
Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Unresponsive and Poor Supervision of Workers
- Gerardo R.
- Verified HomeBuyer
- January 19, 2023
- Ave Maria, FL
Simply stated, our experience has been dreadful.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
HORRIBLE!!!!! No communication and very unprofessional
- Bradi D.
- Verified HomeBuyer
- January 19, 2023
- Baytown, TX
If I could give no stars I would. From the second we filled out an application, the rest of the process went lower than rock bottom. We spoke to our finance person (Mary Jo) ONE time and that was after calling/emailing numerous times. I finally reached out to Ali (man in the model home) letting him know that we have been trying to get ahold of her with no call back. This happened several times as we did have questions along the way because Mary Jo NEVER updated us on ANYTHING. The one time she did talk to us she rushed us off the phone stating she was very busy. Ma'am we are all busy, so you ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Buyer Beware
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- Elgin, IL
The initial purchasing process was pretty straight forward. Our sales rep was extremely nice and progressional/helpful. We agreed to purchase our home and sent in our earnest money. Fast forward a few months later, we lost communication with our rep and we later found out she had left the company for undisclosed reasons. Fast forward even more and we are approaching closing. Our initial orientation walk through was “ok” but we noticed MANY MANY MANY issues with the home from a cosmetic and attention to detail standpoint. There were extensive issues with poor paint job/baseboards in poor ...
Lennar responded:
Hi, thank you for your review, we appreciate your feedback and are sorry to hear about your experience with the loss in communication and quality of your home. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Dissatisfied customer
- Niambi W.
- Verified HomeBuyer
- January 17, 2023
- Fayetteville, GA
Quality of workmanship&materials: A window was covered with sheet rock and went unnoticed until weeks after closing. Another builder acknowledged and took care of the issue. Painters were super messy, lots of paint dripping throughout the house. Did not hear from my builder. Trustworthiness: There was not a good repore with my last builder and I did not trust him. There were no apologies made for the mistake, he was not willing to suggest or recommend any product for grout; or provide model or serial numbers for appliances to be registered after taking pictures and saying they would send ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Communication issues and sloppy workmanship throughout the entire process.
- Revocable M.
- Verified HomeBuyer
- January 17, 2023
- Wimauma, FL
This was the most unorganized build I have ever had. I used Lennar mortgage and title, thinking it would help communications. However, none of them seemed to communicate nor even know what the other was doing. I had unbelievable issues at every step. My closing was a disaster of miscommunication and they ended up missing 2 pages for me to sign. Then hounded me to sign the pages and fedex them. I have very obvious damages, which were just ignored until after closing and are now “warrenty”. Including a dropped dryer with the back dented in. The grinding noise made me call GE. These are just a ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Experience was v bad .
- Iwona W.
- Verified HomeBuyer
- January 17, 2023
- Pipersville, PA
So many things broken poor job v careless, around Christmas I had leaking ceiling that’s was sat someone came on Tuesday since they waited I had another leak in bedroom wet carpet, couldn’t find a leak , left different people came days later opened up more ceiling and wall upstairs bedroom what happened was when they were installing the ceiling they hit with the nails sprinkler system pipes which made the leaking happen, I had so many things to fix in this place they still working on it , if I would know new house was like this with so many issues I no would never buy this place, v poor job ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Poor responses from management and poor workmanship
- Patrick L.
- Verified HomeBuyer
- January 17, 2023
- Ave Maria, FL
We have been given 6 different closing periods. We finally closed after being offered an incentive because you needed to close out their year end books. We still only have a TCO but no CO due to a list of 20 items that need to be fixed: we have no shower in the master, electrical switches that don’t operate anything, half the doors are missing, moldings are missing, it had to be replastered and needs painting, cabinets need to be fixed, tiles are chipped, front door needs to be sealed, plus other issues. According to the amended contract the unit was supposed to be completed January 1/23 ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Worst customer experience ever
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Tampa, FL
Lennar is horrible. Offered an outrageous interest rate. Had us do a walkthrough when the house was nowhere close to being ready. Rude and unaccommodating staff. Extremely stressful and disappointing experience.
Lennar responded:
Hi, thank you for taking time to share a review. We are both sorry and disappointed to hear about your experience during the buying process and state of your home at closing. If there are any additional items we could address, please send us a message at lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Run away as fast as you can
- Joshua O.
- Verified HomeBuyer
- January 11, 2023
- Lutz, FL
Was really excited to buy my first home and everything seemed great at the beginning. That was about the only good experience. From the buying experience, to the build, to the close, everything was a nightmare and I would never recommend Lennar to my worst enemy. The title office called me as I was on the way to close telling me I owed more money, literally as I was driving there after being told multiple times I owed nothing more. "Glitch" in their system was the excuse. The house was unfinished when I moved in, and is still unfinished. Almost all of my kitchen cabinets are broken or ...
