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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

D

  • Thor T.
  • Verified HomeBuyer
  • February 24, 2025
  • Roseville, CA

D. was great to work with, communicated very well and responsive. We closed over the Christmas/New Year holiday period. Due to the holidays and staff on vacation, closing was difficult. Avoid selling or purchasing a home during this time window. Our agent worked hard for us and need to pass on a thank you!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Home purchase

  • Anonymous
  • Verified HomeBuyer
  • February 24, 2025
  • San Antonio, TX

I would definitely suggest looking a the home prior to purchase, that ble tape walk thru is a MUST DO.Make sure you get it in writing that house will be CLEANED prior to move in. Make sure that you get it in writing that AFTER they place sod in your yard, they will come back and clean the dirt/mud mess off your sidewalk and driveway. There were just things that were left unexplained, and still aren't clear. This is a HOA neighborhood, so you'd expect to not have solicitors, however, for the first 15 to 20 days after closing, you will be bombarded with AT&T, security system, vacuum cleaner ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Poor attention to detail

  • Anonymous
  • Verified HomeBuyer
  • February 24, 2025
  • Ocala, FL

I didn't realize how bad this really was but the concrete work and trim work I have seen in this house is some of the worse I have seen. Holes in the concrete were sloppily patched. There is sloppy touch caulk all over the base boards. I think it also would have been beneficial to offer at least blinds. A new house without any privacy until you get the time to install them is really annoying. This would have been a minor addition for a builder as big as Lennar.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Great buying experience

  • Mark E.
  • Verified HomeBuyer
  • February 24, 2025
  • Chattanooga, TN

Great experience. We also used Lennar Mortgage and Rebecca was fantastic! Some very minor things at inspection before closing but the whole team was responsive, professional, and really took care of us and still do during the warranty phase. Dakota the construction manager is amazing and always helpful. Brandon in the warranty department is all over it. Sure I’m leaving someone out but the whole team made it a pleasurable experience. I would use Lennar again in a heart beat! Love my home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home buying process

  • Anonymous
  • Verified HomeBuyer
  • February 24, 2025
  • Henderson, NV

It was one of the easiest home buying experiences. I have owned multiple homes and this was so easy! It went great! Everyone we dealt with was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad experience

  • Walther D.
  • Verified HomeBuyer
  • February 24, 2025
  • Orlando, FL

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

Lennar responded:
Good morning Walther, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Cheap materials and poor customer service

  • Mark T.
  • Verified HomeBuyer
  • February 23, 2025
  • Madera, CA

We own a Lennar home in Las Vegas that is well built, with quality materials and great attention to detail. We have been so sad to see that what we expected here was not what we got. It appears that the company saved a few bucks on the bathtub, the carpet, the trim and countless details. I spent a lot of money to have the garage textured and painted... something I expected from Lennar since my Vegas house had that. We love the porcelain tub at our house there and hate the cheap fiberglass one we got here with structural cracks in it. The fit and finish is so cheap we will have to be ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

April

  • April C.
  • Verified HomeBuyer
  • February 23, 2025
  • Las Vegas, NV

This is the WORST house purchase I have experienced. This is a DIY loan and home purchase. There is NO personal contact - everything is done with text, email & e-docs. I was scheduled to close on Dec 9 but because the title wasn’t transferred I closed on Dec 23rd and I was not compensated for all my expenses I paid.

Lennar responded:
Good afternoon April, thank you for sharing your experience with us. We are sorry to hear that you felt there was a lack of personal contact. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Great experience

  • Anonymous
  • Verified HomeBuyer
  • February 22, 2025
  • Winchester, CA

Great Company to work with. Everyone was very helpful with all the paperwork questions I had. They made my experience of purchasing a Home a pleasant one. Buying a Home can be very stressful buy they provided guidance and professionalism in everything they did. I'm very Happy to have chosen them with my house purchased. This is a place I can call Home. I will definitely recommend them. Thank You Lennar for a Great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Osborne Trails Plus and Minus

  • Curtis B.
  • Verified HomeBuyer
  • February 21, 2025
  • Westfield, IN

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible experience

  • Katie C.
  • Verified HomeBuyer
  • February 21, 2025
  • Franklin, IN

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

Lennar responded:
Good afternoon Katie, thank you for sharing your feedback with us. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great location!

