Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Construction manager and assistant dishonest .
- Damaris P.
- Verified HomeBuyer
- April 21, 2025
- Henderson, NV
I didn’t have a good experience, I think if I could go back I would choose another builder .
Lennar responded:
Good afternoon Damaris. Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
Horrible experience
- Michael M.
- Verified HomeBuyer
- April 21, 2025
- Saint Hedwig, TX
I had the worst experience buying my house. Didn’t get to close on time because of lack of communication with lennar and their employees.
Lennar responded:
Good morning Michael. Thank you for sharing your review. We’re truly sorry to hear that your closing did not happen on time. We understand how stressful and disappointing delays can be, especially during such an important milestone. If you still have concerns you'd like us to address, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and include any relevant details so we can better understand your experience and follow up appropriately. We appreciate your feedback and would value the opportunity to regain your ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Builder
- Johnee W.
- Verified HomeBuyer
- April 21, 2025
- McDonough, GA
Good communication, save on the day of closing my final home walkthrough was scheduled at 9:30a and closing was scheduled at 10:00am. The locations were 45 min apart, so I missed my final walkthrough.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Fast Easy Home Buying Experience
- Joshua R.
- Verified HomeBuyer
- April 21, 2025
- Murrieta, CA
Great buying experience with Gail and team. Great customer service with David.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Overall good builder and well designed condo
- Amulya U.
- Verified HomeBuyer
- April 21, 2025
- Fremont, CA
Lennar is overall a pretty good builder and they have designed pretty well. The outlets and room structures are well placed. The inclusive wire hiding spots are impressive and the technology they included such as ring door bell and sensors for ring door opening are well done. I do wish the condo building entrance instead of a fob entrance had a video calling system as that would make it easier rather than an antiquated voice system. There were some small things here and there that did require fixing after closing but they were very responsive to correcting anything. There were some structural ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Mediocre at Best
- Ezekiel D.
- Verified HomeBuyer
- April 20, 2025
- Phoenix, AZ
After spending about two moths in the home, we are more and more disappointed in the quality of construction at this location. We installed a ceiling fan in the master bedroom, went to the breaker box to turn off the switch and couldn’t get the power to the switch off despite turning off every breaker in the box labeled for outlets and switches. Tried to install a storage unit in the garage that hangs from the ceiling. Seems pretty basic rafters are supposed to be 16” on center. Well these ones are 24 which must be the new code. Noticed my stud finder wasn’t picking them up at 24” so ...
Lennar responded:
Thank you, Ezekiel, for taking the time to share your feedback. We're sorry to hear about your experience and would like the opportunity to assist you further. If you still need support or would like to provide more details, please email us at CorporateCustomerCare@Lennar.com. We’ll ensure your concerns are directed to the appropriate team.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Amazing Experience For a first time home buyer!!
- Jordan D.
- Verified HomeBuyer
- April 20, 2025
- Wildomar, CA
From Deborah, Laurie, Kathy, Brooke, Larry, and Kenny everyone did an amazing job for me. I always tell people how easy and stress free the new build process is, and as a first-time homebuyer, it truly was a great experience. From the finance and business side to the builders themselves, the whole team walked me through every step. It’s honestly incredible what you all have created. I’m even trying to convince my mom to buy a new build too!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New house finally
- William V.
- Verified HomeBuyer
- April 20, 2025
- Henderson, NV
Overall experience was very good.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
All the team that help me was amazing
- Michael B.
- Verified HomeBuyer
- April 20, 2025
- Daytona Beach, FL
Just a amazing experience all around
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
great
- Mohamed M.
- Verified HomeBuyer
- April 19, 2025
- Wake Forest, NC
A great deal and a good experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Customer Service Before and After Close
- Sydney W.
- Verified HomeBuyer
- April 19, 2025
- Durham, NC
I was a little wary of buying a new home from Lennar given the mixed reviews online, but Lennar exceeded my expectations. The construction manager kept me in the know throughout the build process and answered all of my questions as a first time home buyer. Even when there was a slight delay to my close date for reasons outside their control, they were extremely transparent. Even after close they were extraordinarily responsive to my requests. They would swing by the same day to fix small problems like ill-fitting door jambs and missing appliance toe-kicks. When I had my first warranty request ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
helpful and informative… and a great location!
- Margaret R.
- Verified HomeBuyer
- April 19, 2025
- North Fort Myers, FL
From start to finish it was a great experience! Everyone at Lennar is so nice and helpful….Stephanie, are sale lady, is wonderful and so accommodating. Not to mention a real sweetheart to work with!…..Steve went above and beyond to be so helpful and an amazing personality….perfect job for him!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not much of a great house as expected from a Lennar Homes
- Dahlia L.
