Lennar Reviews

“My experience with Lennar was outstanding from start to finish. The entire home-buying process was easy, organized, and stress-free. Every step was explained clearly, and I was guided through the process from beginning to end. Whenever I had questions, the team was always available and made sure nothing went unanswered. A special thank you to Steven at Northpointe. He was absolutely awesome to work with—patient, knowledgeable, and incredibly informative throughout the entire process. As someone who asks a lot of questions, I truly appreciated that he always took the time to explain everything and never made me feel rushed or uncomfortable. His professionalism and willingness to help made a huge difference in my home-buying experience. The communication, customer service, and overall experience exceeded my expectations. Purchasing a home can feel overwhelming, but Lennar made it simple and comfortable every step of the way. Choosing Lennar was one of the best decisions I’ve ever made. I highly recommend Lennar and the team at Northpointe to anyone looking to purchase a new home!” ... More

Not a top quality builder in my opinion. Many issues with unfinished work even though this was a Move-In Ready Home. Hard to get things finished or fixed in a timely manner. Construction manager very unreliable and unresponsive.

I have had nothing but issues since moving in. My house is less than one year old I have had electrical outlets that do t work. The first 90 degree day of this year my AC went out. They sent someone to fix it and two weeks later it was broke again. Someone else came out to look at it and they’re saying they can’t do anything fix it because my system is getting too much dirt in it and it’s clogging the system so I may need my ducts cleaned. It’s been 3-4 months of problems. Not a good experience at all. Especially for a home less than a year old. SN: the AC went out on a Friday. My house was 79 degrees all weekend. No one came till Monday and they were still unable to fix the problem. I’m writing this review from inside my 77 degree home currently with no real end to the problem in sight. ... More

Our whole shopping for a house and the purchase experience was very positive and Val and Bill made it all a great experience along with Sam our realtor. We have been recommending Lennar to our friends and family members every chance we get.

Tess was the agent at the model home when we first stopped in, so she was the first Lennar contact and was very accommodating, dedicated and helpful in making sure our offer, and sales transaction was handled appropriately. She truly cared about us and it was evident in our interactions with her. Tess referred us to Linh right away who got us prequalified quickly and smoothly. Linh kept us informed all the way through the loan process. Linh knows her stuff and worked hard to make sure the process was seem-less and stress-free. Once the house was near completion, we met with Drake, the construction superintendent and his assistant Danny who were both very knowledgeable and efficient in getting the checklist items done right away. Drake was able to get the house finished early and Linh got the loan documents finalized so that we could close and fund on Friday instead of waiting until the following Monday. This home buying process was the smoothest transaction we have ever experienced and we are older and have bought and sold many homes! ... More

Letrell in sales was excellent, and CM Jeremiah solved most of our issues from the walk through

My experience with Lennar was disappointing. Throughout the home-buying process, I often found myself speaking with multiple people and was left confused about timelines, important dates, and next steps. Communication felt fragmented, and I did not feel adequately guided through what should have been an exciting milestone. I found the home on my own and initiated the inquiry myself, yet I never had the opportunity to walk the home with my sales representative. I also had concerns about unfinished work on the home and was hoping for more proactive communication and solutions. Instead, I felt like I had to navigate many of my concerns on my own. In addition, some of the individuals I interacted with internally were dismissive and came across as rude, which made an already stressful process even more frustrating. For such a significant purchase, I expected a more organized, supportive, and customer-focused experience. By the time I closed on my home, there was little acknowledgment of the milestone, and I did not even receive a simple welcome or housewarming gift. Overall, the experience left me feeling undervalued as a customer. ... More

I am very happy with my new home and the entire experience with Lennar. This is my first home, and everything has gone smoothly from start to finish. The customer service and warranty team have been excellent, always following up by phone, text, or email whenever I have a question. I have been in my home for two months now and I love it. The community is quiet, friendly, and in a great location. I was able to use my VA benefits, put no money down, and even received my escrow refund at closing. Overall, this has been a 10/10 experience, and I would definitely consider buying another Lennar home as an investment property in the future. ... More

Will start on the outside leading to the house. The contractor who did the cement sidewalks and driveways did a terrible job.. Not only on our property but the whole community. The cement is flaking, cracking and marks all over them. Who ever designed and put the water pipes in did a terrible job. The water pipe covers are in drive ways, in some cases two, on the sidewalks…….just terrible. The house itself is not too bad, the biggest complaint is lack of storage.. No linen closets, no sealing of grout on the tile, no drawers in the master bathroom. In the backyard the yard property does not meet the golf property in a very attractive setting. Again poor planning. ... More

My upstairs floors squeak and are uneven with soft spots, grout is already coming out of tile, walls aren’t square. You guys didn’t put proper polymeric sand in pavers so I had to resand with proper sand and seal them myself . Already had an issue with irrigation system running for over 6 hrs from valve getting stuck open. The backyard sod is fried and totally uneven. so many dead spots. No topsoil was put down. Directly laid on sand. They put the sod down directly on top of trash, plastic and water bottles that I’ve pulled from under the sod. You planted a huge red maple tree right up against the house/ foundation and it needs to be moved. Not impressed at all. You guys cut a lot of corners and it really shows . Haven’t even made the first mortgage payment yet and I have all these issues ... More

