Lennar Reviews

Communication via lender was scares - little to none The day of closing didn’t know if I was going to close or not due to lack of communication finally 2 hours after my set closing time I got a call and they told me that they were working on it and they would let me know by 5 , 5 rolled around and still nothing. The builders pushed my closing date from , 2/28 to 2/25 at the very beginning of the loan process no big deal but they didn’t communicate that with the lender so the lender thought they had more time to work my file. No only was the house not ready to close, there where things not done on the house. Both my initial and final walk where a joke as things needed to be done and on closing day when I was handed my keys i had no sod ground was not grated before sod was thrown the day after closing so the ground is uneven and feels like quicksand even to this day a month after closing (the CSR added a drain pipe to help with the water flow in the grass but we still have the unevenness and still is like quick sand , behind the back fence just drops down so when you water the dirt just washes away and we have holes under the fence line) no cabinet doors and damaged drawer (they grabbed a cracked/damaged cabinet and drawer from a different house and installed it in mine) , a giant hole in the wall in the hallway wall where a lite switch was suppose to go, so no hallway light, foundation on the side of the house was cracked and honeycombed did not look very nice on the eyes. They peanut buttered cracks in the siding when it was broke off thinking we would be okay with the look of it Just overall construction was poorly handled and done. The biggest excuse I head was DUE TO COVID. I will never recommend Lennar to anyone I know. ... More

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

The workmanship was essentially non-existent. The initial walk through was embarrassing for the Lennar employee. The number of serious issues were many. A hole in the shower stall, island counter top improperly placed and crooked, windows that wouldn't open/close properly, vinyl flooring that had to be replaced, damaged appliances, sloppy trim painting etc. Some issues have been resolved after an Regional Vice President got involved. Discussion with our immediate neighbors indicate all had quality issues. We understand the impact of the pandemic, worker issues and material delays, but the price remained constant and we were simply expected to accept poor quality. In all fairness, the on-site construction management have been helpful and friendly. ... More

There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the home buyer had to find and pay someone to install it. ... More

Make sure you get what you pay for.

Before making my first payment my home had five separate issues with flooding from the main drain. !!!! Responsiveness was rated a 3 because someone from the corporate office did contact me regarding my issues and provided in writing timing of when all my repairs would get completed. Very unsatisfactory with the issues my wife and I had to deal with.

From start to finish, nothing was done right. It’s over a month since my family moved in the house, Still can’t get anyone to finish installing and repair things that wasn’t installed correctly.

For a home that was over 1/2 a million dollars, the quality and craftsmanship were not there. Things never added up to what the builder was thinking from the landscaping (who puts really big trees right next to one's house and expects there not to be a problem 10 years down the road), Even the kitchen looked like someone brought in a bathroom with the subway tile backsplash in which we asked not to be put in. The outside of our home is not painted in the proper color scheme as indicated in the design plans. The master bathroom shower has a small shower head on one side of the shower and 80+ inches on the other wall is the shower bench in which the water from the shower head never reaches the bench. The shower door in the master bathroom lacks sealant and water goes all over the floor. The Master bathroom has Cabinet Shells but nothing inside and no way to organize the things that might go under the sink. Laundry room lacks functionality as the cabinets are too small. The Kitchen Sink was a single stainless steel sink 14 1/2" by 22"....could not even put a big pot into it and lacked functionality of a normal sink. Overall closet space is very limited. For a new house, I expected to pay a bit to add my family touch to it but 25,000 to sink in is a bit ridiculous as I had to remove the bathroom from the kitchen (got rid of the white subway tile, removed all carpet and put in tile, Cut the white quartz counter top to accommodate a bigger sink that provides functionality. Installed a Shower Panel to get water flow to the bench (barely gets there but 1billion % better than the small shower head. Still waiting to properly fix the color scheme of the house. Have to pay someone and ask HOA for permission to remove the soon to be big trees from the house all together to prevent problems with foundation and/or sprinkler system. Sigh...the list keeps growing and I just am left asking Whomever designed this home and layout must have been higher than high. ... More

Spend the extra money and go with a better builder

Craftsmanship is below par and have a lot flaws. Mentioned it to dirt walk through and took a long time to fix it. Took off many times and was stood up by concrete 4 times without a notice and I have to follow up a lot of times. Until now it’s not fixed. Been lied during building process and overlooked it . Been lied again and might follow up with Lennar corporate to get it resolve. Upset with the company and couple employees. Jerry and Brandon are the one been helpful

Lennar is a shady company that builds cheap houses and doesn't stand behind it's work. I have had so many issues with this home. Which have still not all been addressed. Lennar Lending is a joke and almost caused me to be homeless after they were going against Home Lending laws. Horrible experience. Wouldn't recommend to my worst enemy.

