Lennar Reviews

I needed a fast close and Lennar helped me meet my very tight timeline with ease. The quality, price, and terms of my home purchase are excellent

Our experience was great and every process was followed. We will look forward to buy more thru lennar

Lennar, without my authorization, utilized a broker and Dilos Insurance, resulting in a $3,000 annual insurance premium. This fee was not disclosed until the contract signing with the notary, where I felt pressured to proceed. Immediately after acquiring the property, I secured alternate insurance for $850 per year. The subsequent reimbursement process from Dilos Insurance proved problematic. Dilos communicates solely with brokers, and Lennar offered no assistance. Critically, Lennar failed to take responsibility for this unauthorized and unprofessional practice of obtaining insurance using my personal information without my consent. Ultimately, it took four months to recover the $3,000. ... More

Thank you Lennar for our new home!

My home buying process was a roller coaster, to say the least. It started with a classic bait-and-switch tactic regarding the deal, followed by misleading information about loan qualifications. To get me interested, I was told that I qualified for a USDA loan based on my circumstances. However, after I submitted my earnest money—which is supposed to be refundable—I was suddenly informed that I didn’t meet the qualifications after all. This was particularly frustrating because my agreement to move forward was contingent on using that specific loan. Despite that, they refused to refund my earnest money. To make matters worse, the loan officer was incredibly unprofessional. He changed the financing type without informing me—on three separate occasions—and continued to send Docusign documents without explanation. When I asked for clarity and requested to be notified before documents were sent, I was brushed off. Needless to say, if I ever had to work with Trent or Chaz again to purchase a Lennar property, I would absolutely take my business elsewhere. ... More

This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.

Honestly don't where to start unfortunately this has not been an enjoyable experience and continues to slide downhill. I guess on the bright side it can only get better from here wait let me cross my fingers again. When it comes to getting your hard earned money communication is over the top but once they get it nothing but crickets. It would be so beneficial if Lennar communicated to the residents when let's say the sidewalks are going to be installed, backfill your home, grass/landscape installation, brick cleaning, post construction issues etc.. etc.. but nothing while we sit in our Lennar Teepee trying to guess when they can and need to be better ... More

Brooke sold me my new home and is absolutely amazing to work with. My complaint is with Lennar. I informed Lennar of an issue regarding the home pulling in to much electricity and they said everything was working great. I received a 331 dollar electric bill and I reached out to the customer service representative and was told he was waiting for a response from his bosses. I have not heard anything about Lennar assisting with this bill.

We had been searching for years to buy a home, and struggled. We struggled one with the lack of supply, and the supply being usually quite old, or having to move to Tracy and being too far from work. We appreciated that with Lennar you pay some market rate price and you take it or leave it: no getting outbid by 10% or by a cash offer. You give up some ability to customize anything: you take what they give you. But from what we can tell, it is not only beautiful, new, but also well made. We ended up changing out the carpet for hard floors, and it’s even better now, and this experience has made us appreciate the workmanship of the parts that we didn’t modify. You can find little details that you wish were cleaner if you look hard, but we are overall very happy. ... More

The process was very smooth and fast

Beautiful homes here. I feel like am on vacation! Looking forward to meeting new neighbors and the opening of the club house!

The first day didn't go too bad. Met with someone in the sales office. All he did was spend 5 min telling me which houses I could look at and gave me a map. I went and found them on my own. I assumed all the features on the website were accurate and since nobody had spent any time with me I didn't know any different. I asked questions but it turns out much of what was advertised for the neighborhood was just flat out incorrect. No gas utilities, no granite, no tile in the bathrooms or laundry rooms. Later I asked when I was getting my smart lock, smart thermostat, and smart doorbell installed. These were all advertised to be included on the app under my account. It's part of the "Everything's Included" marketing. Turns out I didn't get any of that either. Closing was an issue and I had to do it twice. I've had countless issues with the house itself in the month since I've lived here. Everything from plugs not working, garage doors getting stuck. Back door has a large gap in the bottom, stuff was left under the carpet that you can feel when you walk barefoot, etc. I've lost power several times including once for 12 hours. There's supposed to be a free backup battery for issues like that but it wasn't installed until later. Nobody mentioned that a pool was going to be built 2 houses down until a future neighbor told me about it. Most of the default builder grade things I've already had to replace because they're so cheap. Unfortunately I'm only giving a snapshot and a full conversation of my experience will probably take 2 hours. And continue having issues with the people who are supposed to help with the warranty issues and worst of all I'm pretty sure nobody cares. ... More

