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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Could use improvement

  • Randal H.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, TX

Don’t rush into the purchase. Know the HOA rules before committing to the purchase. Example. Trash can screen was required for home without garage but was not told that by the realtor or sales rep. The screen costs an additional $500.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Home owner

  • Edward D.
  • Verified HomeBuyer
  • April 15, 2025
  • Converse, TX

I agreed to buy this house for $200,499 from Lennar but when I received a letter from Penny Mac the new loan company , I noticed that the price had changed to $207,115 without receiving a notice or explanation . I tried to reach out to the lennar loan officer but hadn’t received a response as yet. Please give me an explanation!!!!

Lennar responded:
Thank you for sharing your experience with us. If you’d like to provide more details about your concern, please email us at CorporateCustomerCare@Lennar.com, and we will assist you in following up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Noah, Douglas & Wayne were very helpful.

  • Glenn M.
  • Verified HomeBuyer
  • April 15, 2025
  • Myrtle Beach, SC

Dealing with the loan underwriting was a complete nightmare ! I almost gave up and was willing to give up the deposits totaling $9,000. The system at Lennar is very poor! I was told I was conditionally approved only then to be told that I needed to provide more and more information causing us to postpone our original closing date. I am afraid I would NEVER have a good word about Lennar Mortgage. In fact I would advise them to not get involved at all costs!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jeff Terban

  • Jeffrey T.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Erik, Jerred, Bo, Nathan, Sherry and the whole Lennar team and Subs did an amazing job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Thneal N.
  • Verified HomeBuyer
  • April 15, 2025
  • Indianapolis, IN

Brian the builder was great Jessie awesome very helpful Cody very kind polite knowledgeable My loan officer Austin was amazing!!! Everyone was great everyone. I love my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home in 30 days!

  • Kathleen R.
  • Verified HomeBuyer
  • April 15, 2025
  • Stockton, CA

The first person I spoke to was Valerie. I gave her my budget and I told her the house that wanted and to please get me in my house!!! Casey began with my loan docs and got me into my home in no time. I’m grateful for the team. There were extremely responsive and respectful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great follow through by sales and finance team

  • Karoline B.
  • Verified HomeBuyer
  • April 15, 2025
  • Bulverde, TX

My overall experience was pretty good. My sales consultant Debbie Huntley and finance Michael Vera made the experience the best. However, the pushiness of the house walkthrough consultant was not appreciated as there were a few last minute things needed on the property before closing. Seemed more of a push to close than making sure the client was comfortable with the process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar Homes are poorly made!

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Cibolo, TX

Lennar Homes got the cheapest materials and contracted the worst workers. They are in such a hurry to build, build, build, with no attention to details. And to try to get something fixed (in a new home) after you close, good luck!

Lennar responded:
Good morning and thank you for sharing your experience with us. We are sorry to hear that your home did not meet your expectations. If there are any outstanding warranty items to be resolved, please send us an email with details referencing this review to: CorporateCustomerCare@Lennar.com so we can help you with follow-up. Moving forward, for future questions or warranty requests, please do not hesitate to contact your local Customer Care team by submitting a warranty/service request through your Lennar Account. Using your Lennar Account to submit your warranty request will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We look forward to offering you an improved homeowner experience. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful

  • Robert R.
  • Verified HomeBuyer
  • April 15, 2025
  • Apex, NC

Everyone was awesome… starting w Matt to Ian Paige Margie and Colin. Great job everyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best experience....

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Henderson, NV

I love my new home BUT the process was not pleasant. The mortage company was not very good. I was told multiple quotes as to how much I was going to need for closing. My closing date was a nightmare, the Benito and (the other woman s name I can't remember) were not great.

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your closing and mortgage experience did not meet your expectations. Moving forward, we hope to earn back your trust. If you have any questions or warranty requests, please do not hesitate to contact your local Customer Care team by submitting a warranty/service request through your Lennar Account. Using your Lennar Account to submit your warranty request will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We look forward to offering you an improved homeowner ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Over all slow response from Lennar mostly and not much helpful

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Hillsboro, OR

Over all slow response from Lennar mostly and not much helpful,Lennar needs to be better in customer support and home construction quality, though David helped me and I really appreciate it.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Great Fast Services

  • Nhi P.
  • Verified HomeBuyer
  • April 15, 2025
  • Sacramento, CA

The electricans came in, did a little test to confirm the problem n fixed it right away, done n out in 10-15 min

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommend!

