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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21976 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21976 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Refusal to obey federal law

  • Charles M.
  • Verified Homebuyer
  • May 19, 2025
  • Milton, FL

Sales person violated federal by refusing handicap accommodations. Larry Seiple was tremendous to work with during mortgage process. He is sole reason I did move forward with charges against Lennar. The construction managers have been responsive to issues with construction defects.Lennar does not use high quality materials. The HOA is not at all responsive

Lennar responded:
Good afternoon Charles, We're grateful you took the time to share your experience, though we're sorry to hear it wasn't a positive one. If there are any remaining issues we can assist with, please contact us at CorporateCustomerCare@Lennar.com and include this review so we can follow up. We value your feedback and hope to earn back your trust.
Warm regards,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 4

Hogar, dulce hogar!

  • Gustavo D.
  • Verified Homebuyer
  • May 19, 2025
  • San Antonio, TX

As a first time home buyer, my process was quick and smooth. The staff was very attentive to my needs and I am very happy to call this my new home. Gracias, Lennar!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Big home, amazing garage, unique features

  • Jennifer B.
  • Verified Homebuyer
  • May 19, 2025
  • Vail, AZ

Loved so many things about my Lennar home, except the appliances picked, poor quality, the back covered porch was a bad choice on lennars part, it makes the beautiful home look cheap.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

I am very happy to buy lennar’s home because home are very beautiful and quality home

  • Bashanta R.
  • Verified Homebuyer
  • May 19, 2025
  • Angier, NC

I am very happy to buy Lennar’s home because home are very beautiful and they are very high quality.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Todo muy bien contento con Nathasa Victoria y todos

  • Eloy A.
  • Verified Homebuyer
  • May 19, 2025
  • San Antonio, TX

Todo muy bien contentos con nuestra nueva Casa y con lennnar Nathasa Victoria ,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth from start to finish

  • Anonymous
  • Verified Homebuyer
  • May 19, 2025
  • Summerville, SC

I bough without a realtor, and just me and the sales office. Karl was immensely helpful in his knowledge, responsiveness and chasing down answers for me. I used a private inspector who as you would expect found things during construction, and they were addressed promptly with personal high-touch interaction with Matthew and JD, my construction managers. Now, this was not my first rodeo, but even if it were, these folks did a very nice job.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointed with the warranty and workmanship

  • Seth D.
  • Verified Homebuyer
  • May 19, 2025
  • Spokane, WA

We have had eight work tickets in the first month. Each time one of them has been addressed, there has been a new issue created.

Lennar responded:
We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Not much I can say about him.

  • Dorel M.
  • Verified Homebuyer
  • May 19, 2025
  • Crosby, TX

Lennar could benefit if they had more employees like Bonita. My questions were always answered and if Bonita didn't know the answer she would let me know she would find out and get back to me. She always follow through. I always felt like I was pulling teeth with Mary Jo and therefore Bonita was like my lifeline. I have referred a couple of friends but, I also told them about the response or lack of good response from Mary Jo.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Extremely satisfied

  • Chad O.
  • Verified Homebuyer
  • May 19, 2025
  • Maxwell, TX

Everyone I delt with within Lennar has been great. Michael was great when he was showing me all the different models of homes and neighborhoods I had to choose from. The experience of buying the house was pleasant. I am extremely happy with my purchase. I had a small electrical issue and I used the app to put a request in on the warranty and an electrician was here the next day to fix it. The neighborhood is nice and neighbors are friendly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar No Longer Good Builder

  • Anonymous
  • Verified Homebuyer
  • May 18, 2025
  • Madison, AL

Workmanship is poor - No ability to choose any upgrades - does not exist - poor communication on what is going on - No screens for windows - No drawers in sink for Master Bedroom - Cannot upgrade anything - Poor Poor value for the money you are spending on new home!!

