Lennar Reviews

10 points for the sales department and for the people in charge of handling complaints about things in the house that must be repaired or improved. A big difference with the closing department. Communication with the client in this part of the process is scarce, stressful, and leaves the client in a vacuum over the progress of the process.

Outstanding service and quality from the builders and team at Lennar Mira Mesa. We visited the home weekly and often they would repair the smallest things before we even had a chance to say anything. Oscar and Jose are absolutely fantastic and by far and large were the best part of our first home buying purchase!!!

Overall a great experience, the only hiccup we had was not related to Lennar, but everything has been great so far.

The builder had amazing communication and the process was truly easy and enjoyable. One of the best experience for a first time home buyer

Materials and quality of build are great.

This was my first home buying experience and it was awesome! Everyone was very patient with me, informative and responded quickly. Chip, in my book was the most amazing! He went above and beyond on many occasions to make sure I was good and happy. He made me feel very valued by choosing lennar.

He does good work, could pick up items that have come from others working on new homes. I have 2 tire that are flat. No one takes responsive for them You could find out.

Front office at the arboretum in Fontana, ca was awesome however, eagle home mortgage was unorganized, poor communication, just terrible.

Townhouse came out beautiful. Very happy with the construction.

Lennar's quality of workmanship and value for price can't be beat. The limited options available for upgrades is great as it eliminates the nickel and dime mentality that most home builders partake in. However buying a home is a large investment and there should be a limited opportunity to customize where it doesn't impact cost or timelines. Being told no for every little thing is very off putting.

As a first time buyer, I was disappointed with the lack of options I had regarding building a brand new house. I didn't want dual sinks and I didn't want all the "smart house" tech, but there was no other option. Speaking of no options, I couldn't get tile or hardwood floors and I wasn't able to choose what was planted in my own front yard! Aside from those issues, the process itself was fantastic. My construction manager Jeff was extremely trustworthy and on top of everything. When we first met to go over things, he wrote down a date the house would be done by. When all was said and done, the house ended up being finished two days earlier than projected! On the walkthrough, Jeff pointed out issues we didn't even see. His honesty and integrity really put me at ease during a stressful time. The Lennar warranty is a real thing. I followed up with them about some issues with the house and the new construction manager, Brian, was on it very quickly. He also kept in constant touch with me throughout. Felicia my sales associate was very nice and would always be checking in via email and phone. Aside from frustrations on options for the house, everything else has been wonderful. I would recommend building with Lennar. ... More

I feel I purchased my first home for builders who were out for my best interest!

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

We love our new home. Everything is great!

Lennar's staff was very easy to work with. From our first appointment to the picking up our keys, Lennar accommodated our needs and requests throughout the homebuying process. A business I could trust and personal relationship to continue in the future.

We had a great experience overall with the home buying process. All of the lenders were wonderful to work with, and the initial team member who guided us through the early stages was incredibly helpful and made everything feel smooth and manageable. The only downside was our experience with the “concierge” role. In the initial email, it was presented as the main point of contact for any questions or next steps. However, when we reached out, the responses often came across as dismissive, and at times we felt like our questions were an inconvenience. We also called and left multiple messages but did not receive return calls. Additionally, most of the communication we received from this role focused on general community updates, which wasn’t particularly helpful during such an important and detail-oriented process. Aside from that experience, everyone else we worked with was amazing. It was just disappointing that the one role designed to support us throughout the process did not meet expectations. ... More

We were originally told that our closing date was mid March 2026. Sales Mgr moved it up to end of Feb. My husband was recovering from a neck fusion surgery and was not going to be able to be cleared for travel until first week of march. Lennar pushed us anyway stating that they would keep our deposit and could cancel. While we understand the contract terms, this left a very bad taste with us. At final walk through there was paint and caulking debris throughout the house on the floor. We were told at that time that the floor would be acid washed before we closed. It was not. They eventually sent the painter in and cleaners weeks later but we had furniture in by that time so not a complete fix. The pool heater was causing the breaker to trip and we were told at final walk through that it had been corrected. After move in we discovered it was still tripping. It is almost the 1st of May and we are still trying to get that breaker replaced with Lennar service. Sloppiness of workmanship on things like paint and caulking were very obvious. This is a production builder but we have touched up several things ourselves as it looked very sloppy. ... More

Our buying experience with Lennar went very well. We had visited the area but we were still living out-of-state. Our purchase in Sequim was handled all on-line. The communications were excellent especially with Lennar Title. The sale of our home in AZ closed the same day as the purchase of our new home in Sequim. The process went very smoothly. Our new home orientation had to be conducted on-line since we had not relocated yet. The new home coordinator on site in Sequim did an excellent job and she was, and continues to be, available if we have additional questions or need more information. Overall, our buying experience was very good. ... More

Overall good and smooth experience. Only bummer is that we have not yet been able to get the mailbox keys from the post office, it’s been almost two months now. This information was not disclosed to us when we were purchasing the house that we have to get the mailbox keys on our own and that the builder is not responsible for that.

My experience was good, I didn't get into my home on the date agreed on... But, since being in my home.... the only problem I have is with the flooring,(the flooring technician did a crappy job) and I had to purchase my own venetian blinds. Otherwise, I'm enjoying my new HOUSE....

Home buying with Lennar has its both ups and downs. The hardest part of the process is the approval and mortgage processing which i recommend to have a backup mortgage company to make sure that everything will flow smoothly. The house and support from the builder in preparing it before the move has been great. Lennars app has been really helpful to coordinate things. Overall Lennar as a builder has been great. As a Mortgage company maybe fair I guess it’s a case to case basis.

I felt like I had to keep talking to so many different people thru process I had to keep repeating myself

Thuy was a gem. I’m not computer savvy and she was Very helpful in showing me how to find and sign documents when I got lost. It was very fast paced. We like the roomy space in the house and it’s enough for me and my husband. We were glad they allowed us to come in and sign on closing day. We’re having fun decorating our new home.

I think that there are a lot of little things that could be done to make the experience better for the customer without adding cost.

We love our home and community so far. We feel like we are at an all inclusive resort most days.