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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

I LOVE MY HOME!

  • Kenyatta M.
  • Verified HomeBuyer
  • April 15, 2025
  • Palmetto, FL

I recently had the pleasure of purchasing my new home with Lennar, and I cannot express enough how grateful I am for the outstanding service I received throughout the entire process. From start to finish, everything was seamless, efficient, and incredibly supportive. Realtor Terenia, Loan Officer Trista, and Loan Processor Sedrick were nothing short of amazing. Each of them displayed such attention to detail, professionalism, and care, ensuring that I fully understood every step and that all my questions were answered promptly. Their dedication made what can often be a stressful experience ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unhappy

  • Thomas R.
  • Verified HomeBuyer
  • April 15, 2025
  • Moncks Corner, SC

Seems like they cut corners to hurry up job. No linen closet that was on plans. House wasnt clean when we moved in. Floors dirty garage not cleaned. Garage door step covered in mud. This is my 5th house and worst land scape job i have ever seen. Cut corners dead grass. Things just cheaply done. Problem with missing cables. Called lennar and they say not our problem. How could they do an inspection and not catch these things.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

it was okay some things weren’t fixed with the home and the back yard wasn’t completed durimg construction

  • David F.
  • Verified HomeBuyer
  • April 15, 2025
  • Milton, FL

the house is nice but don’t feel like lennar will fix problems that they say they will.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lack of compassion and communication

  • Deborah B.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

Very confusing, offers of help were hollow

Lennar responded:
Good afternoon, Deborah, and thank you for sharing your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If you would like to share details or there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Outstanding service!

  • Luis V.
  • Verified HomeBuyer
  • April 15, 2025
  • Kenly, NC

Great experience from the initial orientation to closing. Very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Closing Experience

  • Michael D.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Lennar was only interested in making the quarterly numbers NOT the satisfaction of the buyer. We had a terrible closing experience. We did not get thngs completed in a timely fashion and were pushed the entire time to "just close". I will NOT ever buy another home from Lennar!!!

Lennar responded:
Thank you, Michael, for sharing your experience with us. We are sorry to hear that your closing experience did not meet your expectations. If there are still outstanding warranty items to be resolved, please send us an email with details and reference this review to: CorporateCustomerCare@Lennar.com so we can follow ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

2nd Lennar Home!

  • Sheila P.
  • Verified HomeBuyer
  • April 15, 2025
  • Sparks, NV

We recently purchased another Lennar home in Sparks (Eaglewood at Five Ridges) with my mom as her primary residence. We also live in a Lennar home in Reno that was built in 2021 and really like it. The homes are not perfect, like with any builder, but in general Lennar produces a quality product. Pros: Great home below median $/SF in a good area. Jennifer with Lennar Mortgage was amazing and really went the extra mile to get us in the home. Lending terms were the best available by far. Everyone on the team that we worked with was very friendly and helpful. Cons: Lower quality base ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Wonderful Experience!

  • Victoria C.
  • Verified HomeBuyer
  • April 15, 2025
  • La Pine, OR

This was the fourth home I have purchased and it was the smoothest experience by far. Michelle and Christina were amazing throughout the entire process. Moving into a brand new home with no flaws found yet, had been a comforting and priceless experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you

  • Laura G.
  • Verified HomeBuyer
  • April 15, 2025
  • Henderson, NV

I wish better quality

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

It was okay.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Kissimmee, FL

Going from a custom build where I got to pick every last detail, to this type of a build where I get no choices was hard. We knew what model we wanted, we knew what development we wanted but after that we really didn’t get any choices. Colors, what lot, front patio or not and the timeline; there are zero choices. Also on paper the development looks great. But once you’re in you’ll find the garages are barely big enough for your car, let alone extra space for storage. A full size truck does not fit on the driveway without blocking the sidewalk, so everyone parks at least one car on ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Poor Quality

  • Parveen K.
  • Verified HomeBuyer
  • April 15, 2025
  • Pilot Point, TX

poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar

Lennar responded:
Good afternoon Parveen and thank you for sharing your feedback. We are sorry to hear that your home did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

VERY happy!

  • Elyssa C.
  • Verified HomeBuyer
  • April 15, 2025
  • Ranson, WV

We were very happy with our buying process from start to finish! Everyone was extremely helpful during our walkthroughs and have been available for any issues we've had since we moved in. They even sent men out to check that I closed my garage door when I was running late for work and thought I had forgotten. We feel very taken care of by Lennar, and are very happy we went with them for our home instead of other builders in the area.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

My highlight was moving into a new house.

