Lennar Reviews

Closing process was poorly managed, unprofessional.

None of the property have flat land nothing was don’t from a landscaping perspective. All of our properties have bumps and uneven land making it extremely difficult or impossible to use a tractor or lawnmower to cut grass. Extremely disappointing. I will be going door to door talking with my neighbors and petition for this to be corrected by Lennar.

I've already filled out this survey 3 times. Long story short, house good, lender bad. Have fun.

Beware of continued delays and closing issues. Make sure to double and triple check all fine details before and ON closing final walk-throughs. Non-chalant attitude and attitude of ingratitude.

It’s obvious that the sales teams don’t care about you as a person. It appears the sale is their main goal. We heard phrases when asking questions about the home that didn’t seem right “oh I thought you wanted to buy a home. We have many people interested.” Or “yes I’ll take care of that” after the 3rd email and still needing to send more emails and a phone call just to find out how you’re getting your move in key. The construction manager was Lennar’s savings grace. He was a pleasure to work with.

Horrible experience by my brand new home with Lennar I do not recommend this builder I have the following issues and have never been resolved: 1. Significant deviation between what was delivered and the model I toured. 2. Unable to get cold water because they failed to dig the water piping. 3. I received old appliances probably because the nicer ones were not available anymore. 4. The kitchen is supposed to have a trash compactor Lennar did not install one nor did they want to install one. 5. Electrical plugs/outlets were different than the ones in the model home. 6. Different doors were installed versus the ones we saw in the model home. ... More

Sales and closing process was not pleasant

Lennar financing doesn’t know how to treat its customers. Several of my neighbors had the same experience of the company not paying attention to detail. Several times I had to send multiple copies off financial records, contacts not having updated information, closing work tickets without fixing issues, and having to continually show job validation records to name just a few. They treated me and the other veterans like we were 2nd class citizens. Buyer beware!!!

Poor workmanship and cheap materials. Lack of attention to detail and a lot of corner cutting. We do not recommend using the in-house mortgage company, Lennar Mortgage / Eagle Mortgage. And pay attention during your walk through. Take your time. We have paint splattered on the floors, paint is missing in corners of ceilings, on windowsills, etc. and the paint is so cheap it literally flakes off the ceiling and walls. Nail pops are everywhere, cupboard doors don’t close properly, electrical outlets are not secured. Light fixtures are not properly secured. Doors are sticking. Be prepared fir an enormous amount of debris to make its way to the surface in your yard. We’re talking nails, broken pottery, tools, etc. - you name it. Yards are not graded and leveled. We have also found where the tub and surround have scratches and were painted over. The stove has scratches and slight dents that we didn’t notice at first. Paint and caulk were splattered on towel bars, countertops and the sides of toilets. We’re kicking ourselves for not noticing more. ... More

Experience was not the best almost walked away.

I was lied to about cable being included. Nobody informed me of registering the house. I feel like anytime I had a concern I was treated as if I were a nuisance.

Very bad experience. Worst experience in the purchase of a brand new home ever. If we had known ahead of time we would have passed. Last minute changes that cost us a fortune.

We move-in in December 2019, up until now various problems throughout the home has not been addressed.

My experience with my previous home builder was very good. I came here expect ing same or better, but they just dont seem to care once the sale is made.

I advised the builder that a cracked window was found. . And nothing has been done about it

Maddie did not communicate throughout the home buying experience. I am an out of state buyer and having somebody in that position was critical to the success of my buying and closing. I requested multiple times to notify me when the sod would be installed, she didn't, and then Lennar would not honor the warranty. I will be posting truthfully negative public comments. Lennar will have one more opportunity to reimburse me for the sod or I will post the comments and then take them to small claims. I will win.

Whole home buying experience was not good still waiting on supervisor to call me back.

Alex G. was the Lennar agent we worked with to purchase our home. The experience was not good at all. It started out well as we believed every word he said when he answered our questions. Little did we know, he wasn’t providing the correct information. I don’t think he did this for nefarious purposes. I think he just did it because he wanted to provide an answer and didn’t want to say “I don’t know”. We’d have appreciated him so much more had he just said “I don’t know” instead of feeding us a line of crap that we’d then find out later on wasn’t true as we’re going through the buying process. The Lennar Loan Officer though, Devin W., was top notch. It seemed like he was doing everyone’s jobs, including Alex G.’s. He was constantly on the phone and always trying to get the right answer. He kept us in the loop at all times and was trying to make sure we understood what was happening and why. 5/5 stars for the loan officer. The buying experience overall from Lennar was 1/5 stars. Mainly because of the Lennar Agent. ... More

