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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21541 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Quick response

  • Sheila D.
  • Verified HomeBuyer
  • June 06, 2025
  • Georgetown, TX

Lennar quickly contacted me on my request. The care team was friendly and made me feel comfortable about my concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jean

  • Jean I.
  • Verified HomeBuyer
  • June 06, 2025
  • Fort Myers, FL

All work was performed quickly even though we were 2 hours away. Allowed my to give my daughter ability to perform any required local tasks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Code of ethics violation

  • Ernie O.
  • Verified HomeBuyer
  • June 06, 2025
  • Elmendorf, TX

It’s kind of a long story but they basically stole money from me. They have been completely dishonest. Lied and kept giving me the run around. I am currently in the process of filing an official complaint with the Texas real estate commission. This is my second lennar home. My first home I purchased in Jarrell Texas was a very positive experience. The San Antonio location needs a serious overhaul. All of the reviews are negative and it’s always about them basically stealing money from people. I may look into trying to contact all the negative reviews and try and start a small class action ...

Lennar responded:
Good afternoon Ernie, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your concern and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Terrible

  • Ginger C.
  • Verified HomeBuyer
  • June 06, 2025
  • Pilot Point, TX

Awful experience. Do not recommend to anyone

Lennar responded:
Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com.referencing this review and including any additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent investment!!

  • Jana S.
  • Verified HomeBuyer
  • June 05, 2025
  • West Jordan, UT

I enjoyed working with Lennar so much. I received personal attention and progress updates were sent to me regularly. I always knew who to call with questions. The team is very responsive and always got back to me quickly. Everyone I interacted with was friendly and sincerely kind. I had an excellent experience and highly recommend Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Retired

  • Michael H.
  • Verified HomeBuyer
  • June 05, 2025
  • Jacksonville, FL

Not quite sure that Lennar build quality homes; I’ve been here 3 months in my new home and have a lot of issues with home still needing repairs that should have been done before moving in. Very disappointed in the builder!!!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Great experience

  • Junhua X.
  • Verified HomeBuyer
  • June 05, 2025
  • Irvine, CA

The sales guy Joel is extremely helpful. The customer care guy Cesar is very responsive and helpful so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast, helpful, and quality

  • Tyler R.
  • Verified HomeBuyer
  • June 05, 2025
  • Las Vegas, NV

Everything went well from start to finish, and everyone who helped me out along the way was great. Roy helped us find the perfect house, and Chris did great for all the rest.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Could have been a better experience

  • Christina F.
  • Verified HomeBuyer
  • June 05, 2025
  • Jarrell, TX

I didn’t care for Cindy. I don’t think she had my best interest in mind. I don’t think she was forthcoming or honest

Lennar responded:
Good afternoon Christina. Thank you for taking the time to share your review. We're sorry to hear that the homebuying process did not meet your expectations. That’s not the experience we strive to provide, and we understand how frustrating this can be. Moving forward, if there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Moving Up the Block

  • The L.
  • Verified HomeBuyer
  • June 05, 2025
  • Milton, DE

We moved within our community from another builder to Lennar. We were interested in moving from a basement to a slab home. Your Dover model fit our family's needs much better. Our salesperson, Ashley, was super. Professional, friendly, always patient and willing to answer any and all questions. We are still settling into our new home but so far everything is wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2025
  • New Caney, TX

The worst buying experience. Very stressful process. Their priority is to get you to sign at all costs

Lennar responded:
Thank you for sharing your experience. It’s disappointing to know we may have missed the mark, as we truly want each homeowner to feel confident and satisfied. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Get better subcontractors

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2025
  • Fort Myers, FL

The original subcontractors obviously are hired for speed and quantity not quality. If only the original drywallers, painters and plumbers cared...poor drywall work, dried paint specks on the tile and 6 dried paint spots in our carpet and two crooked faucets.

