Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21679 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Could be Better
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Elizabeth, CO
I love the covered back porches and Elizabeth location. The Salesperson was great despite not being impowered to make negotiations. Management above her was very slow to respond. Additionally, one item that we asked for them to address and they agreed to was never addressed. Now we have been in the house for a month we keep having issues with the lights falling and notice that floor creeks a lot. Viewing it from the basement it looks like a short cut was made and they will have to address it now as well.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Value for the money but some improvements needed
- Ram V.
- Verified HomeBuyer
- January 30, 2025
- Plant City, FL
Overall, it's worth for the money. But I feel they could have provided a bit more quality items for the same price. As an example, in guest bathrooms, they are proving small tiles, very labor intensive, and needs more cleaning by homeowners on a weekly basis. Instead, they could have provided either big tiles/less labor or even the new cheap big vinyl sheets. No basic fixtures like toilet paper holders in bathrooms.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Home buying experience
- Karon B.
- Verified HomeBuyer
- January 30, 2025
- Summerville, SC
Overall experience was great. Had issues with quality of materials and of work from builders. A few issues we pointed out final walk through didnt get fixed & after closing half finished an issue we had.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 3
best experienc
- Gloria B.
- Verified HomeBuyer
- January 30, 2025
- Eastampton, NJ
From sales to homeowner construction orientation to helping me so so much. The best experience with a builder ever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
SAVE YOUR MONEY AND TIME
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- San Antonio, TX
How a gas leak, plumbing issues (shower not draining) electrical issues got past “inspection” is beyond me! Simple things as installing doors properly for the safety of their home buyers is clearly not a value no integrity behind their name! I’ve been here 1 month and have yet to actually feel comfortable in this home! DONT BUY IF YOU DO HIRE AND PAY FOR YOUR OWN INSPECTION!!!
Lennar responded:
Thank you for sharing your feedback with us. We're sorry to hear about the issues you've encountered with your new ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 5
Love my home and Arizona
- Jeanne P.
- Verified HomeBuyer
- January 30, 2025
- Florence, AZ
Beginning with the sales man I was put at ease with the process. Everything was straightforward no questions. The closing was wonderful. The construction manager Jim, was fantastic and still is. Dealing with the HOA has been very easy and always there for my questions.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Could have been better all the way around.
- Denise M.
- Verified HomeBuyer
- January 30, 2025
- Dunnellon, FL
We love our home but the home buying process was arduous at best. We have now been in our home for 5 weeks and we are waiting for repairs from the initial FaceTime walk through. All of the things that were supposed to be fixed were not. I am not sure if it is a corporate issue or just the local office. We have reached out and have not been contacted back. There is clearly a disconnect from the sales to lending to closing process. We are still waiting for confirmation of funds distributed and we found out today that Lennar did not actually pay all of the 2025 hoa dues as promised (even ...
Lennar responded:
Good morning Denise, Thank you for sharing your experience with us. We sincerely apologize for the issues you have experienced with your home. We understand how frustrating it can be when promised fixes are not completed before closing and when issues persist even after moving in. If there are still outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the ...
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 2
Great Experience
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Wake Forest, NC
Everyone we worked with was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheryl
- Cheryl A.
- Verified HomeBuyer
- January 30, 2025
- Maricopa, AZ
My Lennar home is beautiful. The Lennar staff have all been extremely kind, helpful, and prompt with addressing our needs. We do have a little disappointment with some issues found by an inspector that we hired, especially with the HVAC system. However, Lennar seems to be eager to correct the issues with the home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Construction Manager went with us on our inspection about a week prior to closing. By closing he had aomost everything on our punch list completed.
- frank o.
- Verified HomeBuyer
- January 30, 2025
- Port Charlotte, FL
Sales people were excellent. Very knowledgeable and quick to find answers; They were not pushy nor did they say to us you must decide now because someone else is looking at your house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mr.
- Anonymous
- Verified HomeBuyer
- January 30, 2025
- Ocala, FL
Very poor communication from the sellers. The materials used for construction look and feel low quality. They should improve the materials they use. The complex does not have lighting, for the safety of the community this is something they should take into consideration.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
high priced and not satisfied
- Venkata C.
