Lennar Reviews

It looks like this house was built by apprentices, none of the walls are straight and none of the windows are squared, the entire wall shakes when the door closes, the floor planks keep popping out of place and I've been told to use a soft hammer every time it happens, the last tech pour glue in the seems lol, true. The backyard is terrible uneven and worst is pitching towards the house all around. Service request is handled by a computer and after you request you need to do a virtual appointment to confirm if you are telling the truth I guess.

“My overall experience buying a Lennar home in Wind Meadows South has been very positive. The homebuying process was smooth, and the sales team kept us informed throughout each step. We appreciate the modern floor plan, included features, and overall value compared to other builders in the area. The workmanship and materials have been good overall, with only a few minor issues that are common with new construction. Lennar’s team was responsive in addressing punch-list items after move-in, and communication was generally solid. No builder is perfect, but our experience has been a positive one, and we’re happy with our new home and community.” ... More

Make sure you do your own math. Assembly line experience.(You are not my problem mentality after every step). No accountability for keys if you do RON CLOSING.

Lots of issues. Hole in laundry floor that wasn't patched correctly, Had to add basement outlets and lights since you only got 1 outlet and 4 lights. Missed painting over numbers written on wall in bath by cabinet guy. There was mold on joists above foundation under the insulation. Poor trim work. Some light switches weren't even connected. Overall a very minimum quality. Had to have a contractor make all corrections.

I will never buy a brand new home from Lennar again. The whole experience was bad.

Very smooth process! Had no problems at all

They were very much efficient

Good process from purchase to closing. So far response to post purchase issues has been average in my opinion .

Sara in the sales office was very helpful to me. She explained everything about the house I bought The other girls like Josie and the other girl that works with her together were extremely helpful with me too.

Overall experience was a little crazy. Communication was almost not a thing during the process unless I made contact first. Move in date kept getting pushed back further & further. When I finally moved in my home I started to notice small problems like when I take a shower the wall gets a little wet & the paint starts coming off the wall. Even on the ceiling the paint is coming off a little. The spiders are a problem being I am about to have a newborn inside the home. No street lights on my street & many others. My bestfriend was going to move here also but I advised her not too because I’ve been told they would not fix my paint problems even though I’ve only lived here not even 2 months & my home was built in 2025. ... More

Be informed and ask lots of questions

The moment we decided to purchase our hone, everything from writing the contract to the day we closed went smoothly. After the purchased a couple of people stopped by to check and make everything was OK. Would work with Lennar again

I have owned a Lennar home previously that I was reasonably happy with that helped influence my decision to buy another Lennar home. Unfortunately, this was perhaps the most unpleasant home buying experience I’ve had (out of more than a dozen homes I’ve bought in my life). Lennar loan process was very poor and communication was spotty. I ended up closing more than a week late on my loan despite having great credit and significant income / assets. This cost me time, money and was a huge inconvenience. The loan processor was knowledgeable and very responsive at times; however, there were other times when he promised updates and then I wouldn’t hear from him for a week at critical junctures just before the closing date. He made false promises that the loan would be closed on time. When I was first approved for the loan, the conditions I was given were general in nature - nothing related to my income. Then several weeks later, I got conflicting messages about conditions regarding my upcoming Social Security income, and it turns out that I should’ve been given those conditions weeks before. More than 3+ weeks were ‘wasted’; time I could’ve used to work with Social Security administration to get Lennar information they wanted. The underwriter and/or loan processor did not use all of my verified income or assets when calculating debt to income ratios and so even when I proposed coming up with a bigger down payment to ensure I closed on time, they said I still didn’t meet their debt to income ratios, which was simply untrue. Even when I clearly pointed this out to the loan processor, it was never corrected. If they hadn’t unilaterally deleted some of my assets on my application that were previously confirmed through their process I would’ve met their debt to income ratios. Additionally, they asked for the same information several times, even after I posted it on their portal. They also insisted on collecting an excessive amount for taxes for the impound accounts, even though it was clearly documented that my particular models taxes would not be that high. Lastly, on every estimate prior to closing, they understated the cost of the monthly HOA and taxes. This was a very stressful time since I did not have living arrangements beyond the time I thought I would be closing yet the sales agent never once checked in on me during this time. Turns out there is significant noise from 6 AM to almost 9 PM every day from a Costco car wash across the street - when I brought up the noise to the sales agent when I first looked at the house (backyard retaining wall is higher than the house so you can’t see across the street) and asked if it was temporary situation with construction (not knowing it was a car wash) the sales agent never disclosed to me that it was an existing car wash; not temporary construction noise. The title company was fine. The house itself seems to be fine for the most part. One concern, however, is during the walk-through I was told HVAC filter needed to be changed. The filters were dirtier than any filters I have ever come across and three new filters is somewhat costly - when someone buys a new home perhaps they should actually have clean air filters when you take possession of the house? Discovered a leak in the front yard irrigation stations that cost me $$ with a big water bill my first month; was told I had to go to the HOA, but luckily the landscaper said they would take care of it. Not sure how Lennar turns over a house to a new homeowner and they don’t know about these leaks, which was not apparent to me for quite some time because they had the sprinklers going off in the middle of the night. What I was told was incorrect - according to the documents it is Lennar‘s responsibility for the first 90 days after closing. The construction person who did my walk-through was friendly and always seemed eager to help yet there were several occasions when he said he would send someone by to take care of something and then they wouldn’t show and I would have to be the one to follow up. But all in all no real complaints in that area. In summary, I like the house and the floor plan but the mistakes and lack of communication during the loan process were inexcusable yet there wasn’t much empathy from Lennar‘s sale or loan staff who didn’t seem to understand the stress of not knowing what was going on or the major inconvenience and costs related to a delayed closing. ... More

