Lennar Reviews

Do NOT close until you have every single detail taken care of. After you close, Lennar will disappear and your issues will go without a response for a very long period. (to be fair with Lennar, I also bought a house from them in North Texas previously, and they were very effective, courteous, and prompt in dealing with any issues. My recent experience in Orlando, FL though it's almost like this is a completely different company. Night and day...

We asked for a previously offered counter top, Granite, in our master bath. You would have thought we requested the holy grail. they acted like they "might" be able to do it during the 9 months build time but ultimately didn't get it done. I have expressed my disappointment over this issue multiple times with Lennar.......no response or follow up, they don't care. Love the home, don't like the service.

The house was sloppily put together and there were a lot of issues that took months to fix after I moved in. I had to take too many days off work to address all the issues. Grout work was sloppy, there were painting issues and issues with my ceiling. The garage cement had too many holes and looks poorly constructed. The house was also never cleaned and there was dirt all over when I moved in.

I've had 4 major building issues that needed to be addressed. Furnace pipes installed incorrectly caused motor to burn out, dryer outlet was originally installed as a stove outlet and got that replaced, bur first it caught on fire, dryer vent not brought out correctly from sheetrock so my dryer wasn't able to work properly and my exterior vents were spray painted over causing my basement to overheat and water condensed on my pipes. Still lots of minor finish work that I'm hoping will get taken care of. I feel like once you sign your papers, you get abandoned if you need help afterwards.

While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.

workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.

I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Had high expectations that were not met based on testimonials from friends

My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.

There is a lack of communication between the numerous different people you have to deal with when buying a home. They all have different assignments but it’s like they don’t communicate between each other. Some do but some don’t. You have to abide by there schedule and process when purchasing but then repairs and cleaning weren’t done by the time we closed. Some cleaning still never got done so we had to do that ourselves. The paint they use is so cheap that when you bump into a wall with a cardboard box it chips or scuffs and the whole interior of the house is covered in this paint. It’s VERY frustrating. After a few weeks and a lot of rain you can tell white paint on the outside trim is thinning out and can see the darker coloring bleed through. The second story floor creaks every where because they use staples and nails instead of screws, but they say that’s not covered under warranty. Just saying that quality paint and the use screws on the floor instead of nails shouldn’t be corners they cut, I mean it can’t be that much more expensive in the big picture. ... More

Poor craftsmanship, horrible repairs, terrible warranty service and not a care. Wondering why we did this.

Builder and his representatives do not respond to problems beyond the first 30 days of purchasing. Everything becomes a warranty issue or an issue for one of the HOA’s. Not the easiest to navigate.

Found multiple defects that were minor but could of been corrected quickly. Do not believe when they give you promotions such as free paint or free filters that were required/promised upon move in.we were told we would get a free kinectico water filter under the kitchen sink. They stopped responding. The free gallon of paint from sherwin williams magically expired upon move in. When you do the blue tape walk all they did was rip the tape off of the defects you wanted fixed. Do not trust them when they say “yeah will will take care of that we are expecting a delivery next week”. They will give you the run around. ... More

Low quality materials just like every other cookie cutter home, has had electrical issues and whoever does their drywall finishing must be cross eyed. Got bad information from the realtor about WiFi and school district and wasn't the friendliest person either. Other than that its a house and you get what you pay for when you purchase a basic floorplan. It is what it is.

Things discovered in walkthrough were not fixed in final walkthrough. It was dirty and there was urine in our sump pump. This is just the tip of the iceberg. I’m so exhausted and stressed with the entire experience I’m sick of talking about it and would rather not relive it.

Please communicate association fees are paid twice a year.

Buying a home here has been a lesson in the difference between "sales promises" and actual workmanship. While the brochures highlight premium selections, the execution is fundamentally flawed. The most glaring issue is the rampant screw pops throughout the drywall. By definition, workmanship refers to the quality of skill and care applied to a task. When screws are overdriven, spaced improperly, or misaligned with studs, it is a textbook workmanship defect. These aren't just "settling" issues; they are failures in the installation method that should be covered under any standard one-year workmanship warranty. Unfortunately, this builder treats these structural finish failures as minor inconveniences rather than a breach of their duty to provide a defect-free product. The community conditions are equally disappointing. Living here during continued construction has been a nightmare due to: Total Lack of Cleanliness: The site is consistently littered with construction trash and debris that drifts into occupied yards. Subcontractor Conduct: There is zero courtesy from the crews. They block driveways, ignore noise ordinances, and show no respect for the families already living here. The most frustrating part is the complete lack of follow-up. From the sales office to the construction supervisors and the warranty team, communication is non-existent once you close. You are essentially ghosted the moment the keys are handed over. If you value quality control, professional site management, and a builder that actually honors their warranty obligations, I strongly suggest looking elsewhere. ... More

There so many hidden fees, then the quality of work is subpar. Water pressure, sewer backup, windows rattling, hot water issues, no stucco on parts of house, stucco braking on outside both sides.

Being attentive to the time frame that you are being assisted with a HOA problem One barely moving in not even 3 months

I’ve come to realize that the overall build quality with Lennar has been very rough. As a first-time homebuyer, this experience has been extremely disappointing and, honestly, it will be my first and last Lennar home. Buying a home comes with so much excitement and sacrifice, and it’s disheartening to feel that future homeowners are not truly cared for. The work feels mediocre, and while this is my honest opinion, it gives the impression that the focus is more on volume and commodity than on the people who will actually live in these homes. I’m very disappointed, but I’ve learned from this experience, and it’s not one I will repeat. Thank you for taking the time to read my feedback. ... More

I purchased very illusioned with the new house, the pretty features, the "warranty". Zero Defects was a fallacy. The "Call us anytime, send us all your questions, if you have any problem" was another lie. Nobody returns my phone calls, emails and the H.O.A. blames Lennar and Lennar blames the HOA. The Lennar loan was immediately sold off to a third party. Within a month, the house started having problems and nobody responds. The water does not come out hot, the roof and gutters are extremely noisy when it rains, the blinds are of the worst quality and some are lopsided, the carpet was installed poorly, the concrete front steps have broken. All this has been reported, but it is not answered nor repaired. LENNAR is just trying to lure in people with kindness, but drop their buyers as soon as the house is handed over. I am extremely disappointed at the house and how they treat us. ... More

Loan officer did not use all information given. Loan officer locked us in on a rate of interest and we were floating. Property agents gave us the wrong information for the property most. Company.

Very ship materials are use to build, finishes are really bad.

I have been lied to by almost everyone associated with Lennar. Starting with Lennar Mortgage to the new construction manager at the 3 final house walkthroughs. Promises made promises broken. Even the warranty process where cases are closed when parts on order take longer than Lennar likes. And another created when work scheduled and closed again when work not completed. Only to be resubmitted again and again. Who are you fooling? Not me. Lennar get your act together.