Lennar Reviews

First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want the house. Lennar attempted to fix most of the issues but a lot of defects were still present at the time of closing. You always have the option to walk away before close but then you lose your deposit. Which is an advantage for Lennar. The sad part about the whole experience is that Lennar never admitted that there were any issues with the house. They left it up to me to find the issues. And of course, after the close, we found more issues. However, Lennar's customer service was fairly prompt in fixing most of the new issues. It appears that Lennar hired low-cost workers with very few skills to build their houses. But I have no proof of that. At this point, I would never buy another Lennar home and I would definitely not recommend Lennar to a friend. Lennar: Let me know if you want a copy of my home inspection. ... More

The only positive experience that we had was with our Lennar realtor, Brandon. That's the only good thing that I have to say about the whole experience.

Always is somebody else in the company to blame. The seller agent offer incentives and sign them on a contract and then is a corporate problem we can not fulfill them. The lender blame the seller agent then his boss go sick then the lender is on vacation. Then the warranty agent blames the builder the builder blame the workers then nobody answer the phone then is something else. If Learn something about Lennar is they always excuse themselves with somebody else. But when you work for the same company. Me as a costumer don’t care in which department you work. Never again

The model home we looked at was absolutely stunning. We were told that we would get the same quality as the model home. That was COMPLETELY 100% not the case. We purchased a brand new home that looked like it was a 20 year old remodel that someone let there brand new employee with no experience do. I will say Kyle the construction manager tried but there was little he was "allowed" to do to correct the issues. The project manager Aaron was extremely rude and arrogant to my husband when we expressed that the house was not 100% and that we didn't feel like we should close on it. We were essentially bullied into closing. We love our home I just wish that we hadn't had to finish someone else job when we purchased a brand New home. If I had my time to do over I would have defiantly not bought from Lennar. I would have gone with a custom builder. ... More

Worst experience ever, will not buy house from Lanner FL any more.

Buying a home from Lennar has been a terrible experience. The quality of the home is not good and customer support from Lennar has been awful.

Our experience with Lennar is that outside of the construction managers, there is a substantial lack of follow through and integrity.

House was very dirty at the time of sale. Many items were not finished. Still lots of trash under the deck. Basement was left unbelievably dirty. People were mopping the floor with dirty mops in front of us during final walk through. Lennar tries to rush in the sale of the house, but don’t really care about the quality. Really bad experience to say the least.

We had problems before we even signed the contract. We should have taken that as a sign and not have went through with it. The communication and respect has to be most disappointing part. Buying a new house is supposed to be joyous moment and instead it was just met with people that didn’t care. From the sales person to the super I was beyond disappointed with the professionalism by Lennar. The day of closing will be a day I never forget and not in a good way. When you close on a house and don’t even receive the keys what’s the point. I can truly say that I’m ashamed to be a trade partner and have my company name associated with this disaster. Meeting new neighbors as only became a competition of who had the worst experience. For the record I respectfully lost that competition. I will give a huge shoutout to our customer care rep Kami as she has been the only one to genuinely care and try to make things right. I also know this review doesn’t mean anything and judging by the whole process we’ve had no one at Lennar will care. ... More

I had a terrible experience as a first time home buyer. Lennar proudly keeps saying they have very high quality standards which are no where near match with the output of these homes. I had multiple issues right from day 1 which includes (list continues) 1. Poor inspections 2. Construction team only cares about closing homes but not standard of quality 3. Attitude of customer care is not customer friendly. 4. Teams have multiple communication issues. 5. Sales team is has absolutely no clue on project deliverables when the timelines change. 6. Incomplete painting work 7. Loads of construction dust left around in cabinets etc 8. Construction manager who came for closing never followed up again with us to check if all the issues where addressed. 9. Lennar teams are never responsive and dont care about customer satisfaction. I would strongly not recommended a buyer to Invest their time and money in this venture. ... More

Its not worth to buy. Lots of challenges and pains.

This review is a redo of the previous one. The system did not like that I said the truth about the transaction. All my words were decent, grammatically correct and in formal tone. No bad words were used. Lennar is not the best company to buy a house from. They are border line on breach of contract for the product that they give. Complaints are never satisfied.

