Lennar Reviews

Our home buying experience has been pretty good. The Lennar representative has walked us though the plans and set the expectations about the build quality and the construction timeline. The moment we signed the contract they started right away working on the project and keep us in loop with construction manager and kept us posted about the progress biweekly. We were living in a different state far away from our building however they were really supportive and kept posting the pictures of our house. The construction has finished on time without any delays and the inspections were right on time. So far we did not had any issues living in the house. The quality of the materials used are pretty good. I would definitely recommend this builder to my friends and family. ... More

We had a Great experience from start to finish. Kasey found us the home we were looking for. Zach was great with the construction and Alison helped us get the financing. We love our home and would recommend to others.

The home buying process was really smooth and easy. My wife the whole time was waiting for something bad to happen because nothing ever goes smooth in her eyes. When nothing bad happened she was shocked. Would highly recommend Lennar to others!

Nice, smooth and courteous. The only downside is that I wish the closing would have taken place at the homesite or the keys/code could have been available at the closing location. Having to drive back to pick up these items was one trip to many for me.

Good bargain and great incentives offset the high interest rates, thus equalize the low affordability issue.

I was expecting a nightmare of a home buying experience from horror stories I've heard from other people buying homes, but Lennar was great and the process to purchase one of their brand new homes was very smooth! We got to do a walk through prior to closing to address any issues we saw and there were only a few minor things that were resolved before we moved in! The customer service agent was great and walked us through all of the features of the home and how to maintain everything, which was extra nice as you don't get that with a used home! Highly recommend if you are looking for a home in Kitsap County, WA that you don't skip over looking at the Lennar homes in Port Orchard! ... More

Buying a home is never easy, especially a newly built one, but with jack working tirelessly on my behalf it was very doable.

We waited a really long time for construction to start at this new community - 11 months after signing. During that time, we never stopped looking for a home, but nothing came close to the layout of the Mayflower plan. So we waited, and so glad we did. We broke ground on Feb 12 and closed July 13. During the build, we visited the site often to see it progress. There were issues - first we were very surprised with how high the house was going to be due to the slope. I swear we were told it was slab home but it was a crawl space. We never wanted sloped driveway or a bunch of steps out front, but our construction manager was very clear with us on how it would look and he was spot-on. In the end, the steps are fine, it looks good, but still dislike the driveway! During construction, our CM advised us about an issue with the main bathroom wall, it was bowed on one side, so they ripped out the entire wall and redid it. We didn't see any of this, he just informed us about it so we knew what was happening. We noticed some issues during build such as a leak under kitchen sink. It went for a month with nothing getting done and I was stressed about the water ruining the cabinet. But in the end, they fixed the leak and replaced the cabinet. There was a big issue with the main living/dining/kitchen area floor - it was sunken a bit after drywall, flooring and cabinets were all in. We didn't notice it, but our CM pointed it out and told us they were investigating. Lennar brought in engineers who provided details on the situation, it got repaired, but then the LVP was floating, so every time you stepped it made a crackling noise. it was so bad! This was just a few days before closing. Day of closing, we come in for the final walkthrough/New home orientation, and they had completely replaced most of the flooring in that whole area the day prior! The CM said he couldn't leave it like that and they had to 'make it right'. I was impressed. Happy we stuck it out on this home. Really, the CM's make the difference and there is a great group of guys at this community. We had a 30 day follow-up and our Customer Service Rep has been amazing. Not a lot of items really, but he's been on top of each of them, following up after every one is completed, even fixing some himself. Overall, there were stressful moments - times when we thought about canceling contract and going somewhere else. So glad we waited and now we're in a beautiful home that we absolutely love! ... More

the 2 people assigned to us were both extremely responsive to any questions or issues. They followed thru with their action items on any items I brought to their attention. Could not have been happier with their support.

Sales rep & construction manager were great to deal with. Very thorough & did what they promised.

I think the hardest part would just be waiting for the house to be release for sale but once the house is ready everything is just so smooth from Sales to Mortgage and everyone from Lennar. Kudos to our sales person Kristian and mortgage team Cody.

Blake, the contractor was great to work with

Going through the new-construction-home-buying experience w/ Lennar was very easy. They made uploading the documents simple and they were very efficient. I’m happy w/ the whole process and very happy living in my new townhouse. It was perfect for me at this point in my life having raised two children, now adults. Highly recommend using Lennar.

Very honest people to work with and reasonably priced

Lennar gives you more for the money. They included the blinds, refrigerator, and surprised us with a washer and dryer. Other home builders do not do this. The overall experience was great.

Found a house almost ready to move in. Able to finalize and close in two weeks.

Was a long process. All good.

My wife and I have been incredibly impressed with the professionalism, responsiveness and true sense that Lennar cares about their buyers. From Shannon on the sales team to Nick in Customer Care, to the subcontractors coming by for minor warranty repairs, everyone has been wonderful to deal with. We are from Canada and have built 4 new homes there. No customer service experience we've had prior to this with a builder, compares to Lennar's amazing one. We feel we got great value and quality of construction. Where there was an issue we noticed, it was fixed promptly and professionally by contractors, with follow up from Nick in Customer Care. We are very satisfied and ecstatic we built our home with Lennar. ... More

Professional and responsive during the home build.

The most amazing part of the homebuying experience was the mortgage broker Randy. He was amazing. The home inspection process also went well. We are pleased with our home.

Our process was overall good. The only issue we encountered was electronic. Though we could contact a person, we like talking to a person during the building (financial) process. Our personal contact, Donna was great!

Very smooth and well organized throughout the buying process.

Love the new home. Friendly support group

In the last 2 years, I've purchased 2 new homes, one in Moncks Corner that I purchased and then sold and had some real bad experiences with the builder, so I've been very aware of things in the purchase of the Lennar Townhouse and have been extremely pleased from the purchase date with David Nuckles to the Construction Manager, Kim, as both of them have been extremely helpful in our process. They have answered each question and assisted with multiple tasks, they are both true assets to your company.

I love my home, it's exactly what I need and wanted. The construction and design is beautiful and comfortable. The team is phenomenal and very helpful in helping adjust and fix any minor issues. My loan processor was awesome, explaining everything clearly that I didn't understand. The overall experience was fantastic. I do wish that I could have receive some closing help before the financial crisis hit the company.