Lennar Reviews

My experience was quick and problem free.

I had the worse home buying experience!!! NEVER use all Lennar products together, like the builder and loan company (even though they give you insentive) because when 1 of them goes wrong they will work together to screw YOU. From the start the agent Kim was terrible. We felt something was off but didnt want to make blank judgements. But 2 weeks before closing all truth came out when they discovered a negligent issue that they didnt tell me about and after waiting 9 month their response was "well you can just let it go" mind you at this point I had already submitted my rental move out notice. Letting go would mean homeless with 3 kids and a dog. From there I could see the agents working hard to convince the loan folks to deny my loan. This would have been good for them then their negligence would be disolved. Ohh boy they tried, but God was bigger and he found me ways, and everything they threw at me didnt stick! But it was such a painful experience I vow to speak out everywhere once my emotional wounds have healed. The home itself is good and spacious but 1 horrible thing is there is zero sound proofing. We hear conversations in any room and toilets flushed from 3rd floor. Overall no thank you, never Lennar, I will go back to DR Horton! All they had to do was be truthful to me and treat me like a human. Instead profits and numbers were more important. REMEMBER THIS!! You are not important to them, dont waste your time! ... More

My experience was good since both mu sons helped me through it

Lennar profits depend on mass production of homes. Improvement can be made by staffing the on site construction mgr. positions. This will ensure a higher quality product (home) with less issues that homeowners request to fix in the first year. Labor contractors standards of quality are much lower than what the Lennar executives expect. To maintain Lennar idea of quality home and reputation of customer service, there needs to be more inspection, rapid response to issues, and observation of labor contractors. The Warrenty Mgr. tries to resolve issues, yet is too overwhelmed. Need more support on site to meet the demand of new homeowners requests. Lennar is not a custom home builder. Thanks. ... More

Would not hold property for buyer without non-refundable $16,000.00 down payment. Misleading expectations for completion date and reasons for delays. Lowering exact model price by $20,000.00 after 6 months delay for closing escrow allowing NO-DELAY move in for new buyers.

The quality of materials are basic as to be expected in a builder grade home. I don’t have an issue with the materials used. I have an issue with the installation and construction of those materials. From top to bottom, every surface, every install could have been done better by just about any DIYer than the Construction crew for Lennar. I blame the construction managers on up the chain of command. In my experience, the construction managers only care about pushing your closing date through and the earlier the better, despite knowing issues prior to closing. My experience: I was lied to multiple times regarding several issues that could impact my health and safety. My new build had a major and apparent roof leak. I was told it was bone dry. My home had a gas leak which was discovered during a home inspection. Almost every wall is either crooked, wavy, not square, not straight and or not plumb. My fireplace lacks insulation, so much so that the area in front of the fireplace was 23 degrees INSIDE this morning ! The house temperature was 67 degrees. The gutters leak through the soffits, The roof shingles were cupped, so Lennar squirted silicone under them and hammered them down, but only after I was told the cupped shingles were an optical illusion. My countertop has a crack where it meets the backsplash. I can’t open my back door. My floor feels like rugged, rocky terrain with the slab so far out of spec for the LVP that sits over it that the planks are breaking, worse the extreme peaks and valleys make the floor un-safe for me to walk on. The list goes on and on and on. How was my experience with Lennar? One of the worst experiences in my time on this planet. How was the response from Lennar? Abysmal! In my experience a lot of lies and double talk to get you to close. Two months in and I’m still fighting to get things fixed that should have been rectified before closing. Listen to the bad reviews! They are true. If you still have the stomach for it, then buy Lennar. My experience? My new construction home is actually a FIXER UPPER and that the poor construction has already devalued my investment/ my home. This has created undue expense and undue STRESS! ... More

