Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21679 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21679 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Bad

  • Myungkyu L.
  • Verified HomeBuyer
  • March 23, 2025
  • San Diego, CA

Within 3 months of moving in, these were the issues with my home: 1. Broken heater due to faulty part 2. 3rd floor bathroom clogged 3. Broken water heater 4. Unfinished door handle for bathroom 5. Leaking kitchen sink 6. Gaps in stair wood 7. Unfinished/imperfections in painting 8. Big scratch on owners suite bathroom countertop Very disappointing.

Lennar responded:
Good morning Myungkyu, Thank you for taking the time to share your feedback. We’re truly sorry to hear you have had these issues with your home, and are feeling disappointed. We hope that we have efficiently offered a resolution to your warranty requests. Please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If you feel you need to escalate a warranty issue, please send an email to CorporateCustomerCare@Lennar.com with details of your concern. - Sincerely, Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Chris

  • Dinh L.
  • Verified HomeBuyer
  • March 23, 2025
  • Loxahatchee, FL

I am so impressed by Chris and his work. He was attentive, personable, and all around great guy.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Fast purchase process without so much inconvenience

  • Melany L.
  • Verified HomeBuyer
  • March 23, 2025
  • Mesquite, TX

For the payments they were very agile through the lennar platform and after the payments the leftover funds are returned immediately

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best

  • Catria A.
  • Verified HomeBuyer
  • March 22, 2025
  • Wilmer, TX

All good and nothing but the best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The best home buying experience yet!!

  • Michelle O.
  • Verified HomeBuyer
  • March 21, 2025
  • Irvine, CA

The entire Lennar team made the home buying process simple and stress free! From the initial sales rep, to the loan officers / underwriters, and post sale team, it’s been an excellent experience. Everyone has been super responsive, helpful, and kind. Highly recommend Lennar Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new Lennar home

  • Angel D.
  • Verified HomeBuyer
  • March 20, 2025
  • Tracy, CA

The moment we stepped into our new Lennar home we knew this one was the right home for our family. The location is in a community out in the country with easy access to the freeway. The view of the mountains is beautiful. Thank you Lennar for making the buying process so easy and affordable. Life is good..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant Grove

  • Jack H.
  • Verified HomeBuyer
  • March 20, 2025
  • Westmoreland, TN

Responses are very fast. Need a better Sheetrock warranty as shifting between winter and summer causes nail pops and cracks.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Poor Customer Service

  • Chioma H.
  • Verified HomeBuyer
  • March 20, 2025
  • Converse, TX

This was my first and likely last experience with Lennar. Our sales agent (Christian) was only looking to make a quick sale and I unfortunately did not realize this until it was too late. He became unresponsive to concerns after we signed our initial contract. The Lennar concierge (Del) was not professional and bother line rude. It took longer than necessary to have our concerns addressed after our inspection and walk through. This was purchased as a rental property and we had planned to buy another property but have since changed our minds given the experience. The only positives in this ...

Lennar responded:
Good afternoon Chioma, thank you for sharing your experience with us. We are sorry to hear that we failed to meet your expectations during your Homebuying journey. We're happy to hear that you had a positive experience with Lennar Mortgage and the Customer Care Representative. Thank you for your kind words! We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Okay but a lot of trash left in yard

  • Tori L.
  • Verified HomeBuyer
  • March 20, 2025
  • Garner, NC

Overall quality is OK - biggest complaint is the sheer amount of trash left over from the builders. Rusty metal pins, screws/nails, shingles, concrete pour-over from the patio in the grass. Nightmare for anyone with kids or pets!!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very professional. Covered all we needed to cover

  • Jeffrey Z.
  • Verified HomeBuyer
  • March 20, 2025
  • Clermont, FL

We love the community and Clermont.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home that meets the needs of our multi-gen family

  • David H.
  • Verified HomeBuyer
  • March 20, 2025
  • Daytona Beach, FL

Beautiful home that meets the needs of our multi-gen family. Great locations and planned community

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Homeowner

  • Jarrell B.
  • Verified HomeBuyer
  • March 20, 2025
  • Kerrville, TX

Lennar is an untrustworthy home builder. Communication is poor, response time is slow or nonexistent. Promises are made and not kept. I would not recommend them.

