in the process and they ended up delaying our closing date. Would've preferred a single agent handling our homebuying process as we had to keep circling back to our lennar loan agent for updates and follow-ups with sales agents etc. Very frustrating process overall. Only actual relief we were given was when we finally didn't have to deal with a dozen people anymore over a singular issue. ... More

Some stuff was supposed to be fixed before we close they said it was fixed we moved in it wasn't fixed I called the project manager he came in took it apart said gonna come back still didn't come calling him nothing

TJ, the agent, has lots of undisclosed and false info just to get the sale. As new to buying, he asked a deposit so he can get a "good deal with Lennar" only to find out that it was his trap. He also ***** about the HOA that it can be dissolved.

[TRANSLATED FROM ES] Unfortunately, you have to be persistent to get the house's imperfections fixed.

House is built cheaply, they don't give you all the said to cover your whole yard. Bugs are inevitable as it is a developing community.

On our closing day Lennar did not treat us with professionalism or good customer service. Lennar's poor internal communication caused confusion and distress for me and my family. We had to call several different contacts just to find out where we can pick up our keys. Finally, someone told us to go to Hutto, TX to pick them up which is about a 45-60min drive from our purchased home. I am pregnant and it's the summer time in Texas so it was already an inconvenience driving so far. Only to find out when I arrive they did not have our keys! The employee there made some calls and let me know that they'd place our keys in our new home, and leave the door unlocked. This wasn't professional or safe frankly. Since we've moved in we noticed several of the items that we requested to be cleaned or repaired were ignored. We purchased a new home and it's not up to the standard we were promised. ... More

They should call or respond to my emails I was told I had to wait 6 months for a *****.

Lack of workmanship. Cheap materials & appliances. In first several months, I had to put in over 5 requests to warranty department for problems with house. I regret purchasing a Lennar home.

The front door lock does work. I did not get any keys for the door leading to the garage. The Ring doorbell doesn't work, The refrigerator keeps breaking.

Don't buy from Lennar!

From purchasing to putting in 'work order' that do not get resolved

My construction manager Wayne is the best Lennar person, then closing walk through manager is great; sales office on site Jonathan is great, Ryan my email person is fine. All others, I don't know how can they still there?? How can Lennar keep a bad team on so many of others not to help sell or connect the pieces and they don't care.

Our closing experience was handled with care and the construction manager Chris made himself available to answer questions or help out with items needing attention. Overall, expect Lennar to build a quality home at an affordable price. Very Happy to be a Lennar Home Owner.

Overall buying experience was good

Sales and closing process was flawless. After the close service, not so good. Very unresponsive. Very disappointing.

More flexibility - especially regarding the timing of inspections and final walk throughs.

Great experience from start to finish. This was a huge step for me and was happy to have the assistance.

Our agent, Dan, and our builder, Perry, were incredible to work with and put so much care and attention into our home. All the way through it was a wonderful experience. We love living here!

Great home buying experience!

Hinges on the doors are too tight and paint is chipping off because of it. Blinds have fallen down. Too many power outages. Gaps in doors,etc.

They didn't complete any work order's I sent in.

Lennar made buying a home very easy and I never thought I could afford brand new build and Lennar made it possible with all of their guidance and suggestions. The sales associate from Lennar worked well with my realtor to get me the best pricing and interest rate for my home loan.