
Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18743 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The worse home buying experience!!!
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- North Las Vegas, NV
The worse home buying experience of my entire life!!
Lennar responded:
Good afternoon, we appreciate you taking the time to share your experience, we are sorry to hear it has been the worst home-buying experience of your life. We hope that moving forward, we can change your sentiment to a more positive one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Never again buy a property with Lennar. First home, worst experience.
- Naveen Y.
- Verified HomeBuyer
- July 12, 2024
- Raleigh, NC
Signed our first home with lot of hopes, but we had a very bad experience with Lennar team (Sales, Mortgage). We had to close the home in APR, unfortunately my father in law was passed away during that time. We had to go to our home country for his final rituals. So we have requested for reschedule the “Final closing”. They have agreed and provided the new date. When we are at “Final closing” table, they have added 1 month penalty of 2800$ for the delay. We were shocked and surprised. Then we and our realtor called the Lennar team sales person and requested explanation of this penalty. ...
Lennar responded:
Thank you for taking the time to share your feedback. We are very sorry for your loss and the difficult time you went through. I have shared your feedback with upper management for their review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Lennar
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- Seguin, TX
The builders just do sloppy work on the inside and don’t take any pride in it
Lennar responded:
We appreciate you sharing your feedback and apologize for the frustrations you encountered. For any questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
DISAPPOINTED with Sales, Mortgage and Title
- Lucia G.
- Verified HomeBuyer
- July 12, 2024
- Henderson, NV
Disappointed is the nicest word I can use. Maryanne in sales couldn't answer any questions; Alex in mortgage started out fine but then wouldn't respond to voicemail or emails; Title called on a Sunday night and said we had to sign on Monday (because apparently we don't have jobs or lives). Courtney who did our walk was amazing. She was proactive, thorough, and professional. Paul who met with us about our warranty was also great; very knowledgeable and helpful.
Lennar responded:
Thank you, Lucia, for your feedback regarding your Homebuying experience. We understand you could be feeling disappointed, and we sincerely apologize for that impression. We take pride in providing excellent customer care, and we want to ensure you have all the support you need. We appreciate your kind words for Courtney and Paul. For any questions or warranty-related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized and addressed promptly. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Unresponsive
- Ann O.
- Verified HomeBuyer
- July 07, 2024
- Portage, IN
Multiple issues with no reply. Repeatedly lied about the house and the area. Most homes in my subdivision have serious issues and they are not being addressed
Lennar responded:
Good morning Ann,
Thank you for taking the time to share your feedback. We are sorry to hear that you have had multiple issues with no resolution. I have shared your comments with upper management for their review and assistance.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Reconsider your decision carefully
- Nguyen Dang N.
- Verified HomeBuyer
- July 05, 2024
- Dallas, TX
Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish ...
Lennar responded:
Good morning ...
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Do yourself a favor and purchase elsewhere . . .
- David R.
- Verified HomeBuyer
- July 05, 2024
- Punta Gorda, FL
while we like the floorplan, the location of the development, and the view we have from our back lanai, the poor quality of construction, Lennar's slow response to issues and general poor attitude toward customers leaves a great deal to be desired. We cant in good conscious recommend Lennar, and sadly would suggest those looking, look elsewhere
Lennar responded:
Good afternoon David,
Thank you for sharing your experience with us. We are sorry we have fallen short of your expectations. We understand how frustrating it can be to see your issues are not being resolved promptly. I will share your comments with upper management for their review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
The finance team is terrible
- Aaron R.
- Verified HomeBuyer
- July 05, 2024
- Forney, TX
The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Bad experience with overall lennar team
- Anonymous
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.
Lennar responded:
Good afternoon and thank you for sharing your experience with us. We apologize for the frustration that this could have caused. We hope that moving forward, we can offer you a good homeowner's experience. If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
bug issue inside and outside the house
- Yu W.
