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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21535 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21535 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great experience in buying this Lennar house.

  • Yushan Z.
  • Verified HomeBuyer
  • April 23, 2025
  • Athens, AL

I bought my first Lennar house during its February production event. I got a very good promotion package. Quality is good, layout is super.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not hearing the customer. Lennar just wanting a sale.

  • Omar H.
  • Verified HomeBuyer
  • April 23, 2025
  • Katy, TX

From the beginning I said I did not wish to do things electronically but was forced into it. Then I was told after everything was done I being transfered to another mortgage company without any reason or notification. Bad communication on getting back to fix issues. This refrigerator is faulty it keeps beeping when I heard the beeps when looking at the house before buying I thought It was a security alarm on the house. I've been calling in about it but getting no one to get back with me on the issue then on left side of house there looks to be a problem with the bricks. I need the correct ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

The best home ever at Lennar.

  • Raul M.
  • Verified HomeBuyer
  • April 23, 2025
  • Menifee, CA

Rosalie was the first person to help me to choose my home. She was the Best ever. SHAWN help me with all paperwork to accomplish the Mission . Gorge helping me to move and make sure everything was good in the home. Thanks to all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This has been a nightmare of an experience

  • Jessica D.
  • Verified HomeBuyer
  • April 23, 2025
  • Parrish, FL

If I can give zero stars I would. This is the first time buying a house and I’ll never buy a house with lennar again.

Lennar responded:
Good morning Jessica, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Very easy purchase. very good experience with the walk through

  • Thomas W.
  • Verified HomeBuyer
  • April 22, 2025
  • Corpus Christi, TX

After moving in is when we experienced problems. i.e. doors that didn't shut properly, tiles in the master bath came loose and were mushy, the dishwasher didn't work when we tried it the first time, had to replace the garbage disposal, and the grout work was sloppy.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Impressed with commitment to customer satisfaction

  • James R.
  • Verified HomeBuyer
  • April 22, 2025
  • Palm Bay, FL

I'm thrilled to share my honest review, having had the pleasure of owning multiple new homes throughout my life. Lennar, as a production builder, has truly impressed me with their commitment to addressing issues and demonstrating respect for their customers' concerns. While just about no home is perfect, I can confidently say that our home is exceptionally well-built. Lennar's responsiveness to warranty requests has been outstanding, leaving me with a sense of confidence and trust in their dedication to customer satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Price vs Quality

  • Mason G.
  • Verified HomeBuyer
  • April 22, 2025
  • League City, TX

The quality of these homes are horrendous considering how much they cost. The materials used are horribly cheap and the finish carpentry is ugly. The attention to detail is nonexistent.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 2

Samantha

  • Eduardo D.
  • Verified HomeBuyer
  • April 22, 2025
  • Palm Bay, FL

Samantha is amazing a true asset to Lennar

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 3

Fast Service

  • Tommy R.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

Thank you for a fast and easy transaction of the new home purchase. Great service to complete any concerns we had after taking possession.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

dussappointing

  • Carol M.
  • Verified HomeBuyer
  • April 22, 2025
  • Palm Bay, FL

I can't rave. I am not really happy.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Poor customer experience

  • Morgan Y.
  • Verified HomeBuyer
  • April 22, 2025
  • Mesquite, TX

The home buying experience felt extremely rushed and disorganized. During my final walkthrough, key components of the home were still incomplete—including the absence of both a sink and a dishwasher—as well as several other unresolved issues. Despite these concerns, the closing proceeded, and I ultimately took possession of a home that was far from move-in ready. After closing, I discovered multiple damaged cabinets throughout the home. Additionally, I had been told that blinds would be included as part of the home package, yet these were never provided. I attempted to address these issues ...

Lennar responded:
Good morning Morgan and thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

allmost cost us our insurance carrier

  • Jedediah P.
  • Verified HomeBuyer
  • April 22, 2025
  • Nampa, ID

For the most part it was OK and easy to follow, they need to be more on the spot with communication. the one bad thing that happened is that one of the people in the finance department took it upon herself to contact my insurance broker and change the day the home owners insurance would go active. She did this a total of 7 times during the process. despite being told on the phone and through email that she was NOT to contact and request changes to the brokers directly. My insurance company was so fed up with her crap that they were getting ready to tell us that "they would no longer be ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Buying experience

  • Adeeb M.
  • Verified HomeBuyer
  • April 22, 2025
  • Rosenberg, TX

It was wonderful experience purchasing the house. The team of Lennar was helpful and guided us all the way. The only complaint I have is the quality of workmanship and materials is not up to standard.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 4

Great and Friendly Company !!!

