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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

This process exceeded our expectations!

  • Henry S.
  • Verified HomeBuyer
  • April 17, 2025
  • White Plains, MD

This process exceeded our expectations!! The process was fast, we were thoroughly informed throughout the entire time! Everything promised was delivered! Every question or concern was addressed expeditiously and professionally! Each person we worked with aided in this being a seamless, exciting home buying journey! The Lennar team did not disappoint at all!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Love my Home by Lennar

  • Dollie R.
  • Verified HomeBuyer
  • April 17, 2025
  • Port Saint Lucie, FL

I love my home by Lennar. I am happy with Lennar my only complaint they did not put Gutters on all the homes as I can see Meritage Homes Builder did with the homes they build on the other side of Lennar community. Even if the gutters were wrapped in the purchase price would have been a good thing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Me, they built a turn key home quickly with 80% quality.

  • Lester L.
  • Verified HomeBuyer
  • April 17, 2025
  • Statesville, NC

The process was fast and efficient. We were able to do inspection at framing and post drywall. The final walk we found numerous items that the builder claimed were cosmetic (poor contractor practices) that will eventually become issues. Water pooling on the seat in the shower. Trim that should be square left at noticeable angles. Metal hardware left in the garbage disposal that we can't remove. They just got it done in the 92 day deadline with little effort to do it right.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Overall experience

  • Frank D.
  • Verified HomeBuyer
  • April 17, 2025
  • Palm Bay, FL

I did not move into the palm vista. It is the Timbers at Everland. There were a number of issues that were not brought to my attention throughout the buying experience. I believe the sales effort was specifically not telling me about the mail issues in this community. Also, I contract for specific items in our home and upon first inspection, many of those items were missing. When I accused Timbers of breach of contract, the construction managers corrected them after many telephone calls and emails. I received little help from the sales staff. Upon final inspection there were a number items ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - High Priced, Low Quality With Clueless Customer Service

  • Eric A.
  • Verified HomeBuyer
  • April 17, 2025
  • Richmond, TX

Started out as a good experience, then lost our lead Lennar rep during our purchase, either quit or lost his job. Some disorganization during closing, excused. Website and paperwork still has items that are not discussed with Lennar reps like access points and door locks, so I guess update that? Materials used are low quality, I get it, you have to make money. Just pay attention to your build. Customer service is bad, they don’t know how to use the system to properly and efficiently work on cases. Our appliances were stolen during closing, we err were given new (not new, ...

Lennar responded:
Good morning Eric, we thank you for taking the time to share your experience with us. We are sorry to hear we failed to meet your expectations with your home buying process and quality of materials. Moving forward, if you have a question or warranty request, please submit a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

B2F

  • Myron R.
  • Verified HomeBuyer
  • April 16, 2025
  • Ruskin, FL

Lived everything throughout the entire process and would recommend Lennar and company to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They help you the problems with your home right away

  • Mia C.
  • Verified HomeBuyer
  • April 16, 2025
  • Ontario, CA

They help you the problems with your home right away in all the departments in Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Was ok

  • Danielle F.
  • Verified HomeBuyer
  • April 16, 2025
  • Marana, AZ

Some parts of home buying are frustrating (to be expected) but the whole experience felt extremely rushed and day of signing they were still working on things that needed to be fixed in the home. Why rush signing if things aren’t ready. Waiting a few days doesn’t hurt. Also now that we’re in the home getting in contact with anyone is almost impossible or you get a response weeks later. Overall we’re happy we’re in a home

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

It was an okay experience

  • Anibal R.
  • Verified HomeBuyer
  • April 16, 2025
  • Ocala, FL

Overall good in the beginning, towards the end many issues came up and very big misunderstandings towards the end that made this process frustrating to the point we wanted to cancel everything and were holding our deposit hostage so we had no choice but to move forward with it and issue was never addressed. Besides that we like the house overall… Would like to see the street lights at some point…

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Very disappointed and dissatisfied purchaser.

  • Salvatore B.
  • Verified HomeBuyer
  • April 16, 2025
  • Punta Gorda, FL

Extremely disappoinred in the home rep assigned to me as well as the hoa management company. They are inattentive to home owners needs and basically useless. The project manager, Joe Cantore is wonderful and truly the only positive person I have met there. He is on a class above all others and should be commended for his fine work.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Working with Matt was a pleasure

  • Michael L.
  • Verified HomeBuyer
  • April 16, 2025
  • Ave Maria, FL

We enjoyed working with Matt, Very professional and responsive and trustworthy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The home is so so.