Lennar responded:
Good afternoon and thank you for sharing your feedback with us. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Not just low quality, but poor workmanship

  • Marcus L.
  • Verified HomeBuyer
  • June 04, 2025
  • Fort Mill, SC

This was our first experience buying a new home and we were left with a very bad taste. I do understand some issues may arise, but having water coming down into the bedroom at the first storm and after the inspector had pointed out an issue with a pipe on the roof, was the extreme disappointment. I've observed nails popping out, which is also disappointing at less than 60 days. Cherry on top are the multiple driveway damages from your construction crews that keep driving big trucks over it.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 4

Nice experience stunning home

  • Diana K.
  • Verified HomeBuyer
  • June 04, 2025
  • Puyallup, WA

We bought our second home from Lennar and we love it. Very nice floor plan and design, great location and overall good experience. My only complaint is the kitchen countertop. It has some big stains form installation that we didn’t notice on the final walkthrough and looks like are not covered by their warranty. So make sure you check everything it’s covered and address all issues before buying.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Joe Connie and Rob Rock! The rest awful.

  • Marissa M.
  • Verified HomeBuyer
  • June 04, 2025
  • New Lenox, IL

Joe from Lennar Mortgage, Connie from Lennar Sales and Rob from Warranty are about the only positive thing I can say. They do their job, they care and they work hard. Otherwise,.. We were promised and told even through we were closing 7 weeks early we would have driveways and grass finished, we closed on 4/18 and its June and still not done. The assistant construction manager is rude and belittling and says the actual manager will call and does not call back. I have 3 young kids and a dog and they are unable to play outside and I have to walk my dog on dangerous conditions of rock with ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Timothy

  • Timothy H.
  • Verified HomeBuyer
  • June 04, 2025
  • White Plains, MD

I enjoyed the buying experience from start to finish. I didn’t even think I could purchase a new home, but Lennar process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone I have had contact with has been very helpful and supportive.

  • James J.
  • Verified HomeBuyer
  • June 04, 2025
  • Saratoga Springs, UT

I haven’t had an issue with a single one of their employees. But Scott has been the best. He has been there whenever I’ve had any issue sometimes within hours of my problem. Several other places I went we’re not willing to help us out when Lennar was able to jump through hoops to make sure we could get what we needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Caleb & Kameron

  • Kameron M.
  • Verified HomeBuyer
  • June 04, 2025
  • Eagle, ID

What an incredible experience buying a home from Lennar has been. From start to finish, everyone we met and worked with was top notch-professional, caring and really good at what they do. We love our new home. Quality and workmanship is excellent. Very happy with Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a great experience

  • Randy M.
  • Verified HomeBuyer
  • June 04, 2025
  • Zebulon, NC

Everyone was great process was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect home buying experience

  • Shiaz V.
  • Verified HomeBuyer
  • June 04, 2025
  • League City, TX

Everyone I met, starting from the sales to lenders to construction managers to final turnover coordinators, was personable and professional. I almost felt no pressure in making the decision and experienced no pain in all the transactions and procedures. It was a dream. I am a LENNAR believer now.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Shella B.
  • Verified HomeBuyer
  • June 04, 2025
  • Naples, FL

It's was a super great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

we got a new home

  • James M.
  • Verified HomeBuyer
  • June 04, 2025
  • Fresno, CA

be patient with the process

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Overpriced low quality home.

  • Joe L.
  • Verified HomeBuyer
  • June 04, 2025
  • Eagle Mountain, UT

I was only in town for three days looking at homes and was in a hurry to make a purchase, as I was moving to Utah within two months. In hindsight, I blame myself for not taking more time to inspect the home more closely. If I had the chance to do it over again, I would not have purchased this home. Lennar doesn’t put much thought into their home designs. The cabinets are cheaply made,two drawers fell apart within the first week. The shower glass in the master bedroom is too short, causing water to splash over the top onto the walls and floors. The closet rods weren’t installed properly, and ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Stoked!

  • Ramon M.
  • Verified HomeBuyer
  • June 04, 2025
  • Winchester, CA

The entire process was flawless! Everything went so smooth everybody was great to work with And we are super happy with our new home! Thank you everybody for everything you’ve done at Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couple of issues but great overal

  • Michael H.
  • Verified HomeBuyer
  • June 04, 2025
  • Hardeeville, SC

We closed on our home in April. We fell into it essentially. It was someone else's to buy but their contract fell through last minute. We snatched it up. Within the last month we have had a couple of issues. From day one the shut off access points for the water near the curb set up very high and lean to the side. The water main blew out the other night at one of these access points. Pipe broke off. I guess one too many times bumping it with the lawnmower or trash cans. The air conditioning was a little wonky at first. The upstairs would stay cooler than the downstairs. We noticed that ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

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