  • Sandra L.
  • Verified HomeBuyer
  • April 22, 2025
  • Rosenberg, TX

Amazing job from Lennar All time worried ,help me , understand me , In the process is many things but we do easy. Thanks for all your Patience !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good deal, very serious Company

  • Jose G.
  • Verified HomeBuyer
  • April 22, 2025
  • Kissimmee, FL

This was our first time buying a new home and it was first time directly from the builder. Everything was as agreed, we didn't find hidden fees or situations indicating that the company wanted to take advantage of us. Very serious team: Abigail Coloso, Loany, Renata, Kristy Koen, and many others that i met during construction and closing process. Since we live in Texas and the home is in Florida, i was anticipating many potential issues, however, just minimum or none. I would buy again from Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Smooth and seamless

  • Armando V.
  • Verified HomeBuyer
  • April 22, 2025
  • Sahuarita, AZ

My family and are so happy and thankful for our buying process with Lennar. From Laarni, to Andre, and Daniela, we have had great communication, response, and care. Our house is built perfectly for our family and needs. We couldn’t have asked for a better product and experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

McCormick Village team - AMAZING

  • Ernest B.
  • Verified HomeBuyer
  • April 22, 2025
  • Port Orchard, WA

Eugene was an incredible sales person who listened to our situation and guided us to a solution that enabled to buy our amazing new home. The entire sales experience was one of open collaboration on trust with a shared goal of getting us settled into the home. Out of 5 stars, I rate Eugene and the folks that assisted (particularly Christopher on the mortgage front) as 10 stars. Hard to say enough kind and truthful things about the relationships built in our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Rajesh B.
  • Verified HomeBuyer
  • April 22, 2025
  • Loxahatchee, FL

Lennar's Mortgage Officer (Leigh M.) and New Home Consutant (Anaie) were outstanding in guiding me through the home purchasing process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible buying experience

  • Henry I.
  • Verified HomeBuyer
  • April 22, 2025
  • Chula Vista, CA

Bad buying experience which cost me 13k in incentives due to poor communication

Lennar responded:
Good afternoon Henry, thank you for letting us know about your experience. We are sorry to hear it was a bad buying experience. If you would like to share additional details, please feel free to email us at CorporateCustomerCare@Lennar.com referencing this review.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

No communication after closing

  • Peter C.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

I would love for someone to contact me

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Rate

  • Ali F.
  • Verified HomeBuyer
  • April 22, 2025
  • Orlando, FL

Lennar did a good job and the various staff coordinated well with the buyer.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst experience of my life.

  • Robert F.
  • Verified HomeBuyer
  • April 22, 2025
  • Loxahatchee, FL

We have purchased many brand new built homes. We found very little pride in the workmanship of this house. Cheap fixtures, what little there were. My last home was half the cost of this one and had much better workmanship and quality of product. It was worse than pulling teeth getting our punch list resolved. The construction manager and supervisor did their very best to get issues resolved. They bent over backwards. to make sure we were satisfied. The problem had to be above their pay grade. We have had to spend a lot of money to replace, repair or obtain items to make this property the ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

I don’t give out high ratings - I tried to find something I tried

  • Nicholas N.
  • Verified HomeBuyer
  • April 22, 2025
  • Franklin, IN

Lennar treated us so well during the process of our home purchase. I genuinely was impressed and I come from a Real Estate Development background. Their project managers are top tier. The quality of materials used was high quality and I’ve gotta say I’d recommend them to anyone. Veteran- purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar 55+ community, a place to belong

  • David B.
  • Verified HomeBuyer
  • April 22, 2025
  • El Dorado Hills, CA

Compare to other Lennar home, Heritage has the best looking homes. 55+ community is excellent. The buying process was a bit shaky… we had 6 different people involved and had very idea who they were. We were sent a bunch of docusigns from people I never heard of. Lennar was price and discounts was great.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

NICE HOMES GOOD EXPERIENCE OVERALL

  • Kevin S.
  • Verified HomeBuyer
  • April 22, 2025
  • Surprise, AZ

NICE HOMES GOOD EXPERIENCE OVERALL

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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