When we applied we didn’t know what we were going to be living. Lennar Mortgage is the WORST! They make you think you can get a home and a few days before your closing date they will find something to not approve your or request things they were supposed to have from the beginning.They lack communication skills and their process is horrible because they don’t follow guidelines. They make you lose time. We closed on a home because we used another lender but since the beginning Lennar knew we didn’t qualify with them (they have a lot of requirements) If we didn’t have urgency we would have gone to a different lender and property, but we were on Airbnbs and spending a lot of money so we had to move fast because we came from another State. I wouldn’t recommend anyone to buy from Lennar. They also lie about many things. Be aware! ... More

My buyer experience was something to be desired. I have purchased several homes from Lennar without any significant problems. They were not prepared to provide service from financing, closing and move in. If you. Had a question regarding anything, there was either no response or you had to go through numerous people. The did not know the correct post office to establish mail delivery. We were very disappointed. No one was in charge of this new community. This was not a good experience.

This is my second Lennar house, our experience with our 1st house in CO was outstanding, 2nd in TX is not good, very poor work Manship, QC extremely poor, baseboard is, in some places 1/4" off floor, just filled with a massive amount of caulk looks terrible, millwork is all dented, door frames cut way to short & filled in where frame meets door with a massive amount of caulk, door hinges painted white, paint already coming off

It’s kind of a long story but they basically stole money from me. They have been completely dishonest. Lied and kept giving me the run around. I am currently in the process of filing an official complaint with the Texas real estate commission. This is my second lennar home. My first home I purchased in Jarrell Texas was a very positive experience. The San Antonio location needs a serious overhaul. All of the reviews are negative and it’s always about them basically stealing money from people. I may look into trying to contact all the negative reviews and try and start a small class action lawsuit. ... More

Lennar mortgage was one of the worst experiences ever. My family was lied to and told so much incorrect information. We were told we had to pay 60k in taxes that we actually didn't even have to pay. We ended up using NFM lending and had a much better experience.

Sales person violated federal by refusing handicap accommodations. Larry Seiple was tremendous to work with during mortgage process. He is sole reason I did move forward with charges against Lennar. The construction managers have been responsive to issues with construction defects.Lennar does not use high quality materials. The HOA is not at all responsive

We had our closing March 10. We drove from Colorado to Texas into a winter vortex with 2 labradors, 2 cats, two cars and a trailer. Got stranded in the blizzard. Our trailer got stuck at a hotel with no rooms. So we slept in the car freezing all night till we could get towed in the morning. We get to Frisco Tx on March 9 stay in a hotel. (Remember we have to get 2 cats and two dogs (one’s a tripod) in the hotels for the past few nights driving. Always have to take an elevator.) Now Lennar only does virtual closing and we have to be out of hotel by 11am. They want the closing at 10am. 10am they could not get their end to work… over an hour trying and now we have to be out of hotel. Now we have to try to find Wifi somewhere to finish the closing. As we leave one of our cats escapes. We try forever to get her back but finally do. McDonald’s and Starbucks nearby have no space for the trailer to park. So we have to keep driving around till we found a place with WiFi and a spot to park trailer. In this city that was a nightmare to find. But we finally find a place get and start to close on the house. During the closing she did say March 11 was marked in some areas. I said it has March 10 then for some reason they changed to March 11 but talked to (won’t mention her name here) and said we needed it back to March 10, so they changed it back. And it was changed since we were online with someone for closing on the 10th with an appointment for the 10th!!! So she changed the few areas that still said 11th. We paid cash for the house. We were set; so we headed to the office to get our keys. We are tired, stressed and just ready for this nightmare to end and get into our home. At the office we are told we can’t get our keys…try again tomorrow. What?? You have our money..we just closed …they said at closing we can go pick up our keys….why?? They say….You are scheduled for the 11th to receive your keys. Come back tomorrow. Just thinking of going through another hotel stay with our pets..almost losing one, carrying the tripod Labrador into the hotel again. I lost it. I was calling everyone. We were out in the car for 5 hours with our two cats and two labs in the heat in front of the office begging for our keys!! We had closing papers, confirmation they had our money..house completely paid for and we could not get our keys!!! Finally after all day waiting in our car in front of the office..sweating..dogs panting …we got our keys. What an awful company to buy from!! We were warned not to buy from Lennar but did not listen. Lesson learned. Listen to your friends and family when they say something is bad!! ... More