  • Peter G.
  • Verified HomeBuyer
  • April 15, 2025
  • Surprise, AZ

Overall buying experience was good, people were very nice and professional. Customer service is very slow at getting things done and some things that were really important to get replaced I’ve been denied. Not very happy about that when I haven’t even been in my house for 30 days yet. Like the community, everyone is friendly and nice.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great experience!

  • Nancy L.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Excellent service from sales to PDI to closing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From sales to loan officer

  • Latasha H.
  • Verified HomeBuyer
  • April 15, 2025
  • Katy, TX

Fred and Mohamed was great and answered any question or concerns I had at any time during the process. Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good deals

  • Pradeep K.
  • Verified HomeBuyer
  • April 15, 2025
  • Pilot Point, TX

Home buying experience was nice

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

The warranty department was very responsive.

  • Gregory P.
  • Verified HomeBuyer
  • April 15, 2025
  • San Tan Valley, AZ

I was very pleased with overall process and responses to my inquiries.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Simple, easy

  • Elizabeth B.
  • Verified HomeBuyer
  • April 15, 2025
  • Elgin, TX

It was really simple buying a new build through Lennar. Lots of clear communication throughout the entire process. One of the best parts of tiny experience was Robin, one of the quality control guys, who helped with one of my walk through and gave me a lot of real advice on house maintenance. I really appreciated that

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Lennar Team

  • Vaughn M.
  • Verified HomeBuyer
  • April 15, 2025
  • North Fort Myers, FL

From Cody, who walked us through our initial visit and explained the Lennar way, to the staff that led us through the paperwork maze, to Linda who handled the closing, all were personable, knowledgeable and people you should be proud to employ.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Lennar Home

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Beasley, TX

The house was left extremely dirty between my final walkthrough and closing. There were many corrections that need to be made even after pointing them out at the walkthrough. The house seems to be very cheaply made. I have lived in the house for a month and my fence is already falling apart. For a brand new build you would expect a higher quality product. The Lennar team also schedules all of your appointments before checking your availability which is extremely frustrating and leads to longer wait times.

Lennar responded:
Good afternoon and thank you for sharing your experience. We are sorry to hear that your home did not meet your expectations. If there are still outstanding warranty items to be resolved, please send us an email with details and reference this review to: CorporateCustomerCare@Lennar.com so we can follow ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Built to Spec!

  • Martin S.
  • Verified HomeBuyer
  • April 15, 2025
  • San Tan Valley, AZ

House was built to spec and on time for promised delivery! Super easy to deal with Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Yara

  • Yara M.
  • Verified HomeBuyer
  • April 15, 2025
  • Oklahoma City, OK

Builder cut A LOT of corners. Responsiveness to issues is terrible.

Lennar responded:
Good afternoon Yara, We’re sorry to hear that our responsiveness did not meet your expectations. If there are any remaining warrantable issues, please send us an email to Corporate CustomerCare@Lennar.com with the details of your concern and referencing this review, so we can assist with follow-up. For any future warranty or service needs, we encourage you to contact your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your concerns are documented and addressed as efficiently as possible. We appreciate your patience and the opportunity to resolve this ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Mixed experience

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Maple Grove, MN

Aggressive selling with very little empathy towards buyers. Not flexible at all for even minor changes. Good value for the money paid

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Happy homebuyer

  • David C.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

After 8 years of apartment living...and with the uncertainty of future rent costs, we decided to see what was available in our price range. We found exactly what we needed on our first visit to Mirada. 36 days later, we moved in to our spacious, no outside maintenance home. Thanks for helping us secure our future.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience from start to finish!

  • Lillie P.
  • Verified HomeBuyer
  • April 14, 2025
  • Oklahoma City, OK

We had a wonderful experience with your team! We met David many months ago when the neighborhood was just starting to be built. We were curious, but the time wasn't right for us yet. David would email here or there to check in with updates about the neighborhood. Finally, the time was right, and David was there to answer our call (literally)! David was very patient with us as we scrutinized every single decision, form, and contract. From the home celebration team to the maintenance crew and everyone in between, this has been a wonderful experience, and I would definitely buy a Lennar ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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