Lennar Reviews

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Lennar has succeeded at making my first home buying experience terrible in so many ways. Closed Jan 19th and still have floors popping up all over house. Got huge runaround by flooring company. Now I have to be displaced from my home for 3 days and pray things are actually done correctly this time.

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

Buyer beware. Lennar hired substandard contractors. Problems since we closed.

The day of move in/closing, my wife ran the dishwasher to clean some new dishes purchased. About 15 min into the cycle we smell something burning, open the dishwasher to find the sprayer was improperly installed, fell over and caught fire on the heating element. We immediately sent in the warranty claim, to which we were told this is through the applicable manufacturer. After 3 weeks without resolution Lennar finally stepped up and replaced the dishwasher. Now we are about 6 months in the home, I have hardwood floors splitting down the center of planks. I brought in the flooring manufacturer independently of lennar after the last experience and was told the issue is either the slab cracking and separating due to lack of vapor barrier or proper reinforcement, or the fact the flooring was not acclimated to the space/installed in a conditioned space per manufacturers guidelines. I have held off submitting the lennar warranty claim as almost weekly another crack or buckle presents itself. I will be submitting the warranty claim with the expectation of full replacement. On top of all this we had the worst QC experience ever, as the guy who walked us through basically told us that we weren’t allowed to point out defect issues and he’d catch all of them. Upon acceptance not one of the 10+ items identified were even addressed. Almost daily I find additional qc issues throughout the home. Lennar is just another fly by night track builder spitting out sub par quality homes, without care for the longevity of the product they produce. ... More

Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.

Don't buy from lennar. They won't do anything.

Find another builder! Buying a home from Lennar has been one the most stressful things I've ever experienced. If I had it to do over, I would not use a builder as large as Lennar. I would do my homework and I'd use a smaller company with a good reputation. My home closed in early March 2021, it's mid-May and I still don't have a working dishwasher. That is just one of a number of things that have made for an unpleasant experience.

House was rushed to be finished for builders financial year end and it is very noticeable. Responsiveness to repairs are still not completely resolved after 4 months.

The mortgage company with Lennar has horrible customer service. They treat their clients like crap after all the effort they put into buying their homes. I'd never buy with Lennar again.

A lot of things in the home were covered up and not done properly. I am still awaiting for certain things to be fixed and should not have to wait for the one year housing settling process because it has nothing to do with the house settling process.

There should not be this much damage done to a new build prior to moving in. The entire house has to be painted on the inside there is flooding outside landscape issues construction issues etc.

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass!

We were promised a bigger backyard with a brick wall for our home. We originally were going to purchase a different lot that was cheaper, but were offered our current home because the backyard was bigger. Of course, you would have to pay a bit more for a bigger lot. Come one week before closing, right during our walk through, they told us that our backyard would have a slope fence. Imagine our perplexed face when they literally told us this one week before closing. They still had the nerve to tell us, you can still back out on the house if you are not satisfied. Okay lady, yea let me just live in the streets while I find another home. Had this been mentioned months earlier, we would at least actually have a realistic opportunity to back out on the purchase. We were very adamant about having our backyard that we paid more for done correctly. But no, they completely ignored our request. Very dishonest and untrustworthy, sneaky people. So now our backyard’s width has 3 feet of unusable space. That may seem little, but when you already have a ridiculously small back yard, 3 feet makes a huge difference. The cherry on the top of all of this was during our one month walk through. The lady apparently thought it would appropriate to say “So has the backyard grown on you?” Who does that?! Overall, we are very dissatisfied with our experience. ... More

Poor construction lack of communication and no care towards the client

Horrible experience with Lenner, Very cheap materials, cheap appliances cheap items installed, I am regretting buying Lenner home. Very bad experience never recommend to anyone buying Lenner homes. In any condition my home is not looking that I have paid over 530k house. Billy was good

Our home was built in a guinea pig of semi-custom home neighborhood at a luxury price point. The Lennar project managers and subcontractors do not understand how to complete a home of this nature that isn't their traditional entry level home offer with only A, B or C options. The timeline was well beyond what we were promised, the sub-contractors created so much havoc that Lennar had over 200+ items to fix at close, and fortunately, we did not use the Lennar financing team, so we were able to not be forced to close with 200+ issues wrong with our home. We had them fix the majority before we closed, and about 30 issues remained, and these took two months to fix beyond close only because I called and emailed relentlessly, and managed the sub-contractors myself in order to get everything done. Be prepared if you don't buy an entry level home that you will have a second full time job managing their project managers and subcontractors to get the home to the point where it can be inhabited and get what you paid for from them. If you are looking for luxury, semi-custom, do not look here until they fundamentally change the way they go to market and revamp their entire team. ... More

Please don't close on your house until all issues ate resolved .

