Lennar Reviews

We have purchased several new homes from different builders. The quality of our Metro Walk condo is the best of all.

The process during our walk through before closing was very rushed therefore not being able to catch things that needed to be addressed. Now that we have moved in there are still things that weren’t done correctly and remain poorly done.

This is the 3rd New home I’ve purchased in the past 20 years. As a Military Veteran this was by far the worst attention to detail home I have owned. Wall outlets not all equal, carpets were dirty and full of saw dust. Professional cleaning not done. Walls have curves, windows not equal widths, air vents not in an enclosed bathroom, no air vent at the top of stairs where there’s a window. Pretty much these construction managers are slapping these homes together and not ensuring every detail is correct. For a $500K home, I expected better. Definitely not my forever home. Will look to a new builder when that time comes. ... More

WE HAVE JUST SOME INTERIOR DETAILS THAT WE NEED TO FIXED BUT OTHERWISE EVERYTHING LOOKS GOOD WITH THE HOUSE THANKS LENNAR AND TEAM

Great help and. Super on site assistance

Quality of workmanship & materials are sub par

Not a great overall experience. Our New home consultant Ainsley was amazing! Everyone/thing else has just not been great. Unorganized, a lot misinformation. This review is after 2 months living in the home and still dealing with issues.

The builder rushed to build my house. I’m still finding things wrong. Hard to get someone to respond to my concerns Gas stove want installed correctly which is very hazardous. Dishwasher wasn’t installed correctly either. Several electrical issues that had to be fixes 2 weeks after moving in. Wouldn’t recommend this company to anyone.

Purchased our brand new Lennar home 2 months ago. Our new home is beautiful & exactly what we were hoping for until….. After being in the home for a week we noticed the A/C was having issues keeping The house cool. After several warranty calls/visits the issue is still not resolved. Hoping we will come to some kind of resolution soon.

It’s been 2 months and there’s no scheduled time for my touch up painting to be done and they are now no longer working with the painter they used and don’t have a new one

I closed on my property before the construction was completed, I was assured by the builder that I would have access to the property 2 weeks after closing, This didn't happen. Fortunately, the builder compensated me for the delay in completion.

This is poorly built home. There are multiple issues. The builder has been responsive, most of the time but not all the time. I have been given excuses as to why the air conditioner upstairs is fine, even though the 2ns story is 5-6 degrees warmer in summer than the first floor. End result is that the builder has said "tough luck and under the RWC the A/C works fine. The plumber voided the warranty on the first floor tub due to improper installation. Builder refuses to rip out the tub and re-install properly. I was given a band aid solution of inserting foam. The manufacturer said they cannot support this remedy. I can go on and on but I won't bore you. The house is pretty and the designer made fine selections for cabinetry, tiles and flooring but quality of installation leaves something to be desired. ... More

I have been disappointed in the workmanship in my home as you can see I have not rated you, very highiy

We absolutely love love love our home

For the price I was expecting better appliances and ability to make changes, the guy who came to cut the grass which wasn’t cut ,never rings to let me know that he was here and did it a crappie job and the appliances guys had attitude, Overall I won’t recommend LENNAR to my family.

GREAT! JUST BE PREPARE , AND CHOOSE THE RIGHT HOME . I WILL DEFINITELY BUY WITH LENNAR AGAIN .

Very bad experience, when buying the house the construction Manager Bob when to do a walkthrough in my house we did a list of what we need to by finish and repair, one moth later he says is not going to do the list that I have to do everything thru guarantee, I’m been living in my house for over a moth and my driveway is missing paver is not done yet the sidewalk is broken cracks all over, my shower enclosure is not installed, all the appliances are broken I have to call Frigidaire to apply guarantee because lennar don’t want to replace my appliances, I can’t use my dishwasher, microwave, and refrigerator, gutters leaking, house haven’t been paint yet missing paint in doors, wall, baseboards and ceiling. Also my land is washing away to the lake I’m still waiting to fix problem is been a nightmare ... More

Closing was a nightmare. The first closing appointment was cancelled without notification. I was at the second appointment from 12:00 to 8:15 PM. All I heard that day was "we're waiting on paperwork. Then the house keys were not available and they weren't sure where they were so I was unable to go to the house that day as planned. I had to go to the model home the next day to get the keys.

