Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Susan
- Phyllis E.
- Verified HomeBuyer
- January 30, 2025
- Douglasville, GA
Susan was extremely responsive throughout the purchase of my home. In fact, she has offered “as needed” support post purchase of my home. Her professionalism and expertise is commendable!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Avoid Lennar Construction – Terrible Experience
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Fredericksburg, TX
I regret choosing Lennar Construction for my home. The entire process was a nightmare, and I would strongly caution anyone considering buying from them. First, communication was absolutely terrible. Getting clear and timely responses was next to impossible, and I often felt left in the dark. They also push you to use their preferred title company—don’t fall for it! The title company has been a disaster, and even a month after closing, I’m still dealing with issues just trying to get my taxes paid. To make matters worse, the quality of construction is disappointing. Our front porch ...
Lennar responded:
Thank you for your review. We’re sorry to hear that your home-buying experience did not meet your expectations, and that we fell short of delivering the quality you expected for your ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Nightmare
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Catawba, NC
I am a realtor who bought my first home through Lennar at Legacy Ridge. The sales agent was very nice but didn’t know a lot of information about surrounding schools, nearest grocery, etc. We loved the house and you guys were offering an awesome credit! We went under contract and from that time on the nightmare began. I was passed around to 3 different lenders, who I then needed to resend and tell them everything from the beginning due to lack of communication and cooperation between Lennar mortgage. If I sent a client to you guys and they were treated like this I would be EMBARRASSED. We are ...
Lennar responded:
Thank you for sharing your feedback with us. We’re sorry to hear that your home-buying experience did not meet your ...
Total Score 2
Quality 4
Trustworthiness 5
Responsiveness 4
Some of the Lennar people were All Stars
- John M.
- Verified HomeBuyer
- January 30, 2025
- Santa Clarita, CA
The sales staff at Lennar were really great and helpful. Heroes was very helpfula nd stepped into the void where the person assigned to help us to closing went missing,. Once the contract was signed we were assigned to Paula. who was not always responsive but most importantly when we were trying to arrange utilities and other things we needed right after closing. She failed to get back to us when we were trying to pick up the keys. Heros stepped in and got it done. Thank you to Heros for getting us over the finish line. We love our new home and the construction quality is great.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
only person worth mentioning is eric W. the supervisor
- MANUEL T.
- Verified HomeBuyer
- January 30, 2025
- Sarasota, FL
only person worth mentioning is eric W. the supervisor. Could not have had a better person. his care is incredible. Other than that, house is built very cheaply, and has many imperfections in terms of paint, finishes, etc.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Aaron, Jake, and the construction manager made the process as stress-free as possible
- Robin V.
- Verified HomeBuyer
- January 30, 2025
- Alachua, FL
I can't express enough how these three people made this process easier than buying a car. They communicated with us consistently, responded promptly to questions and concerns, and were extremely helpful in every stage of the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could be Better
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Elizabeth, CO
I love the covered back porches and Elizabeth location. The Salesperson was great despite not being impowered to make negotiations. Management above her was very slow to respond. Additionally, one item that we asked for them to address and they agreed to was never addressed. Now we have been in the house for a month we keep having issues with the lights falling and notice that floor creeks a lot. Viewing it from the basement it looks like a short cut was made and they will have to address it now as well.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Value for the money but some improvements needed
- Ram V.
- Verified HomeBuyer
- January 30, 2025
- Plant City, FL
Overall, it's worth for the money. But I feel they could have provided a bit more quality items for the same price. As an example, in guest bathrooms, they are proving small tiles, very labor intensive, and needs more cleaning by homeowners on a weekly basis. Instead, they could have provided either big tiles/less labor or even the new cheap big vinyl sheets. No basic fixtures like toilet paper holders in bathrooms.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Home buying experience
- Karon B.
- Verified HomeBuyer
- January 30, 2025
- Summerville, SC
Overall experience was great. Had issues with quality of materials and of work from builders. A few issues we pointed out final walk through didnt get fixed & after closing half finished an issue we had.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 3
best experienc
- Gloria B.
- Verified HomeBuyer
- January 30, 2025
- Eastampton, NJ
From sales to homeowner construction orientation to helping me so so much. The best experience with a builder ever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
SAVE YOUR MONEY AND TIME
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- San Antonio, TX
How a gas leak, plumbing issues (shower not draining) electrical issues got past “inspection” is beyond me! Simple things as installing doors properly for the safety of their home buyers is clearly not a value no integrity behind their name! I’ve been here 1 month and have yet to actually feel comfortable in this home! DONT BUY IF YOU DO HIRE AND PAY FOR YOUR OWN INSPECTION!!!