- Verified HomeBuyer
- January 29, 2025
- Kyle, TX
its not worth for price paid , it is 30% overpriced , flooring and doors also front porch all are bad quality , plats were dead immediate after closing the house , only best thing i can say is my sales man is very responsive and excellent person
Lennar responded:
Good afternoon Venkata, We appreciate you taking the time to share your feedback on your recent Lennar home purchase. We are sorry to hear we did not meet your expectations. If there are any outstanding warranty items, please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
MORE RESPONSIBILITY AND BETTER TREATMENT
- Anonymous
- Verified HomeBuyer
- January 29, 2025
- Parrish, FL
Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I ...
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 1
Great experience
- James H.
- Verified HomeBuyer
- January 29, 2025
- Millsboro, DE
Beautiful home. We appreciated the updates as they were made.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a very good experience.
- Dennis R.
- Verified HomeBuyer
- January 29, 2025
- Pilot Point, TX
There is no high-speed fiber internet available.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Very informative and knowledgeable about his work
- Yvonne M.
- Verified HomeBuyer
- January 28, 2025
- Dallas, GA
The process was quick and went smoothly
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Good Starter home and Great price!
- Kathryn M.
- Verified HomeBuyer
- January 28, 2025
- Pilot Point, TX
Jeremy was very patient and kind. He made the process less painful. It was a quick process too. The quality of the home is standard. There were a few things that I feel could have been done differently. But all in all a good investment and experience. I would recommend this builder to friends and family. Matter of fact, I have recommended my friends and family to buy from Lennar. I think Lennar produces a good product for the amount paid.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Quick response, waiting for it to be solved
- Joseph M.
- Verified HomeBuyer
- January 28, 2025
- San Diego, CA
Very prompt response to my ticket items
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Grey company I am very happy
- Heriberta S.
- Verified HomeBuyer
- January 28, 2025
- Las Vegas, NV
I recommend it to anybody excellent company
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
As a first time home buyer, not the best experience
- Anonymous
- Verified HomeBuyer
- January 28, 2025
- Parrish, FL
The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being ...
Lennar responded:
Thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 1
Poor customer care and poor quality of work!!
- Sathishkumar S.
- Verified HomeBuyer
- January 28, 2025
- Sacramento, CA
My first home was with lennar it was an excellent experience. I keep referring to the friends. But the second Home at this new community Northlake, buying experience was not that great. They have cut down so many features from what they displayed on the model homes. When I asked the reps their constant response was "lennar has gone cheap". Yeah the quality is not that good compare to homes built back in 2018. This home is not properly insulated. I can hear the voices from the downstairs to upstairs and one room to another rooms. Having lot of issues especially the HVAC system. Which makes lot ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
From bad to worse
- Jorge R.
- Verified HomeBuyer
- January 27, 2025
- Kissimmee, FL
I have been working with Lennar for approximately 9 years and I have seen how over the years they are doing things from bad to worse and I appreciate that management does not care or at least they cannot do anything since the level of command is followed by one family member to another, in many cases the construction manager is the wife of the person who is in customer care or the brother of the guarantee and so in this way they cannot make each other look bad. As an investor as well as a realtor who works with investors, unfortunately I cannot recommend Lennar more given their poor treatment ...
Lennar responded:
Good afternoon Jorge, thank you for bringing this to our attention. We're sorry to hear that we haven't met your expectations. We hope to have the opportunity to regain your trust as we are continuously working to improve the homebuyer and homeowner experience. If you would like to share any details of your experience or have outstanding issues that need attention, please email us at CorporateCustomerCare@Lennar.com so we can assist you with follow-up. For future questions or warranty, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Fair and Quick Process
- Luis C.
- Verified HomeBuyer
- January 27, 2025
- Delray Beach, FL
Barbara, the sales leader from Lennar was great. Very clear, balanced, honest. The overall process from start to finish was done in two weeks, simple and professional, particular for someone like me from NY where it takes months.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall Good Experience -3.5 Stars
- Darrin S.
- Verified HomeBuyer
- January 27, 2025
- Piedmont, SC
My home buying process had its ups and downs, but overall, I’m happy with my new home. The initial phase went smoothly, thanks to Tara M. She handled everything from the site tour to executing the contract with professionalism and ease. She was knowledgeable about the product and very responsive, which made the first part of the process straightforward. However, once the contract was signed, things became a bit disjointed. In my opinion, there were too many people involved in the process, which made it feel a bit scattered at times. But once I was able to connect with my unit’s ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Great experience I love the house
- Kevin W.
- Verified HomeBuyer
- January 27, 2025
- Forney, TX
Great house, nice quiet area
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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