5-Star Review “I had an outstanding experience working with Jason at Lennar. From the very beginning, he was professional, knowledgeable, patient, and genuinely committed to helping me through every step of the home-buying process. Jason always took the time to answer my questions, kept me informed, and made what could have been a stressful experience feel easy and enjoyable. His attention to detail, excellent communication, and dedication to customer service truly set him apart. I never felt pressured and always felt that he had my best interests in mind. Thanks to Jason, I felt confident and comfortable throughout the entire process. If you’re looking for someone who is trustworthy, responsive, and goes above and beyond for his clients, I highly recommend Jason and the Lennar team. Thank you for making my dream of homeownership a reality!” Best regards. ... More

The initial agent that we worked with put a bad taste in our mouth. But everyone else that we have worked with including the home building construction manager, mortgage agents, and now since we've moved in, the warranty team, have all been great to work with. During the walk-throughs before we moved in, they were all very happy to address concerns that we had with the home. Despite the craziness with how much home prices have gone up since covid, I feel like what we got was a good price for a brand new home compared to the rest of market. Working with their in-house mortgage team, we got a phenomenal rate which helped as well. ... More

Would like to start with the good, Dylan, Kimberly, and Tina made the home buying process easy. Jason who oversaw the construction of the home was great as well and made sure we got our keys on the date we were promised. Now once construction is done Lennar doesnt seem as responsive. I have had concrete pieces sitting in my yard killing the grass for over a week from street repairs. I was told by Lennar it is the cities responsibility whom I called and they said they have done final inspection so they aren't responsible. So no one seems to want to clean up the mess a Lennar contractor made? Own your crap, get more QC on projects and get this concrete off my grass. ... More

I don't know where to begin. Start to finish this has been the worst experience I have had in building/buying a home. We were left in the dark pretty much the entire process. All the people with this company do is put out fires. If you aren't relentless in calling and pressing for answers you will be forgotten. They are too busy to build any home, or give any customer experience of any quality. They will have to resend you documents to sign over and over because of simple mistakes like correct address or house number. This resending of documents lasted till we were sitting at the closing table as they made a mistake and attorney had to correct them. I didn't even know what my monthly payment was until I sat down to sign the closing docs. Then you have the builders who will make you all kinds of promises they have no way or intention of ever keeping. They will put you off and say just file a warranty claim after closing they will take care of it. NO they won't. They will be quick and courteous each and every time they deny your claim. In my case I had my new construction home inspected by a 3rd party before closing, he found 3 major 6 medium and 7 minor issues on a home Lennar had supposedly inspected and signed off as ready to go. Understand that it's not the people who work for Lennar that are the issue, it's the overall business itself and they are stuck trying to survive in it. ... More

The financial process was the only part that I will commend. The construction manager interaction is a very definite no. Too many excuses with no solutions. It took me verbalizing that I was not married to the house and could walk away before my concerns were taken seriously. I enjoy the home and it meets my needs. I cannot in good conscience recommend Lennar.

We love out floor plan and some of the features. Once your are in the home, you start to realize the shortcuts or quick work that left behind flaws. We have had to put a decent amount of work into it, getting little things fixed and taking note of others to watch. They don't install anything around fireplace to make it safe for the walls/paint like a mantle or tile. There's no tile backsplash in the kitchen. Some of the mirrors are nice walls hanging, while others are builders mirrors. Doesn't make alot of sense. And then some of the pain and work is just crappy in the end.

Great team to work with. Very responsive to our questions.

Fell in love with Davenport model. Karen, our sales rep, was outstanding. She took her time and went over everything. No pressure - we came back and finally signed on the dotted line. Karen took us on a tour of the lots available and when they would ber readyl. Lennar was willing to delay closing a week so that we could close on our other home. Our home is what we were looking for. The closihg and walk thru were very smooth. Outside work was done quickly. Very friendly neighborhood.

The unit is a quality build, but trying to find out information on HOA matters is very confusing. There’s like 4-5 different contacts and I can’t figure out who to contact. Leland Management gave me the wrong information.

We had a budget and tried to buy several houses, but we always found them to be too expensive for what they were. I had to constantly follow up with the seller to see if the prices had dropped. It turned out that houses I had been offered at higher prices—and therefore couldn't afford—were subsequently sold to other people for much less (information that is available online). I was very disappointed because I tried to make a purchase several times, yet I was never offered the prices that were extended to others (prices I would have gladly accepted).

I feel that the lack of communication is where things get hard. When you’re a first time home buyer you have so many questions and things to get done but no one communicates. Even when you ask it feels like you’re a bother because how they respond. This entire process was stressful and very unprofessional. If I could re do it, I wouldn’t choose Lennar.

Beautiful home! I wish some sort of security system existed.

Our experience with Lennar couldn’t have been better! From the first time we met our Sales Rep to the day we got our keys, she was very helpful, friendly and always responsive. We absolutely love our well build, well designed house. Everyone at Lennar has been fantastic.

From the beginning, In between, closing date and beyond. What a great team in everything! Go Lennar!

We’re loving our Lennar home & the helpful reps that respond to all of our questions and/or needs very quickly. Would recommend!