Lennar responded:
Thank you for sharing your feedback with us. We're sorry to hear about the issues you've encountered with your new ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 5
Love my home and Arizona
- Jeanne P.
- Verified HomeBuyer
- January 30, 2025
- Florence, AZ
Beginning with the sales man I was put at ease with the process. Everything was straightforward no questions. The closing was wonderful. The construction manager Jim, was fantastic and still is. Dealing with the HOA has been very easy and always there for my questions.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Could have been better all the way around.
- Denise M.
- Verified HomeBuyer
- January 30, 2025
- Dunnellon, FL
We love our home but the home buying process was arduous at best. We have now been in our home for 5 weeks and we are waiting for repairs from the initial FaceTime walk through. All of the things that were supposed to be fixed were not. I am not sure if it is a corporate issue or just the local office. We have reached out and have not been contacted back. There is clearly a disconnect from the sales to lending to closing process. We are still waiting for confirmation of funds distributed and we found out today that Lennar did not actually pay all of the 2025 hoa dues as promised (even ...
Lennar responded:
Good morning Denise, Thank you for sharing your experience with us. We sincerely apologize for the issues you have experienced with your home. We understand how frustrating it can be when promised fixes are not completed before closing and when issues persist even after moving in. If there are still outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the ...
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 2
Great Experience
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Wake Forest, NC
Everyone we worked with was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheryl
- Cheryl A.
- Verified HomeBuyer
- January 30, 2025
- Maricopa, AZ
My Lennar home is beautiful. The Lennar staff have all been extremely kind, helpful, and prompt with addressing our needs. We do have a little disappointment with some issues found by an inspector that we hired, especially with the HVAC system. However, Lennar seems to be eager to correct the issues with the home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Construction Manager went with us on our inspection about a week prior to closing. By closing he had aomost everything on our punch list completed.
- frank o.
- Verified HomeBuyer
- January 30, 2025
- Port Charlotte, FL
Sales people were excellent. Very knowledgeable and quick to find answers; They were not pushy nor did they say to us you must decide now because someone else is looking at your house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mr.
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Ocala, FL
Very poor communication from the sellers. The materials used for construction look and feel low quality. They should improve the materials they use. The complex does not have lighting, for the safety of the community this is something they should take into consideration.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
high priced and not satisfied
- Venkata C.
- Verified HomeBuyer
- January 29, 2025
- Kyle, TX
its not worth for price paid , it is 30% overpriced , flooring and doors also front porch all are bad quality , plats were dead immediate after closing the house , only best thing i can say is my sales man is very responsive and excellent person
Lennar responded:
Good afternoon Venkata, We appreciate you taking the time to share your feedback on your recent Lennar home purchase. We are sorry to hear we did not meet your expectations. If there are any outstanding warranty items, please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
MORE RESPONSIBILITY AND BETTER TREATMENT
- Anonymous
- Verified HomeBuyer
- January 29, 2025
- Parrish, FL
Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I ...
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 1
Great experience
- James H.
- Verified HomeBuyer
- January 29, 2025
- Millsboro, DE
Beautiful home. We appreciated the updates as they were made.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a very good experience.
- Dennis R.
- Verified HomeBuyer
- January 29, 2025
- Pilot Point, TX
There is no high-speed fiber internet available.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Very informative and knowledgeable about his work
- Yvonne M.
- Verified HomeBuyer
- January 28, 2025
- Dallas, GA
The process was quick and went smoothly
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Good Starter home and Great price!
- Kathryn M.
- Verified HomeBuyer
- January 28, 2025
- Pilot Point, TX
Jeremy was very patient and kind. He made the process less painful. It was a quick process too. The quality of the home is standard. There were a few things that I feel could have been done differently. But all in all a good investment and experience. I would recommend this builder to friends and family. Matter of fact, I have recommended my friends and family to buy from Lennar. I think Lennar produces a good product for the amount paid.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Quick response, waiting for it to be solved
- Joseph M.
- Verified HomeBuyer
- January 28, 2025
- San Diego, CA
Very prompt response to my ticket items
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Grey company I am very happy
- Heriberta S.
- Verified HomeBuyer
- January 28, 2025
- Las Vegas, NV
I recommend it to anybody excellent company
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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