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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21824 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21824 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Everything went smoothly

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2026
  • Clermont, FL

The cabinets are not solid wood and quartz is a 1/2 in instead of normal 1 inch

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Tracey from mortgage made this such an easy and transparent process

  • Alison B.
  • Verified HomeBuyer
  • August 15, 2026
  • Pensacola, FL

Some of the workmanship is rushed (lots of paint on my floors and dirty doors on the outside)

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Generally happy

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2026
  • Plainfield, IL

Overall purchase experience was positive. We love our new home! Landscaping seems incomplete in some areas of the neighborhood, including some dead shrubs and trees. The neighborhood is still under construction, so we are waiting to see how it will look in the end and if landscaping issues will be addressed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing Experience!!

  • Timothy S.
  • Verified HomeBuyer
  • August 14, 2026
  • Parker, CO

From start to finish, the Lennar team was incredibly helpful and transparent. They kept me updated on all current developments and made sure to respond timely to any questions I had. After taking possession of the home, I found a few issues that needed addressed. The process to request support was easy and the items were addressed with a sense of urgency.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Process

  • Savannah G.
  • Verified HomeBuyer
  • August 14, 2026
  • Saratoga Springs, UT

A great process for us as first-time homebuyers.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Representative Assistance

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2026
  • Seguin, TX

Extremely difficult in making contact with representatives when assistance needed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Costly. Chaotic. Disrespectful.

  • Robin M.
  • Verified HomeBuyer
  • August 14, 2026
  • Conway, SC

My experience with Lennar was costly, chaotic, and disrespectful. What should have been an exciting home-buying experience became unnecessarily stressful due to poor communication, changing expectations, and problems surrounding the closing process. Although I ultimately closed on my home, the experience leading up to it left me deeply disappointed in how the process was handled

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 3

It was bad

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2026
  • Kissimmee, FL

It was how we were treated and things you all asked for that goes against real-estate laws

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 3

I recently moved into my new home, and unfortunately, my experience so far has been disappointing. Within just a few weeks, I faced a serious plumbing and drainage issue, with brown water backing up into the bathtub and the toilet becoming blocked.

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2026
  • Westfield, IN

I recently moved into my new home, and unfortunately, my experience so far has been disappointing. Within just a few weeks, I faced a serious plumbing and drainage issue, with brown water backing up into the bathtub and the toilet becoming blocked. I was also disappointed with the lawn and sod installation. The sod appears to be poor quality, with noticeable gaps between sections and several areas that do not look healthy or properly installed. I understand that no new home is perfect, but I did not expect to face these issues so soon after moving in. I hope the builder takes these concerns ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

[TRANSLATED FROM PT] Excellent attention

  • Emmanuel G.
  • Verified HomeBuyer
  • August 13, 2026
  • New Caney, TX

[TRANSLATED FROM ES] Everything was easy and quick

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful experience!!

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2026
  • Seguin, TX

It was a steam less process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over all it has been great

  • Lawrence M.
  • Verified HomeBuyer
  • August 13, 2026
  • Waconia, MN

Erik does an excellent job, very easy to work with. He is one of the best people I have worked with. his follow threw is great. Great person

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Responsive

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2026
  • North Charleston, SC

The process has been seamless and the staff has been very responsive with addressing any issues or concerns.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lack of attention to detail

  • Braxton M.
  • Verified HomeBuyer
  • August 13, 2026
  • Clarksville, TN

Quality expectations were not met. Easy to see corners were cut to save material or time. One example is the shower where you can see the tile edging is not a single piece but two, even though the length is roughly 3 feet. Almost 1/2 inch grout lines in a shower are absurd. New home delivery clean was basically just a wipe down of counters and a quick sweep. Blinds and any other horizontal surface has tons of dust built up and required deep cleaning. Can easily see dips/bows in walls where it is not truly square (or just follow floor tile lines and see the thickness change across a wall). If ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

lending process poor

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2026
  • Palmetto, FL

Lending process the worst of anything I have experienced in buying homes over the past 50years. My son lives in the house so he would have the other rating categories.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

The house we purchased was in horrible shape.

  • Ralph M.
  • Verified HomeBuyer
  • August 13, 2026
  • Santa Clarita, CA

The house we purchased was in horrible shape when we did the walk through amd there still some issues that need to be fixed.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 3

Good

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2026
  • Wilmer, TX

None

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfies First Time Homeowner

  • Ashley S.
  • Verified HomeBuyer
  • August 12, 2026
  • Maricopa, AZ

10/10 experience. I toured my first Lennar home and closed within 30 days. There was clear and timely communication. Multiple communication touch points. I was fully aware of the process, expectations, and my responsibilities and risks throughout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth home buying process

  • Jacqueline K.
  • Verified HomeBuyer
  • August 12, 2026
  • Saint Cloud, FL

I had a smooth experience from start to finish. Thanks to everyone who helped make this possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Confidence building, comprehensive, trusting

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2026
  • Oceanside, CA

This was my first experience with a new home builder in searching for a home. The sales agent was very knowledgeable and interested in our needs in the education process and the selection of a potential home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Vary good with the out come of my house

  • Mario P.
  • Verified HomeBuyer
  • August 12, 2026
  • San Antonio, TX

Overall it looks good

Total Score 0


Quality 5

Trustworthiness 5

Responsiveness 5

My experience with Lennar was great

  • Melvin S.
  • Verified HomeBuyer
  • August 12, 2026
  • Hardeeville, SC

The only thing I think they need improvement is the loan managers I had to give my personal information numerous times. But on the other hand, I was very impressed with the building manager he kept us abreast of everything that was going on with the build, and any item that I found doing the move-in process. They responded quickly to rectify the problem.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall good experience with room to improve

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2026
  • Ave Maria, FL

Very good experience with sales team. Construction work is fine but left cosmetic defects.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Mike is amazing and gets right on issues, Adam was fantastic during the whole process very responsive, As an agent myself I felt he paid attention to getting things done! Patty was difficult and we incurred an addl. $11,000 when we had to wait another wk

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2026
  • Tuxedo, NY

The sales side was great! Adam was very responsive, Mike is awesome and very responsive, Our home wasnt ready and had to rent an air bnb and pay an 11k addl. expense patty was not very helpful

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Poor communication

  • William N.
  • Verified HomeBuyer
  • August 12, 2026
  • Parrish, FL

Poor communication and return contact . Lack of options in selecting such things as counter top options, colors, low grade ( builders grade ) interior items such as light switches , cabinets, appliances etc. cheep bathroom vanities ( no side drawers, )

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

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