Not a positive experience. Would not recommend Lennar to family and friends based on my bad experience. Note that every neighbor I’ve talk to all expressed the same bad experience.

Now that we are in our home, we are discovering poor quality throughout our entire home.

I had an incredibly awful experience with the customer service of Lennar. The company did not work in a timely fashion for necessary community approvals, but did not disclose this until the evening prior to closing. Days with an unknown closing date followed with Lennar completely lacking in communication, concern that my household goods were already on their way from across the country, and telling me on multiple occasions that I should be calling the government agency to get the approval faster. It was the worst experience I have ever had (by far, literally don't have anything else to compare it to) and I will never buy from Lennar again. In fact, I was ready to cancel my contract, losing thousands of dollars, just because of how bad the experience was. The only reason I didn't was because my child had already started school in the area and there was no other housing available at that time without having to transfer my child to another school. Don't do it if you don't want a miserable experience! ... More

Finnished home is nothing like the model homes, from staged lamps in living rooms with cords hidden under rugs were no outlets are provided, to trim tile in showers that isn’t put in actual homes. Overall quality is terrible, Door openings uneven, lights not centered, outlets in wrong places, internet wiring frayed in walls/connectors loose, appliances not correctly hooked up, light switches not working, yard with construction debris all over, landscaping a mess!

This is not our first new home purchase, but this was by far the worst. There is not enough room here to describe everything and I do not have all night, but I'll start by saying that we were rushed to "close" the purchase on November the 29th last year and it is today, almost 2 months later to the day that we received the key to our home after multiple attends and visits to their office from our realtor. We still do not have any documents what so ever that show that we purchased a home. To this day there is still work to be done in our new home as everything was rushed, but nothing done properly: scratches, dents, paint damage, wall damage, floor damage, water does not get to the irrigation system up front ....and so on. Consider a different company for a new home....... Terrible service, and no one gets back to you from the Lennar Title. No one....in 2 months.... ... More

The whole process was a nightmare from beginning to end.

We were and are excited about moving into the community of Ave Maria. Our purchase of the Ariaballa not so much! The quality and workmanship of this build has alot to be desired. Lennar was quick to take our money and when we notified them of the several issues it seems to have landed on deaf ears. From garage overhead doors that don't function, to missing trim, missing shower doors, several damaged and marked cabinets, and a long list of other items. Our suggestion would be to run as fast and far away from Lennar as possible!

Lied about picking options until after contract was signed. Then we were told we could not pick our options. Lennar lied to us on multiple issues.

I hated my experience with Lennar and will never t Go through this again! The lack of communication, the issues with closing, and all the little details and problems in my home like it all not being cleaned by my celebration walk. The carpets were t vacuumed, none of the windows were cleaned, scratches in my stainless steel sink as well as a dent in my refrigerator. Paint all over the breaker box. Leaves and dirt in my garage. Stains on the concrete in the garage. Almost every corner in my house is cracked. As well as the master bathroom shower. Even the doors/ walls and corners of my bathrooms are crooked. ... More

Builder is not at all responsible. Very slow to address issues.

Lennar rushed their product. It shows in the lack of attention to details in their finished product. Also, closing was a nightmare.

I really have nothing good to say about the experience. Lennar is very slow to respond to issues. I would absolutely not recommend asking for any upgrades as I promise those will get screwed up too. They have already moved on to building the next phase of homes and see little urgency in helping to fix issues with their existing homes. I hope my experience is unique but I don't think it is from what I understand. Good luck if you choose a Lennar home - you'll probably need it

Irresponsible project manager and low quality of workmanship. My worst experience ever from buying a new home in years.

TOO MANY ISSUES FOR A BRAND NEW HOME