Find a different builder.

Other than the building foreman, the interest in your home buy post signing ranges from apathy to derision.

Quality and Customer Service is really poor

Buyers do not trust this seller. They attempt to strong arm buyers through threats of pulling on deposits. The Director of Sales for Miami, FL was a tyrant. He openly threatened to make a Veteran family go homeless because he could not grasp the concept that VA loans have certain stipulations for retirees. All of this was done to provide better profit earning for corporate lackeys at the end of the fiscal year. The sales and maintenance teams were using the home as a gathering place or at least it seems. They left a dirty kitchen sink, consuming alcohol beverages while on the job. This is true because these workers left the empty six pack along with the receipt from the grocery store where it was purchased. Some worker urinated in the full bathroom downstairs and never flushed the toilet. I walked into a bathroom with the foul odor of sitting urine in the toilet. The caulk to the stair railings is corroding away. Nothing in the house was correctly leveled out. Walls are not straight and we’re not leveled correctly. My upstairs floor was atrocious. Upon pulling out the carpet you could see the ply wood was not fresh but rather recycled wood, the floor is not leveled and slants/dips in many spots, and there was a hole in the flooring plywood at the top of the stairwell where the worker stuffed some debris or material to maybe think seal the hole. There were gaps in between each piece of plywood flooring, Ceramic tile in the master bedroom bathroom was done hurried as the tile are cracked and there is a nice sized gap between the tile and mirror. The cabinets are not leveled correctly and the counter tops are significantly gapped in some areas. Cabinets are bowed outward in the center. Kitchen countertop was not fully caulked. The cabinet drawers wheels are rail system are failing and I have drawers falling into the cabinet. The floor board of the kitchen cabinets was corroded and loose. The garage was not cleaned out and had all kind a of debris remaining inside of it. The sod was not taken care of by Lennar and I am stuck trying to revive the grass they killed by not doing anything to the lawn. Debris and broken ceramic shingles littered in the lawn due to workers not cleaning up after themselves. Crack shingles and the clay edging On the corners of my house look like mushed clay instead of the perfect diamond shape. Shingles were not sealed and appears to openings on the roof for leaks. The storm shutter frame around the front window is cracked. The Blackfoot of the home actually has a small gap where out light shines through and my air conditioning leaks out. Basically, there was no quality assurance being conducted on my residence during the construction. Sales reps rushed the inspection of the home. Also the smart home provides was not as advertised as the order excluded several services to include the Amazon rep bringing the Sonos speaker!. There is no trust that the one year warranty will be honored the same way closings are held in a lunchroom of their corporate offices with all kinds of personal and privacy act information being flaunted around during the final transaction. ... More

Poor customer service, repeated broken items and screw ups on the home. Sales representative quit responding to emails or communications the second the ink dried. Broken bath tubs, sinks that leaked and poor follow through. Made me police the situation the whole way the whole way through to get basic items an inspector said be should be done taken care of. Ridiculously stressful and completely ruined the new home buying experience and our holidays (we moved in right before Thanksgiving). I literally would have went to the trouble to put a sign up in my yard warning people to check their online reviews before they buy (we didn't and got burned), but they threatened me that it was against the HOA guidelines and I would get fined if I actually put a sign up. I could have dealt with all of it had they done anything that resembled "we're sorry" or "what can we do to make this right" before it was all over, but they were literally only interested in enforcing their onerous contract and doing as little as they could to consider the situation "legally" resolved even if I didn't agree. Imagine paying for a completely new home only to find out they can break whatever they want and patch/repair it and provide you essentially with refurbished goods and still be within their contractual obligations even though you paid for a all new house.....and finally...imagine how your wife deals with all the stress of all of this while you're just trying to take care of your family during what should be a happy and joyful time. Google "Lennar homebuilder reviews" and look at the thousands of families lives and homes that they have destroyed. This is not a company you want to do business with. ... More

Quality of house and whole experience leaves a sour taste. I would suggest that anyone thinking about buying through Lennar, reconsider and look at reviews, as well as look very closely at details. Definitely not a builder that takes pride and address issues in a timely manner, if at all.