Lennar Reviews

My only concern so far is the *****. I don't like some of the rules we have to follow. We have no freedom to make our house truly ours. The 3 parking spots makes getting in and out of our driveway hard at times.

The mortgage process was daunting to say the least. We are a couple who have a 800 credit score. The hoops they had us jump through bordered on ridiculousness. They did not consider our income which then placed us above the recommended debt score, which obviously became an issue. Additionally, they also did not consider our 401K until I pointed that out to them. Also, there were two mortgage people involved who would regularly contradict each other creating a lot of issues. Because of all of the above our closing was delayed twice. When we finally went to closing, the closer felt the need to apologize for our experience. I would have went elsewhere for the mortgage if it wasn't for the attractive financing rate of 3.99%. ... More

Our buying process went smoothly. Although, some areas of building process was poorly constructed and overlooked. Currently dealing with a warranty service request issue that shouldn't have been an issue in a brand new house.

Our home buying experience with Lennar was far from great - at the beginning we thought everything was going to be perfect as anyone expects having a new home built for you — when the time came for the “celebration walk” we felt that we were rushed through it and told that a new lawn full of crabgrass was normal - the yard looked terrible and we were told they would do some fixing but when it came time to the final walk on the day day before closing it still looked horrible so if we wanted to close the next day we had to sign accepting house as is so we signed. Our original Lennar sales lady was no help at all nor the foreman in charge of the built. After closing and moving in a week later we found markings of things we had label for repair that were never done and in addition to that we found scratches on the floor caused by a box cutter that was caused by workers when building house that we missed due to being rushed through the walk throughs. When we brought it up to Lennar warranty all they could say that I already closed so nothing they could do. I went through the process with ***** in Tennessee and my experience with them was a 10 vs. a max of a 6 with Lennar. So far I’ve issues with my electric my floor and my HVAC not to mentioned my lawn and I have only been here a month. ... More

I wouldn't recommend this company just because of the overall experience. Home buying is stressful as it is, but Lennar only made it worse. There were too many from the virtual closing, to documenting not being received or requesting, to having to drive to Birmingham to close. The worst was it took almost 2 weeks to get my proceeds wired to my account.

The team didn't seem to be working together. We would complete a task and then we were told that we had bought a house and a few hours later we would get a new task list that had to be completed before we could buy the house. This happened more than once. We asked why we wanted to buy the house when we already had a Very nice house. We told them the truth but that was not acceptable to them and asked us to come up with a different reason. We hired a moving company based on the closing date that was set by the company. They had to move the closing date for almost three weeks later. They wanted a copy of the moving company's invoice. When we were signing documents, we found out that we had been ***** to about certain requirements which cost us extra money. This was the 5th house that we have purchased and it was the worst experience I have ever had when buying a home. You have my wife to thank for this sale going through. ... More

This was the most cumbersome and repetitive pre-close process we have ever been through. OUTSTANDING ITEM: I have been asking for ***** information from the day we closed and have still not received it. The only answer I got was it will be sent to the condo which is a problem because it is a rental! Very disappointed.

Everything was going along ok till we got to the actual closing. No one where we were supposed to go. Went three times. Called a number we had and they said just fill out the paperwork on line. We had already paid in full for the house in cash. We had many questions and didn't want to "JUST " sign papers on line. They finally sent a notary to our house. We also had a person from the company on the notary's phone. She never sent the items we asked for in hard copy. Also want the thank TJ and Heath for all their help in our concerns.

Realtor was great. Sign date kept getting moved further the guy who does home celebration was a complete jerk and the things we needed fixed he just kept saying lennar won't take of that then Michael came and took care of the things I asked for. The people who put the grass in did it in like 3 different days within 2 months

Communication was lacking in every area. It felt like a process that was geared towards Lennar's convenience and not towards us as the home buyer. We bought a spec home and the appliances were not as good as quality as shown in the model - a bit deceiving. The shelving was different in the closets than in the model and when we asked for it to be changed they said no. There's no doorbell or wiring for a doorbell, no towel racks in any of the bathrooms, no sprinklers in the backyard along with the cheaper grass that's also in the backyard, the garage is left unfinished. The oven we have is not a self cleaning oven, didn't even think they made those anymore. The washer and dryer are on the cheaper side with limited options for washing and everything made of plastic. In the model top end appliances. Lennar is priced higher and advertised as 'all inclusive' and it's obviously not. ... More

My personal experience. Lennar knew my belongings were on a truck and I was out of time. They didn't even care enough to finish the blue tape items. I had no choice but to sign off. Now after living here for a month I have found numerous quality issues. Lennar should be ashamed.

Closing dates are not as per initial agreement. Never considered the buyer recommendations.

The excellent customer service from the different departments and their efforts to ensure that the path to purchase a house was smooth gave me the confidence to purchase a Lennar home.

I am very happy with my experience. The service was excellent, and everything was handled professionally and smoothly. Thank you for your great service

[TRANSLATED FROM ES] We are very happy with our purchase! Without a doubt, I would 100% recommend the seller we had, Spencer. He was the kindest person, answered all our questions, helped us every step of the way, and was always willing to help.

Good experience

[TRANSLATED FROM ES] The layout, the kitchen and the grounds

Val was excellent and very informative. Showed us several home buying options

Positive experience throughout entire home buying process.

Lennar homes are such an easy purchase, financing and move in experience!

G

the speed of service and quality that it is built. and Brian was great to work with in buying the house!!

We were ***** to about what our homes city and ZIP Code would be. The city was a big part of why we even chose to buy this house in this area and literally the week of closing we were told we would be in a different city with higher taxes and a different ZIP Code that would lower resale value. The team sent a document and told us to sign it without any explanation. After reading the document we found out that the city of our home would be changed. Our carpet had large stains on it at our celebration walk-through, the were several imperfections in the wall paint, and there was trash on our lawn from the workers (still an issue)- that's how Lennar presents a home at a celebration walk-through, where's the pride? On the day of closing, there was nobody there to meet us and tell us how to set up our front door lock. We couldn't choose a lock code until the next day after reaching out to the sales team. Nobody from the sale team was at our celebration walk-through. In addition to that, the community had no trash servicer - We had to inquire with multiple companies for over a week before we found out that Lennar had NOT signed a contract with any trash servicer. We had no mailbox keys until a week after closing. We've had our house for only two months and the floor is already creeks significantly and we hear all the pipes draining from the upstairs bathrooms in the walls downstairs, very embarrassing, especially when hosting guests. Due to Lennar giving us the wrong city after we had already chose our home insurance, our premium went up at the last minute. After we closed, Lennar dropped the home prices in our community by $30,000 to combat the change in city however we did not get that benefit and we're not offered. I would not recommend Lennar to anyone whatsoever. Our first home buying experience was very sour, as a new mom I was 3 weeks postpartum and this caused postpartum depression by adding unnecessary stress to our lives. We are working on a social media review to tell about our home buying experience now. ... More

The AC unit went out in literally the first week. 104° outside and brand new home. And when support was sent over from Lennar, they said it would take 1.5 weeks before they could fix anything. Had to spend another $600 on portable AC units. Also the nails and the shingles up on the roof above the garage are literally everywhere. Terrible workmanship.

They have lied to us almost every step along the way. Was told by Matt ***** when he told me to sign the final walkthru papers that everything he quickly scrolled past had been discussed. IT WAS NOT- Never told that cosmetic issues would not count. Scott ***** told me he would have my back after I explained to him I had major health issues- he also lied.