- Verified HomeBuyer
- June 06, 2024
- Ontario, CA
I had bug issue one month after moved in. There have been bugs in the bed daily, which is not a living situation and not able to compromise according to my tenant. It was identified as springtail came from mulch they put in the front yard. Although those area are covered by HOA, but as a matter of fact, those mulch were put in by the builder. Lennar should be responsible to fix this issue. I have contacted to field service rep and he refused to to anything to remedy the situation. I am very disappointed. I am in the process of purchasing another house in the same community. Now I am ...
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Poor craftsmanship, process was rushed and we felt deceived.
- Kassandre G.
- Verified HomeBuyer
- June 06, 2024
- Pooler, GA
We would never purchase a Lennar home after our experience. The process was rushed. At our walk throughs most items were not addressed. The overall craftsmanship of these homes is very poor and disappointing. We keep unveiling issues, and the contractors used for the warranty have all been low quality. Basically they are trying to put bandaids over everything rather than fixing the issue. Everything about this house is just sloppy.
Lennar responded:
Good afternoon Kassandre,
Thank you for taking the time to share your feedback with us. I apologize that we have not met your expectations and for any inconvenience, you may have experienced. I have notified upper management to review and assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Horrible Experience
- Ruby V.
- Verified HomeBuyer
- May 29, 2024
- Homeland, CA
What is suppose to be a great home buying experience has definately been extremely horrible, since the beginning from the loan to moving in. Problem after problem with a BRAND NEW home. Only person who has been a pleasure to work with has been Alex. He has been on top of EVERYTHING that has been wrong with my home. Just wow!! I don't know about recommending Lennar!!
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Very dissapointing. Would not recommend.
- Olivia F.
- Verified HomeBuyer
- May 24, 2024
- Rosenberg, TX
My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Would not recommend
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- Jarrell, TX
Horrible experience off the bat. Realtor lied about the property line. house wasn’t finished when it was supposed To be on our “final walkthrough”. I felt very rushed and pressured to sign paperwork. I will never buy a lennar home again.
Lennar responded:
Good ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Never again
- Anonymous
- Verified HomeBuyer
- May 14, 2024
- Summerville, SC
The "Lennar Experience" is an absolute joke. I knew what I was getting into with a cookie cutter new build but I was not expecting the process and employees to be the worst part of the whole experience. If I could do it again I would run away. Our CM, Tate, was an absolute disaster and was more worried telling me about some facebook group that complains about him then actually fixing problems we pointed out at 3 different walk throughs. The fact he still has a job shows Lennar has zero care about quality and just pumps them out. Since moving in a few months ago we have had over 10 different ...
Lennar responded:
Good afternoon,
Thank you for taking the time to share your experience. We sincerely apologize that your homebuilding process and experience fell short of your expectations. We appreciate you highlighting the positive experience you had with our warranty claims representative.
I will be sharing your comments with upper management in your division. We take all customer feedback seriously and use it to improve our processes and ensure a better experience for future homeowners. Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Not great buying experience
- Anonymous
- Verified HomeBuyer
- May 14, 2024
- Parker, CO
I have serious concern on price transparency and also the structure and material used . The garage does not have proper structure to park two cars. The stairs from the garage to the main floor is quite elongated. No washer and drawer are included in that package while this was known but when compared with other property seller near by there are better deal available. I don’t think I’m gonnna recommended Lennar to anyone.
Lennar responded:
Good morning,
Thank you for reaching out and sharing your review. We are sorry. you have some concerns about the property. To address these issues directly, we'd recommend contacting our dedicated Customer Care Team. They have in-depth knowledge of your property and can provide specific answers to your questions about your home. Please log in to your Lennar Account and submit a warranty/service request.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
never talked to same person
- John R.
- Verified HomeBuyer
- May 07, 2024
- Edgewater, FL
Very poor quality. They show you a model home, then drop the bomb on you, it don't come with this and that, bait and switch. Put cabinets in with NO knobs to open them with. Much much more.
