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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

price dropped significantly in just 2 months - not happy

  • Andrew P.
  • Verified HomeBuyer
  • January 23, 2025
  • San Diego, CA

agent is not as responsive. Wish he would make the effort to help with getting the proper house. in the end, we thought we got a good price but just learned similar model is $100K cheaper. Not happy at all!!

Lennar responded:
Good morning Andrew, Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home purchase. We regret that your experience did not meet your expectations.
We are committed to improving our services and ensuring a better experience for our homeowners. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 3

Love my Lennar Home

  • Maria P.
  • Verified HomeBuyer
  • January 23, 2025
  • Clermont, FL

Everything and everyone was amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

THE ONE

  • Kristin M.
  • Verified HomeBuyer
  • January 23, 2025
  • Commerce City, CO

I had looked at Lennar new builds for 11 months. I had made offers on two other homes. I walked in to my home, and knew immediately that it was THE ONE. The process was extremely simple, and I closed within two weeks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Awesome !!!

  • Sharon B.
  • Verified HomeBuyer
  • January 23, 2025
  • Henderson, NV

GREAT GROUP OF PEOPLE! MARYANN AWESOME! ATTENTION TO NEEDS!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Vineyard

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2025
  • Lebanon, TN

Run the other way.

Lennar responded:
Good afternoon, and thank you for your review. We are sorry to hear we did not meet your ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Closing and customer service

  • Kevin C.
  • Verified HomeBuyer
  • January 23, 2025
  • Millsboro, DE

I really like the design and construction of our home. My problems started when we were rushed to have closing before the end of their quarter. Lennar would not let us settle after the end of November, as that is the end of their quarter. Made closing more stressful than it had to be. There were a couple of design changes, nothing to major, that we were not told about until seeing them and asking Lennar about it. I understand that their are design changes, but telling us what that is beforehand would have been better. Also service after the sale is pretty bad. From no communication between ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Mr wanes

  • Wanes C.
  • Verified HomeBuyer
  • January 23, 2025
  • Fort Pierce, FL

I’m very pleased with my experience with Lennar, they are very professional when it come to serve they clients.. my experiences with Lennar was very productive. From start to finish.. because of the dedication and commitment now I have my new house. I will recommend Lennar to any one who’s ready to buy new homes.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Home Buying

  • Michael E.
  • Verified HomeBuyer
  • January 23, 2025
  • Madison, AL

Process from beginning to end was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John

  • John P.
  • Verified HomeBuyer
  • January 23, 2025
  • Corcoran, MN

Good value & location for new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Wonderful Sales Agent

  • Mitchell B.
  • Verified HomeBuyer
  • January 23, 2025
  • North Fort Myers, FL

We love our new home. The homes that Lennar build are beautiful. The sales agent Iolando was above and beyond great! She was so informative and so helpful. We would have passed on our purchase if it was not for her. The only negative experience thus far is that the building manager will not respond to communication about concerns dealing with minor fixes. Hopefully, he will soon.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Very satisfied. Great value for the price.

  • Michael M.
  • Verified HomeBuyer
  • January 23, 2025
  • Catawba, NC

Brand new home. Everything looks and works perfectly. No real issues. All requests and complaints taken cared of. Would recommend to others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Title and house repairs

  • Kirby M.
  • Verified HomeBuyer
  • January 23, 2025
  • Fort Worth, TX

Still have some issues with Lennar Title paying certain fees to the CMA/HOA company. Still in the process of getting certain issues with house getting fixed. But Customer care consultants are working on them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Review Timbers

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2025
  • Palm Bay, FL

I wish the laundry area was bigger not In front of the garage door. Also fridge door doesn't open all the way because of WALL ,that is not something you usually see when you tour home. When we bought home was very confusing because there is too many people to deal with. Also I don't remember anything about a second fee MASTER ASSOCIATION FEE, if we were told it sure wasn't made clear to us. Also we bought in NOVEMBER Still NO mailbox key so that has been frustrating, Wonder if anything will be done for the inconvenience ? Overall it's a solid home and we like it .