The Cypress Creek West website explicitly stated amenities, swimming pool and children's playground would be onsite. However, after the earnest money deposit is made (which I would loose if I withdrew) I later discovered these amenities are located in different communities across the street, requiring shared access. The closing process was extremely rushed. I was given only a few hours for the walkthrough simultaneously while touring the house with representative. This left no time for thorough cosmetic inspection, and any issues raised during the representative's explanation were addressed, while others were likely overlooked due to the time constraint. There were few things I reported such as drainage issue which were never fixed just rushed to close the house and get threatened that if I dont close the house on time I would loose earnest money regardless if my issues were resolved or not. This rushed approach was unacceptable. The craftsman on the house is just awful. Doors were not aligned properly, too much gap. There are crack all over the house and so on. Several of my friends expressed interest in the community but ultimately chose to pay slightly more in a nearby community. They, like me, were dissatisfied with Lennar's misleading advertising regarding the onsite amenities and the rushed closing process. Most of my neighbors are advising their friends and family to stay clear from this community because it doesn’t even have a children playground forget about other amenities and workmanship of the house is awful. ... More

Fast action and responsible in addressing the issues

False info and poor quality

Buying and closing was spectacular! Materials used for the house are not bad but not the best! Customer service is good!

Alberto and Damian were both great. They responded and followed through with all my requests. There were quite a few, mostly all minor and some that were just silly on my part.

The list is so extensive of what was done wrong including burying ATT fiber box so lawn is dug up. Flooding my backyard sp can't put up fence. Andis unusable. I could go on.

Sales person did an excellent job. However, there is not much communication after we purchase the house. It looks like there is an communication gap between different part of the organization to get the right answer.

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

From Jim in sales to Mark and Fidel who are helping fix a few little things after move-in, everyone has been great to work with. We couldn't be happier in our new Lennar home.

Lennar provided a large home for a reasonable price. build quality and materials were good. Repair and warranty process moving forward reasonably well. New home doesnt have much for storage, closets, or bathroom amenities like toilet paper holders and towel racks. Happy with the home for the most part.

Lenar’s team members are nothing less of amazing! From working with Ilonda, who is the sales representative that assisted us in finding the home, to working with their lending team and construction team, every bit of this experience was worth it. The team members exhibited exceptional communication. We always knew where we are in the process. From the time that we signed the contract for our home till the time that we closed was just two weeks!! The quality of their homes far surpasses other builders we have visited during this home buying process. If you are looking to purchase a new home, we would highly recommend Lenar !! ... More

Lennar was great to work with. Our turn around from accepting offer to closing was two weeks. We didn't think it could happen but they made it so and we felt very good about the entire transaction.

. Great Services Builder and lender.

Buyer beware - false statements by salespeople, archaic, disorganized and unnecessarily time-intensive requirements that customers deal with way too many emails and multiple online platforms and excessive amounts of conversation with multiple employees in multiple departments, to get anything done. I suspect this is intentional, so that buyers just give up reading and writing emails and talking to way too many employees, and they give in to builder demands. Lots of..."didn't you see that in the fine print?" types of things. And zero accountability from management, which apparently won't even talk to customers, choosing to hide behind their underlings. I would never buy from this builder again. I wish I was aware of all the negative feedback and class action lawsuits against this builder before I acted on the purchase. ... More

The sales agent, Victor, did a great job of identifying our needs and taking care of us throughout the entire sales process. The loan officer was extremely hard-working and also took great care of us. Overall, we are very happy with our experience and purchase.

I was in a hurry to get into my new house and everyone at Lennar made the impossible possible- found my house and closed within two weeks thanks to all the incredible people at Lennar.. and there’s a lot of them!

Very poor communication Missed promise dates Original close end of August True close end of November Apartment lease ended & after 2 extension had to move out. Lennar Said they would pay for moving & storage of furniture till home completed. Never did

It’s an easy process and very good experience.

Hi. We moved into talamore in Huntley and I want a shout out to two people that made our home buying experience a positive one. Natalie our sales person and Greg the gm for follow ups and repairs. Both were great and are excellent people to work with. Please acknowledge both of them.