Beautiful place - Amazing amenities.

Sale was very organized and carried out well.

Unfortunately, I would not recommend a Lennar build to anyone. If, however, you choose to go with a new build, please lower your expectations. The workmanship throughout the home looks incredibly rushed. The paint job is poorly done, some of the kitchen cabinets are not level, rubber seams on doors damaged, framing on outside window facade falling down, wood chipped throughout the home, floor trimming around baseboards not flush, paint/spackle on carpet, lighting not flush with the ceiling, etc. It's incredibly disappointing to see your investment look so poorly thrown together. It is evident that there's a very poor attention to detail that Lennar has with building homes. Granted, these are production homes that are built rather quickly. However, at the end of the day these are homes that people invest their hard earned money into and it would be nice if Lennar ensured that each home was built to a standard of excellence. Furthermore, it's disconcerting to know how dismissive Lennar is when you raise concerns about issues that you find. Overall, I am not as happy as I had hoped to be. ... More

A lot of things are not in good shape when closing home. Staff members push you to close a new home, with a lot of things are missing or unfinished. Home was finished with low quality.

As so may others, we moved here from out of state and waited patiently for the house to be ready. There is not enough room here for me to list all of things that were - and still are - wrong with this house. I am not referring to little nit picky things. I mean things as bad as dangerous exposed electrical issues that finally got fixed 7 weeks after we closed. We own another Lennar house in a different state so we know that Lennar does do good work (despite its many negative reviews.) However - our experience with this house has been nothing but negative. We found out that it never even had a proper walk through because the guy was on vacation that week - can you imagine? The worst part is that we are easy going people. If there is a problem we don't complain. Instead we just want the steps to get it fixed. We have been lied to every step of the way. Our contact person harps on what was not discussed at the 30 day walk through, implying that things may not get fixed. Note - the 30 day walk through is a big joke. When there are this many things wrong you can't rush through a house and expect to get it all. If there is a 1 year warranty why can't it get fixed? Why can't we have what we paid for? This answer is not made clear. We don't understand why the response isn't more professional - such as - I am sorry this happened. Here is what we need to do to fix this for you. Instead our person tells us how this is Lennar policy and there is nothing that can be done. We have crushed cabinets and drawers, areas where the granite is not attached to the wall, pavers that were destroyed by their constructions workers, a cracked sink, major scratch in a tub, scratched up stuff everywhere, the dry wall needs to be redone in half the house, and oh, how I can go on! It has become a full time job dealing with this, waiting on vendors daily. When the plumber mentioned the cracked sink we were told that he had no right to tell us that. What kind of lack of integrity is this? Of course he should have told us. That is why he was there. If I, who am not a builder or a construction worker, have to locate all these issues - what about the issues that my lack of experience won't find? My biggest question is - Does Lennar even care? I attribute the success of my former business not only to quality of service, but to the highest level of customer service. I see NO customer service with this current Lennar experience. If Lennar reads this - please help us. ... More

Lennars sales personnel is great. Unfortunately that's where it ends. It must be the material and labor shortage because the workmanship leaves a lot to be desired we have been in this house for nearly two months now and are still waiting for the work to be completed.(front door and frame along with all the closet doors and cabinets has to be replaced inside the house has to be repainted)I hope this is not the Lennars MO if it is I believe your reputation will suffer

Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come in the next days, the point was that we were not comfortable closing without it. They did it anyway without our approval late in the evening. 4. In addition to closing without our approval, we were told their punch crew would finish all of the items, not to worry. I specifically asked for the remaining work not to be handed to the warranty department. It was agreed. So after we closed, they didn't finish the punch work and handed everything left to the warranty department. They finally finished last week (2 months later). ... More