Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Home is basic,no laundry closet
- Anonymous
- Verified Homebuyer
- June 11, 2025
- Edgemoor, SC
I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Excellent customer experience
- Robert L.
- Verified Homebuyer
- June 11, 2025
- Mesa, AZ
We experienced excellent support and customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of transparency and trust
- Anonymous
- Verified Homebuyer
- June 11, 2025
- Dayton, MN
Lack of transparency and trust
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 5
Horrendous
- Equity S.
- Verified Homebuyer
- June 11, 2025
- Meridian, ID
Lennar is a horrible company to purchase a home from. Very poor quality. They cut corners wherever possible. Paint quality is horrible. Do not buy a Lennar home in Idaho
Lennar responded:
Good afternoon Equity, Thank you for your feedback, it’s never easy to hear we’ve fallen short, but it’s important. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you deserve. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Entire mortgage team
- Thomas N.
- Verified Homebuyer
- June 11, 2025
- Punta Gorda, FL
The entire process was easy especially doing it remotely. All questions were answered quickly and Will was very responsive at all times of the day. Great job all!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
A Peaceful Place to Call Home
- JoAnne G.
- Verified Homebuyer
- June 11, 2025
- Land O' Lakes, FL
This is my second Lennar purchase. The actual home buying experience was Rocki, and there was turnover in the personnel that I worked with that complicated the situation. Ultimately, we were able to resolve all of the hiccups and closed. The folks at Lennar Title were very pleasant and responsive. The Lennar mortgage team was more hit and miss. I did not feel that the homebuyer orientation covered everything that it should have, but I’m happily settling in. And generally pleased with the purchase.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Judy
- Judy A.
- Verified Homebuyer
- June 11, 2025
- Columbia, TN
Very happy with our Lennar home. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my new home!
- Kathleen M.
- Verified Homebuyer
- June 11, 2025
- Myrtle Beach, SC
Jeniffer in our office was excellent. Peter in mortgage was fabulous. Jonathan in construction was informative.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Buying a home with Lennar was a nightmare
- Luisa T.
- Verified Homebuyer
- June 11, 2025
- Yorba Linda, CA
My experience with Lennar was the worst I could have ever imagined. The Concierge person that I initially worked with never explained a process of a priority list which made us go into a contract on a house we were not 100% satisfied with, this house is on $3M+ price, corporate office was NO help, nobody cared about our concerns. I wrote emails to corporate hoping for some answers because the Concierge rep lied to us and corporate didn't care. Lennar doesn't care about its clients or their experience. Do Not buy from Lennar.
Lennar responded:
Thank you Luisa for taking the time to share your review. We understand your homebuying journey came with challenges, and we’re sorry for any difficulties you faced along the way.
If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Finish what you start
- William F.
- Verified Homebuyer
- June 11, 2025
- Huntley, IL
Lennar as an organization appears to be unorganized. There are too many problems experienced to put here in a paragraph.
Lennar responded:
We appreciate you bringing this to our attention. If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
workmanship is poor frankly to the point of being cheap and inexperienced
- Anonymous
- Verified Homebuyer
- June 11, 2025
- San Tan Valley, AZ
It may be the area I am, but the interior of the home is extremely cheap and poor. several repairs immediately with little to no resolution because they workers don’t care. the backyard wall they built is not stable and has already been redone once because the bricks were not laid evenly, since they “fixed” it they either forgot or avoided cementing parts of the wall and every end cap except two. I regret buying lennar - and putting my life savings into buying my first home with them. It’s been almost 8 weeks and I still don’t want to move all my belongings in because of the issues. They ...
Lennar responded:
Thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
I expected better
- Eddie A.
- Verified Homebuyer
- June 11, 2025
- St Augustine, FL
My overall experience was great until we moved in. We found a couple of issues (a chipped tile and a couple of drywall issues) the superintendent came by took pictures and submitted a work order and that was the last time that we heard anything from Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 1
Home buying with Lennar
- Luis C.
- Verified Homebuyer
- June 11, 2025
- Pembroke Pines, FL
The house at Tuscan Springs is nice and comfortable. The home buying process was normal, professional and with attention to detail
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rushed experience poor quality…
- Anonymous
- Verified Homebuyer
- June 11, 2025
- Crosby, TX
This was my first home purchase, and I’m disappointed that it hasn’t been the exciting milestone I imagined. The contract and application process felt rushed and poorly explained, and the closing experience was overwhelming and rushed. Since moving in, I’ve noticed numerous issues that suggest the builder cut corners, and the overall quality of the home doesn’t reflect the high cost I paid. It feels like I’m overpaying for something that wasn’t built to last. While this is meant to be my starter home, I will never trust Lennar Builders again.
