Lennar Reviews

Overall a very pleasant and modern experience.

I've had two separate tickets opened regarding issues found and the responsiveness was top notch. I'm very pleased with Customer Service!

Luke was very helpful in every aspect always willing to answer our questions and concerns. Adam was awesome with the mortgage process. The move was a bit hectic of the short time we had but worth it. We are very happy with how Lennar took care of us.

Fairly painless as far as homebuying goes.

My issue was with the loan agent Preston. He did a terrible job and no one helped me to have him replaced. I didn't appreciate them seeping my concern under the rug. He was not a good representation of the Lennar homes I thought I would deal with,

I'm impressed with Lennar, this is my first Lennar purchase and I was impressed with how friendly and easy to do business everyone was during the entire process. From working with the agents on site, to underwriting and closing, they made the process as smooth as possible. The efficiency and promptness of everyone at every level, I am very impressed.

Sales agent is awesome, loan officer might be the most unprofessional person I have ever done business with, service request was okay but rigid on time availability and not considering the customer, customer service agents are great but can do a little with empathy, some finishing could have been better and materials installed a little better. Overall, not enough positive to refer someone or even think about future business with the company.

Personnel were mostly helpful and professional; computer systems, emails, paperwork was often messy, unclear, haphazard. When we did a walk thru of the home, we weren't given paperwork to sign until after the fact and many of the items we were requested to sign were unclear or didn't apply. Owner website is not up-to-date for our location, and it's missing key information.

real bad experience i will not recoment any one to buy a house fron lennar

The majority of the items we found on our walk through were not taken care of. One of the biggest problems was the block wall was left incomplete. The first 4 or 5 blocks and the very last block were installed and about 30 in between were missing. They fed us a few lies about why it wasn't finished but we were told they were not going to complete it and could just forfeit our $5,000 deposit and not take possession. We had to pay for it to be completed out of our own pocket. During walk through we found a floor tile with a chip that they promised to replace. When we came back for closing, we were amazed that we couldn't find the tile that needed replaced. We thought they did a great job of replacing it until the next day when the piece of silicone that they used to patch it fell out. A lot of other concerns have come up since we moved in so we will see how customer service goes from here. ... More

Lennar sales team is very aggressive and compels to sign the purchase agreement within a day. Once an agreement is signed, Sales team do not have complete information of the home features and takes long time to respond to subsequent queries. Asking if there is an EV outlet provision in garage took almost 10 days.I have to remind 5 times over email to request change in purchase solar agreement. Lennar mandates to buy solar battery which do not make it customer obsessed. I have to put 30k cash just for solar. Besides solar installers takes 1plus months to activate solar system. Lennar design -Overall Aluna home is good but there are many places where the builder had cut corners. All secondary bedrooms had only 1 ceiling light common with fan connection. Sliding door to yard do not have provision of screening door. While walking upstairs sound travels quickly everywhere giving a feeling of an old home. There were multiple defects as refrigerator outlet keeps tripping, kitchen fan hood not working, door locks not working, unequal cooling from HVAC which took long time 5/10 days to be fixed. ... More

Lennar is horrible, and I would never ever recommed anybody using this company. Everything was cheap. The dry wall work was a mess and never fixed. The vents and outlets were crooked. They put in the wrong bannister than what I was promised. The dishwasher didn't work the first day I moved in. Toilets consistently clog. Closet doors are always coming off the track. Stay away from lennar.

I have been having electrical issues since I moved in with garbage disposal, alarm, microwave, and oven. Things turn off on their own. Definitely a strong concern since this is a new home.

Great salesperson in lennar office. Very helpful and informative. Project manager was very helpful and informative as well during walk through.

The process was easy. I had a.small.issue but they sent a technician out in a timely manner to address it.

gave us a home that they did not even clean. at least when you buy a car they wash it for you but buy a lennar home and they dont; bother cleaning up dust and debris. literally had to take leaf blower to clean dirt out of garage. paint on door knobs, ghost doors, gaps in grout all over. missing flashing on roof, no gutters, cracke cement. paint spray on front porch cement. the list goes not...

On each step all the lennar team helped me with really fast response and very clear instructions on what needed to be done. Easy process

There was no information on where to pay and when to pay the mortgage payments. I didn't receive emails or postal mails about the selling of the mortgages or the mortgage payments

We had the worst experience in home buying with Lennar in Princeton. The sales agent Connor Frank was rude, arrogant and held a lot of information just to make the sale. There were numerous issues with the house and the workmanship which were not properly addressed before closing. After closing there is no one interested in resolving the issues. Connor Frank is the worst agent you could possibly come across and Lennar is possibly the work builder to buy a home. They have stopped responding to calls and texts and do not want to resolve the issues even under the warranty.

We decided last minute to seriously look at buying something. The home we purchased was the last available and the price was a steal of a deal. We are first-time homebuyers and the deals plus experience buying was much different then expected. I didn't have to wait in a bidding war between other buyers, we told lennar we wanted to start the process and the locked the house down for us so that nobody else could snatch it up before we got approved! It took about 30 days from start to finish and then 14 more days until we could move in. 45 days after deciding to try to buy and we moved into our newly purchased home! Also, many people complain about certain builders over others, but to be 100% honest all homebuilders MUST build to a certain standard. The building process is the same the only difference between builders is the features they install. The quality of building is not up to the builder as much as it's up to the construction manager to check quality. Lennar by far has built our home with high quality that is because the construction manager was top notch and did his job correctly! We are very pleased and have not had a single issue with quality or anything actually! ... More

The whole buying process went so smoothly. The Lennar finance team wirk efficiently in securing a great deal for me. However after the move in I have many questions and no answers. I recently inquire how to use my water sprinkler system because it hasn't turned on, but no one has been able to help me out.

Everyone I came across in the Lennar world was nice except for the insurance people from Lennar Insurance. They were rude and incompetent. I've been in the house for one and a half months and I am already coming across building issues. I've heard some horror stories from other residents. I wish I had spoken to others who had purchased before me

Michael and Brookx, were great

Overall experience was good. Our new home consultant Hyatt was amazing. He answered and addressed all questions and concerns we had about the homebuying process and the home itself. Our rep Jorge at our new home orientation walkthrough was also great. He took our punch list seriously and got issues fixed before closing. He has also been responsive to fix things we noticed after closing. Lennar falls short with their Concierge team. Diana sent me multiple DocuSigns with errors or missing documents, and she often did not respond to emails without multiple follow-ups.

Buying a Lennar home has been the worse experience of buying a home, and I have bought several homes. From the lender process to resolving build issues has been a disaster. I filed a repair request after closing and it has now been 3 weeks and the issue still is not resolved. The repair has not been scheduled yet for it to be corrected. I would encourage people to be careful when dealing with Lennar.