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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21679 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21679 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Very poor quality control, very poor listening skills and rush to complete building

  • Benjamin K.
  • Verified HomeBuyer
  • February 03, 2025
  • Katy, TX

Emphasis more on getting the contract signed without proper inspection and taking responsibilities for resolving client's issues. My property had a number of poor finishes and uncompleted snag list of items. This was left for me to arrange post move-in. In addition, I had electrical issues which I was not adequately supported for resolution even though this was a know issue according to the electrical engineer who later fixed the issue. I still have issues to be resolved once I have time to organize it. My experience was a terrible one and would not like it to be repeated.

Lennar responded:
Good afternoon Benjamin. We appreciate you taking the time to share your feedback on your recent Lennar home purchase. We are truly sorry for the experience you've had. We really appreciate your feedback and would like to help you with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Sunset Beach NC

  • Elizabeth M.
  • Verified HomeBuyer
  • February 03, 2025
  • Sunset Beach, NC

I recently purchased a home in Sunfish Cove in Sunset Beach NC December 2024. This was the easiest transition for me thanks to Heidi and my realtor. Absolutely love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trailhead Landing

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2025
  • Alachua, FL

The salesperson, Alex, was outstanding and was attentive to our needs within his authority/control. However we were very dissatisfied with the workmanship (paint, carpentry, landscaping (unlevel, dead grass, irrigation system heads sticking up too high, etc)). The tubs are basically useless because they are way too short for an average height adult (taller than 4 feet). Great square footage and amenities for the dollar but the workmanship needs improvements.

Lennar responded:
Good morning, and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you’ve faced with your new home. We also appreciate your positive feedback for Alex. If there are any outstanding items that still need to be resolved, please feel free to send us an email with the details of your concerns at CorporateCustomerCare@lLennar.com so we can help you follow ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

ABSOLUTELY DEVASTATING & ABUSIVE AT MANY LEVELS OF THE PROCESS OF HOMEBUYING FROM LENNAR!

  • Ronny D.
  • Verified HomeBuyer
  • February 03, 2025
  • Rancho Cordova, CA

We don't feel but we strongly believe that we have been deceived and defrauded by Lennar Homes, Lennar Mortgage, Lennar Title, etc. at almost every level of the transaction. Let's say I will be posting the details and better review with evidence on public sites with substantial evidence unless they fix our concerns ASAP! Lennar is very well aware of the blunders it has caused. We don't care that one part of the brand blames the other, etc. but the damage is done to us and some at an irreparable level. From our experience, we strongly believe that not only us but other homebuyers are ...

Lennar responded:
Good afternoon Ronny, We are truly sorry to hear that you had such a devastating homebuying experience. Please share details of your experience by sending an email to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great home buying experience

  • Brittaney C.
  • Verified HomeBuyer
  • February 03, 2025
  • Clovis, CA

We had a seamless experience purchasing our Lennar home. We were even able to change our homesite during the process to better meet our families needs. Staff were responsive and helpful throughout the process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2025
  • Pensacola, FL

I will start with the positives, the home was good value for the price paid and Lennar bought down the rate and covered closing costs. In terms of the home build itself I will say TERRIBLE quality control. Blatant errors that they tried to hide during the walkthrough then refused to fix when I brought them up. Only when I gave them a 0 out of 10 on their rating survey did they reach out to fix them. Even now after living here for roughly 2 months I am finding more and more things wrong. Uneven floors, nails poking up from under the carpet. Totally corporate, they just want to sell you a cheap ...

Lennar responded:
Good morning, and thank you for sharing your experience with us. We're sorry to hear that we did not meet your expectations regarding the quality of your new home. We appreciate your positive feedback about the value of the home. Moving forward, we hope we can provide you with a better experience as a homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mary

  • Anthony C.
  • Verified HomeBuyer
  • February 03, 2025
  • Elburn, IL

The sales personnel were excellent, very professional but still polite and accommodating. Our construction manager was the same. From start to finish we were very impressed and satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

lenar

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2025
  • Crandall, TX

¿Cómo describirías la calidad y el valor de tu nuevo hogar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Great professional work by everyone

  • William P.
  • Verified HomeBuyer
  • January 31, 2025
  • Huntsville, AL

I was extremely pleased with everyone on the Lennar team especially Kem , the representative that helped throughout the entire experience. I have to admit that there were times when I was overwhelmed being a first time home buyer but he (Kem) just about held my hand and took me through everything. Everyone that I dealt with on the Lennar team should be commended for their hard work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We would definitely recommend Lennar!

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2025
  • Sacramento, CA

Buying a new build was really scary even though we have gone the home buying process before. The representative in the office was very friendly and helpful. Communications was a little delayed but we had questions answered anyway. Loan officer definitely needs to work on their communication. It would take days to get answer and there were times when she didn’t even answer some simple questions which was a little frustrating. There were alot of models to look at and seemed well built. We would recommend to work with Lennar compared to other builders.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

CarlosJ

  • Carlos C.
  • Verified HomeBuyer
  • January 31, 2025
  • Kissimmee, FL

It’s have been a wonderful experience to buy my new House. I love the Lennar Morgate team how driven me step by step until the closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The process of buying with Lennar was so easy and efficient

  • Maria I.
  • Verified HomeBuyer
  • January 31, 2025
  • Phoenix, AZ

Rick our construction manager explained every future of the house so clearly and he was so helpful all the time and very professional.I have lived in the house for a month now and I am very happy with it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy & Fast purchase !!