Lennar responded:
Good afternoon John,
Thank you for sharing your feedback. We are very sorry to hear that your experience fell short of expectations. I have shared your comments with upper management for their review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Horrible experience
- Anonymous
- Verified HomeBuyer
- May 06, 2024
- Portland, TX
Horrible experience, would not recommend
Lennar responded:
We are sorry to hear you have had a horrible experience. If you would like to share details, please send an email to CorporateCustomerCare@lennar.com for us to follow up with you.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Every person was absolutely horrible from sales to Construction Pam, Scott, Carson chip
- Jesse f.
- Verified HomeBuyer
- April 24, 2024
- Summerville, SC
Only person that was phenomenal was the loan officer, Amy, her response to all questions and all concerns were answered promptly as far as construction and sales. Their attention and response was absolutely horrifying and I would never purchase a home from Leonard again, nor would I recommend anyone to my family or my s purchase from Lennar
Lennar responded:
Good afternoon Jesse, Thank you for taking the time to share your home-buying experience with us. We are sorry to hear that we did not meet your expectations. Your feedback is very valuable for us to improve our homebuyer's experience, I will forward it to the appropriate team.
Moving forward, If you were to have any warranty items to be resolved in the future, please submit a warranty/service request by logging in to your Lennar Account. This will ensure proper documentation and follow-up on our side.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Low quality and trustworthiness
- Anonymous
- Verified HomeBuyer
- April 19, 2024
- San Antonio, TX
I wouldn't buy from Lennar Aston Park. From the get go, they did not appear trust worthy. The mortgage officer started out by misleading about the loan requirements. The underwriting process was cumbersome, and I had to basically do the job of the underwriter by writing all my income, sources, and how they were spent in the last 3-6 months in an email. Apparently, sharing my bank statements and other relevant official document was not enough. Walkthrough personnel was not polite. After closing, it was a hassle to get the keys. You have to be there at exactly 11am. Not before, not after. ...
Lennar responded:
We thank you for your feedback and sincerely apologize that your experience with Lennar Aston Park fell short of expectations. I will share this feedback with their upper management to explore ways to improve our Home Buyers experience.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
very bad and horrible experience
- Anonymous
- Verified HomeBuyer
- April 19, 2024
- Saint Cloud, FL
My buying experience was very bad with Lennar, starting from salesperson to the entire sales team gave me hard time, poor communication while your home is getting built, they can lie about anything to just sell the home. I had a very good experience with Pulti homes, and they have excellent customer Servies, i will never ever buy a Lennar home again.
Lennar responded:
We thank you for your feedback and are truly sorry to hear that your buying experience was very bad. We sincerely apologize for the difficulties you faced with the salesperson, sales team, and communication throughout the construction phase. If you have any outstanding warranty items, please do not hesitate to submit your requests on Lennar.com
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Never came in contact with one, no clue who they are.
- Mark W.
- Verified HomeBuyer
- April 17, 2024
- Plant City, FL
Closing took over 10 hours, delayed 4 times while I waited in a U Haul. Nothing was fixed that was asked for. None well return phone calls. 2 months later we still can't get mail. Workers speed up and down the road plus trash keeps blowing in the yard. Can't reach HOA about rules.
Lennar responded:
Hi Mark, we are truly sorry for any inconveniences that you may have experienced during your closing. We always want our homeowners to have the best experience and this did not occur. Our division leaders will be made aware of this to help drive improvement. -Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Terrible
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Bulverde, TX
Customer service was awful and the home buying experience was terrible.
Lennar responded:
Thank you for your feedback and review. We apologize for this. -Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
I will never buy another lanar home in my life. This has been the worst home by experience ever
- Lionel M.
- Verified HomeBuyer
- April 10, 2024
- Kissimmee, FL
Aside from being bullied into purchasing a home that at the end of the day was built improperly. And I do not want. The walls are uneven. There's areas where the ceiling is lower on one side of a wall than the other. My glass door that should have been included in the house that I had to buy separately because they decided. They're no longer providing glass for the showers. And didn't even lower the price of the house because of it. I couldn't install it because I have to redo the entire shower wall because it's Bode. Meaning that it's not level. It's not even This has been an issue ...
