Lennar Reviews

I found Lennar to be excellent builder very easy to deal with. I am proud to say they are my Builder, and that I own a Lennar home.

The overall experience was good, but did not follow up after we moved in

Fist i would like to say i love my home and are very happy here. But the start of the buying was a bit rough. I understood i had the house with the first guy then another guy got involved and stopped everything which caused a problem with my cash transfer then ended up with a different girl finished the sale. But all ended well (did cost me a couple of thousand with a-bb and flight)

We purchased. I did not like the sales approach, similar to a car dealership. Unprofessional and pushy. Once we sat down and got to raw numbers everything just worked. Made sense sales men was a “salesman” I did not like that. Customer was not in mind. overall buying experience was fine. Numbers worked. Office, title was really helpful. Quality is great and response for the minimal Issues we have had which is to be expected in a newly built home has been phenomenal. I would say sales is the hardest hurdle but you do get a quality home with a supportive group. I would buy again just expect to feel like cheap car dealership dependent on you get. Community is really awesome! Amenities are too notch. I don’t have any issue with anything but the sales approach and real estate. Very happy a great schools! ... More

I thought the paper work was a nightmare to get done.

Lennar’s mortgage lender was absolutely terrible. Celebration walk thru was knowledgeable. Cosmetic defects were not fixed/ repaired that we requested.

Home is great had a small electrical issue which was very unsettling

Was not informed I had to buy and install towel holders . never bought a house with that not included. Also garage not finished off never had that issue as well. we have built 7 new homes in the last 10 years so I am aware of what other builders include. Price was very good for area.

The home is very nice and well built. The warranty team is excellent. Great value for price. But don’t fool yourself into thinking these are custom homes. They are for the most part builders grade and built for cost efficiency. It is obvious the few areas where the bottom line was considered more than the homeowners comfort and convenience. Don’t get me wrong, I love my home, but would have done a few things differently had more options been available.

We got a great value on our home. Mike was very low pressure which we appreciated.

After the initial experience with sales person we were very disappointed. Our sales person was the most difficult person to cheat response back from. Mortage , Scott, was awesome. He helped more than sales person. The home inspection and walk through a were acceptable.

The buying experience and workmanship wasn’t so great however, Victor has been there every step of the way when responding to issues. He’s very professional, knowledgeable, and listens to what you are saying. Great communicator and fantastic to work with.

The agent that sold me the home was great. Every one involved was great. The issues I have had with the house are things like no towel racks in bathrooms, no faucet out back, no knobs or pulls on cabinet drawers and doors, no doorbell and the yard is very uneven. I realize the sod is new but I had new sod in my last home but it was flat. I am 78 with walking issues and have has a couple falls just walking outside.

Our Lennar sales person Ashley was wonderful; without her we would not have purchased our house. The superintendent that provided the walk through was great. Every part of the process went well until we had to deal with Lennar Title. With Title we had little to no communication from anyone. Because of Title we closed escrow 4 days late, losing the only weekend we had to move and forcing us to rent storage and lose time from work. And the reason we “only” closed 4 days late was because Ashley went to bat for us and got our paperwork moved to the top of the pile. The whole situation was ridiculous! It was a shame because up until the close of escrow, the whole home buying process had been smooth and easy. After escrow closed and we moved in, we discovered some hidden design issues. To be clear, it appears the home was built per specs, but just FYI: these homes are built with interior wall studs at 19” on center, and the ceiling joists are 2x4s. You thought you’d be using your attic for storage? Think again! It’s not built sturdy enough for that. ... More

