Lennar Reviews

The mortgage salesman was not professional and very pushy. I would not recommend using Lennar Mortgage. The building site superintendent was great to work with. If it wasn't for him, I would not have went through with the purchase.

We got a beautiful home for a good price. However, Lennar left the place filthy. We never expected to have to deep clean before moving into our new home. We asked repeatedly about having the home cleaned and we’re actually told it had been cleaned. perhaps Lennar has a different standard on what clean is.There was construction dust everywhere on every surface. An unbelievable about bugs all over the counters and an incredible amount of paint on the floor that had to be scraped off on our hands and knees. Lennar also has not responded to requests to replace a door handle on our siding glass door. We spoke with the construction manager Leesa more than once about replacing a door handle on our sliding glass door that has a huge chip out of it. She repeatedly told us it was on order. Not sure where they’re ordering from but we have not heard anything back about it despite our repeated inquiries. I hate to think what a struggle It will be to get any warranty work completed. I guess time will tell how responsive or unresponsive they will be. ... More

Average experience, nothing to brag about. Construction manager is very helpful and responsive.

They installed a leaking dishwasher TWICE. The repair person they sent out no called/ no showed THRICE!

We purchased a home this past year and it was easy.......at first. There were too many things that were off putting. Joanna (sales) couldn't remember who me and my husband were almost every time we spoke. This made it seem impersonal. Cole (loan officer) did his job, and he backed up his word on ensuring we purchased a home with good terms. The closing process got rushed from a month to 21-days which stressed us out. We found out that this was due to Lennar's fiscal year ending November 30th. So, in the end, Joanna got the builder to give more credits and Cole kept to his word. The misinformation and difficult communication at times was an extra unnecessary stress, but at the end if the day, we got our home and at a good price. ... More

The process was quick, everyone was nice & helpful until you get the keys in hand then I felt a little lost in the process & felt a bit abandoned. Apparently, the builder did not submit documents for the foundation fee & I was contacted by Lennar title that I owed an addition $254 but then never got an invoice or email or statement. The walk through was as expected however there is no way anyone will remember everything that is told to them during the walk through, it is too much information all at once, it would be nice if I had an itemization or a quick synopsis of what was discussed during the walk through. Also in general there is a lot of document signing without much explanation. Also, after closing maybe have a list of what the homeowner needs to do regarding property taxes & switching owner's name, I had to figure out how to navigate that on my own. And it has been very difficult to find out much about the HOA, when the fees are due, what I am allowed or not allowed to do, etc even though I have reached out via email & phone numerous times. Bottom line follow through with homebuyers through every step of the process including making sure they know how the process works to switch ownership for the property taxes, maybe label where the ahut off valves are, give written directions on how to turn things of or shut things down, the name of or type of AC filter is needed, etc.... A quick reference sheet with everything in one place would be extremely helpful. ... More

Had a number of issues involving keys. Found out after over two weeks they had given me the wrong mailbox key and my back door key didn’t work. Also had a footprint in the concrete right in front of the front door. Though these issues eventually got fixed, I would’ve thought these would definitely have been done before before the walk-through.

My financing/underwriting experience was a nightmare. I am still waiting on an item identified during the final inspection to be corrected. That said, your loan officer and salesperson provided outstanding customer service.

experience was adequate at best

We had a home inspection done and, as expected, a few issues were identified. Most were minor, but there was a roof issue that we were told had been repaired after the first inspection. Unfortunately, it was not, and it ultimately took three return visits before the roof was fully corrected—each time we were assured the issue had been fixed. The other items were addressed over those visits, and everything was eventually completed. Our home inspector was very persistent and continued to follow up until all repairs were properly done, which we appreciated. Overall, we felt the home was a good value compared to existing homes on the market, and the interest rate offered by the builder was better than other options we had. However, the repeated assurances that repairs were complete when they were not made the repair process frustrating and left us disappointed with that part of the experience. ... More

The community is beautiful, however the home buying process through Lennar mortgage was beyond stressful and quite difficult. Our file was passed through multiple people and it seemed if each person had us start fe the very beginning of the process. So very stressful and irritating. There was a miscommunication as to what color scheme our home would be and upon our walkthrough we were promised by a gentleman covering for Brittany that we could easily change the color. Long story short, after jumping through multiple hoops, no response from texts sent to Brittany or her boss Cathy, we were the told today, that they will not be painting the door. Basically, we got what we got. Needless to say, we are not happy with that response or the way the whole situation has been handled. We simply wanted what was promised to us on our walkthrough. Overall, home is lovely, communication from within Lennar builders, poor! ... More

I’m a first time home buyer, but in my opinion this home is not complete. It’s missing medicine cabinets, towel racks, and the garage and attic trims are unfinished (holes/gaps). The small bathroom should be tiled or at least painted with latex paint. The hot water in the shower is immediate, however the water from the sinks takes at least 1.5 minutes to heat up, which is a costly waste! Heated air from the furnace isn’t distributed evenly throughout the house. The sunroom is very hot followed by the master bedroom and little to no heat in the bathrooms! There should be permanent labels on the water and gas supply/shutoff valves! ... More