Lennar responded:
Hi Lionel, we are truly saddened because of your dissatisfaction with your new home. Quality is something we strive for in every home that we build as well as all stages of the homebuying process. We are going to communicate your frustrations to the appropriate team to help drive improvement. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Poor quality build and extreme compromise in home privacy
- Anonymous
- Verified HomeBuyer
- April 04, 2024
- Bothell, WA
Never going with Lennar and would recommend others to do the same. I bought Lennar's property Canyon Creek at Bothell WA and they constructed homes right behind my backyard. My home's privacy is compromised, obviously they did this after selling houses in the row and then building behind. Untrustworthy.
Lennar responded:
Hi, we thank you for your feedback and review. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL - Coming soon!
- Athens, GA - Coming soon!
- Atlanta, GA (358)
- Austin, TX (252)
- Bakersfield, CA (58)
- Baltimore, MD (149)
- Birmingham, AL - Coming soon!
- Boise, ID (68)
- Boulder-Longmont, CO (43)
- Brazoria, TX (12)
- Bremerton, WA (50)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX - Coming soon!
- Central Oregon, OR (13)
- Charleston, SC (492)
- Charlotte, NC (607)
- Chattanooga, TN - Coming soon!
- Chicago, IL (336)
- Clarksville, TN - Coming soon!
- Columbia, SC (33)
- Corpus Christi, TX (36)
- Corvallis, OR (14)
- Dallas, TX (805)
- Daytona Beach, FL (43)
- Decatur, AL - Coming soon!
- Denver, CO (582)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (46)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fort Collins-Loveland, CO (41)
- Fort Myers, FL (337)
- Fort Worth, TX (235)
- Fresno, CA (201)
- Gainesville, FL - Coming soon!
- Gary, IN (119)
- Greensboro-Winston-Salem-High Point, NC (15)
- Greenville-Spartanburg, SC (132)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (41)
- Houston, TX (915)
- Huntsville, AL (106)
- Indian River County, FL (18)
- Indianapolis, IN (655)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (159)
- Lakeland-Winter Haven, FL (340)
- Las Vegas, NV (791)
- Los Angeles, CA (135)
- Macon, GA - Coming soon!
- Madison, WI (10)
- Martin-St. Lucie-Okeechobee Counties, FL (88)
- Melbourne, FL (33)
- Merced, CA (16)
- Mercer County, NJ (21)
- Miami-Dade County, FL (126)
- Middlesex County, NJ (71)
- Minneapolis-St. Paul, MN (535)
- Mobile, AL (68)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (46)
- Myrtle Beach, NC (370)
- Naples, FL (234)
- Nashville, TN (212)
- Norfolk-Newport News, VA (53)
- Oakland-Alameda, CA (28)
- Ocala, FL (131)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (11)
- Olympia, WA (14)
- Orange County, CA (177)
- Orlando, FL (658)
- Palm Beach County, FL (60)
- Passaic County, NJ - Coming soon!
- Pensacola, FL (54)
- Philadelphia, NJ (157)
- Phoenix-Mesa, AZ (332)
- Portland-Vancouver, OR (259)
- Provo-Orem, UT (91)
- Punta Gorda, FL (537)
- Raleigh-Durham-Chapel Hill, NC (676)
- Reno, NV (198)
- Richmond-Petersburg, VA (13)
- Riverside-San Bernardino, CA (555)
- Sacramento, CA (171)
- Salem, OR (33)
- Salt Lake City-Ogden, UT (65)
- San Antonio, TX (999)
- San Diego, CA (254)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (423)
- Savannah, SC (44)
- Seattle-Bellevue, WA (131)
- Sherman-Denison, TX - Coming soon!
- Somerset County, NJ - Coming soon!
- Spokane-Couer d Alene, ID (37)
- Stockton-Lodi, CA (29)
- Sussex, DE (152)
- Tacoma, WA (93)
- Tampa-St. Petersburg, FL (1285)
- Tucson, AZ (44)
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (32)
- Visalia, CA (55)
- Washington, VA (414)
- Wilmington, NC (72)
- Wilmington-Newark, DE (37)
- York, PA (25)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.