Lennar Reviews

Upon putting in an offer on our home, our sales person contacted us and tried to get us to sell our current home that we were living in to "Open Door". I told her I would not do that and undercut the Realtor that we had our home listed with. She then proceeded to email us information on how to sell with them. I called her again and told her we would not be doing this and I felt like she may be getting a kickback by pushing it. The salesperson was very unresponsive from that point forward. I had to pursue other avenues to find out information about the progress of Our House because she would not Return to my phone calls. At the time we were first visiting the property,we were informed, there would be a cool playground in dog park in the development. While we understand that all homes must be complete before they be in this building process. Comma we have since learned that the pool would be acrossed the road, in another Lennard development. This would mean that my family would have to cross a major street. Walking to the pool will NOT be possible due the no cross walks, traffic lights and a speed limit of 45 mph. We will have to drive in order to use the swimming pool that we have are paying CDD's for. We believe we should have been told the truth about the pool placement. We may not have chosen this development with that knowledge. In addition, right before closing on our home when the appraisal was done. We found out that the house appraised for less than what we were paying. Lennar refused To Do anything about it and are only choice was to walk away from the deal. Since we had already sold our home and were out of it in a different state. We feel that we were put in an possession of accepting the appraisal or being homeless. Don't know if I would recommend this company again. ... More

The process is simple in its entirety. Lennar made it very easy with the buying process. The issue is that there is a lot of language that isn't friendly to first time homebuyers. Everything needs to be kept in writing for anyone buying a home through Lennar. There was a lot of talk about what was agreed and not agreed to but because there wasn't a paper trail from phone calls it made the process difficult. Also Lennar pulls credit far too soon in advance to where when they pull your credit score again before you close your rate will change due to initial credit hits. Communication from the sales and mortgage team was sub par past the initial contract. The construction crew and warranty team did an excellent job throughout the whole process Peyton, our construction superintendent, addressed many issues and concerns throughout the process. Peyton also put in contact with the right people for problems he couldn't answer. Justin, warranty specialist, has been quick and efficient in fixing any problems that have arose thus far. He has had people at our house to fix the problem in the same week and followed up to ensure we were happy. Peyton still stops by as they are still building in the neighborhood to make sure everything is perfect. Morgan in the mortgage department was the one person in that department who made sure my questions were answered and she contacted the right people to make sure I had a good closing experience. Shauna and Aunya, who I never met, were quick to help via email and were efficient and accurate in addressing closing concerns. Lennar has the world of new homes at their fingertips, they have great people in Huntsville but they received 2 stars on trustworthiness due to contract talks to buy a home. Make sure everything is in writing and it may be best to contact a realtor who has worked with Lennar. A solution to Lennar's problem with buyers would a portal where all communication is logged and kept through the system that multiple people could refence within contract negotiations. I also felt somewhat rushed to buy a home in initial talks as they were saying things like "you need to sign today if you want this house". Peyton, Justin, Morgan, Sharna, and Aunya... thank you so much for making my experience great! ... More

My experience with Lennar Craft Springs is not great. First, I don't believe I received the best value as a veterans. Second, I was rushed through the second walk through the day of the closing. A long crack in the garage floor that that was noted in the first walk-thru remains, food crumbs in the microwave remains, a bedroom wall cover is missing and I did not receive all closing material at closing.

He was very nice and helpful. He did what he said he would/was going to do. His work is very nice and I do love my new home. I did move in very quickly, but Jackson did all her could to ensure that I had the home of my dreams.

Disappointed… easy to get in. Sales and mortgage groups were great. What promised was not what I was given. Now fence blown down and it seems they are taking their time to repair. We live on main road and it is super loud and cars have access to our back door. Very scary.

All was fine leading up to purchase.Once purchased, your just another number. Slow response to issues. In my case, main issue was quartz counter, peaked at main joint, said it was normal. Interior paint is very cheap. One wipe and your removing paint. Sliding glass lock mechanism is too hard to even open. Hung my own window treatments, nothing is square. Cheap appliances, refrigerator has no capacity. All in all, cheaply built home.

Wiring money, especially if you have a 2d property, is bureaucratically burdensome.

