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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21062 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21062 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Smooth and quick purchase

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2026
  • Stockton, CA

Yanxi was very informative and very quick in responding to us. was a smooth and easy transaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Underwriting was a pain!

  • Marguerita A.
  • Verified HomeBuyer
  • June 02, 2026
  • Land O' Lakes, FL

Underwriting was a pain. Lack of communication among the employees and some not returning calls or emails. Had to upload the same information several times. Very frustrating and upsetting. Now that it’s all over we love our home and are very happy even though we needed a brand new air conditioner within the first two weeks. Other than that no major issues with our home.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 5

New cache home

  • Brandon H.
  • Verified HomeBuyer
  • June 02, 2026
  • West Jordan, UT

Wonderful experience throughout the building of our home. Excellent craftsmanship and value. Would highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy enough to purchase

  • Rita D.
  • Verified HomeBuyer
  • June 02, 2026
  • Carson City, NV

Be sure to check work on home thoroughly.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Don’t Sweat It

  • Robert N.
  • Verified HomeBuyer
  • June 02, 2026
  • Longs, SC

This process can seem overwhelming but remember this the people here at Lennar are here to help you and assist you through the home buying experience and they will.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Lennar Mortgage mistreated disabled Veteran

  • Benjamin J.
  • Verified HomeBuyer
  • June 02, 2026
  • Huntsville, AL

Lennar real estate agent and builder were amazing, no issues there. Lennar Mortgage was a horrible experience. The messed up the paperwork for a Veteran loan, then accused me (the disabled Veteran) of lying. They only worked the issue after two days of phone calls and repeated evidence provided of their mistakes. After closing, requested copies of all mortgage paperwork, and have been ignored by both the Lennar Mortgage and Lennar Alabama head of customer experience. Terrible and humiliating experience working with Lennar Mortgage. Find any other lender.

Lennar responded:
Good afternoon Benjamin, we appreciate you sharing your experience with us. Feedback from our homeowners is important and helps us identify areas where we can strengthen our processes in the future. Should you wish to provide additional information, please email CorporateCustomerCare@Lennar.com, and we will direct to the appropriate team.
Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 4

Exceptional experiences

  • Dornica A.
  • Verified HomeBuyer
  • June 02, 2026
  • Jacksonville, FL

I had a wonderful experience purchasing my Lennar home. The entire process was smooth and well organized from start to finish. The quality of the construction, modern floor plan, and attention to detail exceeded our expectations. I especially appreciated the included smart-home features, energy-efficient design, and upgraded finishes that came standard with the home. Lennar’s team was professional, responsive, and helpful throughout the buying process. My new home is beautiful, comfortable, and exactly what my family was looking for. I would highly recommend Lennar to anyone searching for a ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Once I used my own Lender things went well

  • Yolanda D.
  • Verified HomeBuyer
  • June 02, 2026
  • Crandall, TX

I would not recommend Lennar as your lender the experience was awful. I almost walked away until I found my new lender who had the deal done in 2 weeks

Lennar responded:
Good afternoon Yolanda. We value the feedback we receive from our homeowners. Your comments help us assess our practices and identify opportunities for improvement in the future. If you would like to provide further details regarding your experience, please email CorporateCustomerCare@Lennar.com, and we will gladly review the information.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

So far so good

  • James R.
  • Verified HomeBuyer
  • June 02, 2026
  • Jacksonville, FL

I think lennar makes great affordable homes. And they do their best to make things happen. Overall very happy to have made this choice.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Easy, honest, and a beautiful home!

  • Jane W.
  • Verified HomeBuyer
  • June 02, 2026
  • Monroe Township, NJ

Lennar made homebuying easy. We bought our property on line and everything was as it said it would be. I’d do it all over again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Owner

  • Gaurav D.
  • Verified HomeBuyer
  • June 02, 2026
  • Wake Forest, NC

I had a great experience with Lennar throughout the home buying process. The team was professional responsive and helpful in answering all my questions. The quality of the home and attention to detail met my expectations and the entire process was smooth from start to finish. I appreciate their customer service and would recommend Lennar to anyone looking for a new home. You can also make it more personal by mentioning specific employees or aspects of your experience that stood out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan officer was extremely helpful and understanding.