Lennar's loan process was great! I moved across country and was on a roll getting everything moved in until it started raining here. I had a serious roof leak the first night it rained hard here which was only 2 weeks of me living in my new home. My third floor hallway was soaked with water and there was a small leak in my master bathroom. Water was coming out of my smoke alarm and ac vent in the hallway. I had to pretty much stop everything and postpone all my furniture and holiday plans to deal with this. And, I am still dealing with it a month out. Lennar's warranty team has been awesome so I am grateful for that! Very nice, responsive, and helpful (Lee and Bill). You would think the roof would be the most secure thing though especially in Florida. The leak in my master bathroom is still leaking and not fixed. I am still a little skeptical if the leak on my roof was actually fixed properly or just a temporary band-aid. Some of the workers they send out do not have the best communication. Some other quality issues; front and patio doors not sealed properly, paint peeling, bad caulking, bad tile work in the bathrooms. ... More

I was so looking forward to own my brand new house from Lennar and to my disappointment I was shocked to see such a pricy home with the cheapest details such as $25 dollars faucets throughout the home, the smallest and most uncomfortable patio door, the most horrendous baseboards just to mention a few. I could have backed out from the sale during my walk through but I have already sold my home in CT, my entire life and my family was already packed up. Here I am regretting trusting Lennar as much ad did.

My overall experience with Lennar was good. There have been and still are issues regarding quality control. I have purchased a Lennar home in the past and was very happy. That is why I purchased another Lennar home. However, I am disappointed with some of the workmanship in my current home.

Wanted to buy a lennar for the lower interest rate for VA loans. But the mortgage company kept changing the requirement until the day we closed make me watch and constantly find paper work for a month. Blue tape inspection went ok they did fix at the cosmetic flaws but fixed the major ones then the sewer system back up on day 3 or being in the house lennar was quick to get it fixed but it still took a day. Having back up sewer in my house.

After we went into contract we were assigned a new home concierge to guide us through the rest of the process. She was impossible to get a hold of. Never answered the phone or returned messages. Unresponsive to texts and r-mails. We got wrong information about utility companies, wrong names wrong phone numbers. It was like pulling teeth to get info about trash pickup. We got the wrong info on mail keys. Had to ask repeatedly for the promised paint coupon. Overall the part after contract was a disaster.

Disappointed that options were not offered. My previous home buying experiences offered other additional options like gutters, sprinklers, blinds, tankless water heater, etc. Nice to have some of these items offered as additional options rather than having to run around and gather those items on my own.

Tengo dos meses con la casa (nueva), aunque me gustó el diseño, la calidad de los materiales son muy baratos, incluyendo la cocina hecha de aglomerado, en el segundo piso tuvieron que hacer reparaciones ya que caminas y el sheathing hace ruido como su fuera una casa vieja, los baños pueden verse bonitos pero aun así los acabados son de baja calidad, el motor del aire acondicionado lo colocaron cerca de la sala y hace demasiado ruido, también llega el ruido a las recámaras que estan cerca del motor, no entiendo porque lo pusieron ahi... entregan sin pintar la cochera y en la parte de atrás sin los gutters ni downspot, y los de la fachada los entregan sin conexión al desagüe, los pisos son de vinil y el Fence tendrás que ponerle laca ya que solo es madera sin protección, los andadores laterales no tienen piso solo tierra, , así que tendrás que gastar mucho en arreglar todo esto... ... More

Found th design house in a different development than first wanted. Multiple POA restrictions. Showed us house. Lied about being able to use Burnt store marina pool. Later told about easement which restricted pool layout. Mortgage sent multiple paper work- some sent multiple times. Had to wait 2 days to get keys after our settlement. Not a great idea to buy a lennar house in mixed community of builders. House vacant over a year. Had lots of bugs on the floors. Even blood on floor and wall. Still with problems getting onto website to report problems.

I feel it is too soon to rate the house. There has been a lot of issues with Lennar homes so we will see. I have had 2 issues so far and they did get resolved quickly. I love the area we are in and the house we chose. The approval process was a hassle. But Kimberly B in SC was amazing.

Plenty of short cuts, some of the workman ship pretty much money motivated, 3 max,for the price it's a decent deal, had to finish some of the issues by myself and not wait for the so called professional to respond, over all it wasn't as bad as someone else told me, good luck if you think it's nice in ready

Great incentives.Alex from Lennar mortgage is hard to work with. Disappointed with the second walk through. The issues were not resolved as expected. Paul from customer service is great.

We were disappointed in the quality of the cabinets and drawers. the upper cabinets cannot be opened together without creating damage. They are not deep enough by an inch and the drawers are very shallow as well. One outside hose bib is not enough. The website and final/actual inclusions are not consistent. The people were all great. It was very frustrating to have credit cards that I use for business get added to the home mortgage with my credit, debt to income ratio and 30% down. My realtor spent 3 hours on her hands and knees cleaning paint off of the floor.

Overall, the experience was not satisfactory. They are very rigid in their decisions, and nothing can be changed or modified before the closing, which is not acceptable. Even if you like a few items, there is a high chance you will not like others, yet you are forced to accept everything as it is. This makes the entire process feel like a waste of money. Additionally, they are not cooperative when it comes to correcting faulty work or mismatched items.