Lennar responded:
Hi Joshua, thank you for sharing this review. We are both sorry and disappointed to hear about the lack of communication and follow up you have received regarding the state of your home and outstanding items that have not been completed. Please send our team a note at lennarcares@lennar.com, with any details you can provide and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Do Not Buy from Lennar
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Wesley Chapel, FL
My new home was delivered unfinished. No follow-up on when things will get fixed. To name a few issues of MANY, my kitchen is unfinished, closet doors were not painted correctly, all doors are damaged, concrete floors in porch and patio are ruined, and after closing, we found out there is no infrastructure for the internet (we live in a "connected ultra wifi community."
Lennar responded:
Hi, thank you for sharing this review. We appreciate the time you have taken and want to apologize for the frustrations you have faced with the state of your new home. Please let us know if there are any issues we can help address. Our team can be reached at lennarcares@lennar.com and will coordinate with the appropriate team, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Inspect your home thoroughly
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Pittsboro, NC
Inspect your home thoroughly before closing! Workmanship issues may not be covered under their very lmiited warranty.
Lennar responded:
Hi, thank you for your review, we want to apologize for the frustrations you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
We never had contact with the builder himself, only the sales person. He was not even included for our first walk-thru of the house.
- Cynthia S.
- Verified HomeBuyer
- January 01, 2023
- Aubrey, TX
Our experience with Lennar builders was bad from start to finish. We were pressured into a walk-thru before the house was completed. This resulted in additional pressure to close before the end of the month and before fixes were complete. We were told during the walk-thru that we would be supplied touch-up paint, which we didn't receive. We have asked several times for specific color names that were used and still have not received. Attention to detail on the finishing of the house was poor, obviously the constrution manager didn't care in shotty craftsmanship. We've had nothing but ...
Lennar responded:
Hello Cynthia and thank you for your comments. We are sorry for any issues you have experienced with the quality of your new home, and the lack of communication with the customer care team. If there are any items you would like for us to follow-up on, please reach out to us at ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Awful experience
- Wade C.
- Verified HomeBuyer
- December 27, 2022
- Ocala, FL
I had 2 homes built in OTOTW and 1 by Lannar. As a General8i r, bypass I saw poor workmanship and several months late to finish. The contract that had the sale price did not show about $10,000 extra that was not on that page even though we made no changes. This by far is the poorest quality I have seen. In Williamsburg Virginia Lannar turns out a very nice home, not like these Lannar homes.
Lennar responded:
Hi Wade, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
House was not to code.
- Jonathan B.
- Verified HomeBuyer
- December 27, 2022
- Ocala, FL
We have purchased many homes through out the years. The condition of the home after we closed on it in terms of meeting county code was pathetic. Our water heater was not hooked up to the house so no hot water, there was no insulation in the attic which is another fire code, the wiring of the home was a fire code we found out as we hired our own electrician to fix our home which was 5k later. We have taken pictures of everything. We will be hiring an attorney and also calling the city to make record of their inspector who passed the home when it should not have. Lennar knows of our issues ...
Lennar responded:
Hi Jonathan, thank you for sharing this review. We appreciate the time you have taken and want to apologize for the frustrations you have faced with the state of your new home. Please send us a note with any contact information you can provide and we will follow up with the appropriate team. Our team can be reached at lennarcares@lennar.com, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Worst homebuying experience. Stay away from Lennar.
- Leanna E.
- Verified HomeBuyer
- December 27, 2022
- Groveland, FL
Hands down the most dreadful homebuying experience. I've lost years off my life with the stress and frustration of working with Lennar. 10x worse than a colonoscopy cleanout, and a root canal with no anesthesia being done at the same time. My house was barely completed, I was forced to close with a laundry list of issues, and I'm still chasing them down to fix things, having to take time off of work for items that should have been completed correctly in the first place. My home is an utter disappointment, and I regret almost daily buying this house and choosing Lennar. It's a utter shame what ...
Lennar responded:
Hi Leanna, thank you for sharing this review. We appreciate you taking the time to share this experience and would like to apologize for the multitude of issues you have experienced with your new home. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide, and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
My name is Luis, and I’m sorry to say that my experience has not been the best.
- Luis D.
- Verified HomeBuyer
- December 22, 2022
- Fort Worth, TX
My name is Luis, I can say that the salesperson who convince me to purchase the home was great. But the builder teams are awful, they don’t know respond to complaints in an appropriate way. In my case I’ve been complaining about my yard that has a fifthteen foot long and four inches deep water puddle (mud) for a month now. And I only been living the house for six week. I can’t even get no internet connection because the construction next door ripped out all the wiring. These are some situations I’ve been dealing with or trying to get fixed and all I receive it’s a roll over if I ...
