Lennar Reviews

By far the most frustrating experience of a lifetime. All my financial records I submitted somehow disappeared. Buying process was confusing. No loyalty to those that were on the magical list. Withholding of vital information about the lot. Poor workmanship on concrete, paint, and framing. Would NEVER recommend to anyone.

I like the layout of the house but there are a lot of small details here and there. Like pencil marks were left in the kitchen walls. Wall plates were dirty with caulking. Small details that weren’t explained. The celebration and closing day to go over the house seem rushed. The representative was talking really fast and rushing through the check list. The sales representative was rhonda and she answer all my questions she showed me all the house models. And also all the houses that were available.

Disappointed with quality of appliances for a $500K+ home. Wasn’t flagged on the planes flying over the community which should have been disclosed. Setup of the laundry room prevents full use of the space. Bedroom carpeting is not up to the standards of the home—flooring should have been consistent with the rest of the home. Would have liked the name of the paint/colors used.

The purchase experience was very smooth and easy from start to finish. It would not be possible without the great team we worked with. The sales person Sue, was very knowledgeable, professional and patient with us. She was very responsive and helpful during purchase process. The financial team was also great! Victoria was very helpful and pleasant to work with. She was very nice and was always willing to go above and beyond to satisfy the customer. The construction team was also extremely friendly and helpful. Dylan was always there to help when the issues arise. He was patient with us. Every time we would see him on the job site he had a smile on his face and was willing to answer our questions. I wish Lennar used better quality cabinets and carpet. The cabinets are particle board and very weak. The carpet is thin and the nails from tack scribs pock the feet. ... More

Mary, Vincent, Larry, Brittany and Sage made the entire home buying experience easy and enjoyable. They were always available for answering our questions and concerns. Their interactions were timely and pleasant. Thanks to all for what you did to make this possible!!

The selling agent, lacked experience , Kept changes the deal. Negotiating with texting and should stuck with email so I have a track of any changes. Thanks to the manager Penny who was able to take over and close the deal.

Such a great experience from the beginning to the end of the buying process, loan process, settlement and beyond. Everyone was professional, helpful and always responsive with our questions. We’re so happy we purchased with Lennar. Special thanks to Elena, Ed, Miles and Brianna.

The buying process was easy and efficient. The repairs were mostly timely. I still have a few outstanding issues. My biggest concern is that the website states that all of the appliances are included. My neighbors received all of the appliances listed on the website as promised. I did not. I did not receive a washer dryer refrigerator or air conditioning like my neighbors. I have requested information and resolve from customer care, and the regional vice president about this issue and have not been given a response.

Assistance from Team from sales to Project Manager/support staff with issues has been excellent. The quality could improve and the options when buying were limited or removed - maybe due to rushing to get development finished and closed.

We had a very good experience with the purchase of our home! I did feel that the company cut corners on a few details! Bathroom accessories weren’t included, no window frames, all lighting is high hats, no fixtures, flooring, lack of carpeting, no outlets operate with switches to name a few!

All Lennar associates were very professional, helpful and responsive to all questions. Minor detail that needed correcting was taken care of quickly. Closing went smoothly

Everything we were told was not actually true! They stretched the truth about all costs & bills, including insurance. Flood insurance & work that needed to be done before closing! We spent over $1,000 just to fly down for walk through which they said all work would be done before we move it & it was a waste of our time & money!!! Nothing was fixed before we moved in!!!

While the layout works for our needs, there are several issues that reflect a lack of attention to detail and some questionable material choices. One of the bedroom doors is misaligned and does not close properly. Another door swing past their stop and hit the walls, Light switches have been placed behind the door making them inconvenient to reach. We also had to arrange for pest control shortly after moving in due to an ant problem—something we didn’t expect in a newly built home. We were surprised by the builder's decision to install a hybrid water heater, which may be efficient but has mixed reviews. The drawer slides throughout the home are basic, similar to what you'd find in an entry-level apartment, and don’t match the expectations for a new single-family home. Overall, the home is okay, but the quality feels average. These kinds of issues add up and affect the overall experience. Future buyers should take time to look closely at finishes, fixtures, and layout decisions before finalizing their purchase. ... More

