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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21539 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21539 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Magnolia Farm Home

  • Ricky H.
  • Verified HomeBuyer
  • April 09, 2025
  • Georgetown, TX

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

None

  • Heather T.
  • Verified HomeBuyer
  • April 09, 2025
  • Liberty Lake, WA

Stay away from Lennar! Buy anywhere else!

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If there are any outstanding items you'd like us to follow up on, please feel free to share details of your concern at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excelente

  • Laura D.
  • Verified HomeBuyer
  • April 09, 2025
  • Chula Vista, CA

Our experience was incredible. All the LENNAR staff were attentive at every step, from the seller to the administration of the loan process. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Charlene C.
  • Verified HomeBuyer
  • April 09, 2025
  • Crandall, TX

Love my new home and the home buying experience was great!! I’ve recommended quite a few family and friends already.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I feel very good in my home, Lennar is the best

  • Veronica F.
  • Verified HomeBuyer
  • April 08, 2025
  • Forney, TX

It was easy and fast to get my house and the price is affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Care Team

  • Robert C.
  • Verified HomeBuyer
  • April 08, 2025
  • Rancho Mission Viejo, CA

They were professional, respectful, prompt, performed all requests at 100%, approachable and perfect follow thru!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job!

  • Javier B.
  • Verified HomeBuyer
  • April 08, 2025
  • Ocala, FL

Lennar Corporation provides exceptional support when homeowners need it most. Their team is responsive, professional, and genuinely committed to resolving any concerns quickly and efficiently. It’s reassuring to know you’re backed by a company that truly stands behind their work. A very special thank you to Shannon for always responding so quickly, she’s the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Feeling out the new house

  • Tony M.
  • Verified HomeBuyer
  • April 08, 2025
  • Athens, AL

The buying process was easy we have had problems which should of never had like the dish washer wasn't even hooked up no hose for the actual water.. Also having A/C unit problems with leaking that went through the garage ceiling.. The people who come out are great I'm just hoping there not building these houses to fast and cutting back on quality..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Very Professional & Quick Processing

  • Richard M.
  • Verified HomeBuyer
  • April 08, 2025
  • Indianapolis, IN

I needed a fast close and Lennar helped me meet my very tight timeline with ease. The quality, price, and terms of my home purchase are excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best experience

  • Hema S.
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

Our experience was great and every process was followed. We will look forward to buy more thru lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be careful with the person/people responsible for your home insurance

  • Victor A.
  • Verified HomeBuyer
  • April 08, 2025
  • Clovis, CA

Lennar, without my authorization, utilized a broker and Dilos Insurance, resulting in a $3,000 annual insurance premium. This fee was not disclosed until the contract signing with the notary, where I felt pressured to proceed. Immediately after acquiring the property, I secured alternate insurance for $850 per year. The subsequent reimbursement process from Dilos Insurance proved problematic. Dilos communicates solely with brokers, and Lennar offered no assistance. Critically, Lennar failed to take responsibility for this unauthorized and unprofessional practice of obtaining insurance ...

Lennar responded:
Good afternoon, and thank you for taking the time to share your experience with us. We're sorry to hear about the issues you've experienced with the ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

We did it together!

  • Samantha G.
  • Verified HomeBuyer
  • April 08, 2025
  • Hutto, TX

Thank you Lennar for our new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would never purchase from Lennar again

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

My home buying process was a roller coaster, to say the least. It started with a classic bait-and-switch tactic regarding the deal, followed by misleading information about loan qualifications. To get me interested, I was told that I qualified for a USDA loan based on my circumstances. However, after I submitted my earnest money—which is supposed to be refundable—I was suddenly informed that I didn’t meet the qualifications after all. This was particularly frustrating because my agreement to move forward was contingent on using that specific loan. Despite that, they refused to refund my ...

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced during your Homebuying journey. We look forward to providing an improved homeowner experience and earning back your trust. Moving forward, if you have any warrantable items or questions, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Second time buyers not happy this time

  • Luis C.
  • Verified HomeBuyer
  • April 08, 2025
  • Kissimmee, FL

This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Fingers were crossed but didn't help

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • New Lenox, IL

Honestly don't where to start unfortunately this has not been an enjoyable experience and continues to slide downhill. I guess on the bright side it can only get better from here wait let me cross my fingers again. When it comes to getting your hard earned money communication is over the top but once they get it nothing but crickets. It would be so beneficial if Lennar communicated to the residents when let's say the sidewalks are going to be installed, backfill your home, grass/landscape installation, brick cleaning, post construction issues etc.. etc.. but nothing while we sit in our Lennar ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Brooke