Lennar responded:
Hi Luis, thank you for taking time to write a review of your experience. We appreciate the feedback you have shared and want to apologize for the issues you have experienced with your yard. If this issue still needs to be addressed, please send us a message at lennarcares@lennar.com with your contact information and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Poor service, bad communication, do not recommend!!!
- Anonymous
- Verified HomeBuyer
- December 20, 2022
- Charlotte, NC
The closing process was very stressful and communication between Lennar and the attorney was disastrous. Old documents were mailed, documents were signed after the fact, and signing day was not pleasant. Please do better, Lennar.
Lennar responded:
Hi, thank you for sharing this review. We are disappointed to hear about the lack of communication and follow up you have received. Please send our team a note at lennarcares@lennar.com, with any details you can provide and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Na
- Jeffrey S.
- Verified HomeBuyer
- December 20, 2022
- Punta Gorda, FL
Workman ship is lousy. Responsiveness is awful. Forces closings before home is complete
Lennar responded:
Hello Jeffrey and thank you for writing this review. We want to apologize for the frustrations you have experienced due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Worst new home experience ever
- Shaun M.
- Verified HomeBuyer
- December 20, 2022
- Wesley Chapel, FL
This is by far the worst new home experience ever, due to the fact that the home was poorly done and rush with missing cabinets in which I have to wait until Feb to get finished, poor and sloppy job on the interior painting in which half of the wall were not even touch and had to paint myself. For this to be a new home felt like a fixer upper, Felt sorry for the new construction manager in which no fault of his own was very helpful and tried to fix many of the problems in which I was not the only one. I totally blame Lennar for rushing and allowing the sloppiness that took place for an over ...
Lennar responded:
Hi Shaun, thank you for sharing this review. We appreciate the time you have taken and want to apologize for the frustrations you have faced with the state of your new home. Please let us know if there are any issues we can help address. Our team can be reached at lennarcares@lennar.com and will coordinate with the appropriate team, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Been terrible since day 1
- Anonymous
- Verified HomeBuyer
- December 20, 2022
- New Braunfels, TX
We couldn’t move in for 30 days after closing because the sod wasn’t installed and we have dogs. Both yards were a giant mud pit, and the lack of sod almost caused the house not to close. Then when we needed to access the plumbing clean out, they had buried it in the dirt and sod and came in with a backhoe and ripped it all out. It has yet to be replaced. The house has flooded 3 times now when using the washing machine, dishwasher doesn’t work due to incorrect wiring. There’s a huge gap in between the floor and backdoor where cold air blows in constantly. Numerous other issues and we have ...
Lennar responded:
Hi, thank you for taking time to share a review. We are extremely sorry and disappointed to hear about the number of issues you have experienced with your new home. If there are ongoing items that need further attention, please send us a message at lennarcares@lennar.com with any details you can provide, so we can follow up with the appropriate team, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Nothing like advertised
- Reggie B.
- Verified HomeBuyer
- December 06, 2022
- Mooresville, NC
My experience was very bad. It started with the first walk-through. I identify some stuff. The second walk-through identified some stuff. It is now been 45 days in the items that I identified to be fixed is still not fixed. Follow up from all of the above is very, very poor. I asked for a price adjustment paid 15,000 more for the same home that sold across the street. overall a very bad experience.
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Terrible
- Sonia H.
- Verified HomeBuyer
- November 29, 2022
- Saint Cloud, FL
Would not recommend a Lennar home to anyone. Sales associate to building supervisor were absolutely horrid. I arrived to my house after closing with front door lock improperly installed so I was unable to lock my front door. Was asked to just stay with it unlocked for one night. Frame or door was full of holes from whoever tried to install previously. After hours of waiting lock was fixed by neighbor. Front door and sliding door left open so home was very dusty and dirty. Sales associate, angie, stated someone would come clean. Never did. Building supervisor stated that I was being ...
Lennar responded:
Thank you Sonia for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience this may have caused. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Miserable experience in the first 2 months
- Joyce G.
- Verified HomeBuyer
- November 22, 2022
- Kissimmee, FL
Yes, their warranty service is fairly quick to respond, but we have severe water damage every time it rains. We have torn the drywall apart in the front room three different times. The seams of the house were not sealed, there was a fist in the block wall about the size of my fist. This is rental property and we haven’t been able to put a single renter in after three months. I will not buy another Lennar home, the workmanship and quality are just not there.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Terrible
- Christopher M.
