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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Osprey Purchase

  • Paul B.
  • Verified HomeBuyer
  • March 24, 2025
  • Summerville, SC

We love the floor plan. Was disappointed in 2 x 4 vs 2 x 6 studs. The build should have more insulation included. No major issues at this 3 months in. Closing was seamless. We hope to live here for many years.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very overwhelming and didn’t get much help with my Loan Officer for a new homebuyer

  • Debra S.
  • Verified HomeBuyer
  • March 24, 2025
  • North Fort Myers, FL

I was told and so was several other people that the mulch is included with the HOA and from what I’m reading from all of them is that that is not true!! that needs to be fixed… for a first time homebuyer as I had questions and reached out to Lynn and so forth in regards to certain things then yeah I didn’t get a call back!!

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

The Right Home for Our Family

  • Andrea R.
  • Verified HomeBuyer
  • March 24, 2025
  • Carver, MN

I had an absolutely amazing experience with Lennar from start to finish. From the very first point of contact, their team was professional, responsive, and genuinely invested in helping our family find the perfect home. Every step of the process was smooth and stress-free, thanks to their clear communication and attention to detail. The quality of the home exceeded our expectations, and it’s clear that Lennar takes pride in their craftsmanship. We always felt like we were in good hands, and any questions we had along the way were answered quickly and thoroughly. Closing was efficient ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Superb

  • Sunita J.
  • Verified HomeBuyer
  • March 24, 2025
  • Jefferson, GA

On time response.. cooperative

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

It just seems that you will do anything to get out of fixing things that nshpould have been fixed before closing!

  • Michael D.
  • Verified HomeBuyer
  • March 23, 2025
  • Dunnellon, FL

Get it in writing because once the paper are signed you are TUFF LUCK!

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

We love our Lennar Home!

  • Omer S.
  • Verified HomeBuyer
  • March 23, 2025
  • Erie, CO

Purchasing our home through Lennar was truly an amazing experience from start to finish! Working with Luke made the entire process efficient, seamless, and stress-free. Luke’s transparency, professionalism, attention to detail, and dedication to ensuring we were comfortable and informed every step of the way made all the difference. The entire Lennar team was wonderful to work with and followed through on all deliverables. They were always prompt, responsive, and genuinely cared about making our home-buying journey a positive one. We are absolutely thrilled with our new home! The ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad

  • Myungkyu L.
  • Verified HomeBuyer
  • March 23, 2025
  • San Diego, CA

Within 3 months of moving in, these were the issues with my home: 1. Broken heater due to faulty part 2. 3rd floor bathroom clogged 3. Broken water heater 4. Unfinished door handle for bathroom 5. Leaking kitchen sink 6. Gaps in stair wood 7. Unfinished/imperfections in painting 8. Big scratch on owners suite bathroom countertop Very disappointing.

Lennar responded:
Good morning Myungkyu, Thank you for taking the time to share your feedback. We’re truly sorry to hear you have had these issues with your home, and are feeling disappointed. We hope that we have efficiently offered a resolution to your warranty requests. Please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If you feel you need to escalate a warranty issue, please send an email to CorporateCustomerCare@Lennar.com with details of your concern. - Sincerely, Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Chris

  • Dinh L.
  • Verified HomeBuyer
  • March 23, 2025
  • Loxahatchee, FL

I am so impressed by Chris and his work. He was attentive, personable, and all around great guy.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Fast purchase process without so much inconvenience

  • Melany L.
  • Verified HomeBuyer
  • March 23, 2025
  • Mesquite, TX

For the payments they were very agile through the lennar platform and after the payments the leftover funds are returned immediately

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best

  • Catria A.
  • Verified HomeBuyer
  • March 22, 2025
  • Wilmer, TX

All good and nothing but the best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The best home buying experience yet!!