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall that just got patched over during building and not properly fixed. Overall not a good experience at all. Would not buy from Lennar ever again. ... More

Signed on the dotted line, lined up our own mortgage lender and attorney...poof...there went the customer service for Lennar's Sales Team member, Lori. No longer answered emails, didn't tell us how to get vital information regarding our home (mailbox keys, HOA info/login, etc). As soon as you use anyone but their title, mortgage or lawyers, you're dead to them & good luck. Make sure you do an independent inspection of your home prior to move in. Lennar will tell you they have an "independent" inspection but don't believe them. We found 3 code violations and multiple issues with our house, including water damage after their inspection was already completed. Post inspection and since moving in, we've found whole sheets of drywall that weren't properly nailed in place, unsealed tile, uneven and missing flooring/carpet, uneven doorways and doors that don't close properly/are cut incorrectly. The list goes on daily. The only saving grace thus far has been the warranty department. We've had two positive experiences with having major things fixed & if it wasn't for that, I would regret buying this house entirely. Expect to replace pretty much anything builder grade within the first year or so and you'll be much more in tune with the reality of a Lennar home. ... More

The buying process was quick and easy

I am very pleased. Yes, I would build another home from Lennar. We will have to showcase mine first. Everything between trades was very well organized professional. I would to somehow post pictures on what I duplicated/made my own; if anyone is interested.

Unfortunately, our home buying experience has left much to be desired. From the beginning, we encountered persistent miscommunications with Steve, who frequently provided conflicting or unclear information to both us and our real estate agent. One such miscommunication resulted in a $3,000 for landscaping that was inaccurately described and ultimately proved completely insufficient for our needs. While we are now living in the home, we are still dealing with substantial workmanship issues that were agreed upon to be completed prior to move-in but remain unresolved. These ongoing issues have significantly impacted what should have been a joyful milestone. Instead, we’ve find ourselves continuously sacrificing personal time to follow up and attempt to get these matters addressed. We are disappointed by how this process has unfolded and feel the experience we hoped for was taken from us. If someone would like to discuss the details of our concerns further, I would be open to a conversation. ... More

So far pleasant experiences. Thank you for your efforts!

Overall satisfied, there are issues, but some they will fix right away, others they might deny.

The house was completed when I viewed it. However, I went through the home with a fine tooth comb looking for areas not finished to my standards. Found (1) item and it was already in the cut sheet to repair. Everything from the salesperson to closing went extremely smooth and I closed on the house in less than 30 days. Everyone was a consummate professional! Highly recommend a Lennar home to anyone.

I was not told the truth about a lot of things. The quality of the builders was not good. Once I moved in, someone left the floors so dirty full of mud and dust. They also decided to take a #2 in the owners suite. Lennar is so tacky and disgusting. After settling in the home you actually notice how bad the chaulking is, missing screws, drywall repair, horrible sod installation and garge door opener wires everywhere. Not to mention the warranty guy takes a long time to fix warranty request and keeps scratching the cheap floor lenar provided for this home. Very Disappointed

Very very very bad and cheapest of the materials used with the price paid. Very very disappointed

Closing team was responsive to questions and challenges. Settlement was long with more paperwork than expected. In spite of the volume, it went quickly. Could have been better had location been equipped with snacks and/or drinks. Maybe even something celebratory. Repairs and deficiencies are managed through a website - not sure how I feel about the presumption everyone wants to work on/with computers versus people.

I'm not big on writing reviews but in this case I will make an exception. Lennar really lived up to their reputation in the building of my home. I knew that from the day of my first walk-through. The items that I found that needed repair or follow-up were miniscule yet when I did my final walk-through they had been attended too. I truly love my new home and would encourage anyone even considering the idea of a new home to think about Lennar. They are first class all the way.

We had a great experience. Ms. Mary made everything so easy for us. We had looked at so many houses until I was a confused, undecided yet excited train wreck. Mary is so kind and professional, she calmed my spirit and made the entire process easy. She is one of the kindest people I've ever met. We absolutely love our new home