  • Kathleen B.
  • Verified HomeBuyer
  • April 08, 2025
  • Kerrville, TX

Brooke sold me my new home and is absolutely amazing to work with. My complaint is with Lennar. I informed Lennar of an issue regarding the home pulling in to much electricity and they said everything was working great. I received a 331 dollar electric bill and I reached out to the customer service representative and was told he was waiting for a response from his bosses. I have not heard anything about Lennar assisting with this bill.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

A different home buying experience: a well-made, beautiful home

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Dublin, CA

We had been searching for years to buy a home, and struggled. We struggled one with the lack of supply, and the supply being usually quite old, or having to move to Tracy and being too far from work. We appreciated that with Lennar you pay some market rate price and you take it or leave it: no getting outbid by 10% or by a cash offer. You give up some ability to customize anything: you take what they give you. But from what we can tell, it is not only beautiful, new, but also well made. We ended up changing out the carpet for hard floors, and it’s even better now, and this experience ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very good. Very friendly people

  • Carlos D.
  • Verified HomeBuyer
  • April 08, 2025
  • Owens Cross Roads, AL

The process was very smooth and fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Mark M.
  • Verified HomeBuyer
  • April 08, 2025
  • Middletown, DE

Beautiful homes here. I feel like am on vacation! Looking forward to meeting new neighbors and the opening of the club house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience out of 3

  • Richard M.
  • Verified HomeBuyer
  • April 08, 2025
  • Princeton, TX

The first day didn't go too bad. Met with someone in the sales office. All he did was spend 5 min telling me which houses I could look at and gave me a map. I went and found them on my own. I assumed all the features on the website were accurate and since nobody had spent any time with me I didn't know any different. I asked questions but it turns out much of what was advertised for the neighborhood was just flat out incorrect. No gas utilities, no granite, no tile in the bathrooms or laundry rooms. Later I asked when I was getting my smart lock, smart thermostat, and smart doorbell ...

Lennar responded:
Good afternoon, Richard, and thank you for taking the time to share your feedback. We're sorry to hear about the communication and quality issues you've experienced. We’re committed to providing an improved homeowner experience and earning back your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall. Daniel was great till after we signed.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Clermont, FL

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall ...

Lennar responded:
Good afternoon and thank you for taking the time to share your feedback. We're sorry to hear about the quality issues you experienced in your home. If there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if there are warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not a Happy Experience for a First Time Buyer

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Summerville, SC

Signed on the dotted line, lined up our own mortgage lender and attorney...poof...there went the customer service for Lennar's Sales Team member, Lori. No longer answered emails, didn't tell us how to get vital information regarding our home (mailbox keys, HOA info/login, etc). As soon as you use anyone but their title, mortgage or lawyers, you're dead to them & good luck. Make sure you do an independent inspection of your home prior to move in. Lennar will tell you they have an "independent" inspection but don't believe them. We found 3 code violations and multiple issues with our house, ...

Lennar responded:
Good afternoon and thank you for taking the time to share your experience. We're sorry to hear about the quality issues you experienced in your home, but we're glad to know our Customer Care team was able to assist in resolving them. If there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if there are warrantable items or questions, please don't hesitate to continue to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Experience

  • Darlene B.
  • Verified HomeBuyer
  • April 08, 2025
  • San Antonio, TX

The buying process was quick and easy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I am very pleased.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2025
  • Englewood, FL

I am very pleased. Yes, I would build another home from Lennar. We will have to showcase mine first. Everything between trades was very well organized professional. I would to somehow post pictures on what I duplicated/made my own; if anyone is interested.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible Homebuying Experience with Lennar

  • Andrea R.
  • Verified HomeBuyer
  • April 08, 2025
  • Mesa, AZ

Unfortunately, our home buying experience has left much to be desired. From the beginning, we encountered persistent miscommunications with Steve, who frequently provided conflicting or unclear information to both us and our real estate agent. One such miscommunication resulted in a $3,000 for landscaping that was inaccurately described and ultimately proved completely insufficient for our needs. While we are now living in the home, we are still dealing with substantial workmanship issues that were agreed upon to be completed prior to move-in but remain unresolved. These ongoing issues ...

Lennar responded:
Good afternoon Andrea, Thank you for sharing your Homebuying experience with us. We apologize for the inconvenience. If there are still outstanding warranty issues, please send an email to CorporateCustomerCare@Lennar.com referencing this review and including details of your concern, so we can assist with follow-up. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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