Lennar responded:
We truly appreciate you taking the time to share your experience. We're sorry to hear things didn’t go as you expected, and we understand how frustrating that can be. If there are any unresolved issues, we encourage you to reach out to us directly at CorporateCustomerCare@Lennar.com — we’d really like the chance to make things right and regain your trust.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Attentive

  • Koritza N.
  • Verified Homebuyer
  • May 18, 2025
  • Port Charlotte, FL

Fast and easy process. All questions answered immediately.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No accountability

  • Anonymous
  • Verified Homebuyer
  • May 17, 2025
  • Corpus Christi, TX

There is little accountability with anything. When initially inspecting the house and pointing out the defects that needed to be cleaned up or fixed they promised they would fix them all. We toured the house three days before moving and notice some problems were still not fixed or cleaned, they then promised it will be ready for move in. We show up for move in and the house was still in the same state and they said they cleaned the house. There was dirt in the windows sills, blue tape from the inspection still on the walls and in cabinets, dirt in the showers, tape residue on the flooring, ...

Lennar responded:
Thank you for your honest feedback. We’re disappointed to learn that your experience wasn’t what it should have been. If there’s anything still outstanding, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. We value your input and hope we can work toward restoring your confidence in us.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Should have been better

  • Ken C.
  • Verified Homebuyer
  • May 17, 2025
  • St Augustine, FL

I am a 100% Disabled Combat Veteran with certain health issues. Everything was going great with the whole process home buying process, until after the closing. That's when it all fell apart. I wanted to fence in the very small backyard and have pavers put down before my family moved in. I have mobility issues when walking through grass so the pavers were the perfect choice. After closing I submitted my paperwork for the fence to be installed with the HOA. We'll, they contacted me and said they were waiting on the paperwork from Lennar. A week or so later with no call, I contacted ...

Lennar responded:
Good afternoon Ken, and thank you for your service. We are sorry to hear that you feel you are a nobody that everyone has forgotten. We understand how discouraging that can be. If there are any unresolved issues, we encourage you to reach out to us directly at CorporateCustomerCare@Lennar.com, referencing this review. We’d really like the chance to make regain your trust. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Lennar puts out a great home

  • Hector J.
  • Verified Homebuyer
  • May 17, 2025
  • Dover, DE

Overall experience was great working with the Lennar's team the did a good job to make the whole process go smoothly as possible closing was fast and quick.The plus +55 Community is great The neighbors are great, the home is great, and the Price is great.Can't say it enough the Lennar team is great!!! Thank you so much Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Good Investment

  • Mark C.
  • Verified Homebuyer
  • May 17, 2025
  • San Antonio, TX

I purchased this property as a single-family investment for long-term leasing. My buying experience with Lennar was good overall. Generally, there was someone at each step of the way to ask questions of and keep me informed as to what task I had to attend to next. My biggest complaint would be the length of time it took to lay the sod and put in the trees on the property. Their target was to have the sod and trees in "seven to ten days after closing". Instead it took them three weeks from closing which meant I was delayed that long in being able to show the property to prospective tenants. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Cottages of Aventura

  • Francisco H.
  • Verified Homebuyer
  • May 16, 2025
  • Loxley, AL

Good sales/ buying experience. Lennar product fell short on expectations. Low quality materials for example very small doors. Windos that do not open. Lost space in the corner counter. Very dark house. Ensure the lights are off when you see the house.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Outstanding the professionalism that is shown by the employees

  • Roberto R.
  • Verified Homebuyer
  • May 16, 2025
  • Converse, TX

Great very professional I felt very well taken care of

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value, but definitely "contractor grade".

  • Anonymous
  • Verified Homebuyer
  • May 16, 2025
  • Punta Gorda, FL

Overall, the experience with Lennar went smooth and as advertised. Quality is average. Not much attention to details and craftsmanship. All items are "contractor grade" at best. Meaning better than junk, but no better than average. Think "value" line in whatever came with the unit. But, I did know this going in.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

CLOSING

  • Joshua S.
  • Verified Homebuyer
  • May 16, 2025
  • Texas City, TX

I hear closing is nothing short of a stressful time that every home buyer just wants to get over with. But in my case this was “never seen before delays” and unprofessionalism from the loan officer, but more so on the loan processor. A few documents that were submitted to Lennar earlier in the closing process for the closing date got lost in Lennar hands, causing my closing date to be delayed by 2 days and closing at 9:50PM… So pretty much 3 days.

