Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar townhome Heber City, UT
- Anonymous
- Verified HomeBuyer
- February 12, 2025
- Heber City, UT
The repair crew is great but these are very basic townhomes with a lot that could be better. The home buying process was difficult at best and the finishes are low end for the price.
Lennar responded:
Good afternoon, and thank you for sharing your experience with us. We're sorry to hear that your home-buying process wasn't as smooth as expected and that the finishes didn't meet your expectations. If you would like to share details of your experience, please send us an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 5
Bad AC smell
- Antonio D.
- Verified HomeBuyer
- February 12, 2025
- Crandall, TX
The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.
Lennar responded:
Good afternoon Antonio, Thank you for sharing your feedback with us. I am sorry to hear we have not met your expectations. I will be sharing your feedback with upper management for their review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great
- TORRE C.
- Verified HomeBuyer
- February 12, 2025
- Homestead, FL
Good service good deal, good property
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Sales office and Title office AAA+++
- Peter H.
- Verified HomeBuyer
- February 11, 2025
- Saint Augustine, FL
In our new home now 5+ weeks and everyone working at Lennar Sale Office Title Company and Construction workman have all been AAA+++ in quality of work in their profession. Yes at times there is issue to address, but Lennar as of now has always addressed and taking care of a problem... THANK YOU...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home purchase
- Donald C.
- Verified HomeBuyer
- February 11, 2025
- Murfreesboro, TN
Sales process and VA application was the easiest I have ever done.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Walk thru and closing
- Gayle C.
- Verified HomeBuyer
- February 11, 2025
- Westfield, IN
We did our walk thru a week before we closed and we came back 3 times in that week and nothing had been done in our walk thru so the day before closing we went to the office and our girl got on the phone and called our project manager and got them to start working on all the things that were wrong. But the morning of the closing we came back and several things were wrong and I feel like we were dismissed on all of them and then you are stuck because you have to go to your closing. We have already had to have the mother board replace in our heating system and we haven’t even lived here a ...
Lennar responded:
Good afternoon Gayle, and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home. Your feedback is valuable to us, and we have shared it with upper management to ensure a more timely resolution process moving forward. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 1
So worth it
- Jahkim F.
- Verified HomeBuyer
- February 11, 2025
- Moncks Corner, SC
I love my new home. I’m so excited and proud of the accomplishment.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service over all
- Minu P.
- Verified HomeBuyer
- February 11, 2025
- Hockley, TX
Excellent service over all except when dealing with their mortgage division.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ceyda
- Ceyda M.
- Verified HomeBuyer
- February 11, 2025
- San Antonio, TX
Loving my new community , my community is very friendly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
4 out of 5 stars
- Melissa B.
- Verified HomeBuyer
- February 11, 2025
- Aurora, CO
Genuinely had a good experience, but the ball was dropped when my walk through punch list was forgotten. Ended up having to move in without issues being addressed like they should have before closing day. Other than that, it was a good experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
First new home
- Linda R.
- Verified HomeBuyer
- February 11, 2025
- Jarrell, TX
This is the first purchase of new home. The experience was well above all my expectations. From the sales staff, loan officer. Mortgage staff the help was fantastic. The perfect well built home has left me with no regrets.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jeff is awesome and very helpful.
- Bryson W.
- Verified HomeBuyer
- February 11, 2025
- Smyrna, TN
Jeff provided timely and detailed updates whenever there was an issue.
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 5
Very easy to deal with.
- Gary G.
- Verified HomeBuyer
- February 11, 2025
- Englewood, FL
Scott was very helpful during the purchase. He always answered my questions quickly and made sure everything ran smoothly. Chuck made sure that the house was ready to move in when I closed. Overall, it was a smooth process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Rush to close & inspect
- Anonymous
- Verified HomeBuyer
- February 11, 2025
- Palm Bay, FL
They hoped we wouldn’t notice - the keys didn’t open everything, the handle was falling off the freezer, the garage panels have gaps, more than 5 minutes running water to get hot, and on an on! Been in the house less than a month and already 6 requests in for repairs. That’s after the Lennar construction folks at the walk through told us we would not be able to ask them for repair after our 2 hrs with them! And we have a gate house at our entrance with NO doors for anyone to ever enter it - only virtual! Only problem is there’s a rail fence every one just walks over!