The process started out good, we were working with Ali initially. They transferred out case to Heather H. And everything fell apart. She continually called to ask fir documents that were sent 2 to 3 times already, still I was patient, until she contacted us on the day of closing asking for paystubs and w2's. Now keep in mind these documents were sent at the very beginning of this process. I asked her if this was normal to ask for these things on day of closing. In my mind everything would have been in order by then. At this point, they transferred us back to Ali G. We were told we needed 18 thousand more dollars to make this happen ( now we are day after closing). We also needed 6 thousand additional dollars for reserves. Up until this point, I had never heard the word " reserves". We were guaranteed to get that 6 thousand back after closing. I was told to get a wire transfer from a family member and that money would be returned to us about 2 weeks after closing. I borrowed money with the full intent to pay them back immediately. Well, as the days went by, I checked in on this and we were only getting back 3400 of the 6 thousand reserve dollars. Lennar did not hold true to 80% of the lies that they told us. It was a very frustrating and disapointing experience. My husband and I both missed work on 2 different occasions when we were told we were closing. I think I cried more during that time then i ever have, it was awful. After the closing date, we were told that this would not happen if we didn't come up with 24 thousand dollars. I had already bought furniture, had plans to have family down. You can understand how upsetting this would be. I don't know what Heather H. Was doing but she certainly wasn't doing her job. As a senior loan officer for Lennar, I would expect some professionalism and knowledge from her. She left out critical details, lost documents over and over again and basically steered us in the wrong direction the entire time. I really b would not recommend Lennar to anyone I know. That being said, I love the house, it's beautiful. Just go with another mortgage lender, DON'T USE LENNAR. ... More

Excellent experience especially Richard and Fernando help me a lot, Sean and Niyi thank you so much

Courtney and Justin were amazing! From the first time we met Courtney and toured the community we knew this was the place for us! Courtney was kind, patient and extremely accommodating. After finding the perfect house we then were in contact with Justin our loan officer. He made what normally could be a stressful process easy and seamless. He answered every question we had and never made us feel like a bother even after hours. Because of them we were sure this was the best choice and we highly recommend Lennar homes to everyone!

overall quality below industry standard, extremely dishonest . I couldn't ever in good conscience recommend them to anyone.

My house has many cheaply and sloppy done workmanship. Chalking is messy in many areas, clay sand under the appliances in the kitchen, countertops are not the best quality you would expect from the price I paid for the house. There are no towel racks installed in the bathrooms, which should be a standard item in every home purchased. The floor quality is not the best either, the carpet does not have proper padding underneath, a must for getting the best wear out of your carpet. The houses in Blue Ridge Village are being built too fast and good quality is missing.

All good and nice tanks you lennar

We have only been in our new home for about 3 weeks but have had several problems arise. Each issue has so far been taken care of in a timely manner. At this point we are very happy with the response time to take care of homeowner issues.

We really enjoy our new home.

I really enjoyed buying my home from Lennar, everyone came together to make this deal close on time. However, my home is over 70 stucco and I have a crack on the bathroom window which is about 10 feet in the air. I submitted for this repair after 1 week and it was denied. Christine Connor from Lennar came into the home 2 months later to look at other repairs and stated that the stucco repair is not covered under warranty. I would need to buy matching paint, buy some stucco repair, and get my ladder 10 feet high so I can repair it myself or I can hire someone to repair the window of my brand new home. What a major disappointment. ... More

I would like you share my honest opinion here. We moved from other city and it was like 5 hours drive from there to here in Katy TX. I saw my house when I almost bought it. The1st big shock that I received by this house was the door of bathrooms that are NOT wheelchair accessible with a special need child it is so hard that no body can imagine. Kitchen pantry and closets are so small though we have plenty of rooms in the house lennar needs to find some better builders in this regard or people who make maps of the houses. If you want to buy from Lennar please check thoroughly everything.

My adjuster was a buddy of mine. He worked with lennar to get everything going. All this emails and online paperwork was to much. Lennar should give people options to get things done in person. Random people from lennar kept sending me emails. I didn’t know who to trust. I was given no option to get things signed in person. I had to read everything I was signing and had no one tell me what I was signing. Everything felt RUSHED. I disliked buying from lennar. I’m never buying from lennar again.

We recently purchased our dream home with Lesley N With Bridge Realty, and the entire process was smooth, professional, and stress-free! From the first showing to closing, Lesley N real estate agent went above and beyond to answer our questions, negotiate the best terms, and guide us through every step. The home itself is even better than we imagined e.g the open-concept layout, modern kitchen, or spacious backyard etc. The sellers were also wonderful to work with, and the neighborhood feels like a perfect fit for our family. A huge thank you to Lennar for making this such a positive experience. We highly recommend their services to anyone looking to buy a home! ... More