Michael did an amazing job with getting the ball rolling, and the staff at the title office were amazing. I had some challenges with the finance team, they were disjointed and that was overall frustrating. Dislikes: the model home does not match what I bought. I was told I would be buying the exact same product, I was okay with that. However, the home I purchased had some significant downgrades (living room does not have a tray ceiling, bedrooms does not have ceiling fans, cabinets does not have pull knobs, no crown molding, back door does not have blinds, toilets are not sealed, flooring was totally different). HOA: Cost is extremely high, there are no amenities in the community. ... More

We had quite few issues with our build, the workmanship was poor in several areas. . From Garage Flooring to Drywalls. The buying process was also bit clunky. Despite having the "high tech" communication tools, it was still not as smooth as it could have been. Overall. It has been average quality of build and process. Nothing really wow'ed or impressed us. This was our 4th time purchasing New Construction, so are familiar with process. So, our feedback is just "ok" could have been worse. But we have seen much better build and process as well. The quality and after build service/support... only time will tell ... More

I cannot recommend Lennar Title. There were multiple mistakes that I’m glad we noticed and the entire stressful experience culminated with our keys being given to another homeowner. I had to drive his keys to him in order to trade. I’m an ex Realtor and I’ve honestly never seen so many serious mistakes. I can only assume they were understaffed.

The mortgage experience was not great. Didn't listen or pay attention to detail given

There are a few things that lowered your score (not sodding the whole yard, upgrading appliances, or especially not installing water purification for the incredibly hard water situation here that will mean appliance and plumbing replacements in the near future). Angel and Bianca are the best who worked with us through the process!

Too many delays, too many expectations not met

Multiple issues when I moved in but after communicating with lennar they scheduled people to come fix the issues. Paint left on floors, lights, door frames, screen door was broke also kitchen cabinet was broke.

Spec sheet for the home stated finished stone veneer. When we moved up to the new home it was completed with siding. No adjustments have been made by the builder except to say "it was my fault". Have asked HOA to further investigate. Was hoping for either adjustment at closing or replacement of the siding-nothing has been done-felt like a bait and switch.

There have been multiple issues with the home that have needed repair or to be addressed. Prior to closing customer care was very responsive. Since closing the responsiveness has gone significantly downhill. Also that I continue to find issues related to the quality of the craftsmanship of the home that demonstrate sloppiness in the building has been concerning. The insulation for noise and weather is great. The community is well taken care of.

There is a lot of issues in the house like electrical, paintings, dirty windows etc. we did mark some of it during the walkthrough but they just remove the tape but not fix. I placed request for repair but some contractors takes time to respond and come. We closed in August but until now we still have problems. Although our customer care coordinator, Destiny is very helpful.

We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short cut on something you can see what other short cuts did they make that you can't see. Would I buy from Lennar again? Maybe but I would want a more detailed list of items being added to the home so you know exactly what you are buying. ... More

The main reason I'm going to the trouble of writing this is to state my displeasure at one aspect of the purchase, but I'll save that for now. First I'd like to state what a good value for price my home was. It seems to be quite well made with an unusually generous part of budget having been devoted to excellent ambient lighting and electrical outlets. One generally must pay a premium for that. That's where it ends. The lovely garage comes without a garage door opener. Seriously. And zero trim work with white paint everywhere. Barren as a baby's behind. Now for my complaint. The mandatory appliance package is awful, being very clearly builder's grade and black. And inexplicably, Lennar refuses to just keep their appliances and permit me to bring my own, which I did anyway, but now it's taking up valuable space in my garage and I must go to the trouble of trying to sell it myself. This seems utterly unreasonable to me and makes me snot blowing mad. ... More

The home buying experience was excellent! Except the loan process, it was painful, draining and very time consuming- requesting the same info over and over from my job and from was very unprofessional from the loan company—-

There was lot of unknowns after and before the Closing Process and there was no follow thru on what was discussed and agreed to during the walkthru and during the Sales Process.

They cut corners on a lot of routine things. Air conditioning not working properly with temperatures and humidity control. Told about it when had inspection but they stated that it met code. Only 1outdoor water spout. Cheap noisy garage door. Sod that was placed is dying even with watering as suggested and longer.

In a 2400 sqft house, lennar provide only one sink in master bedroom and their original design is questionable. Plus using wood floor instead of tiles in all bathrooms. Only one Ethernet connection in the whole house which is only in living room. The room facing main road has only one small window in lennar wildflower II collection in Marigold elevation B plan. Overall plan for marigold is really good. And spacious. Bath tub size is too small to fit in secondary bathrooms. These are all small design changes that gives more satisfaction if it were included in original plan.

Many individuals that you work with following the purchase if there are issues seem to be quick to respond, communicate well. Just understand you get what you pay for then you will not have any issues. The overall workmanship, especially on the finishing leaves a lot to be desired, everything from uneven tile work, caulking & grout work, finishing cuts on trim, etc.

We never were allowed to talk directly to the construction manager or supervisor only thru our agent who was good by the way. I asked for superintendent several times to call me. We did not get one phone call. Many issues could have been resolved before our walk thru before closing. This process should be changed. We had grading and drainage issues from the house next door and the common area which is on the other side our house. I was assured they would be fixed after closing and as of today they are still not fixed. I should have never closed before they were fixed.