Lennar responded:
Thank you for sharing your experience. It’s disappointing to know we may have missed the mark, as we truly want each homeowner to feel confident and satisfied. Should you have any concerns covered by your warranty, please send the details and a reference to this review to CorporateCustomerCare@Lennar.com. We’re here to help and want to ensure you’re fully supported.

Total Score 1


Quality 4

Trustworthiness 4

Responsiveness 1

Cheap materials used

  • Taryn G.
  • Verified Homebuyer
  • May 15, 2025
  • Henderson, NV

We love our new home & neighborhood. However, Lennar really went the cheap route during the building process yet still charged us top dollar. Horrible flat white paint throughout the home, grade 1 air filters in the vents, bottom of the line appliances, messy touch up’s after walk through resulting in paint splatter all over new carpet and flooring…I could go on. The buying process was also overwhelming with repeat documentation required with short notice.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Construction mgr Dave

  • Anonymous
  • Verified Homebuyer
  • May 15, 2025
  • Farmington, MN

Up to moving in was fine! I’m really not impressed with the construction manager Dave. He arrogant and condescending. When I did my pre move in I came with my kids because they were excited. He looked disappointed and told them to go upstairs while we did it without asking me. That was very rude. I called him because my water dispenser in my fridge is spraying everywhere and I said I’m not sure I can fix it, he stated if I can’t you can’t. That was strike 2. Then he parked in the middle of the road in front of my driveway of the home I just purchased to talk to a worker knowing I was waiting ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great builder!

  • Nüvit A.
  • Verified Homebuyer
  • May 15, 2025
  • Aurora, CO

Easy to work with kind, ethical, professional people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Numerous issues with home

  • Jason P.
  • Verified Homebuyer
  • May 15, 2025
  • Little Elm, TX

I would have liked my 1st homeobuying experience to have been a great experience. However, the whole experience up until this point has been void of joy. I was blessed to purchase a home in TX, however the process was very rushed, I was lied to on numerous occasions, I noted damages in the home prior to closing which I had to deal with afterwards, the process of getting things fixed (which were under warranty) has been difficult to manage, I noticed multiple things after which were not functioning correctly after closing on the home.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

What I feel happy about with Lennar

  • Mikiko H.
  • Verified Homebuyer
  • May 15, 2025
  • Middletown, DE

The customer care team communication is very well so that I get response quickly. They took cared for the repair I needed fast and responsibly. I was expecting to clean the whole house before moving in but it was cleaned very well, no dust on molding, bathroom, shower tub, kitchen , bedroom, floors, etc. The house was truly ready to move in! I see that everyone at Lenner is working very hard to make us happy living in home built by them.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Rushed and false promises

  • Brianne R.
  • Verified Homebuyer
  • May 15, 2025
  • Goodyear, AZ

I purchased a "Qucik Move In" home. I am someone who likes to thoroughly read everything that I am signing, to make sure I completely understand what I am signing but I was rushed and they attempted to hurry me along with the signing telling me several times "Its all standard" - well - I have never bought a home before so I dont have a clue what the standard is! On top of that, once we did sign, and got final full approval, we did our first home walk through, and even that felt like we were being rushed through in order to not find all the flaws, and issues with a NEW HOME BUILD. We decided ...

Lennar responded:
Thank you Brianne, for bringing this to our attention. We're sorry to hear that things didn’t go as expected, and we understand how frustrating that can be. If you’re still facing any warrantable concerns, please email CorporateCustomerCare@Lennar.com and mention this review. We’re committed to looking into it and ensuring it reaches the correct department for resolution.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

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