Lennar Reviews

It has been a very good experience purchasing from Lennar in Wellen Golf and Country Club and working with the various groups under the Lennar name (Sales, Title, Insurance, etc). The home we purchased closed on the original date provided to us. We have worked extensively with the Warranty and Service team and they have been responsive, punctual and efficient. The various trades have done a great job of managing any issues that have arisen. Overall, great value in our home and property and a wonderful community and neighbours to date.

We moved from out of state. Almost everything was handled online. We were kept informed at every step. We love our home and neighborhood. Several friends want to relocate here too because I brag all the time

If I wouldn't have lost my deposit I would have backed out of this purchase. I visited the home site just about every week during construction. I was always finding discrepancies and poor workmanship. They would fix just enough to appease me but it was still just the minimum. A crack in the slab almost all the way across from one side to the other, crooked wall plates, waves in the walls, loose studs, gaps in the sheathing, poor scarf joints in the molding, the list goes on. I told the construction manager that he needed to correct the subs for their poor work and was told "if we're too hard on them they'll quit and go work for someone else". Having some construction experience and seeing the things I saw during the build, I would not recommend this builder to anyone I considered a friend. ... More

No major issues with the home, everything good so far.

Overall it was a really good experience!

I received great service from the Lennar team.

Overall the experience was great. I got all the details and information needed regarding the home, community, design options, what's included and other details. When it came to selecting the actual home that I wanted to purchase, I was told it was available and then I was told it was not. Looks like the sales team were not very coordinated in terms of home being available in the market vs who was working on it. This is very necessary when a client is being told the home is still in the market.

Since first contact, experience was great, Becky was excellent!!!

My home purchasing experience with Lennar was seamless. Being assigned a homebuyer concierge, Lauren, was brilliant. It was great having a contact available to guide and answer questions. Escrow officer Stephanie was also instrumental in my positive experience. Cole gave a great orientation and walk-through. It didn’t stop there. Lennar provides an app which gives information for tasks to keep our homes in good condition. These seasonal recommendations are especially helpful for those experiencing a new climate.

John our sales representative was excellent to deal with, always answered when called. Joel our lender was also wonderful. The home has some minor issues when we moved in but overall Lennar has been responsive and took care of most issues.Overall love the neighborhood

Currently amenities are not available and yet we’re paying for them. My husband is a trim carpenter n noticed lots of caulk used at the base. A lot paint flaws on drywall. We enjoyed working with our Salesman Ole.

All of the Lennar personnel were highly knowledgeable and professional in helping the buying of my new construction home. They were relentless in pursuing my documents to ensure complete qualification to acquire the home.

Lennar team is a very responsive team, and they made our home buying process smooth and efficient.

Everything we had to do was handled easily. Thanks to everyone who helped to get us in our brand new home. Of course there were a few things that needed some extra attention but Destiny was there to get it corrected right away. Lennar's is a great company that stands behind their work and their word. Thank you all.

All things were not as we were was to believe

Construction inspections very low quality. Sloppy and lost trust in the inspection manager. Many cosmetic complaints and had to pull teeth for adjustments. Would recommend Lennar evaluating their construction manager and their definition of what quality is.

The work I asked to have corrected on my house was not done. It was painted over and that was how they corrected it. Please don't schedule final inspection 2vhours before closing.

Lennar's mortgage process was very chaotic but the representatives were always trying to help. We experienced changing contacts throughout the process which made it difficult to know where we were in the application & approval process. As far as quality, flooring was installed poorly; has squeaks and damaged boards. Have painting residue on woodwork. Found black mold under insulation in basement which they have remediated. For the money paid, we expected better quality.