  • Antonette M.
  • Verified HomeBuyer
  • April 15, 2025
  • Middleburg, FL

I would go through Lennar builder, mortgage and home owners insurance again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • White Plains, MD

Great company and beautiful home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

No communication after sale. Was told items from punch list would be finished in one week still waiting on most. We are seasonal and have not been informed on many of these items. When we did look, they said they were complete and they weren’t.

  • Harold W.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Everything was good until we closed on the house no communication after! Do not buy!

Lennar responded:
Good afternoon Harold and thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

My lennar home buying experience

  • Matthew C.
  • Verified HomeBuyer
  • April 15, 2025
  • Brooksville, FL

I found it extremely frustrating that the walk thru time is dictated by lennar and not the buyer. I asked them to send me a calendar invite and was told " we don't do that". My experience with david weeklyvwas amazing and they worked with the buyer. Lennar has a very military like feel to the home buying experience. I wanted a different front door and was told no, I wanted different colored cabinets and was told no. " we at lennar don't do that" is what I was told. In my humble opinion Lennar is a turn and burn company in regards to their buyers. Lennar just cares about the sale. However my ...

Lennar responded:
Good afternoon Matthew and thank you for sharing your recent homebuying experience with us. We're sorry to hear that the home options did not meet your expectations, but we truly appreciate your kind words about your Customer Care Representative, Josh. It’s great to know he exceeded your ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 5

Joe

  • Barbara J.
  • Verified HomeBuyer
  • April 15, 2025
  • Dover, DE

Tried very hard to make things right even though house had numerous problems at closing

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Awesome !

  • Luiz H.
  • Verified HomeBuyer
  • April 15, 2025
  • Tucson, AZ

Great builders , easy to work with awesome attitude!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome!!

  • Hariprasad K.
  • Verified HomeBuyer
  • April 15, 2025
  • Apex, NC

It was an awesome journey through out the process from find the best fit plan for our need till closure. Since this is my first time experiencing the process of owning a home, it is memorable. Thanks for the support from Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Hats off to Lennar

  • Eileen G.
  • Verified HomeBuyer
  • April 15, 2025
  • Palm Bay, FL

Lennar made everything so easy. Ken and Danny were always available if I needed anything. Now that I’ve moved in I just love it! Beautiful and well constructed home with absolutely gorgeous landscaping throughout the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience but always room for improvement

  • Cynthia G.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

We love our home and will ultimately make it ours. However, Lennar could add a few things that would make the buying experience better. For instance, towel bars in the bathrooms, cabinets in the laundry room and pull-out drawers in the kitchen would give the buyer a much better experience by meeting their basic needs. It would elevate Lennar's reputation as a builder. Otherwise, they have been great to work with.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Poor Communication, but good price for house

  • Jessica M.
  • Verified HomeBuyer
  • April 15, 2025
  • Catawba, NC

While our initial sale person with Lennar was amazing, we quickly had bad experiences with everyone else. So many mistakes: names spelled wrong, wrong documents with errors sent, dates being wrong, items not completed after first walk through. am so thankfully I read everything carefully. Communication was horrible. I understand exactly what we paid for, and we are so happy to be homeowners. However, I would never recommend this company to others.

Lennar responded:
Good afternoon Jessica and and thank you for sharing your feedback. We are sorry to hear you feel there was poor communication during your Homebuying experience. We hope that we get the chance to earn back your trust by providing an exceptional Homeowner experience moving forward. If you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Great people and great home

  • Giancarlo P.
  • Verified HomeBuyer
  • April 15, 2025
  • Palm Bay, FL

I have absolutely 0 bad things to say about the home buying process with Lennar. They were nothing but helpful and accommodating. I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience with the sale team to get the home was excellent

  • Miguel C.
  • Verified HomeBuyer
  • April 15, 2025
  • Winchester, CA

I’ve emailed and called several times and spoke with the builder to get the cover for a sprinkler head that is missing. When we did the walk through it was documented and they said it would be done by the time we moved in, it’s been over a month and there still isn’t any communication on when it’s gonna get done, it’s very frustrating that once you purchase a house from lennar it feels like your concerns are put to the side and that’s not good for a company to promise these things and here we are well over a month with no response. Very disappointing to say the least.

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 1

A lot of misinformation

  • Cheryl S.
  • Verified HomeBuyer
  • April 15, 2025
  • Santa Clarita, CA

We received a lot of misinformation. About items that were included but really not included. We didn’t realize the home didn’t include this items until walk through, days before closing.

Lennar responded:
Good afternoon, and thank you for sharing your feedback. We are sorry to hear you feel there was a lot of misinformation during your Homebuying experience. We hope that we get the chance to earn back your trust by providing an exceptional Homeowner experience. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

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