- Verified HomeBuyer
- November 22, 2022
- Osseo, MN
From delays all the way through the entire build. The The craftsmanship is terrible they’ve had to replace a couple of doors four times inside my house still haven’t got it right the trim work is uneven there’s painting is terrible the ceiling looks terrible all the way through have failed on this entire build on top of that The project manager/corporate lennar I don’t know who can’t figure out how to get mail to our mailbox post office says they have no idea which mailbox is ours so it’s just a terrible terrible experience I will tell everyone to never buy lennar
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 2
Currently being ignored by everyone at Lennar
- Kristen D.
- Verified HomeBuyer
- November 22, 2022
- Ocala, FL
The whole process was a mess, things that were promised on walk through still not done. I’m currently being ignored by the guy who did my walk through and I put everything into the system and with Lennar to fix not one thing has been done. Haven’t had a functional garage door since move in either and a leak in my sprinkler that was promised to be repaired before move in… still not done.
Lennar responded:
Hi Kristen, thank you for your review, we appreciate your feedback, and are sorry to hear you have been dealing with remaining things to be done. Please send us an email with details of any outstanding issues at corporatecustomercare@lennar.com so we can help you follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL - Coming soon!
- Athens, GA - Coming soon!
- Atlanta, GA (358)
- Austin, TX (252)
- Bakersfield, CA (58)
- Baltimore, MD (149)
- Birmingham, AL - Coming soon!
- Boise, ID (68)
- Boulder-Longmont, CO (43)
- Brazoria, TX (12)
- Bremerton, WA (50)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX - Coming soon!
- Central Oregon, OR (13)
- Charleston, SC (492)
- Charlotte, NC (607)
- Chattanooga, TN - Coming soon!
- Chicago, IL (336)
- Clarksville, TN - Coming soon!
- Columbia, SC (33)
- Corpus Christi, TX (36)
- Corvallis, OR (14)
- Dallas, TX (805)
- Daytona Beach, FL (43)
- Decatur, AL - Coming soon!
- Denver, CO (582)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (46)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fort Collins-Loveland, CO (41)
- Fort Myers, FL (337)
- Fort Worth, TX (235)
- Fresno, CA (201)
- Gainesville, FL - Coming soon!
- Gary, IN (119)
- Greensboro-Winston-Salem-High Point, NC (15)
- Greenville-Spartanburg, SC (132)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (41)
- Houston, TX (914)
- Huntsville, AL (106)
- Indian River County, FL (18)
- Indianapolis, IN (655)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (159)
- Lakeland-Winter Haven, FL (340)
- Las Vegas, NV (791)
- Los Angeles, CA (135)
- Macon, GA - Coming soon!
- Madison, WI (10)
- Martin-St. Lucie-Okeechobee Counties, FL (88)
- Melbourne, FL (33)
- Merced, CA (16)
- Mercer County, NJ (21)
- Miami-Dade County, FL (126)
- Middlesex County, NJ (71)
- Minneapolis-St. Paul, MN (535)
- Mobile, AL (68)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (46)
- Myrtle Beach, NC (370)
- Naples, FL (234)
- Nashville, TN (212)
- Norfolk-Newport News, VA (53)
- Oakland-Alameda, CA (28)
- Ocala, FL (131)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (11)
- Olympia, WA (14)
- Orange County, CA (177)
- Orlando, FL (658)
- Palm Beach County, FL (60)
- Passaic County, NJ - Coming soon!
- Pensacola, FL (54)
- Philadelphia, NJ (157)
- Phoenix-Mesa, AZ (332)
- Portland-Vancouver, OR (259)
- Provo-Orem, UT (91)
- Punta Gorda, FL (537)
- Raleigh-Durham-Chapel Hill, NC (676)
- Reno, NV (198)
- Richmond-Petersburg, VA (13)
- Riverside-San Bernardino, CA (555)
- Sacramento, CA (171)
- Salem, OR (33)
- Salt Lake City-Ogden, UT (65)
- San Antonio, TX (997)
- San Diego, CA (254)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (423)
- Savannah, SC (44)
- Seattle-Bellevue, WA (131)
- Sherman-Denison, TX - Coming soon!
- Somerset County, NJ - Coming soon!
- Spokane-Couer d Alene, ID (37)
- Stockton-Lodi, CA (29)
- Sussex, DE (152)
- Tacoma, WA (93)
- Tampa-St. Petersburg, FL (1285)
- Tucson, AZ (44)
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (32)
- Visalia, CA (55)
- Washington, VA (414)
- Wilmington, NC (72)
- Wilmington-Newark, DE (37)
- York, PA (25)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.