  • James W.
  • Verified HomeBuyer
  • June 02, 2026
  • Roseville, CA

Don't get yourself into a time limit for selling your own and buying another without being able to select everything you want in your new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not Too Bad

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2026
  • Dade City, FL

The process took about a month total. The hardest part was underwriting. They needed so much info and changes. If you stay on top of what they need the process goes smoothly. The representatives and mortgage counselors were responsive. There were a few minor issues in the home, electrical. Hoping to catch all these issues in the first year.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Closing was not great

  • Ellen H.
  • Verified HomeBuyer
  • June 02, 2026
  • Gainesville, GA

Overall, the home buying experience was positive, except the closing. We did not get a lot of information that we expected, and the attorneys were not very organized.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

New Home Owner

  • Deborah W.
  • Verified HomeBuyer
  • June 02, 2026
  • Palmetto, FL

Overall, my home-buying experience was smooth and exciting. The process was well organized, and the builder kept me informed throughout each stage. Moving into my new home was a rewarding experience, and I am pleased with the outcome. I am very satisfied with the quality and value of my new home. The craftsmanship, design, and features meet my expectations, and I feel that I received a well-built home at a fair price. The builder’s team was professional, courteous, and responsive. They followed through on their commitments, answered my questions promptly, and worked to address any concerns ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great hike and experience

  • Joyce J.
  • Verified HomeBuyer
  • June 02, 2026
  • Tigard, OR

It was easy, stress free, and communication was great. And the home is fabulous!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

More about the community than the homes

  • Glen W.
  • Verified HomeBuyer
  • June 02, 2026
  • Port Saint Lucie, FL

I love the community and all of our new neighbors. Everyone is friendly and outgoing. Many people here share the same interests and there is a great atmosphere. The build quality leaves something to be desired. For every great feature you find, you will find at least 1 drawback or quality control issue. Here are some examples. Lennar uses quartz countertops, but only 2cm thin, therefore the chip and crack easily. The house are all settling and suffering from cracks. There is no power in the floor so today's modern electric reclining sofas have to run extension cords. Insulation is blown ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

New house

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2026
  • Farmington, MN

Hard to get ahold of anyone. Financing team is very pushy.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Great experience except for financial folks

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2026
  • Santa Clarita, CA

We love our new Lennar home and the new community! The only problem we had was on the financial end, the loan officer, and those folks. And in talking to all our new neighbors who were already here when we moved in as well as the neighbors who have moved in after us, we all seem to have the same thing in common….. the lending process was unnecessarily, stressful, and overall not good. So far almost everyone we have spoken to experienced the same thing we did in that it was a lot of “hurry up and wait“ with the worst part being none of us were approved for our loans until a day or two before ...

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

Great

  • Rosario D.
  • Verified HomeBuyer
  • May 29, 2026
  • Wesley Chapel, FL

I am so happy and very lucky!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience with salesman Brycen, didn't know how to do his job. Completely incompetent

  • Ethan James Paul D.
  • Verified HomeBuyer
  • May 28, 2026
  • Grandview, TX

Horrible experience with salesman, had absolutely no clue about the home specs and prices. Lied and manipulated throughout the deal.

Lennar responded:
Good afternoon Ethan. We appreciate hearing from our homeowners and value your feedback. Your comments help us identify opportunities to improve our processes and homeowner experience in the future. If you would like to share more details about your experience, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Jerry & Chris

  • Christine G.
  • Verified HomeBuyer
  • May 28, 2026
  • Port Saint Lucie, FL

Over all the response to issues need to be improved. Good job on construction over all.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Dissatisfied

  • Lillian R.
  • Verified HomeBuyer
  • May 28, 2026
  • Middletown, DE

Problems from day 2. Leaky ceiling in the kitchen, floors throughout are weak, problem with heating unit, and cannot use washing machine ( broke for 30 days now).

Lennar responded:
Good afternoon Lillian. We appreciate you sharing your experience. Feedback from our homeowners helps us improve our processes in the future. If there are still outstanding items to be resolved, or you would like to share additional information, please email CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Candy

  • Candy A.
  • Verified HomeBuyer
  • May 27, 2026
  • Kannapolis, NC

Love the house and neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2nd Time Buyer

  • LaSean Lynette S.
  • Verified HomeBuyer
  • May 27, 2026
  • Rialto, CA

I was selling and buying at the same time. There was no transparency from the Lennar team on issues with appraisal causing delays affecting close on new purchase. This caused for a very stressful close that could have been avoided. Communication was poor!

Lennar responded:
Thank you LaSean, for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and the opportunity to learn from homeowner feedback.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

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