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Salesman

  • Byron G.
  • Verified HomeBuyer
  • January 23, 2025
  • New Braunfels, TX

Great honest and direct conversations and very helpful with purchase pricing under different down payments, terms, etc. Knew my parameters for purchase and made the sale. Wonderful personality and a pleasure to meet!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Homeowner Experience From Start To Finish

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2025
  • Crandall, TX

Do not be afraid to ask questions---make a checklist and work closely with builder, and real estate agent when possible.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Jia was amazing!

  • Jeffrey W.
  • Verified HomeBuyer
  • January 23, 2025
  • Irvine, CA

We had the pleasure of working with Jia, and we couldn't be more impressed. She went above and beyond throughout the entire process of helping us purchase a home through Lennar. Her dedication, professionalism, and attention to detail ensured that every step was seamless. Jia's expertise and commitment made what could have been a stressful experience into an enjoyable one. I highly recommend her to anyone looking for a home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best professional team I have worked with so far.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2025
  • Port Orchard, WA

The best professional team I have worked with so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

CHRISTINE (NHC), SAL (CM) & GEORGE (CUSTOMER CARE)

  • Julianne W.
  • Verified HomeBuyer
  • January 23, 2025
  • Santa Paula, CA

The entire Lennar Team, as listed above, is top notch! They are all friendly, honest and helpful! We are grateful to have worked through the homebuying process with such amazing people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Supportive team and fast responders

  • Estefania B.
  • Verified HomeBuyer
  • January 23, 2025
  • Gaston, SC

They have a very supportive team; as expected in any new construction, there is always something to fix afterward, but the Lennar team has always been vertbreaponsive and fixed the few things they needed to adjust as soon as possible ( sometimes the very days I submitted the inquiry)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home warranty

  • Holly C.
  • Verified HomeBuyer
  • January 23, 2025
  • Taylors, SC

With a new home build there are items within and or from the build that need fixing and adjusting. My rep Tina has been exceptional in contacting and guidance and solving these issues has been spot on and welcomed. Peace of mind and and appreciation for her, for Lennar is one of the best experiences in home ownership I have ever had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Painless

  • David D.
  • Verified HomeBuyer
  • January 23, 2025
  • Loxahatchee, FL

This was our 3rd Lennar purchase!!!! You know the old saying 3rd time is a charm well it was exactly that!!! Fast and the least painful transaction I ever made because my wife had no idea it was a surprise she was in New York!!! She was very happy about it which was not a surprise, what’s not to love new house and 5 minute walk to our daughters house!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Was very attentive to the items I brought up.

  • Brian D.
  • Verified HomeBuyer
  • January 23, 2025
  • League City, TX

My experience was quick and problem free.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Horrible experience!! I have cried enough!

  • Rahel H.
  • Verified HomeBuyer
  • January 23, 2025
  • Lancaster, SC

I had the worse home buying experience!!! NEVER use all Lennar products together, like the builder and loan company (even though they give you insentive) because when 1 of them goes wrong they will work together to screw YOU. From the start the agent Kim was terrible. We felt something was off but didnt want to make blank judgements. But 2 weeks before closing all truth came out when they discovered a negligent issue that they didnt tell me about and after waiting 9 month their response was "well you can just let it go" mind you at this point I had already submitted my rental move out ...

Lennar responded:
Good morning Rahel, Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home purchase. We regret that your experience did not meet your ...

Total Score 1


Quality 4

Trustworthiness 4

Responsiveness 3

I went with Lennar since my son works for them

  • Cynthia G.
  • Verified HomeBuyer
  • January 23, 2025
  • Englewood, FL

My experience was good since both mu sons helped me through it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unseen Quality Issues

  • Kimberly Z.
  • Verified HomeBuyer
  • January 23, 2025
  • Punta Gorda, FL

Lennar profits depend on mass production of homes. Improvement can be made by staffing the on site construction mgr. positions. This will ensure a higher quality product (home) with less issues that homeowners request to fix in the first year. Labor contractors standards of quality are much lower than what the Lennar executives expect. To maintain Lennar idea of quality home and reputation of customer service, there needs to be more inspection, rapid response to issues, and observation of labor contractors. The Warrenty Mgr. tries to resolve issues, yet is too overwhelmed. Need more support ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

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