Lennar responded:
Good afternoon and thank you for sharing your experience with us. We sincerely apologize for the inconvenience of having to request for repairs in your new home. We hope that moving forward, we can regain your trust. If outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com so we can help you follow ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Best home ever.
- Patrick E.
- Verified HomeBuyer
- February 11, 2025
- Indianapolis, IN
Best home ever. I fell blessed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ola
- Olajumoke K.
- Verified HomeBuyer
- February 11, 2025
- Rosenberg, TX
Good environment and good price
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Really bad coordination and communication
- Anonymous
- Verified HomeBuyer
- February 11, 2025
- Greenville, SC
Really bad coordination and communication.
Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We are sorry to hear about the poor communication and coordination. If you would like to share details of your experience, or if outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com so we can help you follow up. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
A better experience could have happened
- Ginky-Lee T.
- Verified HomeBuyer
- February 11, 2025
- Troutman, NC
At first I had a great experience with the seller’s agent… however she left the organization and I lost a valuable contact as the new agent never called me or returned any of my messages. During the celebration walk trough the agent was a bit dry and kept making comments about how her house was not as nice as the one I was buying. She would get annoyed when I pointed out things that needed to be addressed, then the finance processing was a nightmare as I was not even sure if I was going to close until 30 mins before closing. Lack of communication was an issue…still I moved two months ago and ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Buyer beware
- William F.
- Verified HomeBuyer
- February 11, 2025
- Moncks Corner, SC
Like used car salesman, they fast talk you to look over and past their work. The cm had no integrity and did not stand by his word. The Sheetrock was poorly done throughout the entire house and even after a month of work still not right.
Lennar responded:
Good afternoon William. Thank you for sharing your experience with us. We are sorry to hear your experience was less than satisfactory. Your feedback is valuable to us, If you would like to share details of your experience, or if outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com so we can help you follow up. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
The sales and closing experience
- Daniel T.
- Verified HomeBuyer
- February 11, 2025
- Delray Beach, FL
Excellent sales experience with Agnes and very quick closing
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar penelaized me for buying earlier
- Canan C.
- Verified HomeBuyer
- February 11, 2025
- Homestead, FL
It was disappointing to see that my friend purchased the same house at a lower price just three months later. Our investment decisions are based on anticipated future value appreciation.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Good could’ve been better
- John H.
- Verified HomeBuyer
- February 11, 2025
- Von Ormy, TX
I could say Natasha and Phil help me out through the process. They did a fantastic job. Their part was to get me the home get me approved and close which I appreciate and I do appreciate my realtor as well. An outside of all of that, the carpenters, the people that did the texture in your painting could’ve done a better job unfortunately, once when I moved in, I didn’t notice after a week or so the touchups the texture, the caulking, the painting there was a lot of mistakes and unfortunately, I might have to take time or pay somebody to do repairs
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 1
Lennar: Sierra Bella Homes
- Eller H.
- Verified HomeBuyer
- February 10, 2025
- Santa Clarita, CA
We recently purchased a home from Lennar at Sierra Bella at Tesoro Highlands and I’m very pleased with both the home and the smooth process from the start. The inspection was completed before closing, and the Lennar team addressed all concerns beforehand. The warranty and support team have been incredibly helpful post-purchase. It’s a peaceful and wonderful community, and I highly recommend it to home buyers. Working with Lennar Mortgage was a great experience! Thanks to Becky and Christine for their seamless support from the start and through the end of our home buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loving the efficiency
- Jason C.
- Verified HomeBuyer
- February 10, 2025
- Franklin, IN
Everyone in the process was really friendly. The home is perfect and very efficient. It seems soundproof cause I really don’t hear a lot outside the home with the construction. Perfect for the price I paid.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mediocre Experience
- Karyn P.
- Verified HomeBuyer
- February 10, 2025
- Pensacola, FL
Closing walk through was rushed, prior inspection revealed many issues, these were to be handled before final walkthrough, yet most were not. “QA” person mentioned he had another appointment and that we needed to hurry up. When pointing out that many previous issues were not addressed, we were asked if we could “live with them”. Back door was missing a hinge pin, making it inoperable, reported this and followed up with a phone call to warranty service, no one ever came out and we ended up replacing ourselves after 3 plus days of no response. Found out today that our garage door is programmed ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
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