  • Michelle O.
  • Verified HomeBuyer
  • March 21, 2025
  • Irvine, CA

The entire Lennar team made the home buying process simple and stress free! From the initial sales rep, to the loan officers / underwriters, and post sale team, it’s been an excellent experience. Everyone has been super responsive, helpful, and kind. Highly recommend Lennar Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new Lennar home

  • Angel D.
  • Verified HomeBuyer
  • March 20, 2025
  • Tracy, CA

The moment we stepped into our new Lennar home we knew this one was the right home for our family. The location is in a community out in the country with easy access to the freeway. The view of the mountains is beautiful. Thank you Lennar for making the buying process so easy and affordable. Life is good..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant Grove

  • Jack H.
  • Verified HomeBuyer
  • March 20, 2025
  • Westmoreland, TN

Responses are very fast. Need a better Sheetrock warranty as shifting between winter and summer causes nail pops and cracks.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Poor Customer Service

  • Chioma H.
  • Verified HomeBuyer
  • March 20, 2025
  • Converse, TX

This was my first and likely last experience with Lennar. Our sales agent (Christian) was only looking to make a quick sale and I unfortunately did not realize this until it was too late. He became unresponsive to concerns after we signed our initial contract. The Lennar concierge (Del) was not professional and bother line rude. It took longer than necessary to have our concerns addressed after our inspection and walk through. This was purchased as a rental property and we had planned to buy another property but have since changed our minds given the experience. The only positives in this ...

Lennar responded:
Good afternoon Chioma, thank you for sharing your experience with us. We are sorry to hear that we failed to meet your expectations during your Homebuying journey. We're happy to hear that you had a positive experience with Lennar Mortgage and the Customer Care Representative. Thank you for your kind words! We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Okay but a lot of trash left in yard

  • Tori L.
  • Verified HomeBuyer
  • March 20, 2025
  • Garner, NC

Overall quality is OK - biggest complaint is the sheer amount of trash left over from the builders. Rusty metal pins, screws/nails, shingles, concrete pour-over from the patio in the grass. Nightmare for anyone with kids or pets!!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very professional. Covered all we needed to cover

  • Jeffrey Z.
  • Verified HomeBuyer
  • March 20, 2025
  • Clermont, FL

We love the community and Clermont.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home that meets the needs of our multi-gen family

  • David H.
  • Verified HomeBuyer
  • March 20, 2025
  • Daytona Beach, FL

Beautiful home that meets the needs of our multi-gen family. Great locations and planned community

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Homeowner

  • Jarrell B.
  • Verified HomeBuyer
  • March 20, 2025
  • Kerrville, TX

Lennar is an untrustworthy home builder. Communication is poor, response time is slow or nonexistent. Promises are made and not kept. I would not recommend them.

Lennar responded:
Good afternoon Jarrell. We appreciate you sharing your experience with us. We are sorry to hear that you feel communication was poor and response time is slow or nonexistent. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Sycamore Canyon - Lennar Experience

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2025
  • Vail, AZ

Overall, the experience was good. However, after the home walk through was done, it was never explained to me how to submit requests for warranty. I had to google it up myself. I reached out to the Sr Construction manager (POC for the walk through) at least 2-3x and I noticed that he read my message but it was just ignored and I never received a response. If he wasn’t the POC, at least he could have directed me to the right person. Also, when we initially made an offer, the sales POC told me that I need to make the initial deposit in less than 48 hrs and gave me an ultimatum around 1230 ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Pleasure doing business with this company.

  • Pedro D.
  • Verified HomeBuyer
  • March 19, 2025
  • Kissimmee, FL

This has been a seamless process compared to other homes we previously purchased. Their staff was knowledgeable, friendly and helpful every step of the way. Happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not Great

  • Kim S.
  • Verified HomeBuyer
  • March 19, 2025
  • Roseville, CA

Overall, the quality of this new Lennar home is at best average. First off they tell you when you have your walk-through that all the issues will be taken care of that is not so at the final walk-through we were told we have to wait for the repairs for our 90 day check up, which is absolutely not acceptable. The functionality of some of the features is not good. Why does one house need two or three sliding glass doors back to back. Also now we understand why they don’t let you into the clubhouse prior to closing escrow. Not quite the community we were looking for and expecting… The gates in ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great builder

  • Maria G.
  • Verified HomeBuyer
  • March 19, 2025
  • Zephyrhills, FL

I had a great experience buying from this builder and I am very pleased with all the process that was very smooth and quick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall great experience so far.

  • Abraham R.
  • Verified HomeBuyer
  • March 19, 2025
  • Saint Hedwig, TX

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Best buying experience

  • Sanjay B.
  • Verified HomeBuyer
  • March 19, 2025
  • Punta Gorda, FL

On site sales - Ben - consistently followed up to win the business. Lennar offers a complete package, soup to nuts, of home buying. Highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

You get what you pay for

  • Jonathan A.
  • Verified HomeBuyer
  • March 19, 2025
  • New Braunfels, TX

My experience was very average

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

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