Make sure before you close you have builders fix any issues don’t sign and let them promise that it will be fixed

Lennar is no longer the company that use to be. The quality of their new homes is truly sad to see. My issue can be summarized in one sentence: Brand new home with a huge leak on the roof! Took MONTHS for them to resolve the issues. All they care about is closing closing closing. Consider other options for a new home purchase.

I buying a Lennar home was a dream come true, until it became a nightmare. The quality of the materials use is more than poor, so is the workmanship. Tiles are uneven, frames are bad, house feels weak, carpet and floors are not set properly. House was never prepare or clean as promise, defective electrical appliances. Overall a very bad experience, that I wish I could get out off...

We are very disappointed. It’s already been a month after the closing and a lot of works still not done.

Probably the worst consumer buying experience in my life. I have bought many new homes, from many different builders and the lack of professionalism I experienced from this home builder goes beyond description. I'm so over my Lennar home purchase fiascos that I'm just done even mentioning it anymore. I will never.... ever.... ever.... spend my hard earned money on another Lennar Home nor will I ever recommend them to anyone I know or who inquires about my experience with this builder..

From the time we walked into the sales at the model home, our bad experience started. There was nobody there to answer your questions, you have to schedule an appointment to see a sales agent We felt like we have to beg just to schedule an appointment. He took us to a lot and we were impressed with the view the lot has to offer and which made us buy the property. But he did not inform us that a block wall was going to be built and will block the view he was highlighting about this lot. Lennar mortgage offered $6000.00 towards the closing cost, but opt not to go with them. The mortgage officer would not respond to my calls and emails! The delay in construction is not Lennar's fault but their lack of empathy for the buyers is. Our concierge did not inform us of the change of dates of closing which were a lot, I would find this out from our bank! After finally moving in, the sloppiness of the work is all over the house, especially the paint job. There is a lot more to say but I think this is enough. ... More

I have been disappointed in the workmanship in my home as you can see I have not rated you, very highiy

A lot of things are not in good shape when closing home. Staff members push you to close a new home, with a lot of things are missing or unfinished. Home was finished with low quality.

I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.

My fourth home with Lennar but this one was the worst experience from home buying, Lennar financing, materials, workmanship and customer support. Will never go back to Lennar specially in Central Valley.

I did my walkthrough a week before my closing day May 25 nothing of the list to got fixed. Cabinets unfinished not install still waiting next appointment is July 18 hoping they can do the job. Garage door is bent, they fix the rails but the door still bent. Electric problems got fix July 5 Plumbler finally fix July 7. A “new washer” never work so I have to call the warranty since i move there without washer because still waiting for Frigidaire and work with their rapid company and no parts, anyway the machine suppose to work was include with the buy of the townhouse but when I ask if Lennar can change and give a new machine they say no I have to call the warranty company. The machine never work, Lennar provide me no functional machine but I have to resolve the problem . I wired the money 4 days prior the closing because was a requirement I did my part of the arrangement but Lennar wants to sell so fast that is not producing quality houses. When I make the decision to buy from Lennar was because my two brothers bought from Lennar 3 years ago and they have the best of Lennar and now a got the worst. I can keep mentioning things need to be fix but is waist of time with Lennar. ... More

Write everything on exception list, do not close if you aint satisfied. Lennar warranty is a mess. Construction managers are worse.

Lennar's customer service is absolutely horrible. The responsiveness to customer issues is non-existent and no one seems to care that the home you are moving in to could be your place of living for the next 20 years or so. They seem more concerned with getting you closed and signed, your money in their hands then they stop responding to you. Slight issues are lumped in with major shortfalls in the construction and their response is, "it could take up to 90 days to resolve your issues". Avoid this developer if at all possible, and if you do buy a home from them ensure you are able to stop by the construction site often enough to validate the work being done by their sub-contractors. My inspection was done by a Lennar provided inspector and the final walk-through consisted of the Lennar representative attempting to rush us through the house as she had "other homes to walk-through with other buyers". ... More