- Verified HomeBuyer
- April 19, 2025
- Pilot Point, TX
Great points - processing the loan only took 4-6 weeks to complete. Sprinkler system is included. Tankless water heater. Not so great - Mortgage loan officer needs better communication with buyer so there are no surprises when it comes to paying closing costs. Sending multiple closing costs disclosures creates confusion on the buyer Not so great - House bought for $245k does not live up to par with the house I bought 3 years ago for $219k. The house is built as basic as it can be. No linen cabinets, no towel bars in bathrooms (seriously?!), no glass enclosure for shower in master ...
Lennar responded:
Good morning Dahlia. Thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. Your feedback is crucial in helping us improve the homebuying process for future customers.
If you have any questions or warranty related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Thank you for the great experience
- Anonymous
- Verified HomeBuyer
- April 19, 2025
- Rancho Cordova, CA
My experience was awesome. Appreciate all the great staffs of Lennar of their help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder supervisor was helpful and responded in a timely manner.
- Kay M.
- Verified HomeBuyer
- April 18, 2025
- Kenly, NC
The Lennar staff is easy to work with and always professional and helpful. Their patience was calming for my first time purchase by myself.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Overall a great experience as a first homeowner
- Abhinandan C.
- Verified HomeBuyer
- April 18, 2025
- St Augustine, FL
Overall a great experience as a first homeowner
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Check everything very well before closing a deal
- Jorge S.
- Verified HomeBuyer
- April 18, 2025
- Pembroke Pines, FL
Ask absolutely everything and read the contract, even if it's long. You should hire a separate inspector for the day of the inspection and acceptance of the house because you don't know what to look for except the basics, if the property comes with many defects. You should ask in advance about the exact measurements of the patio, for example, so as not to be surprised. You should ask about the appliances that are not included now, the garage door opener, which is also not included, and especially about the non-impact windows. At this point, this shouldn't be the case. The construction in ...
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
Great Experience
- Yelenis D.
- Verified HomeBuyer
- April 18, 2025
- Sarasota, FL
I’m truly very satisfied with my home buying experience. Rich, the sales agent, was always attentive, quick to respond, and made sure all my questions were answered throughout the process. During the inspection, Eric was extremely patient and explained every detail about how the house works , he’s even helped me with some concerns after moving in, which I really appreciate. David, the lender, was also incredibly helpful and attentive from the very beginning. As a Realtor myself, I’m used to navigating complicated transactions, but this one, despite a tense moment toward the end of the loan ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Eric the best
- Marilyn L.
- Verified HomeBuyer
- April 18, 2025
- Liberty Lake, WA
represents lennar well in all aspects of our purchase
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
The experience with the builder so far has been excellent
- Freddy H.
- Verified HomeBuyer
- April 17, 2025
- Fort Pierce, FL
Their after sales support has been much better than expected. Since the closing, every request we've had has been attended too promptly and professionally. Macki and her bosses have been excellent
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Berry
- Jane B.
- Verified HomeBuyer
- April 17, 2025
- McCordsville, IN
Lennar is everything that i wanted and more. All of the appliances are state of the art. The sod went down and looks so wonderful. I can’t say anything bad about Lennar at all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great communication from builder and lender
- Michael W.
- Verified HomeBuyer
- April 17, 2025
- Rosemount, MN
Lennar made their integrated process with builder, title and lender both competitive, quick and easy to work with. I shopped around but ended up with Lennar as best for all three.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Hector
- Hector S.
- Verified HomeBuyer
- April 17, 2025
- Murrieta, CA
I had an awesome experience. Great service well understood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheap
- Anonymous
- Verified HomeBuyer
- April 17, 2025
- Davenport, FL
Used the cheapest of the cheapest. From materials, to plants, etc.
Lennar responded:
Good morning and thank you for sharing your recent homebuying experience with us. We are sorry your home did not meet your expectations. If you have any questions or warranty related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Veronica
- Veronica A.
- Verified HomeBuyer
- April 17, 2025
- Pembroke Pines, FL
Very bad experience. Dish washer didn’t work properly, door lock didn’t work and ring either. Nothing can be solved by Lennar so I have to waste my time trying to call to the individual warranty. I moved to the community without mailbox. One month picking up the mail at usps. Now they are giving the mailbox key. But I have to drive to doral to pick it up. Everything is very inconvenient
Lennar responded:
Good morning Veronica,
Thank you for taking the time to share your experience of getting items resolved with us. I’m sorry to hear we did not meet your home purchasing experience expectations. I have shared your concerns with the appropriate team for their review. In the meantime, If you have any questions or warranty related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
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