My first impression/house orientation was very bad, the house was not clean at all. After complaining, didn’t get extra chance before final orientation. The house was 90% satisfied in final orientation, still had issues which was resolved later. Paid home insurance myself, informed while signing the paperwork , get a promise for refund however they deduct $200 giving some excuses as mortgage money is shortened by $200. The address issue is the worst part, wrong address was submitted to USPS which was later on corrected however the correct address is still not updated ( complained multiple times) at many places like Peco and many banks. They are not able to find my correct address and i have to struggle to get the address corrected at each and every such institution. This is so frustrating and time consuming. They have provided a kitchen exhaust which supposed to throw the hot air and kitchen oil outside however that is not working even after complaint and my fire alarm triggered multiple times due to the alarm getting hot air from the kitchen. ... More

Overall buying experience was good when it came to the lending and sales departments. The house had several issues that were not identified during the final walk through because they could not be used at that time. The internet cable was not connected and had to be fixed by the internet company. The Ring doorbell / keypad did not work and had to be replaced. The downstairs toilet did not function correctly. Overall this was not a move in ready house as advertised and I am disappointed with the overall experience.

Mortgage processing- mortgage officer and underwriter were not on the same page and didn’t respond in timely manner. I asked to put down 5% but they had my closing paperwork with 10% down payment. Closing was postponed and then i was super rushed. After closing was postponed, I told Lennar that i have to be out house i sold by certain date but they still scheduled my closing on the same date i had to be out of my previous home. I had to literally pack, close, and move on the same day.

The mortgage process is long and CUMBERSOME, Over bearing and exceeds info needed for a mtge. bad process.

Watch home inspection videos online, hire a professional and then go over every detail. New builds seem to have a lot of issues whether small or big.

All was very good except : The closing process was very disorganized they didn’t show up and many items were not completed. However after finally closing everything was rectified in a timely manner!!!

My biggest problem is with the shifting of closing costs to the buyer. As a real estate attorney in Illinois I am not used to everything being shifted to the buyer and so many "made up" costs like the builders' fee. Isn't the builders fee the price of the house?

Great style, layout, location, and overall value for the purchase price. Home buying experience was not so great. New home celebration was hours of QCing the contractor work and we found so many deficiencies which got corrected for the most part befote moving in. Mortgage process was not so great, either. We ended up leaving the buyer agent's contribution on the table due to lack of attention to detail by the loan officer.

We looked at two model homes and fell in love with the Sage. However, when we did our walk through on new home, things had changed. Exterior color scheme, window and door layout and kitchen counters were not the same. All along we believed were getting what we saw. Had several discussions about some of these things but in the end we were told we are a production builder not custom. Understood, but communication via the initial salesman was a bit sketchy. We will repaint the garage and front doors to match the model.(got green, wanted brown) Being a couple states away during construction, had my son in law take pictures of the framing phase. Found several split 2x4s that I had to have fixed, twice, on load bearing wall. Got some push back from aforementioned salesman but got them replaced before the next phase. Beyond that, we do love the home. Once the house closed and we did our final walk through our experience with project manager Eric was incredible. It was obvious he cared about our satisfaction. Actually sent workers back to repair some cosmetic flaws in a bathroom sink after we signed off. In the end my advice would be to stay on top of the details. ... More

The home buying process with Lennar is great and seamless. We chose to go with Lennar Mortgage and that made it even more smooth. If you are building with Lennar you need to be prepared, there is no grey area and VERY limited choices. The quality of material continually went down as we went through the process of picking a lot and building. We went from you have several choices of cabinet to you get white. Our pocket door is unusually small and the powder room sink isn't even big enough to hold soap for guests. These are the details, they have forgotten about. If someone gave thought to how a person lives in a house, this would be an amazing builder. Floor plan options, communication, resolution of issues are all A+ with Lennar. ... More

I am enjoying my Lennar home and community! I'm definitely pleased with my choice. The workmanship was good overall and you definitely get the bang for your buck. However, the sales office & communication needs improvement. I was given misinformation about my final figures, and my agent chose to make it right out of her commission. My sales agent was less responsive once I signed the contract, and there was definitely little communication within our new community about issues related to development. Delays in getting our mailbox as well as HOA matters. Overall I am pleased though, and I would recommend. ... More