Lennar Reviews

We have had so many great responses to all our questions and concerns, which we really appreciate, with the only exception being an issue to a landscaping problem which we feel is not being addressed..hopefully this will get resolved as we will not give up!

From the sales staff to the mortgage company to the walk through…it was just a great experience. This is my 5th new build and it has been the best so far.

Very professional in all departments

Experience with Service department and sales agent was not not at all supportive

I would do it again!

I know that buying a new home always has challenges, but for me this has been a nightmare. The biggest thing is that Lennar pushed the build to close a month early which led to all kinds of quality issues and financial complications.

Lennar realtor were awesome in responding to questions and they are knowledgeable of the area or the house that is been sold.

All persons involved on the Lennar end of our move were responsive to every request, it made the transition painless!

Overall we were happy with Lennar's homebuild and process. Our pre-drywall inspection according to our 3rd party was "well above average" - meaning it was done fairly well and only maintained a few critical issues. Getting these resolved required some follow-up but our construction managers were communicative and helpful to get the job done. Slight delays outside of Lennar's control caused rushing toward the end but no key items remained unresolved by closing. Again, I would recommend walking the site and staying on top of every step of the build. Some finishes could be nicer for the cost, specifically the builder-grade closet racks, mirrors, and cheap paint/unfinished garage. Would also love to see Lennar include more things in new-build purchases like towel racks/toilet paper holders; really simple and functional things are not included. ... More

The sales agent was very good; professional as well as friendly. The welcome team is excellent. The whole process was fast and efficient except for the loan application experience which was very frustrating.

Dealing with Lennar has been a nightmare! Their responsiveness is non existent and anytime there is a problem, they pass the buck to someone else and you never get a straight answer from anybody. We were warned to stay away from Lennar but we did not listen and we paid the price. I would greatly advise any new home buyers to STAY AWAY FROM LENNAR!

Staff showed signs of incompetence, lies were told about the readiness of the property, loan officer was a fast talker, and often was delayed in response, closing attorneys were big liars and incompetent, onsite realtors told several small lies ( not Malcom). I’d never go with Lennar again or recommend. Emily is great! Promote her.

Lennar is a great company. They have great staff. I don’t have any complaints. I like my house.

John did really good work

We've had an ongoing HVAC issue that has yet to be resolved, we keep getting the standard corporate run around. If you can't engineer a product right don't advertise it as such!

I am very happy with the experience. The primary difficulties I struggled with, all were technology related. I worked a career that did not include much computer work, effectively none. Everything about this process required me to do something on a new app, or website. I don't even own a computer and that has made the process challenging. Plenty of help is available, but when you aren't familiar, the help is often difficult to follow. If you're in my situation, don't shy away, just be prepared. They will get you through it. If you are someone who is familiar with and enjoy doing things online and on apps, then you will really appreciate the process. ... More

From the very first contact (via a phone call with Rocky) to the very last contact (via a phone call with Michael and Kacie), I always had an exceptional response and answers to my questions from each and every person! No problem was ever ignored, but answered with respect and kindness! I love my new Lennar home and all of the Lennar team

Ceiling and wall visible taping many settlement cracks.appliances cheap..oven lower drawer falls out..1 day microwave installed bad had to have company fix. 1st floor so cold.air coming into room from electrical switch and outlets along west wall.envolpe compromise 2nd floor bedroom floor cold over garage also spare room over front door cold. Wam bam get you in construction. Heat comes on every 5 minutes due to first floor so cold along west wall had to purchase humidifier but can't keep up humidity do to furnace keeps running drying out house humidifier good for 2400sq ft.

The experience was wonderful and the builder were great too , at the final stage of the paper work I had a really bad experience and I don’t want anyone to go thru that again it was at the point that I got so much anxiety that got sick and ended up in the hospital for 24 hours ….. She should be more professional with her work and at time needs to learn how to treat first time buyer ….. at that end of the wonderful day it just made me feel like really bad … But now I’m so happy other people have been great and I thank you all

Although Lennar is not a bad builder and i love the home the home buying process was poor. There were five different people I was to communicate with and it was confusing the purpose of each persons job. When I explained this they were not helpful and did not improve the process. Just said “you can call any of us.” But the truth was each person had a different job. Very confusing and frustrating. Once home was moved into and warranty issues were submitted many times the things I put in for couldn’t be fixed. Frustrating as a homeowner. Things that could have been told up front to avoid confusion and frustration and proper expectations would have been appropriate. ... More

As a 1st time home buyer I would say my overall experience was good.

They made everything so easy and fast!

It was quite overwhelming during the initial process because of a ton of emails! Difficult to keep track. Once we signed, response to needs was great! AJ was great and took care of needed repairs quickly!

I purchased a new home at Sunbow II in Chula Vista CA, the home had 25 items that needed to be repaired. The items from the walk-thru on 11/8/2024 were not done 3 weeks later when I closed escrow and received the keys. I would be cautious about purchasing from Lennar in the future.

It’s a hit and miss with this builder. I have worked with a lot of new builds. I had an inspector come to look at the property. For the most part, it was good. With a few items pointed out. Lennar wanted to close really fast. I told and warned them it’s pretty fast and I don’t want a property rushed that I’ll see some misses. They guaranteed that. That’s not what happened. Closed and then a month in, I still have people coming into the house to fix things. Electrical switches not properly connected, hvac trips - came in and out several time and seems people were just diagnosing it guessing. They said welcome to your new home. Here’s the key (code) - doesn’t work! I was able to reset lock because front door was left unlock. Warranty department is trying their best. So far a good. Would have liked some compensation for the time house is still being worked on as I was promised things will be done but I’m paying mortgage now while they still continue working on the house. Seems just fair? But, seems like some people at Lennar doesn’t care about initial impressions and how that can impact the experience of clients. All I heard was just excuses and trying to not own the mistake when they tried to talk to me about the issue. I would say some do care as well, not all are bad, there are good people in that company. Unfortunately, this is what happened to me. Maybe it’s a different experience for others. ... More