  • Antonio M.
  • Verified HomeBuyer
  • February 21, 2025
  • Fontana, CA

Maybe a little bit pricey..otherwise it was a great experience!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Flora Meadows Experience

  • Dana F.
  • Verified HomeBuyer
  • February 20, 2025
  • Converse, TX

The sales rep was very helpful with the entire process. My only complaint with the property is the carpet was not cleaned and the cabinets are low quality so a few corners are mashed in. I am extremely disappointed that the builder decided to add fencing to the entire community except for the first few houses were purchased. What's worse is that although different lots can vary by price, soon after I committed the price of the same model dropped by $20K.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar was wonderful in all aspects.

  • Gregory B.
  • Verified HomeBuyer
  • February 20, 2025
  • Eagle Mountain, UT

Everyone was very kind to us and quick to respond to any situation. We were all under the gun to perform in a very tight window and everyone was brilliant in how they succeeded in that environment.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Shweta G.
  • Verified HomeBuyer
  • February 20, 2025
  • Sacramento, CA

We had a great experience with the Lennar team which helped us in closing the home smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I had a great experience bying my home with Lennar

  • Shahana J.
  • Verified HomeBuyer
  • February 20, 2025
  • Ocala, FL

I'm very satisfied bying my home with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Devon

  • Cynthia E.
  • Verified HomeBuyer
  • February 19, 2025
  • San Antonio, TX

Lennar was by far the best experience as a first time buyer. Always on time and willing to answer any questions. Having a realtor Adrianna to guide me to them was amazing. I 100 percent would recommend to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Looking forward to retiring in Nobles Pond

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2025
  • Dover, DE

Overall good experience. Valerie McCarney was excellent and responded quickly to any questions. Not happy with propane heating costs and would prefer natural gas. Some carpentry and painting was sloppy but is scheduled to be corrected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Very attentive, helpful and clear on the explanations.

  • Marcia S.
  • Verified HomeBuyer
  • February 19, 2025
  • Palm Bay, FL

Made me feel very confident and comfortable and no stress.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good but was disappointing as well.

  • Tim W.
  • Verified HomeBuyer
  • February 19, 2025
  • Vail, AZ

During the final walk through we were disappointed as many of the issues we addressed in previous walk through had not been addressed and this was our day to sign for the house to get the keys. We were scheduled for the final walk through at 0900 hours. The superintendent was told it was at noon and was thrown off by our arrival. Not his fault. There was a lack of communication with him by Lennar. We were disappointed as repairs were still in progress while the cleaners arrived. We did not like that parts of the house were poor and shoddy work. And were told we had signed a contract. We had ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Salesperson did not keep up her word

  • Giovanni G.
  • Verified HomeBuyer
  • February 19, 2025
  • Plant City, FL

This was probably their easiest sale they had and even though i was very flexible with their demands it was not the same way from them. They moved my closing date without telling me juat days prior when they knew I had my airlines tickes purchased. They promised house will come with fans and it did not. Very disappointed about their service and how unflexible they were. Thwy sold a house so it is all what matters to them!!

Lennar responded:
Good morning Giovanni, and thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to contact your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

my salesperson resigned and no one told me.

  • Richard S.
  • Verified HomeBuyer
  • February 19, 2025
  • Henderson, NV

the customer service folks are great

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great Sales Team; Difficult construction follow-up

  • Heather M.
  • Verified HomeBuyer
  • February 19, 2025
  • Brooksville, FL

Great experience with Adrianne, our sales consultant. To this day, it is so special to see her in the community. She has stayed friendly with us and has graciously introduced us to our neighbors. We had some difficulties with construction following up on items. We were rushed to close on December 31 with several outstanding items; particularly landscaping agreements between Lennar and the HOA. The agreement was for the builder to clean up the "buffer" area between the lot line and the golf course. This took lots of phone calls and follow up from folks that are not part of your ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Buying Experience with Lennar

  • Peter W.
  • Verified HomeBuyer
  • February 19, 2025
  • Mountain House, CA

Great Buying Experience with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice experience

  • Waldo A.
  • Verified HomeBuyer
  • February 19, 2025
  • Winter Haven, FL

I recently purchased a home from Lennar Development, and I couldn’t be happier with my experience. From start to finish, the process was smooth and professional. The quality of craftsmanship in my new home is outstanding, and the attention to detail truly exceeded my expectations. The team was responsive, knowledgeable, and always willing to answer any questions I had along the way. They made the home-buying process stress-free and enjoyable. I highly recommend Lennar to anyone looking for a well-built home and excellent customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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