  • Balaji S.
  • Verified HomeBuyer
  • January 31, 2025
  • Carver, MN

Lennar offered complete help including mortgage & closing to make this purchase easy !! Loved working with Lisa & Matt (construction manager) who made the process great

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Beautiful home with an amazing floor plan

  • Heather H.
  • Verified HomeBuyer
  • January 31, 2025
  • Noblesville, IN

From start to finish the buying process with Lennar was simple and straightforward. Everyone was extremely responsive and the process went smoothly. Our home is beautiful and has a wonderful open floor plan. The two story great room is next level. We would definitely recommend Lennar to our friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty seamless

  • Christopher J.
  • Verified HomeBuyer
  • January 30, 2025
  • Heber City, UT

It was ALMOST perfect. Right at the end, I got conflicting messages about the move in date. Caused me a bit of stress and extra money. The inspection, mortgage, and closing process was very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over all my experience was difficult because I bought remotely

  • Dominick V.
  • Verified HomeBuyer
  • January 30, 2025
  • Myrtle Beach, SC

I bought my house remotely. So from a distance I found the buying experience frustrating because communication with several different people was not as smooth as I expected. I bought cash which should had made the process easier. I had to many times remind people the I was buying cash.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Price discussion experience

  • Rahul T.
  • Verified HomeBuyer
  • January 30, 2025
  • Plumas Lake, CA

It would have been good to discuss with the customer before submitting the application so that there is enough room to negotiate the expected prices. However the person tried their best to negotiate, but since this was our first home buying experience, we thought that it could be a little better and transparent

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

First Lennar Home purchase

  • Jim H.
  • Verified HomeBuyer
  • January 30, 2025
  • Catawba, NC

This was our first Lennar home purchase. The home value is great for the price. There are several things that were not done well like smoke detectors not located near the doorways, the cable connection box in the opposite side of the house from the cable box at the street. The purchase process was very smooth.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

It was awesome

  • Kimberly H.
  • Verified HomeBuyer
  • January 30, 2025
  • New Caney, TX

My home buying was stressful but in the email end it was worth it

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Susan

  • Phyllis E.
  • Verified HomeBuyer
  • January 30, 2025
  • Douglasville, GA

Susan was extremely responsive throughout the purchase of my home. In fact, she has offered “as needed” support post purchase of my home. Her professionalism and expertise is commendable!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Avoid Lennar Construction – Terrible Experience

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2025
  • Fredericksburg, TX

I regret choosing Lennar Construction for my home. The entire process was a nightmare, and I would strongly caution anyone considering buying from them. First, communication was absolutely terrible. Getting clear and timely responses was next to impossible, and I often felt left in the dark. They also push you to use their preferred title company—don’t fall for it! The title company has been a disaster, and even a month after closing, I’m still dealing with issues just trying to get my taxes paid. To make matters worse, the quality of construction is disappointing. Our front porch ...

Lennar responded:
Thank you for your review. We’re sorry to hear that your home-buying experience did not meet your expectations, and that we fell short of delivering the quality you expected for your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Nightmare

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2025
  • Catawba, NC

I am a realtor who bought my first home through Lennar at Legacy Ridge. The sales agent was very nice but didn’t know a lot of information about surrounding schools, nearest grocery, etc. We loved the house and you guys were offering an awesome credit! We went under contract and from that time on the nightmare began. I was passed around to 3 different lenders, who I then needed to resend and tell them everything from the beginning due to lack of communication and cooperation between Lennar mortgage. If I sent a client to you guys and they were treated like this I would be EMBARRASSED. We are ...

Lennar responded:
Thank you for sharing your feedback with us. We’re sorry to hear that your home-buying experience did not meet your ...

Total Score 2


Quality 4

Trustworthiness 5

Responsiveness 4

Some of the Lennar people were All Stars

  • John M.
  • Verified HomeBuyer
  • January 30, 2025
  • Santa Clarita, CA

The sales staff at Lennar were really great and helpful. Heroes was very helpfula nd stepped into the void where the person assigned to help us to closing went missing,. Once the contract was signed we were assigned to Paula. who was not always responsive but most importantly when we were trying to arrange utilities and other things we needed right after closing. She failed to get back to us when we were trying to pick up the keys. Heros stepped in and got it done. Thank you to Heros for getting us over the finish line. We love our new home and the construction quality is great.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

only person worth mentioning is eric W. the supervisor

  • MANUEL T.
  • Verified HomeBuyer
  • January 30, 2025
  • Sarasota, FL

only person worth mentioning is eric W. the supervisor. Could not have had a better person. his care is incredible. Other than that, house is built very cheaply, and has many imperfections in terms of paint, finishes, etc.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Aaron, Jake, and the construction manager made the process as stress-free as possible

  • Robin V.
  • Verified HomeBuyer
  • January 30, 2025
  • Alachua, FL

I can't express enough how these three people made this process easier than buying a car. They communicated with us consistently, responded promptly to questions and concerns, and were extremely helpful in every stage of the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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