Lennar responded:
Good afternoon Jarrell. We appreciate you sharing your experience with us. We are sorry to hear that you feel communication was poor and response time is slow or nonexistent. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Sycamore Canyon - Lennar Experience

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2025
  • Vail, AZ

Overall, the experience was good. However, after the home walk through was done, it was never explained to me how to submit requests for warranty. I had to google it up myself. I reached out to the Sr Construction manager (POC for the walk through) at least 2-3x and I noticed that he read my message but it was just ignored and I never received a response. If he wasn’t the POC, at least he could have directed me to the right person. Also, when we initially made an offer, the sales POC told me that I need to make the initial deposit in less than 48 hrs and gave me an ultimatum around 1230 ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Pleasure doing business with this company.

  • Pedro D.
  • Verified HomeBuyer
  • March 19, 2025
  • Kissimmee, FL

This has been a seamless process compared to other homes we previously purchased. Their staff was knowledgeable, friendly and helpful every step of the way. Happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not Great

  • Kim S.
  • Verified HomeBuyer
  • March 19, 2025
  • Roseville, CA

Overall, the quality of this new Lennar home is at best average. First off they tell you when you have your walk-through that all the issues will be taken care of that is not so at the final walk-through we were told we have to wait for the repairs for our 90 day check up, which is absolutely not acceptable. The functionality of some of the features is not good. Why does one house need two or three sliding glass doors back to back. Also now we understand why they don’t let you into the clubhouse prior to closing escrow. Not quite the community we were looking for and expecting… The gates in ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great builder

  • Maria G.
  • Verified HomeBuyer
  • March 19, 2025
  • Zephyrhills, FL

I had a great experience buying from this builder and I am very pleased with all the process that was very smooth and quick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall great experience so far.

  • Abraham R.
  • Verified HomeBuyer
  • March 19, 2025
  • Saint Hedwig, TX

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Best buying experience

  • Sanjay B.
  • Verified HomeBuyer
  • March 19, 2025
  • Punta Gorda, FL

On site sales - Ben - consistently followed up to win the business. Lennar offers a complete package, soup to nuts, of home buying. Highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

You get what you pay for

  • Jonathan A.
  • Verified HomeBuyer
  • March 19, 2025
  • New Braunfels, TX

My experience was very average

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Buying house!

  • Rahim M.
  • Verified HomeBuyer
  • March 19, 2025
  • El Dorado Hills, CA

It was a good opportunity to buy house from lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ok

  • Conrad S.
  • Verified HomeBuyer
  • March 19, 2025
  • Summerville, SC

My loan officer was great, he was their every step of the way. After the sale John reached out and checked on me. Jessy was good during the walk thru but became unresponsive after the sale was final. I did not like the fact that the house I had a contract on was still been used for site tours. No walkway in the front of the house, you must walk in the grass rain or shine to get to your front door No gutters on the house bummer. The grass was installed in the winter you have more dirt than grass present day I have all weeds. I was given a water hose for irrigation. We are in 2025, and ...

Lennar responded:
Good afternoon Conrad and thank you for sharing your experience with us. We are sorry to hear your homebuying experience did not meet your expectations. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Caroline

  • Caroline J.
  • Verified HomeBuyer
  • March 19, 2025
  • Fort Worth, TX

Well it took me 3 houses before I got the house I have now. The first house the loan officer was asking me about my Zelle saying I owed Zelle and I even got an inspection for the house that Lennar sold while I was getting all my information together. Then the second house I didn’t get because I didn’t want the high interest rate. So the third house I got because they already had all my information and we closed quickly. But I really wanted the first house. This is my first time buying a house and the salesperson didn’t give a house gift. It seemed that she want interest in making sure the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Associa Mn, terrible no response is there nothing better out there?

  • Jerry S.
  • Verified HomeBuyer
  • March 19, 2025
  • Rogers, MN

My experience has been fine no problems as of yet, but my neighbors have many many problems with no response to their issues. Also, I have not received my association information

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Beautiful Home - Jeff went above and beyone

  • Angela K.
  • Verified HomeBuyer
  • March 19, 2025
  • Groveland, FL

Overall I love our new home and everyone who helped in the process was amazing. Jeff was great to work with and was very responsive to all my questions and requests to view the home. I don't like the fact that the layout for the driveway was changed a few times from what I was told it would be. I know that Jeff did all he could do to help and that it was out of his control.

Total Score 5


Quality 5

Trustworthiness 2

Responsiveness 5

All good except Mortgage Company

  • Thomas E.
  • Verified HomeBuyer
  • March 19, 2025
  • Westfield, IN

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Narrow Reviews by Area