After many emails from “concierges”, never laying eyes on any that I was passed around to, final walk through was done by Rebecca. She was nice enough but it was obvious she did this day in, day out, so was very pushy about getting done. All issues found were corrected on the spot! This is my first experience with Lennar, but not my first home buying experience. I felt like I was being herded through the process, this lady did not really care if I was happy or not. Through the entire process, first look to deciding to buy, then actually getting it purchased I was given incorrect information at times, had to reach out to whichever “concierge” I was assigned to at the time to get information on times, dates. Thankfully I had a realtor who was extremely engaged and helpful. Foreman Max turned out to be very helpful as well. ... More

LENNAR WAS VERY HELPFUL AND FORTHRIGHT

The entire process was easy. Gerry was excellent. Helped us with all our questions. Candice, the construction manager, is absolutely the best. She does her job so well and goes above and beyond to make sure everything is taken care quickly. Candice made the process seamless and responds to anything we need.

Price and service was excellent! My only issue is getting things fixed around the home.

It is very great experience with loan and administration people , Call me once if possible Want to talk once

Lennar staff and representatives were attentive, considerate, and sincere with respect to the process associated with our recent home purchase. Lennar wasn't our first home purchase, but it most likely will be our last home purchase considering the volatility of the real estate market.

Our two primary issues with this home are poor interior design, and workmanship. I'll touch on a separate topic of builder/buyer interface at the end. For a home at this price point, certain essentials are absent such as, stacked kitchen and bathroom drawers, no place to mount towel bars, too-shallow upper kitchen cabinets, kitchen drawers that are so wide that space is wasted. One of our biggest complaints is the lack of double bars in closets. I have owned two new homes and lived in others in planned developments - I've never seen closets without double bars on at least one wall. The master BR closet is huge, but what's the point if wall space is used inefficiently. None of these items are expensive to remedy - although the kitchen counter is strangely small, while the island is larger than it needs to be. My impression is that these houses are designed by people that have never owned houses. As for workmanship, drywall work is sloppy. The warranty folks have come in and fixed the drywall in one area, but refused to address other drywall issues. Our painter pointed out drywall imperfections while he was painting. We had no choice but to paint over the areas that needed to be repaired, but the warranty guys were asking why we didn't send the painter home? Then we argued over who pays for the paint to re-cover the areas that needed repair. Lennar eventually agreed to purchase the paint, but I'm not sure why it was even a question. To the point about drywall, apparently the standard for high-volume developments is called "Level 3" which means that the finish fits within some standard that laypeople can't possible be aware of. Fair enough, but the drywall inspector was lamenting that Level 3 is not designed to receive eggshell paint. We didn't use eggshell - it was satin finish, but if that's the case, at no time did the builder advise us that certain paints are not recommended. Something that does not affect me as much as it will other owners is poorly thought-out rainwater management. Last year brought a lot of rain, so far this year has been light, but if a strong rain should come, some models will direct heavy flows of water directly over entry walkways and garage doors, which will not only inconvenience owners, but potentially damage paving stones. Another head-scratcher is the thoughtless design of access to the backyard gate and the front door, if an owner wishes to build a path that connects the driveway to the front walk. Plants obstruct the way, to be sure, but to the back gate, there is the control box for irrigation smack in the way. One of the earlier owners incorporated the irrigation box cover into paver path, but those covers are not designed to support very much weight. The cover could easily been put somewhere that would not obstruct paths - particularly in a next-gen home where the person occupying the NextGen unit could walk directly across to separate front door. Plants will inevitably need to be removed or relocated, which doesn't seem consistent with the CC&Rs guidelines. Which brings us to my third point. The builder has done nothing to assist the buyer in obtaining key documents like CC&Rs, paint code and materials spec information, HOA contacts, management company contacts, etc. Finally, the concierge provided me access to a large folder that contained dozens of documents, most of which were relevant to the buyer, but it did contain the CC&Rs. There are two HOAs - there was no explanation as to what functions they perform respectively, who the contacts are, or anything about the Architectural Review process or contacts. The Concierge did pass along a cover letter that I had not previously seen, that contained the above information but those materials must be provided to the buyer at the time of closing. In a nutshell, sloppy design, sloppy interior workmanship (I can only hope the exterior isn't the same) and sloppy handling of key homeowner information. ... More