  • Curtis V.
  • Verified HomeBuyer
  • April 16, 2025
  • Milton, FL

After living in the home for two weeks, I feel the craftsmanship of the home was done very cheaply and very economically for the Builder. Materials used as far as fixtures are the cheapest Builder grade they can get. With fixed windows in most of the rooms, other than bedrooms where you need to have egress in case of fire. Cabinet storage is very sparse and the garages are very tiny. This is kind of on us. We should’ve looked closer before our purchase. Lack of use of three-way switches is very annoying, having to return to a far away switch to turn the lights off and then walk through a ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Thank you for fixing some mistakes very carefully

  • Valentyn M.
  • Verified HomeBuyer
  • April 16, 2025
  • Longs, SC

Thank you Lennar Tupelo park sale office, great people, big help. And lennar Mortgage team as well. You are the best, very knowledgeable, helpful, patient. It was pleasure to work with you. Still have a question about flooring in our house, looks like LVP(planks) not planks, but linoleum. But all builders team are very good people, five star service, answering all questions, very helpful. Thank you to all of you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Building houses too fast poor quality

  • Carlos G.
  • Verified HomeBuyer
  • April 16, 2025
  • Sparks, NV

My experience hasn’t been good at all. The builders are building homes too fast and the quality is just too cheap. Overall floors are not level and when I report that there’s noise on my floor that they charge me for to install. They tell me it’s normal landscaping you get no warranty and you step on your grass and start sinking Overall I just think you guys are building houses with the cheapest of the cheapest and the price is not right I’m sorry to be the one to tell you guys this but this is just how I feel.

Lennar responded:
Good morning Carlos, thank you for taking the time to share your experience with us. We are sorry to hear that we have not met your expectations as far as construction quality and landscaping. Moving forward, if you have a question or warranty request, please submit a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Very little attention to the details

  • Matthew G.
  • Verified HomeBuyer
  • April 16, 2025
  • Valparaiso, IN

Home was rushed to close by the end of the quarter. I have 17 items on the 60 day warranty list. Super disappointed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Disappointed customer care

  • David V.
  • Verified HomeBuyer
  • April 16, 2025
  • Bakersfield, CA

Terrible responsibility with house defects

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great experience thank you

  • Joshua M.
  • Verified HomeBuyer
  • April 16, 2025
  • Hemet, CA

The Lennar team I worked with was great from start to finish. Marla, my sales associate, was amazing—super helpful and easy to work with. Jorge, my home care rep, was quick to respond and got things taken care of right away. Overall, Marla and Jorge really made my homebuying experience a great one.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My Lennar Home

  • Loverna J.
  • Verified HomeBuyer
  • April 16, 2025
  • White Plains, MD

I had a great experience with Lennar. I had to sell my home that I was living in and they were very patient and accommodating during my process. Everyone was very helpful. I love the community and the Villa that I chose. It's just what I wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks Lennar

  • Jewel A.
  • Verified HomeBuyer
  • April 16, 2025
  • Galt, CA

Everyone was very helpful with the overall process. Buying my first house wasn’t that stressful at all because of the staff that helped me. Shoutout to Valerie & Casey!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Review

  • Margaret M.
  • Verified HomeBuyer
  • April 16, 2025
  • Taylors, SC

Michael was extremely responsive to our warranty claim. He responded within 24 hours and kept me in the loop throughout the entire process. Could not have asked for better customer service!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We’re Thankful

  • Hellen O.
  • Verified HomeBuyer
  • April 16, 2025
  • Mesquite, TX

Our main concern is that we weren’t given the information we’d asked for. We didn’t know that there is Soltera South and North. We asked the salesperson about the HOA charges which are very high but she didn’t explain to us. We were looking for a home at Solitera but this lady didn’t give us full information about the location of Solitera amenities. We’re disappointed by this. We feel we’re scammed. There’s no Lenner in main soltera. We the south Soltera we’re paying HOA double for what isn’t benefiting us directly. I feel that we’re scammed by Lenner using Soltera name to sale their homes. ...

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Lennar stands by you

  • Dennis B.
  • Verified HomeBuyer
  • April 16, 2025
  • Venice, FL

We had quite a few issues after moving into our new home. The majority of these were cosmetic. Lennar has been fabulous on addressing every issue we have raised. That has been very appreciated. We are having an issue with our sidewalk being stained that is still being discussed but other than that all issues have been addressed timely.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Happy Family

  • John F.
  • Verified HomeBuyer
  • April 16, 2025
  • Brooksville, FL

Be aware that all drawers in the Bathrooms are Fake and do not open. We didn’t bother opening during our first initial showing and just assumed they would open. When brought to their attention during our walk through before closing, the construction manager refused to change out. Great value for the most part!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very responsive for a national builder

  • Timothy P.
  • Verified HomeBuyer
  • April 16, 2025
  • Dayton, MN

I'm pleased with the home's construction and the few issues that we've had were immediately addressed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar is wonderful!

  • Lindsay M.
  • Verified HomeBuyer
  • April 16, 2025
  • Fountain Inn, SC

The experience was basically perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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