Collaborative and Knowledgeable Team**: Our agent listened to our needs, answered every question, and offered thoughtful recommendations. Their market insights helped us make confident decisions without feeling overwhelmed. - **Clear Communication**: We received timely updates at every stage—offer, negotiation, inspection, and closing. Even tricky moments were handled with patience and clarity. The team walked us through paperwork, timelines, and potential contingencies, empowering us to understand exactly what we were signing. - **Home Assessment Confidence**: The buyer’s due diligence, including a thorough home inspection from a trusted inspector, gave us peace of mind about the condition and future maintenance. Smooth Closing Experience: The closing process was efficient and organized, with all parties aligning on key dates and details. It felt more like a milestone celebration than a procedure. ... More

Overall, I am very grateful to have completed the purchase process and moved into my home. However, the overall experience during the transaction was stressful and felt unnecessarily prolonged at times. The process often seemed unorganized, particularly when it came to completing and coordinating paperwork with the senior loan processor. Communication regarding required documents and signing timelines was frustrating, as many requests felt extremely last-minute and time sensitive. I felt that we did a good job submitting the required documents promptly whenever they were requested. However, whenever we asked for additional time or clarification, the process still felt very rushed and high pressure along with next to no clarification. There were multiple occasions where documents were requested with very short notice, while at the same time there were warnings that escrow could be delayed if they were not submitted immediately. Although I understand that deadlines are important during a home purchase, the process felt overwhelming due to the lack of organization and the urgency surrounding document requests. Making contact with the senior loan processors was also next to impossible by phone. I found myself needing to contact them directly to clarify information and receive clarification about certain documents asked of me in the emails sent but was never able to contact the senior loan advisor. I found myself having to contact the loan officer (Ms. Dewey which did an outstanding job she needs a raise) every time I needed clarification on documents and was extremely well knowing of the process and what I needed to complete tasks. If it wasn’t for Ms. Dewey I would have not been able to purchase this home. Thank you Dewey you were awesome. For the quality of the home if feel like everything was just ok nothing special nor bad. I can absolutely say that the type of work and mindset from Lennar is cheap. A lot of corner cutting and a “if it’s not completely broken we’re not fixing it mindset” which I absolutely did not like. Another note to mention is the lack of information when it came to solar and poorly knowing that solar panels would not be set up and turned on as soon as I moved in. I absolutely would NOT recommend and wouldn’t purchase from Lennar again knowing this would be the plan to purchase. Overall a very stressful and expensive purchase. ... More

I am very disappointed with the quality of the house.This is my worst experience with a builder.There are a lot of issues in the new house, uneven and squeaky floors, low quality materials, appliances that are not working, garden drainage bevels that are not draining water out of the compound after every rain etc.

Josh was great, home is awesome and well built. Extra finishes like full ext irrigation through rain bird and fully energy efficient home/ insulated poured concrete crawl space all pushed me to buy this over other houses I looked at.

In short, once the deal was completed, if you have additional questions or issues about the home, it was hard to get a hold of someone from Lennar.

From the very beginning of my home buying journey, Lennar truly exceeded my expectations. From the beautiful communities and thoughtfully designed homes, to the wide array of options available, the entire experience felt modern, organized, and exciting. One of the things that impressed me the most was the technology and systems Lennar uses throughout the process. Everything was seamless and user-friendly, with important information always easily accessible and at my fingertips. It made what can normally feel like a stressful process feel smooth and manageable. The support I received every step of the way was exceptional — from the sales team, to finance, to the concierge support, and even after closing. Anytime I had a small item come up after walkthrough, submitting requests was simple and customer service was incredibly responsive and quick to help. No experience is ever 100% perfect, and I did have a few minor hiccups along the way, but the pros have far outweighed the cons by far. Overall, I truly can’t say enough good things about my experience with Lennar and how supported I felt throughout the entire process. I am so happy with my new home and grateful for such a positive experience! ... More

From day one when I inquired about a new build and saw Lennar building in my area, I was impressed immensely by the level of customer service Lennar holds here in Colorado Springs - Percheron. Our rep was amazing to work with from going under contract with a contingency offer, to getting into the home with online closing, and new home celebration. Their attention to detail and customer service has truly been so wonderful as a first time new build owner. They were considerate of our own independent inspection before closing and that process was great. The neighborhood is wonderful and my family is very grateful for having this experience. Lennar really made an ideal floor plan for my family’s need with the Next Gen concept, and it’s just a wonderful home. ... More

It was very easy. They were very helpful all along the way through every step of the process. I have bought several homes in the past and this was the best experience I’ve had in buying a home.

Everyone was very nice and helpful. When we moved in there were some paint spots on the floor but they were taken care of the next day. Over all we are vary pleased with our house

Overall experience is pretty seamless however it was not worthy negotiations I didn’t got good support from seller it was my interest in Lennar construction to move forward with, quality of construction is good. Only thing I hated is experience with lending they could have done much much better they barely take your calls being first time buying I expected better handling of my case. Apart from that I love this home.

Smooth experience and a pleasure to be a part of.

I had a good experience when it came to getting my home. I did have a few times that all was quiet and I was confused where the process was at. At the end my loan officers Jennifer and Susan gave me a sense of ease. They gave me feedback on a regular basis. Overall, I will have to say Lennar has a great fast process to purchase a home. I honest love my new home.