Lennar Reviews

The only good part of of this process was from the loan and title personally our home concierge Jose terrible terrible terrible all you guys did was take advantage of a young military family thinking we were stupid cause our age and cause we were officially here in San Antonio yet as well as his boss who called and blamed us for the problems we had in our home because we hired a third party inspector and her word i quote “ Lennar is a faster moving company then anyone else so with you hire a third party inspector it pro longs if and cause the issues you are having” basically because they rushed the work of the home and we were holding them accountable it was our fault as well as having our family and realtors in the home with a whole gas leak. Never again will we do business with your company nor will i recommend lennar to any military or civilian. ... More

Would absolutely not recommend. Cut corners at every possible turn. The material used was as cheap as possible and absolutely 0 attention to detail, to the point they messed up the install of several appliances and little things like the electrical outlets aren't even flush with the wall. The buying process was no better and should have served as my first warning. Once I paid my deposit, my realtor and myself recieved absolutely no communication from the representative. I also went with them for the loan due to promotional interest rate and there were numerous issues even in this process. Not communicating issues or items that needed to be resolved, repeatedly asking for information already sent, and I had to most documents several times due to repeated mistakes which delayed the process further. The only good thing about Lennar, is that the customer care rep to get issues fixed is great. She is working with me to address as many reasonably fixable issues as she can. Overall, if you're looking to buy a house don't buy new as it seems a lot of companies are taking huge advantage of the current housing situation. If you are deadset on buying new, don't buy from Lennar, what you get for what you will pay is bad even in this market. ... More

I’m not happy with lennar’s policies. First they show me different color when house get ready then it’s color was totally different which I doesn’t like. Their designs I doesn’t like. Inside of the house is also very basic. And house construction material is very cheap. And my real estate agent is super rude, very unprofessional and very short tempered. I definitely will NOT RECOMMEND my real estate agent to anyone. Lennar people making fool to their clients specially first home buyers. Overall next time I will pay 5k-7k or 10k give extra but will choose good company, which making houses with good quality material and inside and out side good design and I will choose that company which not do fraud with client and not make fool to people first show different color and on final touch gave different color. And ONCE AGAINT I AM NOT HAPPY WITH MY REAL ESTATE AGENT. ... More

This is probably the last home I will purchase with Lennar. The entire experience was extremely frustrating, once the initial agreement was done with Lennar, I had a terrible time getting any response from the sales team or the finance team. They had six to seven weeks to close the loan that was done through Lennar finance, however I got CD an hour before the actual closing was scheduled. No response to any question whatsoever, they just refused to answer emails and phone calls. My agent and I escalated as well, the management is also just about as irresponsible and irresponsible. I am glad that harrowing buying experience is behind me. ... More

The whole Lennar experienced was a disgrace. Lennar did not communicate well with other Lennar employees which made my experience a bad one. From purchasing, workmanship, and responsiveness have greatly made me put this business at the bottom of my list, due to the fact they don't care about their customers, nor timelines to get things done. Highly do not recommend anyone ever buying from this company cause they are really just out to get your momey.

I have been in this building for a month and we have an electrical issues with the breaker since the beginning of the closing. They have already changed the breakers 2 times and it has not solved the issue there is still a problem. It hasn't been a month, we have a leak in the sprinkle system which caused us to have a large amount in the water bill. We also just had a problem in the floor lamination. This really frustrates me to the point where I have to fill up a different warranty claim for a different problem every single week.

I don’t feel it’s worth what I paid, after moving in.

The microwave was not installed for our inspector to check it. They installed it last minute and left 2 screws out and unaligned. They didn’t let us blue tape the house and A LOT of the issues we asked to be fixed just weren’t. The construction manager worked by himself to fix those and we had to come back the same day to approve it. Overall, the quality of the home is not good. The construction manager is extremely passive aggressive. During the choosing the exterior colors, the sales representative said the white siding was not available anymore and we had to go with the lien color. Well, guess which color they are using on the new houses? WHITE! Why did she lie to us? People: STAY AWAY FROM LENNAR! ... More

Do not buy with Lennar. The title team and construction manager is unorganized, push your issues to the side and never acknowledge or resolve issues.

Poor quality, constant issues, ghosted by Lennar when it comes to fixing issues. Everything is downplayed and not fixed. Horrible experience with every department in the process

The people from Lennar promised me if I close the house they fix all the problems in the house in one week I did the closing and then start my nightmare to this guy’s . Do your job.

Unfortunately, we had the worst service and now can’t get anyone to help communication by sales rep and managers was awful I am waiting still til today for Greg to call me who is hire up in sales it’s been death ear on top some one after paying homeowners insurance hippo cancelled insurance due to Lennar agent requested it very bad service all the way around had to live out of hotel with kids lost 2,500 was told I would get reimbursed and never did guy sold me a home he wanted and we had no choice than to loss more money

1. We expected Lennar would install top soil and follow SAWS guidelines when planting it, as Paul Canyon is served by SAWS. Instead, in less than 48 hours, our grass died although we watered it following SAWS rules. 2. Lennar sales representative sold us the house assuring us that the sod would be planted to the fence and later we found out that was not the case. She either misinformed us or plainly lied.