Lennar responded:
We appreciate you bringing this to our attention. We're sorry to hear that things didn’t go as expected, and we understand how frustrating that can be. If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review for our reference. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Perfect Community For Us
- Michael C.
- Verified Homebuyer
- June 11, 2025
- Westfield, IN
Osborne Trails is a community for 55 and older people, which is what we were looking for in a summer home. Lots of activities and nice facilities. My Lennar sales associate, RyanP was terrific. Very knowledgeable and responsive. Even on his days off.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Zo Tuang
- Samual T.
- Verified Homebuyer
- June 11, 2025
- Oklahoma City, OK
Good quality and good interest rate from builders
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AKIN
- AKIN D.
- Verified Homebuyer
- June 11, 2025
- Lake Worth, FL
I am really satisfied when I buy my new home from Lennar, homes trustfully and very carefully build every home. This is my second home. I am very happy to buy new home from Lennar Sales manager, Keibby and construction manager, Fernando they are both good men and women They help me out step-by-step for building new homes and give you the answers all the time. Thanks for them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great so far
- Michael D.
- Verified Homebuyer
- June 11, 2025
- Las Vegas, NV
Everything has been great. Love the home. Responsive to warranty issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It’s gonna get real
- Robert D.
- Verified Homebuyer
- June 11, 2025
- Goodyear, AZ
OK let’s be real for a moment. After 23 years military service I know people, their products, and the need for a great product. I had a 3rd party home inspector (my friend) look at this “new” build. This is his exact words - “I haven’t come across a new build this well built, I’m seriously impressed”. Then I had a slight issue with my front door and they treated it like a 4 alarm fire! I AM SO IMPRESSED! I have bought 8 homes in 26 years that’s a home every 3 years and NEVER have I come across such professionalism or care!! Lennar is hands down the ABSOLUTE BEST that I have ever done ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Irresponsive
- Anonymous
- Verified Homebuyer
- June 11, 2025
- Tracy, CA
Solar transfer was taken care after selling Solar to customers. Sunnova went belly up and Lennar did not ensure a smooth transfer of solar from Sunnova to GAF, a company which has bad communication and delayed response. Customers who bought Sunnova through Lennar are put to inconvenience and lennar did not take any responsibility even though it mandated customers to have Sunnova either liese or purchase. Customers did not get their solar active even till today, two months after closing the home.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar homes are well built!
- Gregory H.
- Verified Homebuyer
- June 10, 2025
- Surprise, AZ
This was the easiest, fastest home buying process I’ve ever had! Hunter and staff was easy to work with! Jeffrey has done a great job making any small corrections in our home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Service
- Thomas D.
- Verified Homebuyer
- June 10, 2025
- Converse, TX
Overall, service was great. The lender, salesman, and superintendent was very responsive. We did have issues getting keys. I also wish Lennar would install some basics into the house, even if I had to pay for it a bit more. For example a garage door opener or shower doors. The workmanship was not great, but was fixed for closing and I didn’t like the video walks.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar is good, not great.
- Anonymous
- Verified Homebuyer
- June 10, 2025
- Angier, NC
Good company that cuts corners to save costs, when they should focus on quality of life and family needs, as many people are willing to pay for better quality,
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Threw the house up quick, HOA responsiveness is horrible.
- Anonymous
- Verified Homebuyer
- June 10, 2025
- Palm Bay, FL
It's a home, it works. I've had great response from Marcus, and Sean has been helpful. Overpaid for this home coming from another new construction. Needs some work - throw in robe hangers but now hand towel/regular towel holders? USPS was a mess. HOA has not transferred from Lennar, so I can't get projects done. SLOW. Main focus is selling homes, once sold, you're in the backburner. Gutters - Lennar did full gutters for some gomes then just did front for these - $1,500. Lots of minor entire home "fixes", has been decent for the most part. 2 outlets on 1 wall in the garage - cheap. No closet ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Everyone was helpful
- Alejandro E.
- Verified Homebuyer
- June 10, 2025
- San Antonio, TX
I love my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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