Lennar Reviews

We closed on our home in April. We fell into it essentially. It was someone else's to buy but their contract fell through last minute. We snatched it up. Within the last month we have had a couple of issues. From day one the shut off access points for the water near the curb set up very high and lean to the side. The water main blew out the other night at one of these access points. Pipe broke off. I guess one too many times bumping it with the lawnmower or trash cans. The air conditioning was a little wonky at first. The upstairs would stay cooler than the downstairs. We noticed that the downstairs thermostat was not able to accurately control the air-conditioning system. Those things being said, when we reported them to the customer care they were very prompt with their response and took care of the problems immediately. Kim especially with customer care was extremely helpful in taking care of our issues. My overall experience with Lennar has been exceptionally good. I know and expect that there are some corners cut to keep the cost down. I am OK with that. I'm not looking for a 100% Custom home. I was looking for a beautiful home for my family that I can afford, we found that with Lennar. ... More

The team that took care of me included Kambria, Calvin, Brandon, Dave and later Dan. Everyone single one of them was great to work with and educated me through the process, answered all my questions, followed up and they all gave me great customer service. However, I did have a really bad experience with Kimberly. She was supposed to be the concierge designated to help me. I had such a bad experience with her I requested for her to be removed from my project. I have more information to give and show you. I request to discuss them further with someone in Lennar. Kimberly should not be in a position of customer service, maybe a more behind the scenes would be better for her. ... More

The home has some flaws and was clearly not built by skilled tradesman, but rather laborers (ie. sloppy paint around window frames, a few messed up trim pieces, chipped tile, etc). I would have liked to have more than 30 days for cosmetic issues but overall we love our home and we are happy with it.

Quality of workmanship could have been better. Paint in bedrooms was not good. I could see drywall through the paint. they could have done a better job cleaning the house before the walkthrough. Back screen door had to be replaced.

We bought a very good house at a greater price

Thank you very much Lennar

As a senior who is only moderately techy, the entire process of qualifying and closing was overwhelming. I received email requests, of duplicates on at least 4 different email addresses.some came to me; some came to my wife; and often we got duplicate requests for $ information from different people. My android phone was frequently inadequate, and just as frequently the Lennar professionals could not help. The entire process needs to be pared down and made much more user friendly

It will be great when the pool and all of the construction, including the park across the street, are completed.

The experience will be very memorable from the sales ageny Max. To my realtor Ms. Clark. The home is beatuiful. I only hope in the next two years, I can buy a second Lanner home.

Overall the buying experience hasn’t been terrible. The house is nice and the process was fairly smooth. I’ve been a little disappointed with the communication though. Trying to find the right person to get answers from for certain questions has been challenging. Sometimes I didn't even get a reply at all. When I did finally get the right person to help me, they did help me to the best of their ability. Overall it’s been a good experience, but there are definitely some areas of communication with Lennar that could have been better.

We had bought a new build, but pre-built Woodstock model home and have been very happy with it. The process for going through approval and closing was very fast (almost too fast to get ready for the move). We love our new home and only had less then a handful of minor, minor issues to address and Jamie with the Warranty Dept. and Kamryn with Compliance Dept. are fantastic to work with. Very responsive, knowledgable, and caring that the issue's are addressed. We were happy with the process and very happy coming up on two months in our new house

The Lennar team we’re excellent a quick video call logged the problem the team was out the next day to fix it. First class service which is unusual in today’s world.

Overall, we welcomed the new home with a lot of expectations. Being an older couple we were disappointed that there were no grab bars in the showers. The refrigerator is producing ice/frost in the top drawer of the freezer section. The lighting in the bathrooms is poor for shaving of putting on make-up. The lights are behind you. The bedrooms/offices have one light and no fans.

Lennar has many great people that are assigned to help you with the various aspects of your home purchase and closing. All are specialists and quite qualified. Many greatly exceeded expectations. If there is something we needed to come up with to improve the experience for us, it would be to give the purchasers a better up-front idea of the ton of paperwork that comes at you fast and furious. Maybe a chronological list of tasks that must be completed, with deadlines and assigned professionals to deal with for each item. It got a bit confusing and overwhelming for us in the beginning. We have been very fortunate in that this is our fifth new home purchase over our lifetimes. Of all those purchases, this home has had the least number of move-in problems (only a very few minor things) that needed to be addressed. Kudos to Lennar for a quality job. ... More

We have been very satisfied overall. There are a few things we have been less satisfied with, but the overall value is very good. One recommendation would be to offer alternative interior colors than white. Response to issues so far has been great though.

As a first time home buyer, my process was quick and smooth. The staff was very attentive to my needs and I am very happy to call this my new home. Gracias, Lennar!

I am very happy to buy Lennar’s home because home are very beautiful and they are very high quality.

I bough without a realtor, and just me and the sales office. Karl was immensely helpful in his knowledge, responsiveness and chasing down answers for me. I used a private inspector who as you would expect found things during construction, and they were addressed promptly with personal high-touch interaction with Matthew and JD, my construction managers. Now, this was not my first rodeo, but even if it were, these folks did a very nice job.

I purchased this property as a single-family investment for long-term leasing. My buying experience with Lennar was good overall. Generally, there was someone at each step of the way to ask questions of and keep me informed as to what task I had to attend to next. My biggest complaint would be the length of time it took to lay the sod and put in the trees on the property. Their target was to have the sod and trees in "seven to ten days after closing". Instead it took them three weeks from closing which meant I was delayed that long in being able to show the property to prospective tenants. Other than that, the process was pretty smooth. ... More

Overall, the experience with Lennar went smooth and as advertised. Quality is average. Not much attention to details and craftsmanship. All items are "contractor grade" at best. Meaning better than junk, but no better than average. Think "value" line in whatever came with the unit. But, I did know this going in.

So far it's been great. We been loving the house. It's calm and very spacious. Lennar has been good to us. We like everything except the bathroom near the kitchen and that outside we sometimes have a big puddle after the rain. Overall we like it.

At the beginning I was very upset because due to negligence on behalf of the HVAC company, my move in was delayed upon discovering a leak in one of the bedrooms. The carpet was soaked and Lennar quickly responded and began clean up and repair. After a couple of weeks everything was squared away and I was able to move in and begin making it our home. Erastus and Mike worked diligently to get things moving along. Alejandra checked in often to ensure things were progressing. I appreciate Lennar's timely manner in responding to other issues that have been addressed and I trust that issues that may arise in the future will be resolved quickly as well. Thank you to everyone. ... More

The home is great, but having to deal with the HOA is a pain in the butt. I do not like feeling like a prisoner in my own home, not being able to do simple things without getting permission. Even though I just purchased this home, more than likely, I will find another area in Floresville without an HOA and move again.

Lennar was more than helpful finding us a new house after our first choice was pulled off the market. Any issues that we have had have been handled in a very timely manner and by very professional individuals making our home very comfortable.

The entire team made the buying experience quick and easy.