If I could go back I would have never bought a Lennar home. To start they act like they throw all these extras in when in reality all the homes come with them. When I walked through the home the first time there was a beer can on the kitchen counter (screams quality). You could fill up multiple pages with the amount of repairs they had to make initially. Of course now that I’ve closed I find things pretty often that were poorly done and now it’s too late for them to repair it. The carpet is coming up in a lot of the corners, especially the stairs. As well as every seam of the doors and stairs you can feel the ends of the nails. Every cabinet is uneven, they didn’t paint to the edge of the cabinets. There’s paint on the light fixtures. I went days without AC and a fridge because my power surged from whoever laid the power lines. They had to dig a giant hole in my yard to fix the problem so now I have a giant dirt patch but of course I’m already closed so they won’t replace the grass. I had 3 breakers trip that needed to be replaced. The parking is very limited, they obviously didn’t put much thought into how many people will be living there. They stained the staircase banister with two different colors so I had to redo it all. There’s paint on a few of the door knobs. I could go on and on. It’s disappointing, I paid full price for a house that is not even close to worth it. They’re mass produced, I thought I was getting a good deal but I was gullible. Some of the staff were friendly while others were just trying to make a sale. One of the sales reps irresponsibly posted a picture of my drivers license on another listing and it was online for weeks before I finally got it taken down. He said that he wasn’t good with technology and asked me to do it. Don’t trust their prices a week before closing they were selling the exact same townhouse for more than 30K less. ... More

We are two months in from when we closed and I still haven’t even received a call back from our loan officer with answers to questions I had from when we moved on! I can say the only decent experience and people were Ana and Sharon who also tried to help. Project managers were rude and things did not get done when they said they would, the financing department never returned calls and when they did they were dismissive and made you feel like you were a bother. There was no follow up or follow through, to the point I almost lost my home insurance because they had not received the payment made at closing and even that took a long time of me being the one coordinating things and following up because Lennar apparently couldn’t be bothered. I would never recommend this company and I will make sure if I ever have to buy a property it will not be with Lennar. ... More

Brand new home had a broken truss that had to be repaired. Was informed that the HVAC system had been installed on the wrong side of the house, which it still is. According to the construction foreman it won’t affect the system. Hope he’s right. Inferior lumber used throughout construction. Terrible drywall prep and painting throughout entire house. Dry paint in carpet, all over floors and door hardware. LED lights in ceiling are going bad. Trim work is sloppy. Have had to have windows replaced and now the outside panel on the sliding glass door has to be replaced. This has been a terrible experience with a terrible built home. The only good experience I’ve had is working with Jessica. She has been going above and beyond trying to help me get things repaired. She has been doing an amazing job. I will never recommend a Lennar home to anyone. I tell people if you want to see how a Lennar home is built, just watch Willy Wonka and the Chocolate Factory. Pay close attention to Charlie’s house. Bam! There you have it! Not sorry! ... More

The house is uneven, and the windows are off. These have been major issues from day one. We lived without electricity for almost three weeks.

Sales person difficult to get in touch with. Did not return calls. Warranty issues were identified as being completed but were not. I took possession of the home and there was paint everywhere-both inside on the tile and outside on the pavers. The counters were scratched AFTER I did the walkthrough. When asking questions or for help I at times just got no answer. Also, expected the same home as the model but many things were not included. There was no discussion or information about this. Too bad for you is the attitude. I would go elsewhere.

We are not first time home buyers and we did our due diligence to make sure we were pursuing the best possible purchase available to us, but Lennar made the experience so horrible that we will never purchase another property through them again. Our understanding is that the laws in Florida allow for unethical, shady business practices by builders, where the sales and mortgage teams essentially lie and overpromise to the buyer to quickly lock in the sale and then once the truth of the details are established there is no option to cancel the contract and get the escrow funds back. The manipulation and bait & switch tactics are strategic, calculated, and widespread throughout the company. Zero protection is offered to the buyers and in many cases the quality of work doesn't line up with the purchase price. From the time we signed the contract until today (50 days after closing) we have been dealing with constant issues, lack of communication or wrong information from various individuals, no accountability, increased costs that were not disclosed, and unresolved punch list items. It's incredible and shocking to us that Lennar continues to do business this way and they are allowed to get away with it seemingly unscathed. ... More

Some of the workorders were not done and we mover in and now it's a inconvenience for me to work around other people's schedule

I'm very sad with everything Lennar has to offer.

By far, one of the worst experiences I’ve had with purchasing the home. Was informed incorrectly on multiple things. Would not recommend.

The sales people don’t know how do the job warranty people worst

The day before closing I showed up for final inspection to be told the house was not ready and I should have been contacted by sales. No one could tell me when it would be ready. Then I was told I would definitely close by the 29th. I closed on the 20th, 3 weeks later. Delays happen but it is clear they knew there would be a delay long before they notified me, 24 hours before closing. Now that I have been moved in about a month I still can not receive mail because my mailbox is in the construction zone and the key has not yet been provided to usps. No updates as to when this will be corrected as the construction manager, Anthony, is non responsive to calls and texts. The construction team also left a mess of nails, fast food trash, and construction debri in my backyard. I have a work order in for a broken screen, no response after 3 weeks. ... More

This house was not ready for occupancy. Still dealing several issues. Lennar construction is the sloppiest workmanship we’ve ever encountered. We expected more for the money.